[Resolved]  Asianet — Asianet broadband - exorbitant bill

Address:682025
Website:Asianet broadband

I got an exorbitant bill of 2999 for the month. Only myself and my wife at home and she hardly use any net except for Wapp. Pl check my old use. Before I complained for connectivity and met an officer at Renai hotel meet. He never replied after that. Made some impressive offers to change modem and never responded.
I have already paid Rs 1000/- and request you to write of balance. I may now change to unlimited to avoid this confusion and if the connectivity issues still continue. My consumer no is CN83560
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May 21, 2017
Complaint marked as Resolved 
Asianet Satellite Communications customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2016
Asianet Satellite Communications Customer Care's response
@CN83560

Dear sir,

As per our conversation, Your Bill issue has been resolved and your service issue has been forwarded to concerned section Ticket Number : CN921029
If you have any further issues kindly contact our Customer Care number [protected]

Thanks & Regards
Asianet Broadband Team
Complaint comments 

Comments

Please stop telecasting the very poor quality serials Parasparam, karuthamuthu etc. You will able to spread negatively only through these serials.
We expect some standard and some good message to the society through your serials. we don't want such third rate supid serials.
Multiple complaints and poor customer care. Not at all interested in resolving core problem. Pathetic service. All complaints get automatically resolved without my permission or before getting solved. Tired of Asianet service.
Customer service is very poor . Taking such a long time to attend the call even and we get irritating message ... your call is very important to us ...I had even waited 15 mnts plus to get a cus care officer. Now see when I have regd the complaint and when you have replied though it was resolved earlier.
Asianet Satellite Communications Customer Care's response, Oct 25, 2016
Verified Support
Dear sir,

We regret the inconvenience caused. Your service issue has been forwarded to concerned section for necessary actions at the earliest .

Thanks & Regards
Asianet Broadband Team

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