Claimed

Aramex Couriers Complaints & Reviews

1
Last updated Apr 9, 2024
Complaints 963
Resolved
127
Unresolved
836
Quick Links
Statistics
Share
Contacts

File a complaint to Aramex Couriers

Having problems with Aramex Couriers?

File a complaint and get it resolved by Aramex Couriers customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Aramex Couriers reviews & complaints page 30

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
raza123456789
from Bengaluru, Karnataka
Report
Copy

item not getting delivered

Address:560100
Website:www.aramex.com

Yesterday i have received sms it is out of delivery. But no one has contacted me on mobile nor came to the given residential address which is 24/7 available.
I have contacted to customer care number also.
I have received sms like
Your sbi card attempted via aramex reference #[protected] is undelivered due to office closed / no one home. Status can be tracked thrugh www.aramex.com or call @ 33003300....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
charu@123
from Agra, Uttar Pradesh
Report
Copy

courier status showing wrong

Address:New Delhi, Delhi
Website:Www.aramex. Com

Please note one pf my courier is coming from your worst courier service nd status is showing customer was not available for pickup... What a stupid service i was available full day but no one comes nd already take follow up with customer care number. Thus, this is my bank courier as [protected] this is my docket number nd i had received one otp from bank so how its can possible to receive otp without open my welcome kit pf hdfc bank please...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:022

I was waitinting for a product from jumia the delivery man called me once and i talled hom the address in detail then i kept calling him more than one time he said its not my area its my fiend's but he did an accident and i dont know that area i kept describing all day then calling him again with no response after a while he answered sorry im home and they gave me your order by mistake
He said his name is ali gaber "elsherouq city...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Deepak5harma
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay in delivery

Address:New Delhi, Delhi, 110086
Website:www.aramex.com

My SBI Card via Ref. #[protected] will be attempted today via Aramex. Yesterday I have received sms it is out of delivery. But no one has contacted me on mobile number not came to the given residential address which is 24/7 available. But today I have contacted customer care number also. Now I have received SMS like (Your SBI Card attempted via ARAMEX Ref. #[protected] is undelivered due to incorrect/incomplete address. Status can be tracked...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanuj Birla
from Noida, Uttar Pradesh
Report
Copy

not supportive and delaying the process

Address:New Delhi, Delhi, 110029

Awb: [protected]. My shipment has been stuck in delhi airport since 17days and none of the aramex staff has helped me solve the issue. Now they hve stopped taking my calls or replying to my emails. There is some internal issue between india aramex and hongkong aramex because of which they refuse to help the client and cause unnecessary harrasment. Very bad experience. People i am in touch with for this shipment :jyoti dhingra, rahul, seem,...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
V
Vel1401
from Chennai, Tamil Nadu
Report
Copy

fake out for delivery status

Address:632318

I have ordered 2 products in amazon and seller has sent the products via aramex. Parcel from and to address are same city. I didn't not receive the product after a week and for past 2 days i am getting out for delivery messages but i am not receiving any calls and end of the day status updated to attempted delivery. Worst courier company.

Please do not ship any parcel...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:21411

Sent me sms at 5:43pm my shipment with driver I have to call mentioned no.gave me busy
I called many times, I called customer call center many time to ask them let the driver call me because no response from him.
Then I saw in tracking they said that they failed to reach me that’s Then scheduled the shipment time.
My shipment number [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Saravandas Nair
from Surat, Gujarat
Report
Copy

non receipt of parcel

Address:Surat, Gujarat, 395002

Ref : no. [protected]

Where is the parcel? How long it will take to deliver to the destination?
One month? Is there anybody to reply where the parcel is currently?
It could have been better if we choose a local courier service..
Never expected such worst experience from aramex like firm.

Even your tracking tool is not working? Who will bear the business loss incurred
Due to your negligence?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Mumbai City, Maharashtra, 400003
Website:www.aramex.com

Appreciate the quick delivery service of the Aramex company, I received my parcel today (i.e. 5th Dec 2018) AWB no: [protected], On receipt of a sms from the Aramex company on 27th Nov 2018 for furnishing my KYC details, wherein on the same day I submitted my PAN Details, GST details, Aadhar details along with its jpeg images, despite all this, I received my package with a Tax Invoice from Aramex Company as well as my Custom Tax paid Invoice...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aramex Sucks
from Gurgaon, Haryana
Report
Copy

aramex and dbrand

Website:Aramex Couriers

Dbrand doesn't send about half of its couriers, but i think that this is affected by aramex and this needs to change. First of all they take more than the designated time to deliver a priority mail express and then they deliver it to the wrong address. Their import custom service is also very inconvenient as it is required on the last moment. The tracking is the worst as it shows the product has been delivered to me, but in reality is given...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
V
Vinay Nakwal Nakwal
from Nashik, Maharashtra
Report
Copy

I got the msg to upload kyc documents but the link is not getting connected

Address:Nashik, Maharashtra, 422013

Hi my self Vinay Nakwal I have order, some sample products from China, and I got one msg to complete my kyc but the link which I got is not taking my details, as I am trying to put my Adhar card number then also its not showing anything, then I called to customer care and ask then they said your starting letter of name is wrong but then they have shown my name, which was totally right from there side know I m confused, now please help me...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
U
UPF
from Delhi, Delhi
Report
Copy

international courier not recd

Address:201007
Website:www.upfilament.com

Our courier dispatch from zambia to ghaziabad india. Docket no. Is [protected]. I upload document through given link. But tracking status show that document rejected. I request you to give me email id to send id proof or send me link again or any contact no of your executive.

This courier is very urgent. So please deliver as soon as.

Thanks

Neeraj aggarwal
U. P. Filament india
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suresh EA
from Hyderabad, Telangana
Report
Copy

not deliverable

Dear sir/madam
I have courier using aramex from delhi to oman with tracking number is [protected]

I have provide the correct oman address which has it already delivered courier successfully with my other friends
But for my case has issue with the following issues

14 nov 2018 07:27 pm muscat, oman sms sent to consignee

14 nov 2018 06:30 pm muscat, oman shipment on hold
14...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Bittu88
from Pune, Maharashtra
Report
Copy

delay in delivering

Address:Pune, Maharashtra, 411014
Website:www.aramex.com

Tracking number - [protected]
Everytime we make a mistake o[censored]sing aramex courier service, we have to regret for weeks and weeks. Still there is no response, contact, intimation or update from aramex. I was supposed to receive diwali sweets and its 6 days past the sweets are lying with aramex courier service. I wonder if the sweets are still eatable. Last time the same issue took place when my debit card was sent using aramex. The...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dope TV
from Kichha, Uttarakhand
Report
Copy

haven't received my product!

Address:Pithoragarh, Uttarakhand, 262501

Sir/madam
[protected]is my tracking number.
I ordered a pair of nike shoes from nike india on 5th of nov. Customs has it cleared.
I've been tracking it since then. It came to india but not even in my state.
They never contacted me but the tracking status says attempted delivery - business is permanently closed / unable to contact customer.
I don't know what to do, who to contact to know what's going on....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
james rajesh
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not received courier.

Address:Chennai, Tamil Nadu, 600078

Amazon delivery comes through this courier.. Delivery boy called me when i was in out of station. I told him to handover to security guard.

But while checking the tracking history it shows like item delivered to me. But i was out of station at the time.

Till i didn't received the courier..

I tried to get the details from courier boy, but he is not giving proper response...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
8
8650501853
from Pune, Maharashtra
Report
Copy

non delivery of courier in time

Address:411003
Website:Aramex India Pvt Ltd

Sir, I bought a Mobile from Amazon and they assured me that delivery will be done on 05 Nov 18 through Aramex couriers but after 02 days they will not delivered my package so far. When i tracked my parcel, they are updated the delivery is attempted no one is available at home which is totally false as I have eagerly waiting for my parcel for last 02 days. The fact is that they neither contact me nor came for delivery. In this regard, I have...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
phanipsk
from Bengaluru, Karnataka
Report
Copy

courier not getting delivered

Address:560099
Website:Aramex.com

My courier consignment number is [protected]. Yesterday I have received sms it is out of delivery. But no one has contacted me on mobile nor not came to the given residential address which is 24/7 available. But today I have contacted customer care number also. Now I have received SMS like
Your SBI Card attempted via ARAMEX Reference #[protected] is undelivered due to office closed / no one home. Status can be tracked thrugh www.aramex.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sarvesh Pawar
from Mumbai, Maharashtra
Report
Copy

not delivering the product despite kyc update

Address:Mumbai City, Maharashtra

I have ordered a dress worth 5000 from china via aramex they asked me to mail a pic of my adhar card, which i did immediately but still it has been more than a week that i haven't received any reply or call from them regarding the clearance. I have been mailing them everyday and have been not getting any reply from them. The adhar card is updated by myself....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
from Bengaluru, Karnataka
Report
Copy

la senza shipping from canada

Unable to upload KYC documents for customs clearance via the SMS link provided.

Dear Consignee,
Your shipment under [protected] from La Senza Corporation is on the way to India.
Kindly attach your government issued KNOW YOUR CUSTOMER document (identity, address proof and GSTIN number (if applicable)) using the Link https://customs.in.aramex.net/kyc/Redirection.aspx?page=i7RLb in order to receive your shipment....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy