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Axis Bank Complaints & Reviews

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Updated: Dec 5, 2025
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Axis Bank reviews & complaints page 101

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A
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Address: 190/43, near janki devi school, Pratap Nagar jaipur

Sir I Anurag Bansal is your costumer, my salary account is in axis bank sanganer branch, according to loan department they said that I have 1300000 pre approved car loan on my salary account.. after so many calls I made a mind set to purchase a car, I need 350000 loan for car, they said that it is a digital process loan will be available after half an hour... They submitted the application by my mobile and now it's taking 2-3 days, I am on leave due to this only, it is a mental harrasment that what is pre approved when it's taking normal time... Who will pay for my 3 days leave... Even it's not confirmed till now... Even when I went to branch then 1 of axis employee said there will be no impact after 1 account closure... You may do what ever u want... Shame on the system.. it's not about laon... It's your system where no buddy want to work in time...kindly try to understand my situation... I assure you I'll leave the axis bank if it's not happy with costumer like me..

Regards
[protected]
Aug 9, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Jul 02, 2021
Updated by [email protected]
Why u guys wasting our time that you are offering loan in 10 minutes
Verified Support
Jul 08, 2021
Axis Bank Customer Care's response
Hi, we request you to share the branch details where you have visited for us to check and assist you further. Regards, Team Axis Bank
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    Charan Palle
    Jul 2, 2021
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    Hi,
    I transferred 1, 00, 000 today and ended up in suspect status.
    Ref#:[protected]
    Could it be resolved ASAP please.
    Thanks
    Sriram
    Axis Bank customer support has been notified about the posted complaint.
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      Charan Palle
      Jul 2, 2021
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      Hi,

      I initiated a transfer for 1, 00, 000. Ref#[protected]. This shows as suspect. Could you please resolve this ASAP.

      Thanks
      Axis Bank customer support has been notified about the posted complaint.
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        K
        KanchanCS
        Jul 2, 2021
        Resolved
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        Resolved

        Dear team,

        I have received following message on 29th June, 2021 which says
        Message at 5.04pm -
        INR 59 debited from A/c no. XXXXXX on[protected]:59:04 IST at Sign verf chrgs.Avl Bal- INR xxxx. Call [protected] if not done by you - Axis Bank

        I have not issued any such mandate.
        Please let me know the reason for the above mentioned charges. And if it's a fake something could you please stop it immediately?
        Aug 6, 2021
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Hi, we will help you sort this out. Please DM us your registered contact details and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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          Dushyant Chhaya
          from Vadodara, Gujarat
          Jul 2, 2021
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          My home branch is at Vadodara but in this period of Corona we have moved to Halol . Today I submitted duly filled closure form with Debit cards & surplus blank cheques to Halol branch . I have auto FD facility with my account. Branch Manager of the branch wants me & my wife to visit the branch for the procedure of closing . We don't want to go out during this Corona period.
          Axis Bank customer support has been notified about the posted complaint.
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            YashasviB1704
            Jul 2, 2021
            Resolved
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            Resolved

            Address: Bangalore branch

            I am extremely fed up with the way this bank functions. I had taken up a home loan in 2014 and back then the EMI was around 24-25k but as the years passed, the EMI amount decreased. In the past few months of 2021 all EMI amounts have been between 13k-14k-15k however for July, they have been sending incorrect emi payment amount for rs 22878. This left me perplexed. I email them, their email services have been migrated. I tweet to them they give me random responses. Now, they have even stopped responding on Twitter. Surprisingly even after raising queries their messages with the wrong EMI amount haven’t stopped. Banks like this take customer grievances forgranted.
            +8 photos
            Aug 5, 2021
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 03, 2021
            Axis Bank Customer Care's response
            Hi, we will help you sort this out. Please DM us your registered contact details and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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              yokamb
              Jul 2, 2021
              Resolved
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              Resolved

              I have never used my demat account and it came free with my salary account.
              Yesterday it got deducted with Rs 737.5 without any prior knowledge or information.
              I need full refund for this.

              Registered number: [protected]
              +1 photos
              Aug 12, 2021
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 03, 2021
              Axis Bank Customer Care's response
              Hi, we request you to write on [protected]@axisdirect.in for further process. Regards, Team Axis Bank
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                U
                Umesh kh
                Jul 2, 2021
                Resolved
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                Resolved

                Dear Team,

                Request to confirm final status of Transfer Transaction ID : AXMB[protected]. It was debited from my account but not credited yet in beneficiary account

                Dear Customer, INR 28000 debited from A/c no. XX3702 on[protected]:25:43 IST at NEFT/MB/AXMB[protected]/Umesh Kh/BANDHA. Avl Bal- INR 40000.00.

                Kindly resolve the same.

                Warm Regards
                Umesh Khurana
                [protected]
                Aug 12, 2021
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Jul 02, 2021
                Updated by Umesh kh
                This is a very poor banking services. I m following last 24 hours.. how could u get license from rbi if you don't give my transaction done ..very very poor
                Umesh Khurana
                [protected]q

                Jul 02, 2021
                Updated by Umesh kh
                When it is resolved.. I want my amount back such a poor group
                Jul 02, 2021
                Updated by Umesh kh
                Resolved it fast
                Jul 02, 2021
                Updated by Umesh kh
                Otherwise I will make mark to Supreme authorities RBI how they give u banking license
                Jul 02, 2021
                Updated by Umesh kh
                When it was resolved
                Jul 02, 2021
                Updated by Umesh kh
                U were misguiding custtomers
                Verified Support
                Jul 03, 2021
                Axis Bank Customer Care's response
                Hi, we request you to refer to the following link https://application.axisbank.co.in/webforms/axis-support/sub-issues/FND-Dispute-ibmb-1.aspx to raise the dispute. Regards, Team Axis Bank
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                  nurul.hoqur2638
                  Jul 1, 2021
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                  Address: WEST BENGAL

                  My a/c-
                  debited rs.1699/- for ecpp assist charge.
                  This amount deduct from my a/c without my knowledge.
                  Pls help to refund my deduct amt.

                  Card no-4641********4495
                  my name-nurul hoque
                  contact no-[protected]
                  Axis Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.

                  Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

                  Regards
                  CPP Team
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                    chirag9999
                    from Pune, Maharashtra
                    Jun 30, 2021
                    Resolved
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                    Resolved

                    Wrong Charges Debited From my Savings Account two times

                    Address: AHMEDABAD

                    Dear Sir,

                    Pls note Again suddenly Axis Bank has been deducted Rs.600 + 18% GST ( May 21 & June 21 ) from my Savings account which opened against personal loan and also as a NiL balance.

                    Now axis bank deducted consolidated charges huge amount..!!

                    I have complaints to customer care but the executive did not provide me proper details and also did not acknowledge my complaints. They asked to go to...
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                    suraj machaiah
                    from Bengaluru, Karnataka
                    Jun 30, 2021
                    Resolved
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                    Resolved

                    *****Harassment & Threat by Recovery Agents****

                    I am writing in with regards to the harrasment and mental trauma me and my entire family is going through from Axis bank and it's associates.

                    A person named Manjunath. C from Aricent Business Solution walked into my house regarding my outstanding loan #PPR[protected] on the 15/06/2021 asking me to make an immediate payment right away. I did explain him my situation and the reason for me to default on the account however the...
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                    M
                    Masud Alom
                    Jun 29, 2021
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                    Address: Raghobpur miltola altapur uttardinajpur, Botolbari to rasakhwa

                    Castomar sarvice
                    Axis Bank customer support has been notified about the posted complaint.
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                      S
                      Sommya
                      Jun 29, 2021
                      Resolved
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                      Resolved

                      I was not able to pay my personal loan EMI from axis bank this month..for which they debited the EMI amount from my account..Nd the balance came in negative..then today when money was credited to my account..then this negative balance was debited first amounting to 8499..then I paid the overdue amount of this month EMI also..that means either 8499 rs has been deducted twice from my account or they have locked my amount as lein against EMI of rs 8499..as now I have paid the outstanding due..so they should refund this 8499 rs in my account back..
                      Aug 12, 2021
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 01, 2021
                      Axis Bank Customer Care's response
                      Hi, we will help you sort this out. Please DM us your registered contact details and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                        manid2
                        from Bengaluru, Karnataka
                        Jun 28, 2021
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                        ECS NACH transaction fee

                        Hello Sir

                        This is in reference to the ECS NACH transaction fees charged by Axis Bank.

                        I noticed these charges being applied in every month's consolidated charges.
                        It is always 25 rs and going through my bank account statement for the last
                        1 year I found that these charges are applied since November 2020.

                        As I have enabled ECS payment for Mutual Funds SIP from ClearTax ELSS schemebr...
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                        Babai_2021
                        Jun 27, 2021
                        Resolved
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                        Resolved

                        I have a Axis Neo Credit Card ending with 1489 in the name of Mrs. Pampa Chandra.
                        Right now I have Total Ourstanding of that particula Credit Card Rs. 2, 00, 000.
                        But due to pendamic situation I'm unable to paid my Dues. Each and Every Day I get calls from Call Center. Several months I have charged Late Payment Fees as well Interest.
                        Now I can't able to pay any Bill Amount further. My financial condition very bad and going to wrost.
                        In this situation I want a permanent solution by Settlement of Credit Card.
                        I'm able to pay 10% - 20% maximum of my Total Outstnding. Also that amount I want to pay in installments.
                        Please look into matter priority basis.
                        Jul 13, 2021
                        Complaint marked as Resolved 
                        Dear Axis My problems it's not resolved. How to mark it is resolved and it is really resolved then please prove me necessary steps regard this. Thanks Pampa Chandra
                        Axis Bank customer support has been notified about the posted complaint.
                        Jul 02, 2021
                        Updated by Babai_2021
                        Dear Axis Bank

                        Still I not get any reply from your end. Can you please look this matter on priority basis.

                        Thanks
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                          jafjsk
                          Jun 26, 2021
                          Resolved
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                          Resolved

                          Address: Hunasamaranahalli, Bengaluru

                          I have salary account with Axis bank & an Axis bank credit card. due to delay in salary i was unable to make payment on time. when i got salary, Axis has put my salary amount in Lein, when I called customer care to remove the Lein, they refused & they asked me to arrange some other money & to make the payment through other sources.
                          Now Whatever money I had axis put them on hold & I requested them to transfer the Lein amount to credit card so that balance would be cleared, but all their executives are refusing for it. Axis wants me to arrange money from other sources & to make payment from other account, once payment is cleared they will removed.

                          How can I make payment when Axis hold my payment?
                          Aug 12, 2021
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Jun 29, 2021
                          Updated by jafjsk
                          I have made the payment through other methods. still lien in my account is not removed by Axis Bank.
                          Verified Support
                          Jul 01, 2021
                          Axis Bank Customer Care's response
                          Hi, we regret the inconvenience caused and are open to help you! Please DM us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                            SUNNYDAYAL S
                            Jun 26, 2021
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                            Address: 1ST MAIN ROAD

                            Not ever bank
                            Axis Bank customer support has been notified about the posted complaint.
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                              Chandangkp
                              Jun 25, 2021
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                              Regarding settlement of credit and personal loan

                              Dear sir/madam,
                              This is to inform you that I am undergoing a financial issue due to which I am unable to clear the debts of my credit card payments. My credit card no is [protected]. I am negotiating a settlement with all the creditors on this regard.

                              In the past one years, I have been facing financial hardships due to loss of old job, medical conditions and treatment of my wife. the medical bills of hospital and...
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                              A
                              ashish9193
                              Jun 25, 2021
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                              Iam being harassed from axis bank representative sanpada loan center from past 2 months and he is saying everyday that next day loan will get disbursed.I have my sanctioned letter of loan amount with all the proofs required.I have even contacted regional manager of the same branch, he was very active at start but after some days he too started responding like the agent.I didnt knew such kind of people are kept by bank of this stature.

                              I am really helpless and dont know what is happening as i have already invested my hard earned money.
                              Axis Bank customer support has been notified about the posted complaint.
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                                yogesh2016
                                from KANPUR, Uttar Pradesh
                                Jun 25, 2021
                                Resolved
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                                Resolved

                                Dear Sir,

                                I have a personal loan from Axis bank, and I continue to pay this EMI month wise, after that my axis bank saving a/c is going in lien why ? I do not understand when I am paying this amount on monthly basis from netbanking due to a/c lein, then why not remove my lien from personal a/c.

                                please look this deeply and remove lien from my a/c no [protected] cust ID[protected]

                                Personal Loan A/c No : PPR[protected]

                                Need reply as soon as possible.
                                Aug 16, 2021
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 12, 2021
                                Axis Bank Customer Care's response
                                Hi, we wish to inform you that lien has been removed from his account. Regards, Team Axis Bank
                                Hi, we regret the inconvenience caused and are open to help you! Please DM us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank
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