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Axis Bank Complaints & Reviews

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Updated: Dec 8, 2025
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Axis Bank reviews & complaints page 117

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R
RAJARSHI PANDA
Apr 2, 2021
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Address: BANKURA,WEST BENGAL

Dear Customer, INR 118 debited from A/c no. XXXXX on[protected]:45:16 IST at Sign. Verf. Chrgs Mandate Regst/ Stop. Avl Bal- INR 8****.**. Call [protected] if not done by you.
If you haven’t done this transaction please click hereOR Call us at[protected],[protected] and Press 0 to report.

- Transfer funds and pay online in a simple step using UPI. All this with exciting offers. Download Axis Pay today. Click here

- Have queries? Want to do fund transfers or bill payments? Now do all this with a simple chat. Use Axis Aha! today on Axis Mobile or axisbank.com.

- Get all your banking needs resolved through one app. Download Axis Mobile today from the App Store/Play Store or give a missed call on [protected] to get the Axis Mobile download link.

- NRI Customers/Travel currency card customers may call on 24x7 Toll Free numbers click here to know the number basis your country

- Please do not reply to this mail as this is an automated mail service.
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Axis Bank customer support has been notified about the posted complaint.
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    Sagarsari
    Apr 2, 2021
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    The bank is fooling around the customer.

    The bank has also deducted the money from my saving account linked with my credit card stating that the bill is not paid even though the bill was paid well in advance before the due date.

    A deduction of rs 100 (Brn-pymt-card-[protected]) is done from my account without prior information and there is no intimation of this deduction as well.

    I've paid all bills and charges before or on time always. Still such deductions are being done.

    Please return my money
    Aug 6, 2021
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Apr 11, 2021
    Axis Bank Customer Care's response
    Hi, we regret the inconvenience caused and open to help you! Kindly share your mobile number registered with us, so we may assist you at the earliest. Regards, Team Axis Bank.
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      Mukesh_28
      Apr 2, 2021
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      I Mukesh have been charged of Rupees 2476/-as BRN-PYMT-CARD on the 2nd of april and also after the deduction i have not received any mail/sms about the transaction the card payment was made on 1st itself and also there was an preauth transaction made via credit card there was a refund to be done on the date but still i have not received any can u look in to this (Face issues from both Debit and credit cards)
      Axis Bank customer support has been notified about the posted complaint.
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        Atraf
        Apr 2, 2021
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        I have paid JEE main fee on official Website on 28th March the website showed me transfer failed but money is deducted. Waiting from 5 days no refunds no response . Application window is closing on 5th April my career will be ruined if I did not fill the form
        Axis Bank customer support has been notified about the posted complaint.
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          S
          Shivu.s
          Apr 2, 2021
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          Dear sir or madam,
          I got message from axis bank for debited balance from my account it mentioned below plss check.
          Dear Customer, INR 879.07 debited from A/c no. XX1140 on[protected]:35:12 IST at BRN-Card Payment.
          +1 photos
          Axis Bank customer support has been notified about the posted complaint.
          Hi, we request you to refer to the following link and raise a dispute for the referred transaction: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.as... ​You may also contact our phone banking team at[protected]/[protected] and our executive will assist you further in the referred matter. Regards, Team Axis Bank.
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            kiran lynus
            Apr 2, 2021
            Resolved
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            Resolved

            Account closed and amount debited without prior intimation

            I had opened a AXIS ASAP account an year back. Today morning i woke up to a message from axis that my account balance is o. I lost close to 6000 rs and when i called up the customer care they told me that we have closed your account as kyc is not submitted. Are they kidding me? i have the evidence that they have not send a single message or email to inform me that my kyc is not updated. How can they treat the customers like garbage? how can...
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            Abdul_887745
            Apr 2, 2021
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            Address: Aslam building fst Floor Room no 8 Suqlaji Street Nimkar Marg

            My Account Block please help me my Account Unblock
            No Cash Deposit Axis Bank ATM machine Please All Fastly my Account
            +1 photos
            Axis Bank customer support has been notified about the posted complaint.
            Hi Abdul, we request you to visit the nearest branch for further assistance in the referred matter. Regards, Team Axis Bank
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              Address: A.S Rao Nagar

              Hi admin/controller axis bank.

              I am writing this message to bring to your account that my a/c no. [protected] is debit frozen. I am currently in need of amount and i cannot reach bank to discuss this thing in personal. Humbly requesting to please activate my account sir. Please sir i am very needed of the transactions .

              I will be highly thankful.
              Axis Bank customer support has been notified about the posted complaint.
              Hi Pavan, we request you to share your registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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                H
                Hodgman
                from Powai, Maharashtra
                Apr 1, 2021
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                Axis bank portal wont let me access fund transfer menu on internet banking. It says "Access to the Menu is not available. Please contact Bank Administrator". There is no other explanation as to why it is blocked and what i need to do to unblock it. Tried calling customer care. They said they have no idea what's going on. Tried chatting at the support website - no one responded.

                Good job blocking my hard earned money Axis Bank. I demand a quick resolution to this.
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Apr 02, 2021
                Axis Bank Customer Care's response
                Hi, we request you to share the registered mobile number along with the error screenshot faced for us to check and assist you further in the referred matter. Alternatively, you may also visit the nearest branch. Regret the inconvenience caused. Regards, Team Axis Bank
                Apr 04, 2021
                Updated by Hodgman
                Mobile number [protected]

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                  S
                  Saravanan2021
                  Apr 1, 2021
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                  Address: Bangalore

                  Dear Sir / Madam,

                  Please Find Your Below Mail, As Referred I & My Car Did Not Travel Anywhere Like Your Mail, It Is Complete Fake Transaction, Kindly Do Necessary Action And Support.

                  Thanks And Regards,

                  R Saravanan [protected]

                  [protected] Forwarded message[protected]
                  From:
                  Date: Thu, Apr 1, 2021 at 5:08 PM
                  Subject: Transaction alert for your TAG
                  To:

                  Dear Customer,

                  Dear Customer, Your FasTag Account has been debited Rs. 20 for transaction for Vehicle KA01P7711 at Toll Chokkenahalli toll plaza on[protected]T20:31:37. Balance amount in the Account is Rs. 222.5. Call toll free number [protected] for any dispute.

                  This is an automated e-mail alert to help you keep track of your TAG transactions. Hence, please do not reply to this e-mail..
                  Axis Bank customer support has been notified about the posted complaint.
                  Apr 01, 2021
                  Updated by Saravanan2021
                  Dear Sir / Madam,

                  Please Find Your Below Mail From Axis Fastag, As Referred I & My Car Did Not Travel Anywhere Mail, It Is Complete Fake Transaction, Kindly Do Necessary Action And Support.

                  Thanks And Regards,

                  R Saravanan [protected]

                  [protected] Forwarded message[protected]
                  From:
                  Date: Thu, Apr 1, 2021 at 5:08 PM
                  Subject: Transaction alert for your TAG
                  To:

                  Dear Customer,

                  Dear Customer, Your FasTag Account has been debited Rs. 20 for transaction for Vehicle KA01P7711 at Toll Chokkenahalli toll plaza on[protected]T20:31:37. Balance amount in the Account is Rs. 222.5. Call toll free number [protected] for any dispute.

                  This is an automated e-mail alert to help you keep track of your TAG transactions. Hence, please do not reply to this e-mail..
                  Verified Support
                  Apr 02, 2021
                  Axis Bank Customer Care's response
                  Hi Saravanan, we request you to share the interaction ID for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank
                  Apr 03, 2021
                  Updated by Saravanan2021
                  Please Contact Me i can't understand interaction ID
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                    PratikLilhare
                    from Indore, Madhya Pradesh
                    Mar 31, 2021
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                    I have a salary a/c in axis bank balaghat branch, as informed by bank while opening the account debit, credit account were free of cost & no charges will be levied on them as it is a salary account. Today (31st march 2021) i got a e-mail from axis bank informing that my salary has been credited, but rs-885 has been debited from my account. But i didn't buy / sell any stocks from this a/c, so why this amount charged? I demand proper justification with all brake up of charges from axis bank. I want to stop this.
                    Axis Bank customer support has been notified about the posted complaint.
                    Hi Pratik, we request you to refer to the following link: https://application.axisbank.co.in/FeesAndChargeMaster/FeesAndCharges.aspx for more information on the charges levied. Regret the inconvenience caused. Regards, Team Axis Bank
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                      Kumar K S
                      Mar 31, 2021
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                      Hi

                      I have availed home loan from AXIS bank. unfortunately one of the EMI's bounced back due lack of funds. From this day onwards I an getting reminder calls from AXIS back every month. I get around 10-12 calls everyday.

                      Call details: [protected]/[protected]...etc
                      +1 photos
                      Axis Bank customer support has been notified about the posted complaint.
                      Hi Kumar, we request you to share the registered mobile number for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank
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                        A
                        ashishsingh786
                        from Lucknow, Uttar Pradesh
                        Mar 31, 2021
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                        Today I get message from my Axis Bank account that your account has been closed because "ASAP Anniversary Closure - KYC not compl."

                        They are cheaters. Whenever I was unable to maintain minimum amount in my account I have paid all type of fines and other amounts to axis bank.

                        In spite of all they closed my account it's really irritating. Don't open your bank account in Axis Bank ever.
                        Axis Bank customer support has been notified about the posted complaint.
                        Hi, we will help you sort this out. Please share your registered contact details and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                        Hi, we will help you sort this out. Please share your registered contact details and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                        Hi Ashish, we request you to visit the nearest branch for further assistance in the referred matter. Regards, Team Axis Bank
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                          I
                          Ishwarya Jayaraman
                          Mar 31, 2021
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                          Resolved

                          Continues two days I got debited for 118 rupees for sign verification.

                          Every I tried to contact customer care, they are not provide proper answer.
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 02, 2021
                          Axis Bank Customer Care's response
                          Hi Ishwarya, we request you to share your registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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                            S
                            Shailendra.sharma@aecom
                            Mar 30, 2021
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                            I am entering right ID and password, yet I am not able to log in. Please help
                            Axis Bank customer support has been notified about the posted complaint.
                            Hi, we will help you sort this out. Please DM us your registered contact details and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                              N
                              Nitika tiwari
                              Mar 30, 2021
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                              Resolved

                              Registration terminated

                              Why I am getting an SMS that my registration has been terminated visit to teh nearest branch and they said talk to teh customer support. where should I go now. Actually I have submitted a fraud complaint and my car's has been blocked itself while the fraud transaction has been happened now I have recieved the new card and when I am trying to register to the application it says that it is terminated what to do now....
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                              Jain, Neeraj
                              Mar 30, 2021
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                              Was holding a Credit Card of Axis Bank, and had all the Statements paid in full.
                              Suddenly they have charged Annual fees, which I had strongly objected, and had given the option the cancel the card if they cannot waive off the Annual Fees.
                              Now they are sending me statements wherein there is no due against my spends only the Annual Fees is charged.
                              Every hour the Debt Recovery Team keeps calling and harassing me for none of my dues.
                              Please get the matter closed once and for all.
                              Axis Bank customer support has been notified about the posted complaint.
                              Hi Neeraj, we request you to share the registered mobile number for us to check and assist you further in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank
                              Jain, Neeraj's [Complaint's author] reply, Apr 1, 2021
                              Mobile No: 9831030121
                              As per the mail from Axis Bank representative, the Payment is also done, yet the card has not been closed.
                              Axis Bank is spoiling my CIBIL as well.

                              Credit card - Comment #3824742 - Image #0
                              Jain, Neeraj's [Complaint's author] reply, Oct 24, 2021
                              Requested to Close Axis Bank Credit Card, but the Bank is purposely not closing the account, moreover they have charged Renewal Fees, and are charging Interest and Late Fees on Renewal Fees every month.
                              They have debited Minimum Due of Statement from Axis Bank Savings Account as well, without intimation.
                              Moreover they have dented my CIBIL as well, for not even a single rupee of spending on the Credit card.
                              Need immediate revalidation of CIBIL and compensation for this harassment.
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                                J
                                jimeetshah141188
                                from Mumbai, Maharashtra
                                Mar 28, 2021
                                Sep 27, 2023
                                This thread was updated on Sep 27, 2023
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                                Resolved

                                Address: Mumbai

                                Hi
                                I had been charged 70rs. Cash on bandra worli seal link toll as well as 70rs. Got debited from axis bank fast tag. I had complained about same in axis bank toll customare care they told to write mail on etc.[protected]@axisbank.com

                                I had raised the complaint on the above mail on 30thjan 2021 with screenshot of receipts as proofs. My wrong debit has been accepted by the axis bank fasttag customare care and was promised refund within 22 days.

                                Its been 2 months still the wrong debit hasnt been refunded in my account. I have already sent 15-20 mails regarding the issue and when will i get the refund. In the mail i get the same response we will let you know or there is some technical issue wait for interim period. Now for last 10 days they have stopped responding to the mails. I called axis bank toll customare care they responded by saying we cant do anything you will get you solution on mails only.

                                Please take strict action against axis bank fast tag issue.
                                When amount needs to be debited it gets debited within seconds but when wrong amount debit needs refund axis bank fastag customare care have stop responding and giving unethical reasons.
                                Worst banking services. Will switch to other banking service.

                                Below i have attached screenshots of cash receipt as well as fast tag debit message and refund approved by axis bank and complaint id number.

                                Interaction id[protected]
                                Interaction id[protected]

                                Interaction mail - etc.[protected]@axisbank.com
                                +3 photos
                                Sep 25, 2023
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
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                                  prem chand jharwal
                                  Mar 26, 2021
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                                  I am the proprietor (Prem filling station) of a oil company (INDIAN OIL CORPORATION LIMITED) . I am facing a problem these days regarding Fast tag.I have a tanker in Indian oil corporation limited and the fast tag which is use to pay toll tax on highway is the AXIS BANK fast tag and the Indian oil corporation limited (Chittorgarh terminal) pays money to Axis Bank for the Fast tag. From several days i am facing this issue regarding paying the toll tax at toll plazas . The Axis Bank fast tag which i am using is showing not active and black listed in the system. After that i called the customer care they said mail us the document of the tanker i mailed them on[protected] front photo, back photo and the rc front back photo so i mailed them my documents and they said it will take 2-4 days to get activated my fast tag and they mailed me back on[protected] and said that my fast tag has been activated . But when my tanker reached the Toll plaza next day it showed that my vehicle is still not activated and still in the black list then again i mailed the Axis Bank company customer care and now they are saying different things that my email id is not registered with the said fast tag. I told them it's a Indian oil corporation limited fast tag why would my email id will be registered.
                                  No action has been taken till now.
                                  I am still facing the issues.

                                  My mail id ([protected]@gmail.com)
                                  Axis Bank mail id (etc.[protected]@axisbank.com)
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    padalas
                                    Mar 26, 2021
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                                    Cibil not cleared

                                    Hi Team,

                                    As mentioned in NOC like cibil will close as NORMAL. But now I am facing like settled amount can you please help me why it's not closed properly. Can you update as normal on cibil AS SOON AS POSSIBLE.

                                    Please find attached NOC & CIBIL REPORT.

                                    Regards,
                                    Sasidhar padala
                                    [protected]
                                    padala.[protected]@gmail.com...
                                    +2 photos
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