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Axis Bank Complaints & Reviews

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Updated: May 25, 2026
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Axis Bank reviews & complaints page 98

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P
Pratyush Dhakal
Jul 19, 2021
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Address: Sanpada Branch

This is regard to a salary account which got converted to savings account which I was never informed about, they have the policy that if salary is not deposited for 3 months straight they change it to savings account. Even that was ok for me. But my account in Axis Bank was almost inactive for 1.5 years, it was last month when I deposited 10k and few of my friends deposited some amount too there for starting a NGO working in Blindness prevention.
Suddenly one day they debited Rs 6720 saying it is consolidate charges, when I enquired the same in their's phone banking services, I was assured that it would be reversed but it has been more than a month.
1st point I was not aware of the charges or conversion of my a/c into savings. They dont send message for that.
2nd point if I was aware why would I deposit 10k amount there instead of some other active bank accounts?
Please help!!
Jul 19, 2021
Complaint marked as Resolved 
I just received a email from Nodal officer who I myself have emailed about the problem. Not resolved till now!!!
Axis Bank customer support has been notified about the posted complaint.
I am also witnessing same problem with my Axis account.
Bank has never informed that they have changed my zero balance(salary account) account to saving account. They have deducted around 5k from my account in the name of consolidated charges.
This I came to know recently, when I have updated my passbook.
I am requesting to bank to please refund this amount as soon as possible otherwise have to other action.
Please help on this .
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    K
    Krahira
    Jul 19, 2021
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    Address: Sector-90, DLF, Gurgaon

    Rs.100 + GST has been deducted today from my Axis saving account. I have deposited the money in other bank ATM last month but was not intimated about the timing rules, this is not right that you are deducting the money without informing the customer . I am a very loyal and old customer of Axis Bank. Please waive off the charges and request you to return the money.

    Hope, you will revert back and take action regarding this.

    Thanks
    Sep 6, 2021
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
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      D
      deeptiranjan sarangi
      Jul 19, 2021
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      Address: Baripada axis bank 757001

      Dear sir /ma'am
      I am a credit card holder of axis Bank ending 6630
      They have charged me 928 rs interest wrongly
      Axis Bank customer support has been notified about the posted complaint.
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        Priyanka Beldar
        Jul 19, 2021
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        I had my salary account with axis bank in[protected] post which I had left the company and the account was non-operational. Recently I again activated the account calling customer care (July 1st) and in my account amount was in negative which I had paid off . After few days on[protected] I was been charged with an amount of 6779.66 stating consolidated charges with1220.34 GST summing to amount of 8k which is not an small amount for an medium class user.
        I was not even given an intimation prior deducting so at least I could have justified or you could have sent an notification once account was again reactivated how come an customer come to know who want to access the account will get this sort of surprise.
        I would sincerely and request fully want you to take action on this event as I am in serious need of money . Please also take action on the process so the needy one would not be affected by this sort of bank action. Looking forward for your kind reply.
        Axis Bank customer support has been notified about the posted complaint.
        Jul 19, 2021
        Updated by Priyanka Beldar
        I have my axis bank account in Nariman Point branch
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          Priyanka Beldar
          Jul 19, 2021
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          My first salary account was in axis bank in 2017.I left my job and in last 2 years of pandemic I m not able to maintain the balance and also I did not get any prior intimation to close the account.Now in last week only I restarted my account with amount 8000. Yesterday they have cut all the money from my account and it's now 0. I am not using this account from last 2 years (not had any source to maintain the balance) and now when I m stepping ahead to do some saving with axis bank they are charging me this much which is totally unfair for customer like us(even without prior intimation)
          Axis Bank customer support has been notified about the posted complaint.
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            Vijuuu
            Jul 19, 2021
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            Address: Pilani Rajasthan

            In April 2021 my account debited by 700rs and now again in June 2021 my account balance debited by 500rs in the name of consolidation charges so what is that can you explain???
            Axis Bank customer support has been notified about the posted complaint.
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              K
              Krishna Sp
              Jul 19, 2021
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              Address: Atladra Vadodra Gujrat

              I am Anirudha krishna divakar my account branch is Axis bank Atladra vadodra Gujrat

              16204.8 Rupees have deducted from my account in Tha name of consolidated charges which I have never been informed through Email, or massage. I have been emailed after deducting Tha money.

              13732.89 rupees - Consolidated charges
              2471.91 rupees @18% GST charge
              Axis Bank customer support has been notified about the posted complaint.
              Please Solve this Problum
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                H
                Harishkumararora
                Jul 19, 2021
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                I am receiving messages in my phone regarding transactions o[censored]nkown saving bank account. I do not have any account in the bank. I have many times requested bank to correct the detail in their account.
                Axis Bank customer support has been notified about the posted complaint.
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                  Harishkumararora
                  Jul 19, 2021
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                  I have many times complained to Axis Bank but my problem has not been resolved. I do not know whose account is it but I receive messages in my phone regarding this unknown saving account holder.
                  Axis Bank customer support has been notified about the posted complaint.
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                    Kishore Selvam
                    from Tiruchirappalli, Tamil Nadu
                    Jul 19, 2021
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                    I have salary account in axis bank from my company. Recently I opened the bank statement and I could see the negative balance. Since it is a zero balance account, why I am receiving the negative balance. Request you to help with the same
                    Axis Bank customer support has been notified about the posted complaint.
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                      Aarish Jagga
                      Jul 19, 2021
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                      Hello Team,

                      This dispute is regarding my axis bank account consolidated charges. Very disturbed to have these chargese twice in a month. On starting of this month
                      I got charged Rs. 1153 and then I have been charged Rs 4961+18% gst today which is too higher and unnecessary. I dont know why these guys are making fool o[censored]s. Kindly find the attached screenshot stating charge been deducted.

                      I want my money back. Please help me.

                      Thanks
                      Aarish Jagga
                      Ph. [protected]
                      Axis Bank customer support has been notified about the posted complaint.
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                        Krishnaadari
                        Jul 18, 2021
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                        Address: Chodavaram, Visakhapatnam, axis bank, IFSC COSE UTIB0004087

                        I have a saving account in axis bank and they deducted 1700 rupees from my account. Like this every month they are deducting some money. Please help me in this.
                        Axis Bank customer support has been notified about the posted complaint.
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                          S
                          SanjayKannan5706
                          Jul 18, 2021
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                          Address: Hasthinapuram

                          I maintained balance more than the required amount but the bank charged me 900rs for nothing
                          Axis Bank customer support has been notified about the posted complaint.
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                            partheebhan
                            Jul 18, 2021
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                            Hi
                            my name partheebhan

                            sip folio number [protected]

                            my foilio details not available at my mf account.

                            how can i search

                            who is the responsible person

                            more than two month account details are not showing

                            i am much more time contact axis customer care .
                            executive. person dont know how my account is not showing ..

                            who is my demate provider.. you know the details send me..

                            i have open my mf account in axis app.

                            last 10 mounth not problem happen

                            now a days money only debit .. not give or show portfolio details ..

                            ir responsible customer team..
                            Axis Bank customer support has been notified about the posted complaint.
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                              R
                              from Mumbai, Maharashtra
                              Jul 18, 2021
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                              Resolved

                              Address: Bangalore
                              Website: Axis Bank

                              I have a Salary account in axis bank from 2017 and i use to keep minimum balance RS. 1500/-, but now my account is showing negative balance of RS. 7272/- on 18.07.2021 that too after crediting RS.4686/- on the same day.
                              Jul 24, 2021
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
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                                N
                                nandhakumar91
                                Jul 18, 2021
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                                Address: axis bank,tirupur branch

                                I was open priority savings with axis bank and 5 years before and 2 years before account charges for nonmaintanance balance and when i was open account with bank the marketing person said this account is no charges for non maintain balance but account was negative 3000 rupees and i was not use account 2 years and above.
                                Axis Bank customer support has been notified about the posted complaint.
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                                  Siddesh Dhauskar
                                  Jul 17, 2021
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                                  I am trying to unlock my credit card…it says me to mag opn & last 4 digits on 5676798 but the message cannot be sent..please help
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    Bhavik66
                                    Jul 16, 2021
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                                    Firstly i Place a 3 order of Redmi 9a 2Gb Ram and 32gb storage Date 24.06.2021 and next day my order is cancelled The price is 5699Rs The order number is 1.[protected]
                                    2.[protected]
                                    3.[protected]
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      Dipak Ranjan Mukherjee
                                      Jul 16, 2021
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                                      Address: Minati Das ,D101, Green Land Apartment , Kamalgaji , Kolkata 103 , 24 PGS ( SOUTH )

                                      Sir,
                                      The Savings ac. [protected] at Silchar (AS ) was requested for closure by Smt. Minati Das ( Sr. Citizen ) from Kolkata which is her current place of residence.
                                      The closure request was made by her at Axis Bank Garia Br. Kolkata on 02.02.2021 where an acknowledgement slip was issued by the Bank. Having no immediate response, she submitted a second closure request for the Silchar Ac on 08.02.2021 . The acknowledgement was duely issued by the Axis Bank Garia on 08.02.2021. One Axis Bank employee of Garia Branch Mr. Barnanka Roy ( Ph [protected] ) had been following up the closure, however he had been refusing to provide any further update on closure request made by Smt. Minati Das. Smt. Minati Das had not yet received any bank draft on the left over amount post closure of Savings ac. [protected] at Silchar (AS ) as requested .
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        gaurish shirodkar
                                        Jul 16, 2021
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                                        Address: Panaji Goa

                                        Axis Bank credit card payment of 5000/- debited but not showing on my bank statement also not showing in credit card login...
                                        Axis Bank customer support has been notified about the posted complaint.
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