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Axis Bank Complaints & Reviews

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Updated: Dec 8, 2025
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Axis Bank reviews & complaints page 112

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J
Jasnoor27
Apr 28, 2021
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My account is showing negative balance whereas I hadd 1500+ amount in my account.
Axis Bank customer support has been notified about the posted complaint.
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    pradeeppatil0271
    Apr 26, 2021
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    Address: C IO KHANDOBA PATIL, TARANGAN BUILDING,, 439, ANNA SATYA GONDA PATIL NAGAR, 100FT ROAD,DMART , SANGLI

    My current account application is- [protected].

    first they told that we have to submit document as a current account under company act then after 15 days i visit to branch then they told me to open current account under TRUST then also i submitted all documents as per their requirements.. then after 10 days i visited to branch then they told me to open current account under company act.. i today i received a call and they told me to change your PAN card after that they will open my current account...
    their team is waste my time from 20 March to till time .. i have to apply for commencement of business certificate to MCA...
    But they are not serious ... Branch manager and officer Niranjan Limiye is giving false commitment to me from last 30 to 40 days...
    Axis Bank customer support has been notified about the posted complaint.
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      amitk888
      from Mumbai, Maharashtra
      Apr 26, 2021
      Resolved
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      Resolved

      Hi, From past 7 days, i am trying to close my fast tag wallet but its not getting closed from axis bank fast tag management, they keep bringing false reasons and keep the closure request pending, after sending about 15+ mails with all the necessary information they asked i have sent them, still they are asking stupid questions like whats the reason for closure, cancelled cheque is not attached BUT infact i have provided them all the required information still they are not closing it, it looks like they dont want to do it and keeps the request pending with false fraud reasons. Please look into this matter and give me grievance.
      Apr 26, 2021
      Complaint marked as Resolved 
      After putting up complaints, I got mail that its being closed, so issue is resolved now.
      Axis Bank customer support has been notified about the posted complaint.
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        T
        tamkeentraders
        Apr 25, 2021
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        Consolidation Charges

        Address: No 65 1st cross nandagokula layout thanisandra main road, bangalore

        Kindly Reverse My Consolidated Charges
        My name is: TAMKEEN TRADERS
        AC TYPE : CURRENT ACCOUNT
        Account No. [protected]
        Home Branch: Nagawara, Bangalore.

        I have a Current Account with Axis Bank Ac. No. [protected] and Bank deducted Amount of Rs. 3750.75 as consolidated charges and Rs. 657.13 GST on the same (Total: Rs. 4407.88) on 13/03/2021 AND
        in the month of April Bank deducted Amount...
        +2 photos
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        sandeepgoel2021
        Apr 24, 2021
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        Resolved

        Hi team,

        I have applied for two loans since December end by agent Anil who was assisted by Axis bank sale department Kiran Kumar N (kirankumar.[protected]@axisbank.com) with his other axis bank collegues named Doodnath Gupta (ID attached separately), Jitin, Regional head, verification people, seal person (for putting seal on statement) and credit department person.

        Loan details
        Sandeep Goel:PPR[protected] loan amount :25lakhs
        Ayushi goel:ppr[protected]

        I already informed in starting only that i already have an existing loan in axis along with three other loans in other banks and additionally i have credit card bills so i dont think loan will clear so they asked to depisit money in other account as below

        Tradlink India Trad[protected]

        They told by putting money in this account credit balance will become null and loan will credit. Until march first week i have given close to 17.5 lakhs which includes commission to all those who helped kiran in getting this loan clear which was mostly 1% of loan.

        Loan was not getting cleared so finally I decided to cancle loan and get back refund amount which they told im starting it will take max 6 hourdls but till now I have not received refund money.

        Kiran and doodnath has been continously saying refund will credit but nothing came. My money is stuck from 4 months and i gave all the chanses to them but finally i have to take some step therefore I am writing first here so that someone from axis bank get me back my money or else I will have to file fraud case on whitefield axis bank employees which would create bad image of the bank.

        Let me know if any further detail is required. I have all proof with me and attaching some here too.

        Hope to get a responce soon

        Regards,
        Sandeep
        [protected]
        +2 photos
        Aug 8, 2021
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        May 10, 2021
        Axis Bank Customer Care's response
        Hi Sandeep, we wish to inform you that we have escalated your concern via service request number: 67299206 and will get back to you at the earliest. Regards, Team Axis Bank
        Verified Support
        May 20, 2021
        Axis Bank Customer Care's response
        Hi, we understand that our bank official has responded to you on your registered mobile number. Regret any inconvenience caused. Regards, Team Axis Bank.
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          Madhu Daddala
          Apr 23, 2021
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          Charged late payment fee without any reason for a credit card even though paid the dues correctly, not reversed the complete amount and today they blocked some amount in a debit card for an unknown reason.
          Axis Bank customer support has been notified about the posted complaint.
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            G
            Gurdeepsingh4
            Apr 23, 2021
            Resolved
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            Resolved

            Address: Vaishali Ghaziabad

            I am fed up with Axis bank services where I am using the Axis Mutual funds, SIP, TErm Insurance and other Insurances, Credit card and Saving however they freezed my account without providing any intimation. Now I am only able to see the funds and funds can come to account but I cannot withdraw with any source. Called CUSTOMER care several times where they asked me to visit the branch to which I went to branch and filled form but no issue resolved again went to branch after 15 days and filled the form again but stil waiting from 9 days to get it resolved. Now I spoke to CUSTOMER care where they said I need to visit the branch and when I visit and met with branch manager then call CUSTOMER care they will tell branch manager what needs to be done... I mean like what is this ###.

            I am closing the SIP, Mutual, Credut which is in my hands and will transfer the Term insurance if possible. But seriously was never expoected this type of service from Axis bank.

            Regards,
            Gurdeep
            [protected]
            Aug 6, 2021
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            May 06, 2021
            Axis Bank Customer Care's response
            Hi, we request you to share the branch details where you have visited for us to check and provide further assistance. Regards, Team Axis Bank
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              fatallobster97
              Apr 23, 2021
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              Hello,

              I was recently charged Rs. 1, 000 by my bank. I have no idea why. As my balance was low (I was waiting for a deposit as a transaction was getting reversed) my balance is now -1, 040.

              I got this message from the bank today.
              Your A/c 473758 is reversed INR 7851.86 on[protected]:23:16 Info- PUR/ExpressVPN/+[protected]/ExpressVPN/Seq No[protected]

              however when I open my banking app the amount is still showing -1040.

              I want my 1000 rupees back plus the amount that was reversed into my account. The charges are atrocious. I am a student and this is unacceptable.
              Axis Bank customer support has been notified about the posted complaint.
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                S
                Siyam Ramamoorthy
                Apr 23, 2021
                Resolved
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                Resolved

                I received the below and the money has been debited from my Axis bank account number [protected].

                I haven't initiated any such request. Can you please refund the money

                Your a/c 00046394 is debited Rs 118 on 22Apr21 A/c balance is Rs 21416.95 Info: Sign. Verf. Chrgs Mandate Regst/ Stop
                Aug 6, 2021
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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                  Puneetgupta1788
                  Apr 23, 2021
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                  Address: Banda

                  I have submitted all the debit card check book, credit card we had for deceased customer mahesh prasad Gupta.

                  The account was closed but the linked credit card is still active. Now they are sending messages to pay the annual maintenance charges messages. With late payment.

                  My complaint is when i have submitted the request for complete closure. Then why they haven't closed the credit card aswell.
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 23, 2021
                  Axis Bank Customer Care's response
                  Hi, we request you to share the registered contact details for us to check and assist you further in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank
                  Apr 23, 2021
                  Updated by Puneetgupta1788
                  Also i want to add Even for dead person they are charging late payment when it was informed on time and account was closed and full and final settlement was completed. Even there PNO is not coming up with proper support. not professional staff ... Worst bank ever .
                  Apr 23, 2021
                  Updated by Puneetgupta1788
                  [protected]

                  I even dont know the card number. I am the son of deceased card holder .

                  I am not liable to pay anything to your bank when it is related to yearly maintenance charges. Just get this card closed linked to this mobile number.
                  [protected]

                  I even dont know the card number. I am the son of deceased card holder .

                  I am not liable to pay anything to your bank when it is related to yearly maintenance charges. Just get this card closed linked to this mobile number.
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                    U
                    Unnecessary charges
                    Apr 22, 2021
                    Resolved
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                    Resolved

                    Axis bank charges unnecessary consolidated charges 4810.06 and gst charges 865.81 without any prior notice or information.As per Government guidelines, Not any bank liable to deduct or charges any amount during lockdown.
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acct... Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
                    Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                      sandhyapriya
                      May 4, 2022
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                      Address: No.7/2, First Street, Kalainger Nagar, Tharamani,Chennai-600 001.

                      Iam kaliammal from Department of revenue iam residing in Chennai (Tharamani)my brother have bought two wheeler loan in axis Bank customer id[protected] he skipped only one month due amount 2493 he is the regular customer to axis Bank just only one month has been skipped today morning 6.00am itself Sathish agency of axis Bank came to my home and shouted to the hell he is behaving very rude to me when my brother is not in home he shouted to my mother and sisters he talked vulgarly he didn't display the I'd card too he behaved very badly he spoked to someone to come and to damage the vehicle and hit us my mother bp shooted up high because of this person his words are too bad and cursed my family members he asked me too pay the amount or else I won't leave him he is threatening us and called some of the person to hit he hit the door hardly I have paid the amount he didn't give the receipt of my payment i[censored] did n't take proper action means I will file a case on consumer court I have all evidence and video and audio.
                      Error Icon
                      Message blocked
                      Your message to [protected]@axisbank.onmicrosoft.com has been blocked. See technical details below for more information.
                      The response from the remote server was:
                      550 5.4.1 Recipient address rejected: Access denied. AS[protected] [BMXIND01FT012.eop-IND01.prod.protection.outlook.com]

                      [protected] Forwarded message[protected]
                      From: Sandhyapriya Sandhyapriya
                      To: [protected]@axisbank.onmicrosoft.com
                      Cc:
                      Bcc:
                      Date: Wed, 4 May 2022 11:25:38 +0530
                      Subject: Re: Undeliverable: Agent misbehaved

                      Iam kaliammal from Department of revenue iam residing in Chennai (Tharamani)my brother have bought two wheeler loan in axis Bank customer id[protected] he skipped only one month due amount 2493 he is the regular customer to axis Bank just only one month has been skipped today morning 6.00am itself Sathish agency of axis Bank came to my home and shouted to the hell he is behaving very rude to me when my brother is not in home he shouted to my mother and sisters he talked vulgarly he didn't display the I'd card too he behaved very badly he spoked to someone to come and to damage the vehicle and hit us my mother bp shooted up high because of this person his words are too bad and cursed my family members he asked me too pay the amount or else I won't leave him he is threatening us and called some of the person to hit he hit the door hardly I have paid the amount he didn't give the receipt of my payment i[censored] did n't take proper action means I will file a case on consumer court I have all evidence and video and audio.

                      [protected]
                      Axis Bank customer support has been notified about the posted complaint.
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                        Iamsaurabh
                        Apr 22, 2021
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                        Address: Chinar park

                        My Axis Bank account was inactive from 1 year n there was a negative charges left so i paid those fees and eeopen my account but one dsy my account got closed n my remaining balance was debited from my account in the name of kyc not updated n acc is closed for anniversary account closure. I called customer care service and they keep repeating me that i ll get DD at my personal home address in 7 to 8 working days but still i didn't receive any DD at my home.. Now i am getting irritated from this type of poor service from Axis bank department
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 23, 2021
                        Axis Bank Customer Care's response
                        Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
                        Apr 23, 2021
                        Updated by Iamsaurabh
                        @Axis Bank my registered mobile number - [protected]
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                          Sudipta123456
                          Apr 21, 2021
                          Resolved
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                          Resolved

                          Address: Duttapukur Hatkhola 743248

                          I am Sudipta Mirbahar. I paid Rs. 10, 000 to buy a mobile phone for Biswajit Das employee ID 207933 of Dutta Pukur Axis Bank. But he is not returning the money at all. If he is called, he says he will pay but he is not paying anything. Every day he is giving some excuse. He is not returning my money at all.
                          My Mobile number [protected] ..
                          It is my earnest request to refund my money immediately.
                          Aug 5, 2021
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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                            Bapuraya
                            Apr 21, 2021
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                            Regarding double payment issue of toll tax.

                            On 17.03.2021 at laling and at chandwad toll tax deducted from my account. Actually tax is payable only at
                            Rajendra Patil
                            Jalgaon.
                            MH19CF2901
                            Axis Bank customer support has been notified about the posted complaint.
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                              Sudhirkumargangrade
                              Apr 21, 2021
                              Resolved
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                              Resolved

                              Address: 602, GALAXY HEIGHTS , NEAR RELIANCE PETROL PUMP, OPPOSITE GULF LUBRICANT , MASAT, SILVASSA DNH -396230

                              Dear sir & madam,

                              axis bank cut down consolidated charges very high from my salary saving account during last two years. kindly solve my problem and get back my deducted fund emmidietly, other wise i will be submite the comlaint against axis bank to heigher authority. my initial information regarding this are following

                              name of acc holder : sudhir kumar gangrade :

                              bank acc no. : [protected]
                              bank name : axis bank
                              branch name : jigar complex, naroli road, silvassa, dadra and nagar haweli, 396230
                              city : silvassa
                              state : dadra and nagar haweli & daman & diu
                              mobile no. : [protected]
                              email id : [protected]@gmail.com
                              Aug 5, 2021
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acct... Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
                              Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                                subbireddy299
                                Apr 21, 2021
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                                Address: Roypaetta, Chennai, Royapettah

                                I have been charged 290+18 as consolidated charges every month, again 30+gst for BNA Convenience fee although I didn't deposit anything after their working hours / on holidays. Still, the bank charges as they want, also from my peers I heard that after their recent CEO change, the bank has started charging too much and unnecessarily. Planning to close the account with Axis asap. I have been holding an account for 5 years, now they made to change our mind "to look for something else". Thanks, Axis !!
                                Axis Bank customer support has been notified about the posted complaint.
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                                  Surya Prayaga
                                  Apr 20, 2021
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                                  Website: Please see the screen shot attached

                                  Very urgent please, I am unable to transfer funds, my mother is on death bed, I need to transfer immediately amount. The error I am getting in Chrome and Microsoft edge
                                  +1 photos
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                                    RB Jii
                                    Apr 20, 2021
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                                    I have been charged 100+18 as consolidated charges every month, again 30+gst for BNA Convenience fee although I didn't deposit anything after their working hours / on holidays. Still, the bank charges as they want, also from my peers I heard that after their recent CEO change, the bank has started charging too much and unnecessarily. Planning to close the account with Axis asap. I have been holding an account for 5 years, now they made to change our mind "to look for something else". Thanks, Axis !!
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      Sayani21
                                      Apr 20, 2021
                                      Resolved
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                                      Resolved

                                      Address: Barrackpore

                                      I was maintained the monthly balance of Rs.5000 for an Urban savings account and Axis Bank is deducting rs.800 for every month. Now Axis Bank is India's most untrusted bank. Please take action against Axis. They are fooling innocent people. My Account No is [protected].
                                      Aug 5, 2021
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acct... Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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