Asus India Complaints & Reviews

Hi this is to inform you that i have purchased a mobile phone of asus from flip cart, on 10/10/17. But after 15 days phone was auto restarting and auto emergency dialing, i complained against the problems, they requested to submit the phone to their service centre, i have submitted 3 times to the service centre in these 2 months for the same problems, they have updated the software many times andalso changed the mother board and side key...

I had purchased asus zenfone 3 laser mobile @ 19000/- from flip-kart in the month of nov -2016. My mobile is not working from the month of september -2017 and handed over to authorized service center, vizag of pvm tech services. He repaired and replace some parts and given, within a day problem (Incoming voice call drop) was repeated. Same informed and again handed over to sc. Like this happened 5 times. Now we don't have believeness on mobile...

Sir
I purchased one year before asus zenfone from kozhikode shop
Imei no [protected]
[protected]
Code-ssn:faazcy243540
Now my phone become compliant and give to your service centre at kozhikode
They told it"s mother board compliant to change board they asked 7000 rs
Can you replace the mother board at lowest price?
I used your fone only one year
Pls reply me
My...

Hello officers,

I have purchased asus x541u laptop from croma retail on 27th sept 2017.
Croma has promised me following :
1. Defect free product from asus.
2. Additional 2 years warranty @rs. 999 from asus

1. Defective product from asus
Just with in 1 month, the laptop started lagging even when there were no applications installed in the system also the laptop makes a humming sound....

Hi,

It has been more than 2 months that i have emailed you guys again after the phone was repaired for the second time the sim 1 slot stopped working which was working fine earlier before repairs and i have absolutely no response from your end. I was akso informed that there would be a replacement if any further issues but have received no response yet and the handset is again lying unused for almost 2 months now since the...

My phone (Asus zenfone 3 max) was having sound problem in speaker, they don't resolve that problem and always spend my time in updating and rebooting my phone, they have changed my imei number without informing me and they create problem in finger sensor, and after all resolving this they create another problem in speaker again.
They don't receive call and treat me like foolish guy. I am a student and i can't attend my class due this....

Hi mera naam balramtomar he. Mene asus ka h61 mothor bord kharida vo sirf 25 din hi work kiya or ek din system par work karne ke baad band kiya to dusne din system on hi nahi hua. Macnic ne bord se problum batayi to mene bord ko replace ke liye check kara kar bheja usne koi figical damage nahi tha but compny ne uski service nahi di or ek pin tutne ka likhkar bord bapis kar diya. Mera paisa barbad ho gaya or ab bord kisi kaam ka nahi raha....

I am muthuraj from chennai, tamilnadu, india.

I got a brand new laptop from a asus laptop shop called "synergy systems and peripherals, nungambakkam, chennai on 2-nov-2017 and i started using it only on 13-nov-2017,
I was not able to use the laptop immediately as i had a personal loss in my family and i had to go out of station to my native place and came back later and had other personal things with regard to the personal...

Hi everyone, i had purchased asus laptop on 30-may-2015, and i extended my warranty as per the offer "back to school" available on that time, i got my goods by courier, but i didn't got warranty certificates, now i am getting issue with this asus laptop speakers, i send the goods delivery mail & my purchased bill by mail, from last month this conversation going on but they didn't found any solution for my problem, is this is the service providing...

I purchased a laptop worth rupees 1 lakh 40 thousand, it is not even 25 days old,
And i m getting screen problem, i. E - i can see yellow colour circles on the top left and right corner of the screen, specially at blank screen. I asked asus online to make replacement of this product they are denying for replacing... (They say replacement are done within 7 days) according to terms though i also paid 2500rs. For offer like warranty...

I have registered complaint in service centre. Rma number is ins2h80136. This is registered a month ago. After that also same problem in phone. Again given back to service center. Replaced some parts. But still same problem repeats. Again i need to give my mobile in service center for a week. Then for what i purchase mobile? To keep my mobile in service center? Again and again same problems. There is no point of giving back to service centre....

My asus zenfone 3 (5.5), a fabulous phone i have ever used but there is a problem that i watch after using it for sometime, it's camera protection glass has broken, i has seen it's camera features included that it's camera glass is very strong.
Its really bad to look camera and it also affect to camera working, i can't be able to click clear pictures.
Plz change the glass or my phone....

Hello,

I bought asus notebook a555l last year. Just before 2 months from now i had a problem that my lcd has some problem and need to get replaced, during that repairing time i got to know from asus that my harddrive and motherboard are also having a problem and need to get replaced. Before that, there was no problem.

I agreed to them and allow them to replace whatever needed to get my laptop working.
br...

Hi team
I have taken asus zefone selfie and once i have upgraded it then the volte was vanished and i have visited the service center at begumpet they were very rude and impolite and the service technicians was manner less with me and they said that there is a hardware problem in my mobile which takes 4 days for time so i asked them to give me a mobile for temporary use but they refused to do so so could you please tell me what should...

Dear consumers,
It is really a matter of great surprise that i had purchased one mobile handset for my personal use. Asus company had provided one year warranty. The handset was charged 60% in the morning when i put it on the screen was not on. Hence i sent the handset to your at laxmi nagar service centre.
Since last one month the set is lying at asus service centre now they are asking charges of rs 11, 000/- very surprising...

.. Sir/ mam it had been three month since i have registered and paid the amount for your offer... But till today i does not find any warrenty extension certificate and the ccd and movie ticket voucher is also not valided... So resolve my problem. I have been sending mails and calling you snce four month but i have been reciving the mails to be patience we are working for it and that your warrenty extension certificate is mailed shortly......

It is to be regretted that since last august i am not getting smooth service in my handset i) bsnl sim is not operating in slot 1/2, same sim when put in the other set works smoothly ii) jeo service is too slow in the handset since august whether any error in the setting. Please attend the complain at the earliest my handset is in warranty period. M y problem was not resolved when i approached your company sales boy at sanjeev store digboi....

My mobile handset is not working properly, audio and video issues, lagging and even it is an old model with expired warranty. I went to the service centre and they told me this.
Just few days been passed, i ordered it from flipkart. It is maybe used mobile phone. I need you to refund my money and get your handset back or at least exchange it with new phone....

Solve my problem becoz rs17900 is not a big issue but i have sir... I have a zenfone 3 max which is less than 6 month... I had a mother board problem but after solving the problem from the very respected service centre from bhubaneshwar. Odisha... They solved the problem but voltie option is not there which was coming from the purchase of the mobile... I m staying 200 kms away from service centre... Should i go to that place again to solve...

I have given the product for service and mentioned that device is behaving mad if internal memory exceeds 16 GB out of 32 GB, Charging slow, Touch not working proper and micro phone problem on June 10th 2017. Once the issue is fixed they delivered the defective device on 20th July 2017, after that i have submitted my device thrice in service centre but every time they delivered the defective piece with multiple new issues. After that we communicated...