Asus India Complaints & Reviews

I have purchases asus ze500kl in year 2016. Now mobile application get updated automatically and android has been upgraded automatically. Now i unable to transfer any mobile application into memory card and because of this i unable to install any mobile application since due to shortage in internal memory.

Two times i have lodged complaint having complaint number of a[protected] and a[protected] but same has been unresolved.br...

I recently purchased asus tinker board with 1 year warranty...
But unfortunately the product was defective..
I don't know which type of defect...
So i decided to call customer care of asus...
But they are unable to help me...
So what i do now... There is no any service for asus tinker board... So why asus company sells this foolish product... What they think...
He can't compete with respberry pi...br...

I had given my zenphone 2 for repairs to regenersis (I) p ltd vide rma#inulh60890 dt.22.6.17
Phone was in working condition except for f and b camera not working and speaker sounding corse.
The quotation given was too high, hence repairs was rejected and phone was collected on 26.6.17 at 6.30pm closing hrs. The phone was collected by my son and was not checked for its as it is working, assuming that it must have been the same....

My asus zenfone max in network issue but not solve my problem after 6 time visit service centre
But not a solve my problem
And my phone is already in service centre
Rma no. Ini6h60018
And i am also contact customer care 8 to 10 time
Chesh id is
A[protected]
A[protected]
A[protected]
A[protected]
A[protected]
A[protected]
But not a solve my problem

And...

I purchased zenfone 3 max before just 6 months. (On[protected].
Imei:[protected]
In the short period of time i already change the main board of this phone 2 times. And now also the board is complaint.
Upon ur company you have a great experience and feedback.
But i feel very rubbish to by this phone. Have a very fun*ing experience. I request you to swap my handset either
I am decided to complaint about...

Order id: od[protected]
Order date:[protected]
Invoice date:[protected]
Vat/tin: [protected]
Cst #: [protected],,,,,, this is the datails of my asus phone,,,
1) it's charger is not working. And the product is under guarantee,,, help me out...
2) phone started hanging
3) when ever i switch on the camera and try to change the selfie mode to back mode,, it ask to restart the phone and...

To the # asus companies, i m a asus user and i really hate it, at first i thought my phone was lagging just becz of too many apps, but then i rebooted my phone completely, and guess what, it's still giving me those ducking lags, i mean common, i like completely rebooted it, yet its still lagging wtf. And it says 2 gb ram booooooooooooookoko fck it., i mean we have samsung 2 gb ram but they work ducking fine, why to install so many apps,...

Dear. Sir,

I am. Inspired to write this complain because today. I send. You. Request for my new. Laptop 's keyboard
Damage...

But l have no accepted your on duted #. Service so,. He said you sent your atm details but l don't accept it's garanty so if you pay your service, i sent you cash money

So look please my complain and something done to this matter.

br...

Dear sir,

I have a new asus laptop. L use your
Laptop and thanks for your services. But for a few days my laptop's keyboard is not work and it is stop.

So i inspired to write this complain. 1 year warranty is do not finish so please you accept my compalin and some thing has been done regarding this matter.

I hope you will look into this matter and oblige us..

Thanking...

My asus mobile started creating problem so i have taken it to service center they said that the product cannot be repaired under warranty you have to pay for it. Where the product is still under warranty. This was the first and last time i buyed the asus product. Pls guys dont buy any of their product thy are fooling us by giving warranty. I[censored] wont able to give the proper customer service or cant cover their producr in warranty then please...

Hello!
I have bought “asus zenfone max “on 7th july 2016 at mobile world, kakinada of east godavari district, andhra pradesh. Since 2 months my mobile misfiring when i try to received the calls. The touch screen is not working properly, in the meanwhile left side of the total screen totally paralyzed. Made after enquiry i rushed to “asus service point, kakinada and explained the same to the service boys. Then they told me that...

Dear asus team

I (Pradeep sharma, mob-[protected], address - d-1127, 5th avenue, gaur city sec-4 greater noida west-201308) bought the asus zenfone selfie (In december 2017) which is under warranty at current as well. I have been facing the battery drainage, hanging issue, and heating problem since starting though complains made via customer care so many times.

I made another complain just before 20 days via customer...

My mobile phone frequently getting very heat.
I 'm buy "asus selfie zenfone" on flipkart. The flipkart deliverd on 31/05/17.
While unboxing my mobile first time i switched on and do some strating operations like gmail setting and etc..
After 5 minutes my phone getting warm i feel very bad.
And after one day when i on the mobile then it getting in warm i don't install any application and i also unstall some default...

I brought this asus phone on 6th may and suddenly a week ago while i was doing facebook the screen went off. I thought it might be due to low charge but afterwards i saw screen is vibrating when i touch it but no display. I caller customer care and placed a service request then i visited my local service centre and they told due to external pressure my phone display broke from inside. Technically its not possible since it is corning gorrila...

Sir I have given the Asus Zenfone Go 551 KL cell phone to Service Center in Bijapur- 586101, Karnataka at Sweta Cell Point on[protected] and today it is[protected] and still they are saying that the request for new Display is ordered but order not came, so please kindly solve the problem.

Service Centre address :-
Shweta Cell Point Shop No. #116B Opp S. S. Highschool gate
Bijapur- 586101, Karnataka
Contact...

I have not seen a cheap service station like that of Asus. Just at the beginning of the year my Sim1 slot was not working and i took it to your service station. They repaired it and gave me an extended warranty of 90 days and when i said that you have replaced the product and charged me completely then provide me with a full warranty of 1 year. Then their reply was it is the company's policy. And look just what happened. Three months passed...

Sir,
I had purchased a laptop a year ago of cost 42000... Form the day onwards it wasn't working properly... I had given in the authorized service centre many times... But it wasn't working properly... When i started to work on my laptop with in the 5 r 10 min it shows that your pc ran in to problem we will restart your system soon... And restarts the system... How can i over come this problem... Is there any chance to replace my...

This has been a major issue in my laptop and its been continueing from one year now i am so fedup with always loosing my work because the screen shows the "aptio setup mode" and then that stays on screen always and i am never able to work on my computer.
Last year on 05/11/16 my laptop was repaired from hyderabad asus center and yet the same problem has been happening again.
The software engeniere told me that this problem has...

I have bought asus zenphone 2 mobile on 10/10/2016 as per me i should have one year warranty coverage up to 10/10/2017. But when i submitted to service center they are saying this is out of warranty on 15/05/2017. Kindly find the invoice copy.
Below mail from customer service

Dear
Valued customer,
!! Greetings!!

As per activation date 7-oct-15 unit is out of warranty.

Thanks...

Sir/Maa'm,
I have purchased 1 no. ZenFone through Flipkart vide order date[protected] to the shipping address of Shibashish Dutta Gupta(For Abhijit Adhikari), WHO, NPSP Unit, Civil Hospital, o/o The Addl. CM&HO(FW), Civil Hospital Road, Civil Hospital Campus, Silchar, Assam-788001 & received in the month of 1st week of June-2016. Since last 20 days this phone is not getting charged properly & also facing problem while to operate and...