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Axis Bank Complaints & Reviews

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Updated: Mar 13, 2026
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Axis Bank reviews & complaints page 113

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S
sandhyapriya
May 4, 2022
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Address: No.7/2, First Street, Kalainger Nagar, Tharamani,Chennai-600 001.

Iam kaliammal from Department of revenue iam residing in Chennai (Tharamani)my brother have bought two wheeler loan in axis Bank customer id[protected] he skipped only one month due amount 2493 he is the regular customer to axis Bank just only one month has been skipped today morning 6.00am itself Sathish agency of axis Bank came to my home and shouted to the hell he is behaving very rude to me when my brother is not in home he shouted to my mother and sisters he talked vulgarly he didn't display the I'd card too he behaved very badly he spoked to someone to come and to damage the vehicle and hit us my mother bp shooted up high because of this person his words are too bad and cursed my family members he asked me too pay the amount or else I won't leave him he is threatening us and called some of the person to hit he hit the door hardly I have paid the amount he didn't give the receipt of my payment i[censored] did n't take proper action means I will file a case on consumer court I have all evidence and video and audio.
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From: Sandhyapriya Sandhyapriya
To: [protected]@axisbank.onmicrosoft.com
Cc:
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Date: Wed, 4 May 2022 11:25:38 +0530
Subject: Re: Undeliverable: Agent misbehaved

Iam kaliammal from Department of revenue iam residing in Chennai (Tharamani)my brother have bought two wheeler loan in axis Bank customer id[protected] he skipped only one month due amount 2493 he is the regular customer to axis Bank just only one month has been skipped today morning 6.00am itself Sathish agency of axis Bank came to my home and shouted to the hell he is behaving very rude to me when my brother is not in home he shouted to my mother and sisters he talked vulgarly he didn't display the I'd card too he behaved very badly he spoked to someone to come and to damage the vehicle and hit us my mother bp shooted up high because of this person his words are too bad and cursed my family members he asked me too pay the amount or else I won't leave him he is threatening us and called some of the person to hit he hit the door hardly I have paid the amount he didn't give the receipt of my payment i[censored] did n't take proper action means I will file a case on consumer court I have all evidence and video and audio.

[protected]
Axis Bank customer support has been notified about the posted complaint.
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    Iamsaurabh
    Apr 22, 2021
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    Address: Chinar park

    My Axis Bank account was inactive from 1 year n there was a negative charges left so i paid those fees and eeopen my account but one dsy my account got closed n my remaining balance was debited from my account in the name of kyc not updated n acc is closed for anniversary account closure. I called customer care service and they keep repeating me that i ll get DD at my personal home address in 7 to 8 working days but still i didn't receive any DD at my home.. Now i am getting irritated from this type of poor service from Axis bank department
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Apr 23, 2021
    Axis Bank Customer Care's response
    Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
    Apr 23, 2021
    Updated by Iamsaurabh
    @Axis Bank my registered mobile number - [protected]
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      Sudipta123456
      Apr 21, 2021
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      Address: Duttapukur Hatkhola 743248

      I am Sudipta Mirbahar. I paid Rs. 10, 000 to buy a mobile phone for Biswajit Das employee ID 207933 of Dutta Pukur Axis Bank. But he is not returning the money at all. If he is called, he says he will pay but he is not paying anything. Every day he is giving some excuse. He is not returning my money at all.
      My Mobile number [protected] ..
      It is my earnest request to refund my money immediately.
      Aug 5, 2021
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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        Bapuraya
        Apr 21, 2021
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        Regarding double payment issue of toll tax.

        On 17.03.2021 at laling and at chandwad toll tax deducted from my account. Actually tax is payable only at
        Rajendra Patil
        Jalgaon.
        MH19CF2901
        Axis Bank customer support has been notified about the posted complaint.
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          Sudhirkumargangrade
          Apr 21, 2021
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          Address: 602, GALAXY HEIGHTS , NEAR RELIANCE PETROL PUMP, OPPOSITE GULF LUBRICANT , MASAT, SILVASSA DNH -396230

          Dear sir & madam,

          axis bank cut down consolidated charges very high from my salary saving account during last two years. kindly solve my problem and get back my deducted fund emmidietly, other wise i will be submite the comlaint against axis bank to heigher authority. my initial information regarding this are following

          name of acc holder : sudhir kumar gangrade :

          bank acc no. : [protected]
          bank name : axis bank
          branch name : jigar complex, naroli road, silvassa, dadra and nagar haweli, 396230
          city : silvassa
          state : dadra and nagar haweli & daman & diu
          mobile no. : [protected]
          email id : [protected]@gmail.com
          Aug 5, 2021
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acct... Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
          Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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            S
            subbireddy299
            Apr 21, 2021
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            Address: Roypaetta, Chennai, Royapettah

            I have been charged 290+18 as consolidated charges every month, again 30+gst for BNA Convenience fee although I didn't deposit anything after their working hours / on holidays. Still, the bank charges as they want, also from my peers I heard that after their recent CEO change, the bank has started charging too much and unnecessarily. Planning to close the account with Axis asap. I have been holding an account for 5 years, now they made to change our mind "to look for something else". Thanks, Axis !!
            Axis Bank customer support has been notified about the posted complaint.
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              S
              Surya Prayaga
              Apr 20, 2021
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              Website: Please see the screen shot attached

              Very urgent please, I am unable to transfer funds, my mother is on death bed, I need to transfer immediately amount. The error I am getting in Chrome and Microsoft edge
              Axis Bank customer support has been notified about the posted complaint.
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                RB Jii
                Apr 20, 2021
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                I have been charged 100+18 as consolidated charges every month, again 30+gst for BNA Convenience fee although I didn't deposit anything after their working hours / on holidays. Still, the bank charges as they want, also from my peers I heard that after their recent CEO change, the bank has started charging too much and unnecessarily. Planning to close the account with Axis asap. I have been holding an account for 5 years, now they made to change our mind "to look for something else". Thanks, Axis !!
                Axis Bank customer support has been notified about the posted complaint.
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                  S
                  Sayani21
                  Apr 20, 2021
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                  Address: Barrackpore

                  I was maintained the monthly balance of Rs.5000 for an Urban savings account and Axis Bank is deducting rs.800 for every month. Now Axis Bank is India's most untrusted bank. Please take action against Axis. They are fooling innocent people. My Account No is [protected].
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acct... Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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                    R
                    rajputmailbox
                    from Delhi, Delhi
                    Apr 20, 2021
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                    Resolved

                    Address: Ward No 3, Ground Floor Lohian, Kalagarh Rd, Dhampur, Uttar Pradesh 246761, India

                    Dear Axis bank,

                    I own a NRE account and 2 NRO accounts with AXIS Bank branch of Dhampur, Uttar Pradesh.

                    I had submitted a form to close one of my NRO bank account on 9th April 2021 at the Dhampur Branch and after that I had visited the Dhampur branch 3 times to check the status but every time the person who took the form told me once the approval will come then he will close my NRO account.

                    Kindly take an action against the Branch and do the needful.

                    My details are as following.

                    Name: Pankaj Kumar
                    NRO Account Number to close : [protected]

                    Thanking you in advance,
                    Pankaj Kumar
                    May 6, 2021
                    Complaint marked as Resolved 
                    Resolved after complaint on consumercomplaints.
                    Axis Bank customer support has been notified about the posted complaint.
                    Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
                    rajputmailbox's [Complaint's author] reply, Apr 29, 2021
                    Dear Sir,

                    My registered mobile number is: +1 - 803-528-2861.
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                      A
                      alakesh roy choudhury
                      from Aizawl, Mizoram
                      Apr 19, 2021
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                      Address: shillong keating rd police bazar Zara building

                      1. That I am client of Axis Bank for more than 15 years and using the Axis Credit Card for last 5 years and never failed to clear the dues in time.

                      2. That since my dependence on both Axis debit and credit (which may be seen from the volume of monthly transaction) I always maintained sufficient balance in my saving a/c. Which was the case when I was in Kolkata for self treatment from 2nd week of February to last week of March, 2021 I was fully dependent on my axis a/c for all my requirement. But without any notice my saving a/c was made debit freeze which on visiting the nearest Axis Branch came to know that because of KYC which need to be updated they froze my a/c. It was needless to say that the kind of trouble I was in. What is disturbing was that without any prior information, when there are plenty of avenues open, like email SMS service whatsapp and even through a call which they are doing at their hearts content by calling not less than ten times in a day for promotional purposes. As I mentioned majority of my transaction done through Axis a/c and I had number of regular beneficiaries added for transfer of fund which included my daughter too who is in Ahmedabad for studies. Neither I could use my ATM for withdrawal or make any payment by using Axis app. Also since I have gool amount of online investment like forex trading I had to maintain required by funding as and when needed margin by using this a/c only.

                      That myself and my daughter had gone through horrible period for failing to pay in time and I could not complete my treatment and returned back. Also as mentioned due to want of fund my investment in currency trading turned zero from $1400 which is not a small amount and had I added fund in time I would not have to suffer such huge loss.
                      That I was during this period tried to clear my outstanding balance of around Rs.62, 000/ which I had utilized from my Axis credit card through the mobile app but because debit freeze I could not clear the dues and my every failed attempt's screen shot was shared in axis whats up No. available in axis app. Even I visited the nearest Axis Branch in Rajpur in Kolkata where I tried to clear the dues through axis cheque, could not be done because of debit freeze.
                      That on my return immediately I visited the home Axis Branch and completed the formalities on 31st March, 2021 but till date the KYC was not updated and I was now asked to clear my outstanding dues of Rs. 80, 799/- by 3rd May, 2021, As I mentioned from 2ned week of March, 2021 I could not use the credit card and the dues at that point was only 62, 000/-.
                      That I want the bank to duly compensate my entire losses and not to overcharge my credit card bill .
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 22, 2021
                      Axis Bank Customer Care's response
                      Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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                        johns777
                        Apr 19, 2021
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                        Address: Richards park axis bank Bangalore

                        Dear, Sir / Ma'am .
                        My name is Johnson.J my Bank A/C Number is ([protected]) registered mobile number is [protected], I am a very good customer of axis bank i never expected anything like money deduction whiteout me opting for any service i have been deducted total amount of Rs-1328 in the period of 5 months twice kindly find the attachment of deduction & in one bank A/C there is two axis direct A/C kindly find that attachment to Kindly reverse my amount kindly do the needful , when i went & spoke to my bank branch the manager named Mr.Harish he spoke very rudely with me my Bank branch is Richards park axis bank Bangalore as a grateful customer kindly do the needful & take action please.
                        Thanking you, Regards Johnson j.
                        Aug 16, 2021
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 22, 2021
                        Axis Bank Customer Care's response
                        Hi, we request you to refer to the following link: https://application.axisbank.co.in/FeesAndChargeMaster/FeesAndCharges.aspx for more information on the referred topic. Regards, Team Axis Bank
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                          srujan1234
                          Apr 19, 2021
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                          Hi,

                          I got an amount of 1200 rupees debited from my account stating that is charged for consolidated charges. So help me resolving this issue .
                          Axis Bank customer support has been notified about the posted complaint.
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                            Elango Yati
                            Apr 19, 2021
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                            Resolved

                            Dear sir,
                            Greetings for the day .
                            This is keep you inform that i m Elangovan Sivakumar have a saving account with you Axis bank and my account got debited with 129.77+15 rs on 18, April, 2021.That Amt which was suppose to get credit back to my account.Because i just maintaing my account with correct balance. Hope the positive response from Axis bank family and your earliest response would be really appreciated.

                            Here is my account details :-
                            Name -Elangovan Sivakumar
                            Son of - Sivakumar Annamalai
                            Account no-[protected]
                            Ph no:- [protected]
                            Aug 5, 2021
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acct... Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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                              Pragun Khera
                              Apr 18, 2021
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                              Address: Bangalore

                              Towards the start of April, Rs 885 were deducted from my Axis Bank Salary Account. I did not receive any SMS informing me of this debit, and only found it while reviewing my account Statement.

                              The transaction description is useless and doesn't say what this charge is for. Holdings in my Demat Account are well below the 50.000 limit mentioned on the Axis Direct website.

                              Please help me revert these charges and make this process more transparent. Customers should not have to deal with mysterious charges and then raise complaints to understand what is going on.
                              Aug 9, 2021
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 22, 2021
                              Axis Bank Customer Care's response
                              Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx . Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
                              Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                                Surve Prajakta
                                Apr 18, 2021
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                                Resolved

                                Axis bank charged Consolidated Charges 515 withh gst 92Rs.
                                Aug 5, 2021
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acct... Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
                                Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                                  Sudheer D A
                                  from Delhi, Delhi
                                  Apr 18, 2021
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                                  Resolved

                                  I closed account at Axis bank Double Road Branch Bengaluru on Jan/2019, but till today as on April/2021 they have not paid my amount. I need my amount along with lawful interest from Jan/2019 till this day. When i complained to RBI in the month of Jan/2021, they issued D D, the D D is returned that outdated D D. Hence this complaint against Axis Bank Double Road Branch, Bengaluru, direct them to pay my amount along with interest.
                                  Aug 5, 2021
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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                                    Yojer007
                                    Apr 18, 2021
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                                    Address: Mumbai

                                    Every month my account debited for 3000 to 5000 under name of consolidated charges. What are this charges and what is reason
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      panda subhashree
                                      Apr 17, 2021
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                                      I have a saving a/c in axis bank Worli, Mumbai, bran.I got a sms from axis bank on 2nd April informing that rs-885 has been debited from my account for axis direct. Neither I have a demat account nor applied for it at axis, so why I have charged? I demand proper justifications and clarification from Axis bank.
                                      Aug 5, 2021
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Hi, we request you to refer to the following link: https://application.axisbank.co.in/FeesAndChargeMaster/FeesAndCharges.aspx for more information on the referred topic. Regards, Team Axis Bank
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                                        On 4th Jan 2021I have done a payment of 2000 rs via phone pe upi to a beneficiary. The amount got debited from my account which is in icici bank but beneficiary is saying that he did not get the money. I raised a complaint with Phone Pe company and ICICI bank as well but did not get the issue resolved. Even PhoenPe is saying that they can not disclose their customer's details. Now I got few details from my bank and phone pe app regarding...
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