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Axis Bank Complaints & Reviews

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Updated: Dec 5, 2025
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Axis Bank reviews & complaints page 113

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S
srujan1234
Apr 19, 2021
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Hi,

I got an amount of 1200 rupees debited from my account stating that is charged for consolidated charges. So help me resolving this issue .
Axis Bank customer support has been notified about the posted complaint.
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    Elango Yati
    Apr 19, 2021
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    Resolved

    Dear sir,
    Greetings for the day .
    This is keep you inform that i m Elangovan Sivakumar have a saving account with you Axis bank and my account got debited with 129.77+15 rs on 18, April, 2021.That Amt which was suppose to get credit back to my account.Because i just maintaing my account with correct balance. Hope the positive response from Axis bank family and your earliest response would be really appreciated.

    Here is my account details :-
    Name -Elangovan Sivakumar
    Son of - Sivakumar Annamalai
    Account no-[protected]
    Ph no:- [protected]
    Aug 5, 2021
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acct... Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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      Pragun Khera
      Apr 18, 2021
      Resolved
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      Address: Bangalore

      Towards the start of April, Rs 885 were deducted from my Axis Bank Salary Account. I did not receive any SMS informing me of this debit, and only found it while reviewing my account Statement.

      The transaction description is useless and doesn't say what this charge is for. Holdings in my Demat Account are well below the 50.000 limit mentioned on the Axis Direct website.

      Please help me revert these charges and make this process more transparent. Customers should not have to deal with mysterious charges and then raise complaints to understand what is going on.
      Aug 9, 2021
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 22, 2021
      Axis Bank Customer Care's response
      Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx . Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
      Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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        Surve Prajakta
        Apr 18, 2021
        Resolved
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        Resolved

        Axis bank charged Consolidated Charges 515 withh gst 92Rs.
        Aug 5, 2021
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acct... Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
        Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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          S
          Sudheer D A
          from Delhi, Delhi
          Apr 18, 2021
          Resolved
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          Resolved

          I closed account at Axis bank Double Road Branch Bengaluru on Jan/2019, but till today as on April/2021 they have not paid my amount. I need my amount along with lawful interest from Jan/2019 till this day. When i complained to RBI in the month of Jan/2021, they issued D D, the D D is returned that outdated D D. Hence this complaint against Axis Bank Double Road Branch, Bengaluru, direct them to pay my amount along with interest.
          Aug 5, 2021
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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            Yojer007
            Apr 18, 2021
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            Address: Mumbai

            Every month my account debited for 3000 to 5000 under name of consolidated charges. What are this charges and what is reason
            Axis Bank customer support has been notified about the posted complaint.
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              panda subhashree
              Apr 17, 2021
              Resolved
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              I have a saving a/c in axis bank Worli, Mumbai, bran.I got a sms from axis bank on 2nd April informing that rs-885 has been debited from my account for axis direct. Neither I have a demat account nor applied for it at axis, so why I have charged? I demand proper justifications and clarification from Axis bank.
              Aug 5, 2021
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Hi, we request you to refer to the following link: https://application.axisbank.co.in/FeesAndChargeMaster/FeesAndCharges.aspx for more information on the referred topic. Regards, Team Axis Bank
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                On 4th Jan 2021I have done a payment of 2000 rs via phone pe upi to a beneficiary. The amount got debited from my account which is in icici bank but beneficiary is saying that he did not get the money. I raised a complaint with Phone Pe company and ICICI bank as well but did not get the issue resolved. Even PhoenPe is saying that they can not disclose their customer's details. Now I got few details from my bank and phone pe app regarding...
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                Rahulprakash
                from Hyderabad, Telangana
                Apr 17, 2021
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                Address: mahad maharashtra

                Dear Sir/Mam, I have lost my debit card so I had blocked my debit card, actually my branch is in bangalore, as per customer care representative recomendation I went to nearest bank (Mahad) I have taken new card, I asked for normal card that which charges zero amount, May be rupay card also, they had provided me value plus debit card, after Customer care replied debit card debit charges is more appxox 750 & Tax, I knew it charge more I dont want that card, I want normal card request to replace the card. Since I had write several mails & chats with customer care but no response. then customer care representative replied to send cancelation requstion letter to bangalore peenya branch, they replied me to cancel debit card without giving conformation on reversal of charges, & which card they will provide, in app there is no card option to select. kind request to reversal the charges & normal debit card ( Previsous Liberty debit card also. My ac no is :[protected]. Regards, Rahul Prakash.K.
                +3 photos
                Axis Bank customer support has been notified about the posted complaint.
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                  Mano4035
                  Apr 17, 2021
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                  Respected sir/madam,

                  Dear Sir/Madam,

                  With respect and humble submission I want to inform you that I had applied for EPS withdraw dated on[protected] but still it is in under process status even though it is already 19 days. Again I had applied for EPS transfer from my previous employer.it is settled and approved by my previous employer but EPS amount is not credited to my new employer. Need your kind consideration as I required it immediately on an urgent basis.
                  I have called more than 200 times to Bandra Mumbai office but no one is picking my calls for more than 5 days.
                  Thanks And Regards,
                  Manoranjan Panigrahy
                  Mobile no-[protected]
                  UAN no[protected]
                  Axis Bank customer support has been notified about the posted complaint.
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                    H
                    Harsh40
                    Apr 16, 2021
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                    Without any permission some amount was deducted from my savings account.
                    Showing: TIPS/SCG/NON MCG/09.04.21.

                    Send a refund and look into the matter
                    Axis Bank customer support has been notified about the posted complaint.
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                      K
                      K. Sam George.18
                      Apr 15, 2021
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                      Resolved

                      I am K. Sam George and I have an account in your esteemed bank at Pipariya, Hoshangabad Dist, MP.

                      My request is to return the amount deducted from my account.

                      I have received two messages from Axis saying the following:

                      1st Message. INR 590 debited from A/c no.xx9577 on[protected]:03:20 IST at BRN-Card Payment. Avl Bal-INR xxxx. Call [protected] if not done by you.

                      I received the above message on 07.04.2021; 10:06:58am.

                      2nd Message. Dear Customer, payment of Rs.590 received for your Axis Bank Credit Card xxxx5284 on 07-APR-21. Available Limit:Rs.xxxxx.

                      I received the above message on 07.04.2021; 12:17:42pm

                      I am a customer of Axis bank. But I have never used Credit Card or Debit Card. I have not even activated at all. Then how come this deduction of Rs.590/- from my A/c. Kindly Return the amount.

                      K. Sam George.
                      [protected]@rediffmail.com
                      Aug 8, 2021
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 17, 2021
                      Axis Bank Customer Care's response
                      Hi, we request you to visit the nearest branch for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank
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                        manikantaas
                        Apr 14, 2021
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                        Charges on MAB

                        Address: Yousufguda, Hyderabad

                        Dear sir,

                        I'm disabled person due to hearing loss and mute, I'm an axis bank salary account holder science 2010. I was getting a huge penalty from axis bank for MAB but i did not know about it, i left my job in July 2018 and i visited the axis bank branch for submitting the account closure form in 2018 august.

                        And one bank employee said to me "no need to close, it helps in your future if you get the same axis...
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                        D
                        Apr 14, 2021
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                        Hi

                        I have account no - [protected], and my cc no end with 5050, on 12 april which is my billing date you deducted Rs-29487 for cc payment, on same date u also deducted 32000 but the money neither credit in my cc acount or in debit account, and i dont know y u lein the extra 32000 when u already get the payment of 29500 which is min ongoing payment till next month.nxt payment date 3 may and billing date is 12 may and u already debit the amount of that dates, thats great, please release the amount.
                        Axis Bank customer support has been notified about the posted complaint.
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                          nikkie003
                          Apr 13, 2021
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                          Resolved

                          Axis Bank opened a demat account without my consent

                          Am writing this mail after reaching out to customer care for nearly 10 times and having not getting my answer. This is really disheartening, When i asked them to escalate it to a higher officer that was not done.

                          Axis Bank — opened a demat account without my consent and account has been debited with 885 rs on 5th APRIL by axis direct. The fact being that i do not have a demat account with Axis, nor have i made any such requestbr...
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                          Arnab2021
                          Apr 13, 2021
                          Resolved
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                          Resolved

                          Hi, I got email from Axis Bank that INR 118 debited from A/c no. XXXXXX on[protected]:38:23 IST at Sign. Verf. Chrgs Mandate Regst/ Stop.

                          I did not authorize to debit any mandate. Please revert this transaction and if this is a fraud activity then stop it immidiately.
                          Aug 5, 2021
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Hi, we request you to refer to the following link for more information on the referred subject: https://application.axisbank.co.in/FeesAndChargeMaster/FeesAndCharges.aspx Regards, Team Axis Bank.
                          Hi, we request you to refer to the following link for more information on the referred subject: https://application.axisbank.co.in/FeesAndChargeMaster/FeesAndCharges.aspx ​Regards, Team Axis Bank.
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                            Purvibhardwaj
                            Apr 13, 2021
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                            Address: Village+post kaseru chandous Aligarh 202132

                            My atm card with check book
                            Axis Bank customer support has been notified about the posted complaint.
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                              Draman
                              Apr 13, 2021
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                              Without my permission some amount getting debited from my account, It is mentioned thrice in the statement like TIPS/SCG/NON MCC/12.04.2021... .While making the payment to various vendors I was charged already with extra fees while swiping the card at various points then why after few days I am being charged extra
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                              Axis Bank customer support has been notified about the posted complaint.
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                                Ravi0078
                                Apr 13, 2021
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                                Resolved

                                On 9th April, I tried to deposit money Rs. 18, 500 in ATM bank but transaction got timed out and my money stuck in ATM. I have been waiting for revert about my complaint. But axis bank is not replying. I have proof of transaction timed out and receipt of left notes.
                                +1 photos
                                Apr 17, 2021
                                Complaint marked as Resolved 
                                Problem resolved after continuous follow up with customer support team.
                                Axis Bank customer support has been notified about the posted complaint.
                                Hi, we request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/atm-cdm-4.as... for more information on the referred topic. Regret the inconvenience caused. Regards, Team Axis Bank
                                Hi, we request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/atm-cdm-4.as... for more information on the referred topic. Regards, Team Axis Bank
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                                  Draman
                                  Apr 13, 2021
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                                  Without my permission some amount getting debited from my account, It is mentioned in the statement like TIPS/SCG/NON... At 12/04/2021
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                                  Axis Bank customer support has been notified about the posted complaint.
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