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Axis Bank Complaints & Reviews

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Updated: Dec 8, 2025

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Today 03rd April, 2021, rs 673 debited from my axis account with any information. I dont have any demat account in axis bank. This is second time bank debit amount from my account. This is totally insane. They are looting my money.

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Axis Bank customer support has been notified about the posted complaint.

Apr 09, 2021

Updated by itsaamit Still waiting for reply

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Axis Bank Customer Care

from Pune, Maharashtra

Apr 4, 2021

Verified Support

Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.

itsaamit's [Complaint's author] reply, Apr 4, 2021

My first amount was debited Rs 221/- on 2nd feb 2021, and second debit on 3rd April, 2021. I never applied for demat account in axis bank. But in my axis application there are two accounts. One is close and other is active, but i never ever applied for demat account in axis bank. Never

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Today, amount of 885 has been debited by AxisDirect. The numbers that they provide loot our money . 5 min of waiting on the call charged me 50 rs. I want an explanation of why was this charged . I want a refund of that amount.

Axis Bank customer support has been notified about the posted complaint.

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I am Looking to do proclosure of LOAN on my credit card bad everytime I call CUSTOMER care I get a shock as every agent gives a new story.. I raised a complaint with CUSTOMER care department and next day I started seeing fraudulent transcactions in my card. I had no choice but to block the card. I raised a complaint on Feb 15 and was informed that I will get a call back within 7 days and I get a call back after 45 days from senior CUSTOMER service agent named chary who is so ### demanding while talking and he is blaming me for not calling back after 7 days.. Bloody ### you guys said axis bank will call me back.i asked for his manager and he said there is no manager I asked for grievances tram phone and email and he said he can't provide that information. The worst part he said that he cannot even open axis bank website on his desk. It's all fake and fraud what axis bank is doing.

Aug 14, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Apr 11, 2021

Axis Bank Customer Care's response Hi, we regret the inconvenience caused and open to help you! Kindly share your mobile number registered with us, so we may assist you at the earliest. Regards, Team Axis Bank.

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Flipkart refunded an amount for an item i purchased a while back, the amount is returned to my AXIS VISA debit which is the source i used to do the transaction, i called flipkart regarding this and they give me an reference number to follow up with the bank.

Its been days i been in contact with the axis customer support they always saying there systems are down and their email and chat support never replied to my quires. Very poor quality of customer service by the bank.

Transaction reference number: PZT[protected]KKICI03

please try to solve this issue ASAP

Apr 3, 2021

Complaint marked as Resolved

i kept calling my bank with reference no. From flipkart

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Apr 11, 2021

Axis Bank Customer Care's response Hi, we request you to refer to the following link and raise a dispute for the referred transaction: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx Regards, Team Axis Bank.

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My axis bank account is salary account and demat account has opened as told to me that there wouldn't be any charge deduct so why 885/- deducted from my account even i don't use that account.
Please refund my money
My contact number [protected]

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Axis Bank Customer Care

from Pune, Maharashtra

Apr 6, 2021

Verified Support

Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank

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The amount of 904.4 was deducted from my account, I have not applied for any Axis Direct services, when I called up the customer care no. for the first time, they told me this not the department for this and asked me to call some other number, which I was unable to connect since it kept saying that the number is busy. I again called the customer care, only to hear this time the servers are down hence they cannot report my complaint, note that all these calls are also charged.

Request you to kindly revert this transaction ASAP.

Aug 14, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Apr 04, 2021

Axis Bank Customer Care's response Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.

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I have a saving a/c in axis bank, Today (3rd april 2021) i got a sms from axis bank informing that rs-885 has been debited from my axis bank account for Axis direct. But i didn't buy / sell any stocks from this a/c, so why this charged? I demand proper justification with all brake up of charge from axis bank. I want to stop this and I want my money back to my account.

Phone - [protected]

+1 photos

Aug 7, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Apr 04, 2021

Axis Bank Customer Care's response Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.

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I haven’t brought any shares or anything but they charged 885rs from my salary account even I said I don’t want any demat or any other tail account while creating account. Now when I started calling the number which is available on same message saying “if not done by you” then they are running advertisements in it and no one is answering the call[protected] . I have tried other numbers also there also running advertisements and no one is answering the call. Finally I came here to complaints and to complaints on socials sites.

Axis Bank customer support has been notified about the posted complaint.

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V

Vinitha14

Apr 3, 2021

I was charged 885 Today Morning, not sure why

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I am having Saving account in axis bank at infosys Mysore branch. I have been using this account for the past 3 years. Last year, I was forcefully provided with credit card from the bank and I haven't started using that till now. Without bringing to my notice, they deducted Rs. 885 from my account. I want to raise a complaint against this bank.

Axis Bank customer support has been notified about the posted complaint.

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Axis Bank Customer Care

from Pune, Maharashtra

Apr 4, 2021

Verified Support

Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.

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IMPS transfer failed but amount deducted.Already 15 days but amount not credited.
Phn no registration- [protected]

Apr 7, 2021

Complaint marked as Resolved

Got the credit in my account registered with no 8594903505

Axis Bank customer support has been notified about the posted complaint.

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Dear Sir,

I have a salary Account in axis bank, gulbarga branch, it was informed while opening account that debit, credit & demat account were free of cost & no charges will be levied on them as it is a salary account. Today (3rd april 2021) i got a sms from axis bank informing that Rs. 885/- has been debited from my account for consolidated dp charges. Why this dp charged? Please clarify and resolve the issue

Axis Bank customer support has been notified about the posted complaint.

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Axis Bank Customer Care

from Pune, Maharashtra

Apr 6, 2021

Verified Support

Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank

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My salery account is in axis bank. Yesterday I saw that Rs 885/- was deducted from account in the name of Axis Direct, without my consent. But I never use Axis Direct service. Then why this amount deducted from my account? I want refund this Rs 885/- amount immediately.

Regards
Ashok Shendage
Mobile [protected]

Axis Bank customer support has been notified about the posted complaint.

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Axis Bank Customer Care

from Pune, Maharashtra

Apr 4, 2021

Verified Support

Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.

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Axis direct charges of rupees 885 is debited from my account...however I do not hold any demat account neither have i made any sort of transaction.
I demand a proper explanation also refund at the same time .
And this is not the first time money is debited it has happened several times
and many complaints have been registered from my side .

+1 photos

Aug 14, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Apr 04, 2021

Axis Bank Customer Care's response Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank

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It was my salary account initially so I guess demat account was activated but I have never made any transaction from my axis bank demat account still money 885 has been deducted.
I want my refund

Axis Bank customer support has been notified about the posted complaint.

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Axis Bank Customer Care

from Pune, Maharashtra

Apr 4, 2021

Verified Support

Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.

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Today at 10.13pm ₹855 was debited from my account without my notice.
@Axis bank please let me know why this amount was debited without my notice

Axis Bank customer support has been notified about the posted complaint.

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Axis Bank Customer Care

from Pune, Maharashtra

Apr 6, 2021

Verified Support

Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank

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This is my salary account.
Amount 885 got deducted without any reasons. This happened all the time. I haven't opened any demat account neither i have purchase or sold any stocks. I would request to refund my money asap. You guys do such things without any customers consent. I will esclate this issue because this happend earlier also. Please look into this issue and resolve asap.

Aug 13, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Apr 03, 2021

Updated by Kumarp3s Amount 885 got deducted. I have never opened any demat account niether purchase or sell any stock so why this charges is applied to my account. This happened earlier also. Axis bank often do these kinda deductions without customers consent. I would request to resolve this issue asap. And take the steps so that no one can suffer like this.

Verified Support

Apr 04, 2021

Axis Bank Customer Care's response Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.

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I have a salary a/c in axis bank DLF Gurgaon branch, as informed by bank while opening the account debit, credit & demat account were free of cost & no charges should be levied on them as it is a salary account. Today (2nd April 2021) i got a sms from axis bank informing that rs-885 has been debited from my account for AxisDirect.

Axis Bank customer support has been notified about the posted complaint.

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Axis Bank Customer Care

from Pune, Maharashtra

Apr 4, 2021

Verified Support

Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank

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Why my 885rs deducted from my axis account on basis of axis direct. I am not using axis bank's demat account, i am using zerodha. Not your platform, axis bank is just used to transfer money to the zerodha.

Axis Bank customer support has been notified about the posted complaint.

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Axis Bank Customer Care

from Pune, Maharashtra

Apr 4, 2021

Verified Support

Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank

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Axis Bank is charged me Rs. 885 for Axis Direct. Even though I don't use any demat account from Axis. I just a proper justification for this. Last time also they did the same thing and I had complaint for the thing. But this time I won't let go. Kindly revert.
Trans ID: K824768

Regards,
Nikhil S

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Axis Bank customer support has been notified about the posted complaint.

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Axis Bank Customer Care

from Pune, Maharashtra

Apr 4, 2021

Verified Support

Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank

Axis Bank Customer Care

from Pune, Maharashtra

Apr 4, 2021

Verified Support

Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.

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Hi,

Axis Bank debited 885 rupees from my account on 02 April 2021. i want to know why its debited and refund full amount

Axis Bank customer support has been notified about the posted complaint.

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Axis Bank Customer Care

from Pune, Maharashtra

Apr 4, 2021

Verified Support

Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.

R

[email protected]

from Pune, Maharashtra

Apr 6, 2021

hello,

i have wrote to [protected]@axisdirect.in but getting no response. please look into it.

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