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Axis Bank Complaints & Reviews

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Updated: Mar 13, 2026
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Axis Bank reviews & complaints page 122

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D
Deepspanneer
Mar 6, 2021
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The bank has charged Rs.354 last year(2020) - I raised the issue with the branch manager but there was no response! As well as this year Rs.354 is debited. Why is it debited when I was told no charges apply for my account??? why the bank manager nor the employees are able to give an answer or explanation for the same?
Axis Bank customer support has been notified about the posted complaint.
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    V
    Vijay Kumar Swearo
    from Noida, Uttar Pradesh
    Mar 5, 2021
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    Address: H NO 1-6 TALLARAM VILLAGE CHEVELLA MANDAL RANGAREDDY

    24 Jan 2021 I was do the payment via Paytm mobile solution Pvt Ltd throw the Axis bank debit card it shows failed but amount was debited my Axis bank account still not refund received kindly refund me
    Axis Bank customer support has been notified about the posted complaint.
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      P
      pdhapkari
      from Chennai, Tamil Nadu
      Mar 5, 2021
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      Address: indore

      Dear provider,
      every time we check the balance some time it increase or some time it decrease but no record
      Axis Bank customer support has been notified about the posted complaint.
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        S
        Srt123
        Mar 5, 2021
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        My saving a/c debit consilated charges
        Please refunded charges
        Axis Bank customer support has been notified about the posted complaint.
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          Y
          yadwadkaranand
          from Powai, Maharashtra
          Mar 5, 2021
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          Address: Pune

          When I call[protected], the message is that their number is changed and new number is[protected].
          When I call[protected], the message I receive is that this number does NOT exist!!
          Axis Bank customer support has been notified about the posted complaint.
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            S
            sai_6003
            from Tanuku, Andhra Pradesh
            Mar 5, 2021
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            I have applied for an IPO on Feb 24, 2021. IPO amount has been blocked in my bank account. Later, IPO is not allotted for me. But still, my money has not been refunded yet. It's been more than 3 days since the initialization of refunds as said from the IPO timeline. When I have contacted Axis customer care, they don't even have the right information with them. Some say wait till End of the day, some say to contact your branch, some say to send us an email from the IPO allotment app, some say to contact directly the IPO listing company. What is this kind of responses from your team? Don't you know how to treat your customers. Some of your executives directly hang up the call while speaking? Is this the service you provide by taking our money?
            Axis Bank customer support has been notified about the posted complaint.
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              A
              Abishek Saravanan
              Mar 4, 2021
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              I have opened savings account .but could nt able op-en my net banking
              Axis Bank customer support has been notified about the posted complaint.
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                U
                uday kattoju
                Mar 4, 2021
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                Due to this, I'm failed to my commitments for which I have face the loss of 3000 rupees. Who should bear? Customer care is asking me to visit the branch after banking hours? whom they are fooling? Please take this as a serious, money of public involved. Like me there might be many customers whose amount is blocked even after refund has been released from IPO Registrar. Resolve at the earliest.

                Thanking you, sir.
                Axis Bank customer support has been notified about the posted complaint.
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                  uday kattoju
                  Mar 4, 2021
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                  Please resolve my issue, as i failed to apply for another IPO due to this. I need the immediate resolution.
                  Axis Bank customer support has been notified about the posted complaint.
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                    R
                    RahimBasha
                    from Jabbapur, Telangana
                    Mar 4, 2021
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                    Address: S. RAHIM BASHA, Door no. 31, Madiha Manzil, Allum Prabhu Nagar,, Gumpa, Bidar-

                    As I am not getting salary since I have paid my loan EMI by cash today in axis bank please treat it as EM I
                    Axis Bank customer support has been notified about the posted complaint.
                    Mar 04, 2021
                    Updated by RahimBasha
                    Please adjust my loan
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                      C
                      Chkapil
                      from Noida, Uttar Pradesh
                      Mar 4, 2021
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                      My a/c is actually balance is 263rs
                      But display in 163 only
                      Solve and cridet in my a/c
                      Axis Bank customer support has been notified about the posted complaint.
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                        R
                        Roopesh N
                        Mar 4, 2021
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                        When I click on Transfer Funds menu it is displaying that "access to the menu is not available. Please contact bank administrator.
                        Axis Bank customer support has been notified about the posted complaint.
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                          D
                          Deepak S Gowda
                          Mar 4, 2021
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                          Address: indiranagar bangalore
                          Website: axisbank.com

                          Axis bank had debited amount of rupees 1687 stating that BRN charges when i paid all my payment on time this is for the first time i am seeing this kind of debit from the bank side and its seriously not fair i have to pay my loan amount tomorrow so i have kept exactly the loan amount in my account but now suddenly 1687 amount had been debited from my account so now how can i pay the loan amount tomorrow if not paid again they gonna charge me interest for that to all because of bank people kindly refund my amount at the earliest.
                          Axis Bank customer support has been notified about the posted complaint.
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                            M
                            mvkmmk
                            from Bengaluru, Karnataka
                            Mar 4, 2021
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                            Bank has also deducted the money from my saving account li

                            A deduction of rs 1701 (Brn-pymt-card-[protected]) is done from
                            my account without prior information and there is no intimation of this deduction as well.

                            Please refund it, wht is that deduction for?

                            04 mar 2021 brn-pymt-card-[protected] 1701.00
                            Axis Bank customer support has been notified about the posted complaint.
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                              E
                              elavana
                              from Thaiyur, Tamil Nadu
                              Mar 4, 2021
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                              Presently i am working in Thailand and i am using AXIS bank debit card for purchase
                              recently notice that frequently bank deducting money illegally from my account.

                              INR 312.15 debited from my account on 03.03.21at TIPS SCG DT/01.03.21
                              INR 13.84 debited from my account ON 03.03.21 at SCG/NON MCC/01.03.21
                              Axis Bank customer support has been notified about the posted complaint.
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                                E
                                exmenforce1
                                from Chennai, Tamil Nadu
                                Mar 4, 2021
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                                Address: 10/101 CHIKKAANATHAPURAM2ND STREET VILANGUDI MADURAI TAMILNADU

                                Exmen force1
                                Wed, Mar 3, 4:06 PM (17 hours ago)
                                to cms.bochennai, Circlenodalofficer.Chennai, karthik.k, operationshead, Madurai.Operationshead

                                Respected sir,

                                We Exmenforce-1 from madurai, tamilnadu. We have the current account in axis bank as our main account for our organization. We are doing all main transaction and EMI Transaction in that account only. last month we receive a letter for updation of KYC. after receiving the letter we take a immediate step to update our kyc details in our branch (AXIS good shed branch ). We completed all the formalities but suddenly on 26.02.2021 our account is blocked because of no updation of KYC. So we contact the branch after that we come to know that Mrs.keerthi didnt do her work properly, she didnt update our kyc details. after our account blocked then only she did that. so its being 5 days till now our account is blocked. we contact mr. karthick but he didnt give a proper answer. our 3 emi dues are bounced today, so who is responsible to this. This is a black mark for us. Today also we met the operation head, he says that it will be done it two days.

                                Please give a solution for this issue soon.

                                Thank you
                                Axis Bank customer support has been notified about the posted complaint.
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                                  E
                                  exmenforce1
                                  from Chennai, Tamil Nadu
                                  Mar 4, 2021
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                                  Address: 10/101 CHIKKAANATHAPURAM2ND STREET VILANGUDI MADURAI TAMILNADU

                                  Respected sir,

                                  We Exmenforce-1 from madurai, tamilnadu. We have the current account in axis bank as our main account for our organization. We are doing all main transaction and EMI Transaction in that account only. last month we receive a letter for updation of KYC. after receiving the letter we take a immediate step to update our kyc details in our branch (AXIS good shed branch ). We completed all the formalities but suddenly on 26.02.2021 our account is blocked because of no updation of KYC. So we contact the branch after that we come to know that Mrs.keerthi didnt do her work properly, she didnt update our kyc details. after our account blocked then only she did that. so its being 5 days till now our account is blocked. we contact mr. karthick but he didnt give a proper answer. our 3 emi dues are bounced today, so who is responsible to this. This is a black mark for us. Today also we met the operation head, he says that it will be done it two days.

                                  Please give a solution for this issue soon.

                                  Thank you

                                  R GNANASEKAR
                                  MANAGING PARTNER
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    W
                                    welcometsgm
                                    from Saint Thomas Mount, Tamil Nadu
                                    Mar 3, 2021
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                                    Complaint regarding note retained in Cash Deposit Machine

                                    Sir / Madam,

                                    Sub: Request to recredit the Amount of Rs.1000/- - Deducted in Cash Deposit Machine as Retained Notes.

                                    Ref : Current Account No. [protected]
                                    Name : WELCOME DTP CENTRE

                                    I am having a Current Account in your existing bank in the name and style of WELCOME DTP CENTRE. I have been operating the same for the past ten years at Thiruvottiyur Branch. I regularly used the Cash...
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                                    Shreekanya Baral
                                    from Hāora, West Bengal
                                    Mar 3, 2021
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                                    I had tried adding money from axis bank accoun tot Rapido, Rs 150 got deducted even after it showed failed transaction and the amount didnt reflect in Rapido nor did it get credited back to my account
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      S
                                      Sandeep3225
                                      Mar 3, 2021
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                                      Address: Axis bank , Sect-17,Vashi, Navi mumbai

                                      I received a message on 2nd November 2020 at night against deduction of money from ATM of Rs.20000 + 500 (total amount Rs 20500). But I was at my home and my ATM card was with me(I haven't shared my ATM, Pin, OTP, Password with anyone). I complained and submitted the FIR copy via online link which was provided to me by axis bank customer care authority.

                                      I was informed that complaint will be resolved within 90 days. After 90 days I have been continue following up with axis bank authorities and they are not responding well and also not sharing the status of my complaint. They are always giving us the next dates on every call for status.

                                      At the time of complaint they have credited the temporary amount of Rs. 20500 in my account which was locked until the query has been resolved. But I received a message 1st March that money has been debited. After that I called them but still they are not providing resolving my query and asking every time to wait for some days.
                                      Axis Bank customer support has been notified about the posted complaint.
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