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Axis Bank Complaints & Reviews

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Updated: May 25, 2026
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Axis Bank reviews & complaints page 127

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A
Amer mohammed
Feb 7, 2021
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App id : C1-[protected]-C1
I've been trying to check the status but that tracker won't allow me nor it is going forward, i request you to please look into it.
Axis Bank customer support has been notified about the posted complaint.
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    sonalpadwal95
    from Kharakvasla, Maharashtra
    Feb 6, 2021
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    I have no loan on my bank account still there is some amount which is taken from my account and I don't know how to get my money back.
    this happen with me previously as well and I didn't get my money back again from bank for this first time auto deduction and today it is 2nd time that there is 590/- are automatically
    deducted from my bank account and when I checked on statement that amount is showing as lien amount. I don't know on what bases bank holding my money.
    Axis Bank customer support has been notified about the posted complaint.
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      S
      Shubham Bhadauriya
      from Deoli, Delhi
      Feb 5, 2021
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      Address: VILLAGE& Post - PACHHAYA GAON distt- Etawah u.p 206131

      I would like to inform you that i have been already opened the savings account in my account debited the amount rs-354/ against debit card annual charges i request the amount for waive off charges. Plz refund this amount.
      this is not fare i am not satisfied with your dealings plz refund me full debited amount.
      Axis Bank customer support has been notified about the posted complaint.
      Feb 05, 2021
      Updated by Shubham Bhadauriya
      I would like to inform you that i have been already opened the savings account in my account debited the amount rs-354/ against debit card annual charges .
      this is not fare i am not satisfied with your dealings plz refund me full debited amount immediately
      if any enquiries please contact me immediately
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        M
        Manju Yalwar
        from Airoli, Maharashtra
        Feb 5, 2021
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        My account is debited with 885 rs as annual charges. they are deducting it annually. this is second time. while creating account they did't inform anything. now if i want to close the account then closing charges is 590 rs. this is too horrible. they are not responding well.
        Axis Bank customer support has been notified about the posted complaint.
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          K
          from Saint Thomas Mount, Tamil Nadu
          Feb 5, 2021
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          Address: AXIS BANK -4391 G.T. ROAD, SOUTH

          My axis bank account no[protected].i went to the branch to close my account.but they are not allowing me to close my account by raising frivolous issues like i have a axis bank forex card-
          Axis Bank customer support has been notified about the posted complaint.
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            M
            Mayouri Borgohain
            from Saint Thomas Mount, Tamil Nadu
            Feb 5, 2021
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            I applied for a credit card but i did not receive the card because the delivery boy couldn’t understand the address. But after a few days a bill was generated in which i was charged the annual fee and membership fee along with 18% gst. Also i was given a late payment fee.
            I called axis bank and they said they will send the card again but it has still not reached me and it is in temporary block mode. It has given me so much hassle, i just want my late payment fee to be reimbursed and to cancel the card but axis bank wont let me.
            Axis Bank customer support has been notified about the posted complaint.
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              V
              vikeyzsr
              Feb 4, 2021
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              I'm using a Liberty salary account. Without my permission some amount is getting debited from my account, It is mentioned in the statement like PTL/SCG.VISA.POS. why you guys charge me for using a debit card. While opening this Liberty salary account I was informed that there are no charges for Swiping but actually, they are charging.

              I need a proper response for this and I need my money back.
              Axis Bank customer support has been notified about the posted complaint.
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                S
                Sanjaypatil1968
                Feb 4, 2021
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                Address: Amravati road, dist- Burhanpur (MP)

                Fraud done in my credit card in the month of August ending, bank committed that we will investigate your issue and refund you if possible. Already provided a complaint copy in cyber cell burhanpur District (MP). Still not getting response.
                Axis Bank customer support has been notified about the posted complaint.
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                  S
                  Shruti Morab
                  from Mumbai, Maharashtra
                  Feb 4, 2021
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                  Why am I harassed?
                  I am badly burdened and harassed by credit card department for paying the credit card bill which I have not even activated. I am getting a bill every month and it is getting increased 1000rs every month as late charges, debit interest and GST for the thing I have not even activated. Also getting so much harassed by the recorded IVR of 10 calls/day minimum. What does the Axis bank think about themselves?
                  I have requested for the cancellation of the card last month with the request number 64676756 and how the bill is getting generated even after blocking??
                  When I have visited the bank not even branch manager was ready to help. What type of customer service they are giving?
                  Calling the customer care is another hazarded work. Never ever get connected to the right department. If connects to the right department, the person who attends the call will be clueless on what is happening to the account and never be able to solve the query.
                  Axis bank is a fraud company.
                  Axis Bank customer support has been notified about the posted complaint.
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                    V
                    Vijayaragavan K
                    Feb 4, 2021
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                    Opened SB a/c 9210******3109 at Kanchipuram branch on 25/01/2021.ATM kit had been sent to my Aadhar address at Ayyampet which is invariably returned noting that door locked.The same is not received by the Kanchipuram branch since Home branch is wrongly entered as Neyveli vadakuthu instead of Kanchipuram.Pl look into the matter and be sure of delivering the kit to Kanchipuram branch and make necessary corrections regarding Home branch.

                    vijayaraghavan K.

                    [protected]
                    Axis Bank customer support has been notified about the posted complaint.
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                      D
                      Divyesh Tamboli
                      from Mumbai, Maharashtra
                      Feb 4, 2021
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                      Address: Pune

                      My Lien Amount of 20000 is not getting release from last 2 week.
                      I have tried almost all the possible way to getting to bank to all your customer care number everyon is just transfering the call saying this is not their department.

                      Very nonsense and unprofessional behaviour from the axis bank. I have never thought about this kind of experience from the axis bank.

                      Please release my lien of 20, 000 also I have applied for 2 IPOs and it was 30000 thousand I dont know why it is showing 20, 000 lien amount and also not getting released from last week.
                      Axis Bank customer support has been notified about the posted complaint.
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                        S
                        Siyiyiy
                        from Pali, Rajasthan
                        Feb 3, 2021
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                        I provided all possible support proofs for credit card bill payment of 5000/-, then too support Axis bank Team on facebook isn't doing their part in reversal of charges since a month.

                        1) SR number shared by Axis support team on messenger: 65358761.
                        2) Chat reference id: interaction number[protected]
                        Axis Bank customer support has been notified about the posted complaint.
                        Customer service team not working actively on the request, submitted statements 20days ago, still issue as it is
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                          B
                          bchauhan_007
                          Feb 3, 2021
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                          Address: Axis Bank, Sector 128, Noida

                          Dear Sir/Mam,

                          Hope you're doing well.

                          I am getting threats calls from your executives or debt collectors regarding a personal loan which is closed from my side. The executives are calling my relatives and using foul language and threats against them.

                          Please find below the details of your executive.

                          Mr. Atul Gupta
                          Contact# +91 [protected]

                          Request you to please take necessary action.

                          Thank you,

                          Regards,
                          Bhupendra Chauhan
                          Axis Bank customer support has been notified about the posted complaint.
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                            G
                            greenlight093
                            Feb 3, 2021
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                            I took home loan from axis bank in 2020.My monthly EMI is Rs. 20000/- and I was paid all installment time to time I never fails to due any single installment But from last 2-3 months I start receiving call from Axis bank reminding maintain EMI balance in my bank account.
                            I receive call daily morning between 7 Am to 9 Am and another round between 1 PM to 3 PM.
                            I tried to contact home branch they deny to assist also I updated my phone number in loan account still phone calls are continue.
                            Please help me to deregister from this calls.
                            Axis Bank customer support has been notified about the posted complaint.
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                              D
                              Divesh varyani
                              Feb 2, 2021
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                              Address: Baliram peth jalgaon

                              At[protected] deposited rs 100 in a CDM machine it got stuck and i got a reciept saying note tender 1 cnt 100 bt the money wasn’t credited to my acc i talked to customer care immediately and got a refresh no. And they said to wait for 3 days bt the issue still isnt resolved
                              Axis Bank customer support has been notified about the posted complaint.
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                                A
                                Anjubinoy
                                from Bengaluru, Karnataka
                                Feb 1, 2021
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                                Resolved

                                Hi sir,
                                I am an axis bank credit card user. On 01.02.2021 I received a message telling 1699 spend on ECPP ASSISTANCE SERVICE. I Dont want to continue this service. Please take required actions to cancel this service and refund the amount back

                                My Protection membership number is IAB010705.
                                Aug 9, 2021
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We wish to confirm to you that your membership no. IAB010705 has been cancelled on 18/02/2021 as per your request.

                                The refund of the membership fee is in process and will reflect in your payment account within 7 working days from the cancellation date.

                                Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

                                Assuring you of our best services at all times.

                                Regards
                                CPP Team
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                                  A
                                  A Square Diagnostic Centre
                                  from Haldia, West Bengal
                                  Feb 1, 2021
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                                  Address: Nawada, Bihar

                                  1 feb is my credit card payment date so i have maintained that balance now suddenly deducted RS 5489 from my debit account.. This is fraud
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    N
                                    niketan
                                    from Salem, Tamil Nadu
                                    Feb 1, 2021
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                                    Address: Navi Mumbai

                                    Bank has also deducted the money from my saving account li

                                    A deduction of rs 540 (Brn-pymt-card-[protected]) is done from my account without prior information and there is no intimation of this deduction as well.

                                    Please refund it, what is that deduction for?

                                    01 Feb 2021 BRN-PYMT-CARD-530XXXX[protected] 2, 267.37

                                    Regards,
                                    Niketan Patil
                                    +91-[protected]
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      S
                                      Sultan_Sov
                                      from Mumbai, Maharashtra
                                      Jan 31, 2021
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                                      Hi Team, I have withdrawn cash from Axis ATM at +AMBEDKAR MEDICAL COLL in EBANGALORE on[protected]:21:29:42.. And I have received 7 torn notes of 500 rs... What do I do with these notes now... Plz let me know if I can report to RBI.

                                      Please reach out to me at [protected]@gmail.com
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        rinduraj13
                                        from Chennai, Tamil Nadu
                                        Jan 29, 2021
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                                        Address: Tnagar

                                        Hi,
                                        I worked for an MNC where the axis bank salary account was opened and then I quit the job and the account was moved from salary account to savings account without permission in 2018 .Now i am having negative balance without any intimidation. I want you to waive off my negative balance and permanently close my account.
                                        Regards
                                        Rindu Rajagopal
                                        Axis Bank customer support has been notified about the posted complaint.
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