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Axis Bank Complaints & Reviews

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Updated: Dec 8, 2025
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Axis Bank reviews & complaints page 122

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C
Chkapil
from Noida, Uttar Pradesh
Mar 4, 2021
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My a/c is actually balance is 263rs
But display in 163 only
Solve and cridet in my a/c
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    R
    Roopesh N
    Mar 4, 2021
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    When I click on Transfer Funds menu it is displaying that "access to the menu is not available. Please contact bank administrator.
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      D
      Deepak S Gowda
      Mar 4, 2021
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      Address: indiranagar bangalore
      Website: axisbank.com

      Axis bank had debited amount of rupees 1687 stating that BRN charges when i paid all my payment on time this is for the first time i am seeing this kind of debit from the bank side and its seriously not fair i have to pay my loan amount tomorrow so i have kept exactly the loan amount in my account but now suddenly 1687 amount had been debited from my account so now how can i pay the loan amount tomorrow if not paid again they gonna charge me interest for that to all because of bank people kindly refund my amount at the earliest.
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        M
        mvkmmk
        from Bengaluru, Karnataka
        Mar 4, 2021
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        Bank has also deducted the money from my saving account li

        A deduction of rs 1701 (Brn-pymt-card-[protected]) is done from
        my account without prior information and there is no intimation of this deduction as well.

        Please refund it, wht is that deduction for?

        04 mar 2021 brn-pymt-card-[protected] 1701.00
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          E
          elavana
          from Thaiyur, Tamil Nadu
          Mar 4, 2021
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          Presently i am working in Thailand and i am using AXIS bank debit card for purchase
          recently notice that frequently bank deducting money illegally from my account.

          INR 312.15 debited from my account on 03.03.21at TIPS SCG DT/01.03.21
          INR 13.84 debited from my account ON 03.03.21 at SCG/NON MCC/01.03.21
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            E
            exmenforce1
            from Chennai, Tamil Nadu
            Mar 4, 2021
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            Address: 10/101 CHIKKAANATHAPURAM2ND STREET VILANGUDI MADURAI TAMILNADU

            Exmen force1
            Wed, Mar 3, 4:06 PM (17 hours ago)
            to cms.bochennai, Circlenodalofficer.Chennai, karthik.k, operationshead, Madurai.Operationshead

            Respected sir,

            We Exmenforce-1 from madurai, tamilnadu. We have the current account in axis bank as our main account for our organization. We are doing all main transaction and EMI Transaction in that account only. last month we receive a letter for updation of KYC. after receiving the letter we take a immediate step to update our kyc details in our branch (AXIS good shed branch ). We completed all the formalities but suddenly on 26.02.2021 our account is blocked because of no updation of KYC. So we contact the branch after that we come to know that Mrs.keerthi didnt do her work properly, she didnt update our kyc details. after our account blocked then only she did that. so its being 5 days till now our account is blocked. we contact mr. karthick but he didnt give a proper answer. our 3 emi dues are bounced today, so who is responsible to this. This is a black mark for us. Today also we met the operation head, he says that it will be done it two days.

            Please give a solution for this issue soon.

            Thank you
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              E
              exmenforce1
              from Chennai, Tamil Nadu
              Mar 4, 2021
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              Address: 10/101 CHIKKAANATHAPURAM2ND STREET VILANGUDI MADURAI TAMILNADU

              Respected sir,

              We Exmenforce-1 from madurai, tamilnadu. We have the current account in axis bank as our main account for our organization. We are doing all main transaction and EMI Transaction in that account only. last month we receive a letter for updation of KYC. after receiving the letter we take a immediate step to update our kyc details in our branch (AXIS good shed branch ). We completed all the formalities but suddenly on 26.02.2021 our account is blocked because of no updation of KYC. So we contact the branch after that we come to know that Mrs.keerthi didnt do her work properly, she didnt update our kyc details. after our account blocked then only she did that. so its being 5 days till now our account is blocked. we contact mr. karthick but he didnt give a proper answer. our 3 emi dues are bounced today, so who is responsible to this. This is a black mark for us. Today also we met the operation head, he says that it will be done it two days.

              Please give a solution for this issue soon.

              Thank you

              R GNANASEKAR
              MANAGING PARTNER
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                W
                welcometsgm
                from Saint Thomas Mount, Tamil Nadu
                Mar 3, 2021
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                Complaint regarding note retained in Cash Deposit Machine

                Sir / Madam,

                Sub: Request to recredit the Amount of Rs.1000/- - Deducted in Cash Deposit Machine as Retained Notes.

                Ref : Current Account No. [protected]
                Name : WELCOME DTP CENTRE

                I am having a Current Account in your existing bank in the name and style of WELCOME DTP CENTRE. I have been operating the same for the past ten years at Thiruvottiyur Branch. I regularly used the Cash...
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                S
                Shreekanya Baral
                from Hāora, West Bengal
                Mar 3, 2021
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                I had tried adding money from axis bank accoun tot Rapido, Rs 150 got deducted even after it showed failed transaction and the amount didnt reflect in Rapido nor did it get credited back to my account
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                  S
                  Sandeep3225
                  Mar 3, 2021
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                  Address: Axis bank , Sect-17,Vashi, Navi mumbai

                  I received a message on 2nd November 2020 at night against deduction of money from ATM of Rs.20000 + 500 (total amount Rs 20500). But I was at my home and my ATM card was with me(I haven't shared my ATM, Pin, OTP, Password with anyone). I complained and submitted the FIR copy via online link which was provided to me by axis bank customer care authority.

                  I was informed that complaint will be resolved within 90 days. After 90 days I have been continue following up with axis bank authorities and they are not responding well and also not sharing the status of my complaint. They are always giving us the next dates on every call for status.

                  At the time of complaint they have credited the temporary amount of Rs. 20500 in my account which was locked until the query has been resolved. But I received a message 1st March that money has been debited. After that I called them but still they are not providing resolving my query and asking every time to wait for some days.
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                    G
                    GowthamKrish23
                    from Neelankarai, Tamil Nadu
                    Mar 3, 2021
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                    Hi

                    I had fraudulent transactions happened on my debit card with out my concern or otp as below on 03 March 2021

                    03 March 2021 from ECOM PUR/GOOGLE *YouTu/[protected]/0303

                    I lost inr 129rs with out my involvement, i never deal with this site for any transaction in the past.
                    Request you to help me and refund back my amount.
                    And i dont want this again in future.
                    Please let me know if you need any other information.
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                      B
                      B.Yellaiah
                      from Lal Bahadur Nagar, Telangana
                      Mar 2, 2021
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                      Address: Teachers Colony, Hasthinapuram

                      This is to inform you that i am not able to transfer payments through internet banking.

                      Actually when i try to transfer fund, it is showing this message "access to the menu is not available. Please contact bank administrator". I need it urgently.

                      So kindly let me know whom should i contact for this issue or any suggestion what should i do.
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                        J
                        Jisan Laheji
                        Mar 1, 2021
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                        Dear Sir/Madam,

                        I had an axis bank ASAP account and was using it since 10 months, but one fine day when I opened the app to check my balance, it showed that the account is closed.

                        I tried to contact my nearest branch, but they said that they are unable to help. I had 600 rupees balance in that account, now I am left with no option.

                        Kindly help,
                        Jisan Laheji
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                          Neha Maddheshiya
                          Mar 1, 2021
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                          I purchase bean from Amazon of Rs.999 and I paid the money in online mode through debit card but I return that recently but I doesn’t receive my refund till now but according to Amazon service they refunded my money but I doesn’t received it yet in my bank account and according to my bank there is no any money transferred back in my bank wallet...So my complaint is that I doesn’t receive my refund of Rs.999 yet.
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                            Baisakhi Dey
                            from Powai, Maharashtra
                            Mar 1, 2021
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                            Address: Arambagh

                            All time in net banking always show invalid user credentials.
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                              G
                              Gangadharan Munusamy
                              from Noida, Uttar Pradesh
                              Feb 27, 2021
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                              Shortfall lien for FinOne charges

                              Address: 10 Sivaraj Street, Thiruneermalai, Chromepet

                              Hi Axis Bank,

                              shortfall lien for FinOne charges is 70, 000. I am not able to deposit because instantly it is getting deduced, Kindly clear this

                              Customer ID:[protected]
                              Loan Number: PPR[protected]

                              Mobile: [protected]

                              Hope this will be resolved soon

                              Thanks,
                              Gangadharan...
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                              Siva bharathi
                              from Chennai, Tamil Nadu
                              Feb 27, 2021
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                              I have done a UPI transaction via GPay to one of learning portal in December 27 2020, money is debited from myside but opposite side it was not cretided a raised a dispute to my bank, I also Called the customer service and reported them issue they raised the request, request number is :SAK[protected] it was created on JAN 3, 2021, i recevied a message on JAn 29 2021, saying that my request has been closed, But my money was not refuned, I called bank and checked via customer service the first time when I called a lady spoked and she told she has reopen, I agreed and waited for their response but there was no action, later when i called again another csutome care agent who took the call told me that is not reopened and she is not supposed to and she told she will add a comment, =still there was no action, later I called and the call was redirected to supervisior she told she will sent a email and it will be resolved by 1 week, I still waited and again when I called them they were that no mail was sent, they are not providing proper details and not talking any proper actions they are just giving false comments, Its about two months still there was no action, I kindly request you take proper action to iniate refund of my money and also I request you take proper action for their cheating me with false statements.
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                                Kirandaffodils
                                from Guwahati, Assam
                                Feb 27, 2021
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                                I have ordered a phone on Flipkart on 12 Feb worth rs 18500 which was cancelled by seller on 16 Feb ..the seller claims that he had refunded the amount of 18500 to my account no [protected] with the reference no 74056631048104650981131 but i haven't get my refund yet ..and it was my student online Axis account which was frozen after order the phone due to excess limit reached ..kindly refund my money of 18500 with demand draft
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                                  rahul___shukla
                                  from Bengaluru, Karnataka
                                  Feb 27, 2021
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                                  Hi Axis bank CEO,

                                  I have met with worst service from your bank when it comes to customer support.
                                  An amount of 2000 inr has been dragged and final reached to 11000 inr because of yours's sloppy and unprofessional nodal officers and customer service representative.
                                  First of all they don't believe customer evidences and then they manipulate actual problem and submit that according to them.

                                  I had lost my credit card so i have to get it blocked(security purpose). When luckily i got my card back i asked customer support to unblock credit card for which they said a new credit card request will be raised and money will be transferred to that new account.
                                  Every step happened and what i found instead of getting a new card my billing address got changed which I provided for new credit card.
                                  Later on axis service started deducting credit card emi from my salary account with out my acknowledgement. Which was fine till December 2020. As I moved to new organization I was not allowed to use axis bank.

                                  So, on march 2020 when I added 1000 in my account it got deducted towards credit card and when I checked into it i saw amount has been increased from 1300 to 3000. I contacted to customer support about it and asked for cash reversal for remaining amount and payment of left over they said they will be looking into and they have been looking into from that time till today.

                                  So a payment which was merely 1300 inr has been increased to 11000 inr because of sloppiness of your support service. And when i talk to them they tell me an authority of Prime minister that i have to do the monthly payment. You are not ready to accept your short coming instead put it on customer.

                                  I am adding different manipulated(from your service) ticket.

                                  tickets created by axis bank service( though they have tempered with info that i provided):
                                  [protected]
                                  [protected]
                                  64094529
                                  64358413
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                                    sPritesh
                                    from Surat, Gujarat
                                    Feb 26, 2021
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                                    My account was debited twice a day before while booking tickets from icrct login. Apart from fare, two different amounts were deducted claiming TIPS/SCG/NON MCC.

                                    I don't know how such deduction are possible without my concern.
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