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Axis Bank Complaints & Reviews

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Updated: Mar 13, 2026
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Axis Bank reviews & complaints page 117

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A
ashoka575
Apr 3, 2021
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My salery account is in axis bank. Yesterday I saw that Rs 885/- was deducted from account in the name of Axis Direct, without my consent. But I never use Axis Direct service. Then why this amount deducted from my account? I want refund this Rs 885/- amount immediately.

Regards
Ashok Shendage
Mobile [protected]
Axis Bank customer support has been notified about the posted complaint.
Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.
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    Ananna Chatterjee
    Apr 3, 2021
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    Axis direct charges of rupees 885 is debited from my account...however I do not hold any demat account neither have i made any sort of transaction.
    I demand a proper explanation also refund at the same time .
    And this is not the first time money is debited it has happened several times
    and many complaints have been registered from my side .
    Aug 14, 2021
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Apr 04, 2021
    Axis Bank Customer Care's response
    Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank
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      Vibhor Dikshit
      Apr 3, 2021
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      It was my salary account initially so I guess demat account was activated but I have never made any transaction from my axis bank demat account still money 885 has been deducted.
      I want my refund
      Axis Bank customer support has been notified about the posted complaint.
      Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.
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        nidhi hiremath
        Apr 3, 2021
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        Today at 10.13pm ₹855 was debited from my account without my notice.
        @Axis bank please let me know why this amount was debited without my notice
        Axis Bank customer support has been notified about the posted complaint.
        Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank
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          K
          Kumarp3s
          Apr 3, 2021
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          Resolved

          This is my salary account.
          Amount 885 got deducted without any reasons. This happened all the time. I haven't opened any demat account neither i have purchase or sold any stocks. I would request to refund my money asap. You guys do such things without any customers consent. I will esclate this issue because this happend earlier also. Please look into this issue and resolve asap.
          Aug 13, 2021
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Apr 03, 2021
          Updated by Kumarp3s
          Amount 885 got deducted. I have never opened any demat account niether purchase or sell any stock so why this charges is applied to my account. This happened earlier also. Axis bank often do these kinda deductions without customers consent. I would request to resolve this issue asap. And take the steps so that no one can suffer like this.
          Verified Support
          Apr 04, 2021
          Axis Bank Customer Care's response
          Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.
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            S
            SapnAhu
            Apr 2, 2021
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            I have a salary a/c in axis bank DLF Gurgaon branch, as informed by bank while opening the account debit, credit & demat account were free of cost & no charges should be levied on them as it is a salary account. Today (2nd April 2021) i got a sms from axis bank informing that rs-885 has been debited from my account for AxisDirect.
            Axis Bank customer support has been notified about the posted complaint.
            Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank
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              Dinesh Tavethiya
              Apr 2, 2021
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              Why my 885rs deducted from my axis account on basis of axis direct. I am not using axis bank's demat account, i am using zerodha. Not your platform, axis bank is just used to transfer money to the zerodha.
              Axis Bank customer support has been notified about the posted complaint.
              Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank
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                NikhilShriman
                Apr 2, 2021
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                Axis Bank is charged me Rs. 885 for Axis Direct. Even though I don't use any demat account from Axis. I just a proper justification for this. Last time also they did the same thing and I had complaint for the thing. But this time I won't let go. Kindly revert.
                Trans ID: K824768

                Regards,
                Nikhil S
                Axis Bank customer support has been notified about the posted complaint.
                Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank
                Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.
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                  R
                  from Pune, Maharashtra
                  Apr 2, 2021
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                  Hi,

                  Axis Bank debited 885 rupees from my account on 02 April 2021. i want to know why its debited and refund full amount
                  Axis Bank customer support has been notified about the posted complaint.
                  Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.
                  hello,

                  i have wrote to [protected]@axisdirect.in but getting no response. please look into it.
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                    R
                    RAJARSHI PANDA
                    Apr 2, 2021
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                    Address: BANKURA,WEST BENGAL

                    Dear Customer, INR 118 debited from A/c no. XXXXX on[protected]:45:16 IST at Sign. Verf. Chrgs Mandate Regst/ Stop. Avl Bal- INR 8****.**. Call [protected] if not done by you.
                    If you haven’t done this transaction please click hereOR Call us at[protected],[protected] and Press 0 to report.

                    - Transfer funds and pay online in a simple step using UPI. All this with exciting offers. Download Axis Pay today. Click here

                    - Have queries? Want to do fund transfers or bill payments? Now do all this with a simple chat. Use Axis Aha! today on Axis Mobile or axisbank.com.

                    - Get all your banking needs resolved through one app. Download Axis Mobile today from the App Store/Play Store or give a missed call on [protected] to get the Axis Mobile download link.

                    - NRI Customers/Travel currency card customers may call on 24x7 Toll Free numbers click here to know the number basis your country

                    - Please do not reply to this mail as this is an automated mail service.
                    Axis Bank customer support has been notified about the posted complaint.
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                      S
                      Sagarsari
                      Apr 2, 2021
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                      The bank is fooling around the customer.

                      The bank has also deducted the money from my saving account linked with my credit card stating that the bill is not paid even though the bill was paid well in advance before the due date.

                      A deduction of rs 100 (Brn-pymt-card-[protected]) is done from my account without prior information and there is no intimation of this deduction as well.

                      I've paid all bills and charges before or on time always. Still such deductions are being done.

                      Please return my money
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 11, 2021
                      Axis Bank Customer Care's response
                      Hi, we regret the inconvenience caused and open to help you! Kindly share your mobile number registered with us, so we may assist you at the earliest. Regards, Team Axis Bank.
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                        Mukesh_28
                        Apr 2, 2021
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                        I Mukesh have been charged of Rupees 2476/-as BRN-PYMT-CARD on the 2nd of april and also after the deduction i have not received any mail/sms about the transaction the card payment was made on 1st itself and also there was an preauth transaction made via credit card there was a refund to be done on the date but still i have not received any can u look in to this (Face issues from both Debit and credit cards)
                        Axis Bank customer support has been notified about the posted complaint.
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                          Atraf
                          Apr 2, 2021
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                          I have paid JEE main fee on official Website on 28th March the website showed me transfer failed but money is deducted. Waiting from 5 days no refunds no response . Application window is closing on 5th April my career will be ruined if I did not fill the form
                          Axis Bank customer support has been notified about the posted complaint.
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                            S
                            Shivu.s
                            Apr 2, 2021
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                            Dear sir or madam,
                            I got message from axis bank for debited balance from my account it mentioned below plss check.
                            Dear Customer, INR 879.07 debited from A/c no. XX1140 on[protected]:35:12 IST at BRN-Card Payment.
                            Axis Bank customer support has been notified about the posted complaint.
                            Hi, we request you to refer to the following link and raise a dispute for the referred transaction: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.as... ​You may also contact our phone banking team at[protected]/[protected] and our executive will assist you further in the referred matter. Regards, Team Axis Bank.
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                              kiran lynus
                              Apr 2, 2021
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                              Resolved

                              Account closed and amount debited without prior intimation

                              I had opened a AXIS ASAP account an year back. Today morning i woke up to a message from axis that my account balance is o. I lost close to 6000 rs and when i called up the customer care they told me that we have closed your account as kyc is not submitted. Are they kidding me? i have the evidence that they have not send a single message or email to inform me that my kyc is not updated. How can they treat the customers like garbage? how can...
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                              Abdul_887745
                              Apr 2, 2021
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                              Address: Aslam building fst Floor Room no 8 Suqlaji Street Nimkar Marg

                              My Account Block please help me my Account Unblock
                              No Cash Deposit Axis Bank ATM machine Please All Fastly my Account
                              Axis Bank customer support has been notified about the posted complaint.
                              Hi Abdul, we request you to visit the nearest branch for further assistance in the referred matter. Regards, Team Axis Bank
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                                P
                                Report
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                                Address: A.S Rao Nagar

                                Hi admin/controller axis bank.

                                I am writing this message to bring to your account that my a/c no. [protected] is debit frozen. I am currently in need of amount and i cannot reach bank to discuss this thing in personal. Humbly requesting to please activate my account sir. Please sir i am very needed of the transactions .

                                I will be highly thankful.
                                Axis Bank customer support has been notified about the posted complaint.
                                Hi Pavan, we request you to share your registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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                                  H
                                  Hodgman
                                  from Powai, Maharashtra
                                  Apr 1, 2021
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                                  Axis bank portal wont let me access fund transfer menu on internet banking. It says "Access to the Menu is not available. Please contact Bank Administrator". There is no other explanation as to why it is blocked and what i need to do to unblock it. Tried calling customer care. They said they have no idea what's going on. Tried chatting at the support website - no one responded.

                                  Good job blocking my hard earned money Axis Bank. I demand a quick resolution to this.
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 02, 2021
                                  Axis Bank Customer Care's response
                                  Hi, we request you to share the registered mobile number along with the error screenshot faced for us to check and assist you further in the referred matter. Alternatively, you may also visit the nearest branch. Regret the inconvenience caused. Regards, Team Axis Bank
                                  Apr 04, 2021
                                  Updated by Hodgman
                                  Mobile number [protected]

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                                    Saravanan2021
                                    Apr 1, 2021
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                                    Address: Bangalore

                                    Dear Sir / Madam,

                                    Please Find Your Below Mail, As Referred I & My Car Did Not Travel Anywhere Like Your Mail, It Is Complete Fake Transaction, Kindly Do Necessary Action And Support.

                                    Thanks And Regards,

                                    R Saravanan [protected]

                                    [protected] Forwarded message[protected]
                                    From:
                                    Date: Thu, Apr 1, 2021 at 5:08 PM
                                    Subject: Transaction alert for your TAG
                                    To:

                                    Dear Customer,

                                    Dear Customer, Your FasTag Account has been debited Rs. 20 for transaction for Vehicle KA01P7711 at Toll Chokkenahalli toll plaza on[protected]T20:31:37. Balance amount in the Account is Rs. 222.5. Call toll free number [protected] for any dispute.

                                    This is an automated e-mail alert to help you keep track of your TAG transactions. Hence, please do not reply to this e-mail..
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Apr 01, 2021
                                    Updated by Saravanan2021
                                    Dear Sir / Madam,

                                    Please Find Your Below Mail From Axis Fastag, As Referred I & My Car Did Not Travel Anywhere Mail, It Is Complete Fake Transaction, Kindly Do Necessary Action And Support.

                                    Thanks And Regards,

                                    R Saravanan [protected]

                                    [protected] Forwarded message[protected]
                                    From:
                                    Date: Thu, Apr 1, 2021 at 5:08 PM
                                    Subject: Transaction alert for your TAG
                                    To:

                                    Dear Customer,

                                    Dear Customer, Your FasTag Account has been debited Rs. 20 for transaction for Vehicle KA01P7711 at Toll Chokkenahalli toll plaza on[protected]T20:31:37. Balance amount in the Account is Rs. 222.5. Call toll free number [protected] for any dispute.

                                    This is an automated e-mail alert to help you keep track of your TAG transactions. Hence, please do not reply to this e-mail..
                                    Verified Support
                                    Apr 02, 2021
                                    Axis Bank Customer Care's response
                                    Hi Saravanan, we request you to share the interaction ID for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank
                                    Apr 03, 2021
                                    Updated by Saravanan2021
                                    Please Contact Me i can't understand interaction ID
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                                      PratikLilhare
                                      from Indore, Madhya Pradesh
                                      Mar 31, 2021
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                                      I have a salary a/c in axis bank balaghat branch, as informed by bank while opening the account debit, credit account were free of cost & no charges will be levied on them as it is a salary account. Today (31st march 2021) i got a e-mail from axis bank informing that my salary has been credited, but rs-885 has been debited from my account. But i didn't buy / sell any stocks from this a/c, so why this amount charged? I demand proper justification with all brake up of charges from axis bank. I want to stop this.
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Hi Pratik, we request you to refer to the following link: https://application.axisbank.co.in/FeesAndChargeMaster/FeesAndCharges.aspx for more information on the charges levied. Regret the inconvenience caused. Regards, Team Axis Bank
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