| Address: mahad maharashtra |
Dear Sir/Mam, I have lost my debit card so I had blocked my debit card, actually my branch is in bangalore, as per customer care representative recomendation I went to nearest bank (Mahad) I have taken new card, I asked for normal card that which charges zero amount, May be rupay card also, they had provided me value plus debit card, after Customer care replied debit card debit charges is more appxox 750 & Tax, I knew it charge more I dont want that card, I want normal card request to replace the card. Since I had write several mails & chats with customer care but no response. then customer care representative replied to send cancelation requstion letter to bangalore peenya branch, they replied me to cancel debit card without giving conformation on reversal of charges, & which card they will provide, in app there is no card option to select. kind request to reversal the charges & normal debit card ( Previsous Liberty debit card also. My ac no is :[protected]. Regards, Rahul Prakash.K.
Axis Bank customer support has been notified about the posted complaint.