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Axis Bank Complaints & Reviews

2.6
Updated: Dec 5, 2025
Complaints 12999
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6561
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Axis Bank reviews & complaints page 105

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R
Rekha Aghav
Jun 9, 2021
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Address: Mksss girls hostel higna ganpur

Chekbook facility provid by mi
Axis Bank customer support has been notified about the posted complaint.
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    Rekha Aghav
    Jun 9, 2021
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    Address: Mksss girls hostel hingna nagpur

    Axis branch no provid my account chekbook this sey no chekbook your account facility
    Axis Bank customer support has been notified about the posted complaint.
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      E
      Eshwar B
      Jun 9, 2021
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      Job fraud offer

      Address: 7428704028,9718671318,8588933831

      I have got a call in which the person stated that he's an HR in Axis Bank recruiting cashier, system operator, branch manager etc., asked me to send resume. So I've sent my resume to the number then got a msg that they will held a telephonic interview. I got a call from the person as HR in Axis Bank conducted an interview after an hour got another call stating that I've being selected as Cashier with 25, 000 salary n asked me to pay 1350/-...
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      Rajaram1604
      Jun 9, 2021
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      RAJARAM
      09.06.2021
      ODISHA

      The bank is fooling around the customer by not mentioning the additional charges even after continuously asking for the same.

      The bank has also deducted the money from my saving account linked with my DEBIT CARD stating that the bill is not paid even though the bill was paid well in advance before the due date.

      A deduction of Rs.2566.63 (BRN-PYMT-CARD-[protected]) is done from my account without prior information and there is no intimation of this deduction as well.

      I've paid all bills and charges before or on time always. Still, such deductions are being done.
      Axis Bank customer support has been notified about the posted complaint.
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        M
        miss Patel
        Jun 8, 2021
        Resolved
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        Resolved

        Hello, I’m very irritated by all the calls coming from Axis bank regarding credit card advertisement. I do not want a credit card. Please stop calling me regarding it
        Number [protected]
        Name Vaidehi Patel

        I strictly do not want any incoming calls regarding credit card from axis
        Aug 7, 2021
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Hi, we regret the inconvenience caused. To stop receiving promotional calls or messages, you may register your number for National Do Not Call Registry (NDNC). Regards, Team Axis Bank.
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          Nishant325
          Jun 8, 2021
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          Address: Patna

          Bank has opened the Demat account without my consent, and also purchased some holdings in it. To open the account, a new Gmail ID was created. I don't know any details of the account, the only info with me is that an account is opened. I have requested many times in the branch to close the account, but have not seen any response, they always say that we have forwarded the request, it will be done in few days, and this has been going on for a year.
          Please help me with closing this account, as soon as possible.
          Axis Bank customer support has been notified about the posted complaint.
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            S
            Sathya Aravidhan
            Jun 8, 2021
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            Dear concerned, I have purchased mobile in the month of January with 6 emi, but in the next month itself, entire has been deducted & again 6 emi with interest & GST generated including late fee...Iam wondering, why this much fradulency?????regarding this tried to reach your customer care, but I think that also useless
            Axis Bank customer support has been notified about the posted complaint.
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              K
              Krishnaiah s
              Jun 7, 2021
              Resolved
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              Resolved

              I am recently purchased Mi 43inches 4k tv value- 27044 no cost emi in 6 months of axis bank flipkart credit card, axis bank credit card charged processing fees 270 and 48 .kindly refund the processing amount.
              S KRISHNAIAH (card 8305)
              Aug 7, 2021
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Hi, thanks for writing in. Here is a link that will give you more information on this topic - https://application.axisbank.co.in/webforms/axis-support/sub-issues/Cards-Credit... Regards, Team Axis Bank.
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                Address: Flat no.19, g bdg swamisamarthnager bhosari pune.26

                Dear sir,
                I Had paid credit card payment on 4.6.2021
                but up to till now .may credit card transaction
                payment not received. I am sending screen shot
                of my payment . Please clear may payment as early
                possible.My Transaction id[protected] Rs -2761.76
                and[protected]RS -5307.07.

                Thanks& Regards,
                Mr. Sanjay Vitthal Utagikar
                Axis Bank customer support has been notified about the posted complaint.
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                  S
                  Sandeep5996
                  Jun 7, 2021
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                  Address: Good Luck Hotel, Gulbarga (Kalaburgi)

                  Hi

                  The bank is fooling its customer by not mentioning the additional charges even after continuously asking for the same.

                  A deduction of Rs 4179 (Brn-pymt-card-[protected]) is done from my account([protected]) without prior information and there is no intimation of this deduction as well.
                  Axis Bank customer support has been notified about the posted complaint.
                  Jun 12, 2021
                  Updated by Sandeep5996
                  I am still dint get any response from Axis Bank support.
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                    Address: Flat no.19, g bdg swamisamarthnager bhosari pune.26

                    I Had paid credit card payment on 4.6.2021
                    but up to till now .may credit card transaction
                    payment not received. I am sending screen shot
                    of my payment . Please clear may payment as early
                    possible.
                    Axis Bank customer support has been notified about the posted complaint.
                    I Had paid credit card payment on 4.6.2021
                    but up to till now .may credit card transaction
                    payment not received. I am sending screen shot
                    of my payment . Please clear may payment as early
                    possible.

                    Credit card payment under hold - Comment #3841972 - Image #0
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                      S
                      sujeetk048
                      Jun 7, 2021
                      Resolved
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                      Resolved

                      Address: sec- 14 Gurgaon haryana 122015

                      The bank is fooling around the customer by not mentioning the additional charges even after continuously asking for the same.

                      The bank has also deducted the money from my saving account linked with my credit card statement that the bill is not paid even though the bill was paid well in advance before the due date.

                      A deduction of Rs.1206.12 (Brn-pymt-card-[protected]) is done from my account without prior information and there is no intimation of this deduction as well.

                      I've paid all bills and charges before or on time always. Still, such deductions are being done.
                      Jun 7, 2021
                      Complaint marked as Resolved 
                      Finally, we have received payment on my Credit card.
                      Axis Bank customer support has been notified about the posted complaint.
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                        nili1
                        Jun 7, 2021
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                        Dear sir/madam
                        I have opened my axis asap savings account on 30th may 2021 online and received costumer id & account number with virtual Visa card as well. When i have tried to activate internet banking through costumer id & Visa card number then it says that invalid credentials. Kindly help me activate my account.
                        Axis Bank customer support has been notified about the posted complaint.
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                          R
                          Rachnaramya
                          Jun 7, 2021
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                          Address: Bangalore

                          Dear Professional courier team,

                          This is to inform you that we have dispatch one courier on dated 17.04.2021 via AWB no:BLR[protected]. The address was mentioned over envelope was of Muzaffarpur district( BIHAR) however its has been booked for Bhagalpur district (Bihar).
                          When i contacted the professional courier Bangalore they ask me to contact Bhagalpur (Bihar ) courier person and this all is happening from last one month and I am not getting any reply. Is it my duty to call concern place or courier personal duty to booked it correctly?????
                          From Last one month i am not getting any reply or any movement for delivering the courier.I have contacted to mob no:[protected] and that employee is responding rudly.

                          The consignment to be reached urgently hence intervein in this matter else i have to take hard step against this, and i will complain in proper forum.
                          Consignee address
                          Rekha Kumari
                          W/0 Ashok kumar singh
                          Principal Raj narayan singh college
                          Balughat
                          District: Muzaffarpur
                          State: bihar
                          Pin: 842001
                          Contact no: [protected]/[protected]
                          Axis Bank customer support has been notified about the posted complaint.
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                            Rizwan_k
                            Jun 6, 2021
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                            Address: Karnataka bellery 583101

                            Dear axis bank team,

                            I paid on amazon using my axis bank debit card on date 22/05/2021 with an amount of inr 72990/-. Later this order was cancelled and amazon has generated a refund for this amount with refund reference no(RRN) 022311 on[protected]. However, i have not received the refund from your end yet. Request you to please see in this matter as soon as possible it's emergency case
                            +1 photos
                            Axis Bank customer support has been notified about the posted complaint.
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                              Arunima Bhattacharya
                              Jun 6, 2021
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                              Mu card was blocked 6 days ago and after that I had called to know how it can be resolved. I was told that an Axis Bank agent has MISTAKENLY blocked my card and that it will be fixed in 3 working days. I kept waiting and calling for updates. Each time I was given a new date and time of resolution but nothing happened. I have spoken to multiple people after calling the Complaint Redressal Desk but in vain. I am tired and exhausted yet nothing has been done to resolve my issue. I am unable to make any online transaction or use my UPI id. It is frustrating and annoying to see that the customer service has nothing to offer. And no other number provided by the bank seem to work
                              Axis Bank customer support has been notified about the posted complaint.
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                                A
                                Akash13579
                                Jun 5, 2021
                                Resolved
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                                Resolved

                                Hi, I applied for Flipkart Credit Card on 29/05/2021 and same is approved on 31/05/2021. Even got SMS with Ref No 10990967 from AXIS bank on 01/06/2021 that I will receive dispatch details after 48 hours but today 05/06/2021, I did not receive the card or dispatch details yet.
                                Jun 6, 2021
                                Complaint marked as Resolved 
                                Received. Thanks
                                Axis Bank customer support has been notified about the posted complaint.
                                Hi, we regret the inconvenience caused and are open to help you! Please DM us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                                  amit2.chandravanshi
                                  Jun 5, 2021
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                                  Address: 1667, LAXMAN VIHAR GALI NO 8 GURGAON

                                  Dear sir,

                                  i have to purchse a mobile redmi note 10 pro form amazon under excange policy on dated 14 may 2021, that time some issue in the phone so i have to return that product to amazon, after return amazon refund 5500 rs excange value in my amazon pay wallet and rest 13499/- refund initiate to orginal payment method, as per amazon credit timeline 3rd june but i have no recived any amount, than i have to call on amazon customer care he said to me amazon refunded your amount to your bank with this refund refrence no[protected], you can contact with your bank than i have call to my bank axis he said no any transction reflect from amazon in your a/c...

                                  Please help me now i am very disipointed with the both service

                                  regard's
                                  amit singh
                                  [protected]
                                  +1 photos
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                                    Suvosmit
                                    Jun 4, 2021
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                                    This is bloody frustrating, I had Axis Bank credit card and for some bizzare unknown reason that card was not accepting Emi transaction online. Now after complaing to the customer care, they suggested to block and replace my card. So I accepted the resolution and my card was replaced with a new card. Now the stupidest and annoying thing is happening with this new card. Whenever I try to do any online transaction, it is saying " Your mobile number is not updated with us for online Transaction" ARE U Bloody Kidding Me ?? My mobile number was already registered and working fine with previous Card. Also in this new Card, I can receive OTP to change my card pin etc. Then how the hell it is not updated ?? Fix ur Bizzare system. Also I already called Customer Cares. Still this is not fixed.. Frustrating. Lesson learnt.
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Jun 04, 2021
                                    Updated by Suvosmit
                                    Fix this issue. My phone number is already registered.

                                    Hi,

                                    Is this solved?
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                                      shyam4560
                                      Jun 4, 2021
                                      Resolved
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                                      Resolved

                                      I am non axis bank customer and i have axis bank credit card.I Can't Login in Mobile Banking, Regarding this issue I have already drop a mail but They could not get resolved it. All the details like Credit Card Number, Expire Date, ATM pin are correct then message show " Entered Custid or Login Credentials are not matching "

                                      I have tried with net banking but nothing happened. Showing error " Invalid User Credentials" On Customer Care Call Or at Chat support all possible way to solve issue I tried but problem still exits.
                                      Aug 10, 2021
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 06, 2021
                                      Axis Bank Customer Care's response
                                      Hi, we are open to help you. Please DM the screenshot of the error for us to assist you. Regret any inconvenience caused. Regards, Team Axis Bank.
                                      I Am non axis bank customer and i have axis bank credit card.I Can't Login in Mobile Banking, Regarding this issue I have already drop a mail but They could not get resolved it. All the details like Credit Card Number, Expire Date, ATM pin are correct then message show " Entered Custid or Login Credentials are not matching "

                                      I have tried with net banking but nothing happened. Showing error " Invalid User Credentials" On Customer Care Call Or at Chat support all possible way to solve issue I tried but problem still exits

                                      Can't Login in Mobile Banking - Comment #3900021 - Image #0
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