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Axis Bank Complaints & Reviews

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Updated: May 25, 2026
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Axis Bank reviews & complaints page 101

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P
PrashantKoli
Jul 6, 2021
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Dear Axis Bank,

I have taken screen shot before Emi and after emi paid and after payment of emi my principal is increased by 7k it is not acceptable something is wrong please correct from day one. You have given me lot of harassment and charges and sach shocks please stop. Please correct all from day one and send me updated. Loan a/c PPR[protected]

Note . Screen shot attached as a proof.
Aug 30, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Jul 06, 2021
Updated by PrashantKoli
I have sent screen shot proof through mail as well

Verified Support
Jul 26, 2021
Axis Bank Customer Care's response
Hi Prashant, we have raised your concern via SR number 68547654 and shall be responded shortly. Regret the inconvenience caused. Regards, Team Axis Bank
Verified Support
Jul 28, 2021
Axis Bank Customer Care's response
Hi Prashant, we regret for the inconvenience caused. As per Service Request number 68547654, we understand that bank official has contacted you and addressed your concern regarding EMI. Trust your issue has been resolved. Regards, Team Axis Bank
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    Address: Nandigama

    Dear sir I am Raghu pavan Empcode:204739 Nandigama branch I am started with Career successfully running As asst manager because some small issues I put with my resignation My manager has already apporve small thing escalate with the management easily not give Any chanse prove by the Cases.i request kindly with draw my resignation and Apporve By L-1 manager Suresh Kumar emp code:202623 please give me the importance of employees.
    Axis Bank customer support has been notified about the posted complaint.
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      arjun400
      Jul 5, 2021
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      Address: Jagraon

      My wife is working in Axis Bank. She is working from last 2 years. She is pregnant now and 3rd trimster has been started. She is harrassed by her branch head for sales on daily basis and said her to go out from branch at 7:30 PM because she is on cashier seat till 3:30. First of all, She is in opereation department. We know sales is mandatory She come from branch around avereage 8:00 PM on regular basis. Enviorment in AXIS BANK is too worst and How can someone survive in that kind of enviourment.

      Thats why, unemployment is increasing day by day in india. Management is too worst.

      Please suggest what should i do
      Aug 6, 2021
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Hi, we will help you sort this out. Please DM us your contact details and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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        PrabhatAlok
        Jul 5, 2021
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        In 2017, I opened Saving account in AXIS bank but without my consent they opened Demat account. I was not knowing that they have opened any demat account along with my saving account. After 4 years they deducted approx 735 rs as per demat account charge.
        When I called to axis direct they are saying they are not going to close my demat account and not going to refund money.
        Its a fraud because they have deducted money after 4 years and now they are saying account opened in 2017 only. They have opened my account with fake gmail ID.
        They have created fake gmail ID for me.
        Aug 6, 2021
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.
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          shylu12345678
          Jul 5, 2021
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          I have made the payment as requested by the bank for Cibil Masking. The Card was written off, I had reached out to them and made the payment as requested on 28th April 2021. I was told they would update the Cibil in 15 business days. The cibil is not updated yet. I have called them more than 20 times asking for an update and I get only one response stating it would be done in 4/5/14 etc(each agent comes up with a diff date) business days. Its been two months and I still get the same response and the call is disconnected on purpose every single time. Today alone i called 7 times only to get disconnected every time the call was supposed to get transferred to some manager! The banks customer care is always busy, im sure lots of complaints pouring in ! the worst service ever!!!
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 07, 2021
          Axis Bank Customer Care's response
          Hi, we will help you sort this out. Please DM us your registered contact details and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
          Jul 13, 2021
          Updated by shylu12345678
          Even today I called your contact center. Wrost service . The staff is rude and says it would take time and that I need to wait.
          Jul 13, 2021
          Updated by shylu12345678
          The customer care executive's name is Ashish, he was very rude and had no clue of the issue. he disconnected the call after i was not appreciative of his attitude. I called again and the next executive could not see any update on the previous call at all, This is clearly the issue here! When the agents do not know the solution or when they know the issue is something they do not want to entertain they simply disconnect and avoid any updates on the call record. I have at least 20 call recorded so far, i do not see an option to post them here! I will definitely post all the call details in other forums and ensure people know what kind off pathetic service AXIS Bank provides!!!
          Jul 22, 2021
          Updated by shylu12345678
          I called again today!!! they still want 10 working days to solve and again the executive called vikas had no clue about the issue. He has the atrocity to yell and explain the TAT for the issue without knowing how long i have been following up. I still have not got a single call back from any official... a bunch o[censored]nprofessional people who have no idea what customer service is...
          Contact number: [protected]
          The customer care executive's name is Ashish, he was very rude and had no clue of the issue. he disconnected the call after i was not appreciative of his attitude. I called again and the next executive could not see any update on the previous call at all, This is clearly the issue here! When the agents do not know the solution or when they know the issue is something they do not want to entertain they simply disconnect and avoid any updates on the call record. I have at least 20 call recorded so far, i do not see an option to post them here! I will definitely post all the call details in other forums and ensure people know what kind off pathetic service AXIS Bank provides!!!
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            Palagiri Madhavareddy
            Jul 5, 2021
            Resolved
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            Resolved

            Axis bank has debited Rs. 26.55 for using the debit card for filling the diesel at petrol pump. There is no prior communication from Axis bank that using the debit card at petrol pump is chargeable. Request to give proper explanation. the transaction is mentioned as PTL/SCG.VISA.POS/02.07.21.
            Aug 6, 2021
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Hi, we will help you sort this out. Please DM us your registered contact details and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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              R
              Rakhidjoshi25
              Jul 5, 2021
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              I want my credit cards end with 2866 & 0761 NOC please send it on email.
              Axis Bank customer support has been notified about the posted complaint.
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                Rakhidjoshi25
                Jul 5, 2021
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                Dear team
                Kindly send soft copy of NOC of my both credit cards ends with 2866 and 0761 on my email.

                Thank you
                Axis Bank customer support has been notified about the posted complaint.
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                  S
                  shoriya
                  Jul 3, 2021
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                  Address: A1/602, BRINDRABAN, POONAM NAGAR, ANDHERI EAST, MUMBAI - 400 093

                  Complaint 1 Credit Card Payment double time deducted from my SB ac No[protected] Dated : 2.7.2021 & 3.7.2021Amt or Rs.5367.36 this type of dedication twice if you can check my account last six month entry. because of i have losses approx. Rs.4500/- i am requested to you credit this amount immediately, otherwise i can go to the legal action.
                  Complaints 2. Amount note credit as per contract note.
                  As per my Demat Axis Contract NOTE NO[protected] DT 29.6.2021 AMT RS -7219.18 and axis direct are credit my account Rs.6923.28. PL BALANCE AMOUNT IMMEDIATELY CREDIT TO MU SB ACCOUNT.
                  Note : This type of the problem no of time u can check the accounts.

                  COMPLAINT 3. Demat Balance not show the amount and share quantity
                  are mismatches from portfolio and demant a/c.

                  I am using ring mobile app last one month and starting owards i complaint continues to axisdirect customer care no so many time if you want u can check the my ERN No's.
                  Last two day back one of the supervisor Mr.swapnil hold my line 3-4 hrs and transfer the line all executive and all are asking the same story again and again and all account related clarification but still i am facing the same problem and losses of 5-6 lacs because of you staff not qualified.
                  already send the screen short but no reply.
                  Axis Bank customer support has been notified about the posted complaint.
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                    S
                    saurabh.katharaya
                    from Delhi, Delhi
                    Jul 3, 2021
                    Resolved
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                    Resolved

                    Address: Thubarahalli Bengaluru, near Appolo hospital

                    I forgot my netbanking pwd and unable to reset using debit card as it was expired.
                    I tried phone and online option but those are pathetic and chargeble. I tried chargeble phone service but Alexa doesn't understand me properly.
                    Finally, I went to Thubarahalli Bangalore branch where they did not solved my problem and forced me to take a new card by charging 600 rs.
                    This branch head was a lady who was very rude and asked me to come after few days, so they will internally resolve this issue.
                    I purchased new debit card of 600 rs and try to set pin but service was dpwn and activation was done.
                    After struggling 4 hours and paying 600 rs., I was unable to reset my pwd.
                    These axis bank people are playing badly with customer.
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 06, 2021
                    Axis Bank Customer Care's response
                    Hi, we will help you sort this out. Please DM us your registered contact details and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                      R
                      Rama Meiappan
                      Jul 3, 2021
                      Resolved
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                      Resolved

                      Address: saw in FB
                      Website: Face Book

                      Collect ID
                      PTM202106131749546410132021

                      Transaction ID T2106130813444829153914

                      paid to
                      paytm[protected]@paytm

                      Debited form Axis bank ***996809
                      UTR:[protected]
                      Amount Rs. 249.00
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 06, 2021
                      Axis Bank Customer Care's response
                      Hi, we will help you sort this out. Please DM us your registered contact details and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                        Rama Meiappan
                        Jul 3, 2021
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                        Address: Amazon

                        Yester day morning around 7.30 I placed order for Taj mahal tea form Amazon purchase.

                        while in the process the application went off and amount of Rs. 650 debited from my account.

                        and no notice of purchase place in amazon app.

                        date 2/7/2021

                        Transaction id INB/[protected]/PAYU.IN
                        Axis Bank customer support has been notified about the posted complaint.
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                          unitedsahil
                          Jul 3, 2021
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                          My father died recently. so we applied to close his both current and savings account that was there in axis bank shimoga home branch. but even after many months it is not closed. due to insufficient balance, amount upto 4000 rs is deducted from the current account as penalty. they are not closing but they are deducting amount from the bank. i request reimbursement of the deducted amount.
                          Axis Bank customer support has been notified about the posted complaint.
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                            Sanjeev Papnoi
                            Jul 3, 2021
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                            One of your employee from lucknow area have done lots of abuse with a girl
                            His name is deepak bisht used mobile number alloted from axis bank [protected]

                            And now blocked all number from where we are reaching to him.

                            Please take a strict action against him else we are going to lodge a complaint against the branch for protecting such employee in their branch.

                            We do have all screenshot if you need.
                            Axis Bank customer support has been notified about the posted complaint.
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                              sheshnath1
                              Jul 3, 2021
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                              Address: Chandauli up 232104
                              Website: Axis.com

                              Transfer account and change communication address
                              Axis Bank customer support has been notified about the posted complaint.
                              Mai Kitna bar communication address change kr diya pr ho Nahi Raha h
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                                jagame.io
                                Jul 2, 2021
                                Resolved
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                                Resolved

                                Address: Madipakkam, Chennai

                                I have submitted a request for PF withdrawal for which Axis Bank account details were provided by me to the PF application form. The withdrawal request status now says "Claim Settled" and also received SMS like the amount will be credited in 3 working days.

                                After waiting for 4 working days, went to axis bank madipakkam branch at counter no 4 to enquire about the status. But they said we are not able to track this kind of information. Even I only asked about the cheque leaf status for which they can check and tell. That was also not properly answered. Now waiting for the amount to get credited to my account. Hope it will get credited.
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Hi, we will help you sort this out. Please DM us your registered contact details and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                                jagame.io's [Complaint's author] reply, Jul 5, 2021
                                Contact details: [email protected]
                                jagame.io's [Complaint's author] reply, Jul 5, 2021
                                Mobile #: 9551017538
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                                  A
                                  Resolved
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                                  Resolved

                                  Address: 190/43, near janki devi school, Pratap Nagar jaipur

                                  Sir I Anurag Bansal is your costumer, my salary account is in axis bank sanganer branch, according to loan department they said that I have 1300000 pre approved car loan on my salary account.. after so many calls I made a mind set to purchase a car, I need 350000 loan for car, they said that it is a digital process loan will be available after half an hour... They submitted the application by my mobile and now it's taking 2-3 days, I am on leave due to this only, it is a mental harrasment that what is pre approved when it's taking normal time... Who will pay for my 3 days leave... Even it's not confirmed till now... Even when I went to branch then 1 of axis employee said there will be no impact after 1 account closure... You may do what ever u want... Shame on the system.. it's not about laon... It's your system where no buddy want to work in time...kindly try to understand my situation... I assure you I'll leave the axis bank if it's not happy with costumer like me..

                                  Regards
                                  [protected]
                                  Aug 9, 2021
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Jul 02, 2021
                                  Updated by [email protected]
                                  Why u guys wasting our time that you are offering loan in 10 minutes
                                  Verified Support
                                  Jul 08, 2021
                                  Axis Bank Customer Care's response
                                  Hi, we request you to share the branch details where you have visited for us to check and assist you further. Regards, Team Axis Bank
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                                    Charan Palle
                                    Jul 2, 2021
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                                    Hi,
                                    I transferred 1, 00, 000 today and ended up in suspect status.
                                    Ref#:[protected]
                                    Could it be resolved ASAP please.
                                    Thanks
                                    Sriram
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      Charan Palle
                                      Jul 2, 2021
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                                      Hi,

                                      I initiated a transfer for 1, 00, 000. Ref#[protected]. This shows as suspect. Could you please resolve this ASAP.

                                      Thanks
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        KanchanCS
                                        Jul 2, 2021
                                        Resolved
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                                        Resolved

                                        Dear team,

                                        I have received following message on 29th June, 2021 which says
                                        Message at 5.04pm -
                                        INR 59 debited from A/c no. XXXXXX on[protected]:59:04 IST at Sign verf chrgs.Avl Bal- INR xxxx. Call [protected] if not done by you - Axis Bank

                                        I have not issued any such mandate.
                                        Please let me know the reason for the above mentioned charges. And if it's a fake something could you please stop it immediately?
                                        Aug 6, 2021
                                        Complaint marked as Resolved 
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Hi, we will help you sort this out. Please DM us your registered contact details and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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