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Axis Bank Complaints & Reviews

2.6
Updated: Dec 5, 2025
Complaints 12994
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Axis Bank reviews & complaints page 130

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R
RAJESH VARMA MALLADI
from Powai, Maharashtra
Jan 5, 2021
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My application has been decline for last three month before, but not accept my application i recently update the details. please accept my application reference number is C1-[protected]-C1 . please update application status datails in email
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    M
    Muthulakshmi R
    Jan 5, 2021
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    Address: Chennai

    I bought this card two months back, but axis bank. But I couldn’t make online payment after setting. Though I raised request many times, Axis bank is not responding me. Each and every time checking with nearest bank manager is very in convenient for me. In the nearest branch, nobody answering except manager. I paid for this card also.
    +1 photos
    Axis Bank customer support has been notified about the posted complaint.
    Jan 05, 2021
    Updated by Muthulakshmi R
    No response from axis bank and i am not received ID from consumer complaint from this page
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      M
      Muthulakshmi R
      Jan 5, 2021
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      Address: Chennai
      Website: Axisbank.com

      I raised request to block this card four/five years ago when it was stolen by somebody and some amount of also stolen by same person. I don’t want the status hotlisted and I need the status permanently blocked instead of hotlisted. Usually the status should be permanently blocked.

      I raised request to AXIS BANK
      +1 photos
      Axis Bank customer support has been notified about the posted complaint.
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        M
        Muthulakshmi R
        Jan 5, 2021
        Resolved
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        Resolved

        Address: Chennai

        I raised request to block this card four/five years ago when it was stolen by somebody and some amount of also stolen by same person. I don’t want the status hotlisted and I need the status permanently blocked instead of hotlisted. Usually the status should be permanently blocked.
        +1 photos
        Jan 5, 2021
        Complaint marked as Resolved 
        This complaint is not resolved
        Axis Bank customer support has been notified about the posted complaint.
        Jan 05, 2021
        Updated by Muthulakshmi R
        This complaint is not resolved
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          M
          Muthulakshmi R
          Jan 5, 2021
          Resolved
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          Resolved

          Address: Chennai, East Tambaram

          I bought this card two months back, but axis bank. But I couldn’t make online payment after setting my PIN. Though I raised request many times, Axis bank is not responding me. Each and every time checking with nearest bank (Madambakkam, Chennai) and its manager is very in convenient for me. In the nearest branch, nobody answering except manager. I paid for this card also.
          +1 photos
          Jan 5, 2021
          Complaint marked as Resolved 
          No steps taken by Axis bank card. Not resolved
          Axis Bank customer support has been notified about the posted complaint.
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            K
            KVS_Kvs29
            Jan 4, 2021
            Resolved
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            Resolved

            Address: Haibowal, ludhiana,punjab-141001

            Sir, I left my job due to covid pendemic and fails to maintain balance in account, I send account closure form with unused cheque and card to bank and request them to close the account by courier as I am unable to contact them.. I have not received any response against my letter, I contacted by customer care and they refused to close my account untill I clear the negative balance but my friend told me that it is against RBI guidelines to charge customers account creating negative balance.. they have not informed me about the penalty amt. or negative charge at the time of opening my account.. kindly help me in this matter..
            Jan 20, 2021
            Complaint marked as Resolved 
            Solved by sending courier to my home branch and get service request number for closure through customer support team against DRS for it.. Download account closure account>fill form>courier it>DRS>Contact customer support with DRS> get Service request number> Branch reversed my negative charge and close account within 3 working days..
            Axis Bank customer support has been notified about the posted complaint.
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              S
              Shaleni Mano
              from Delhi, Delhi
              Jan 4, 2021
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              A deduction of rs 100 (Brn-pymt-card-[protected]]) is done from my account without prior information and there is no intimation of this deduction as well.
              Axis Bank customer support has been notified about the posted complaint.
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                S
                Shriya Tripathi
                from Powai, Maharashtra
                Jan 3, 2021
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                Address: Baraipur post kotwa dist prayagraj

                Sir,
                I added 800 rupees to my account at 2:57 pm, the balance has not come yet, showing the available balance -101 please check as soon as.
                Axis Bank customer support has been notified about the posted complaint.
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                  R
                  rdutta7007
                  Jan 3, 2021
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                  Respected Sir/madam,

                  I Ruban Dutta would like to bring your kind attention that recently I have been immensely being bullied with unethical, intimidating & coercive behavior from one of the loan recover agents appointed by Axis Bank. (backed up by call recordings to support further)

                  Long story short (against me), post March 2019 credit card dues have been outstanding but somehow also managed to clear my small amount of minimum dues (even after opting for moratorium) upto some amount but since September I have been unable to pay my monthly dues as I have zero source of any income now. Hit hard by the pandemic.

                  I know defaulting is not an ideal situation from my side but all I have tried to convince is that the default is temporary and the repayment would soon become regular. (starting from February 2021)

                  Now here comes the recovery agent. There are many recovery agents I have been getting call from various number but one person/lady against which i received a call has turned into a nightmare. She started from defaming me, speaking coercive & including threats like (ab aap dekhiyega kya karti hu) and lot more. (ready to share call recording). Humiliation at personal level and several unethical ways to extort money like "make it by 3pm immediately or face the consequences, then she calls and says make it by 5pm right now, & then states make it by 11pm in a rude aggressive and with a bully tone which is not at all acceptable.

                  From the very first day i have never missed any calls from any loan recovery agent and have been cooperating and requesting for some time means i have already stated that as I have been hit by pandemic as well as jobless I will be starting my regular easy monthly emis from February. I am willing to restructure but they are continuing forcing me to pay a sum of 3690 immediately which at the time is impossible. Also I believe that defamation and humiliating of one's status over the phone is very unfair and not acceptable.

                  My Service request number of axis bank for restructuring or reconsideration[protected]

                  Complain registered service number[protected]

                  Always willing to cooperate but the third parties (agents) not willing to listen. As i said i don't have any complains regarding any agents except the one that I'm complaining for. I have already shared her number to the concerned department.

                  This has to stop sir. We all are civilized people and have got civil rights. Everyone os believed to behave in a civilized manner. I urge you to please look/investigate into this matter or else the harassment and irregular calls and bully will keep continuing against me from the respected lady. (agent)

                  (recordings are with me, I can forward)

                  Looking forward for your cooperation sir.

                  Thanking you

                  Your's sincerely
                  Ruban Dutta
                  [protected]
                  Axis Bank customer support has been notified about the posted complaint.
                  Jan 04, 2021
                  Updated by rdutta7007
                  (URGENT) Now this is a serious issue. Today morning I received a call again and the words she used against me I can't even explain. Explicit Derogatory terms has been used against me and threats. Hope the matter gets acknowledged. Again call recordings with me.
                  I don't know if problem doesn't get solved here maybe i will to right to nodal officer next. Waiting for a reply from the concerned team.
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                    A
                    anonymous5
                    Jan 2, 2021
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                    Very very very very very very very worst bank in the world...They steal the money without notifying to their valuable customers. If you ask about the reason for deduction. They will respond with irresponsible behaviour like some "auto-pay subscription is enabled to your account" even though we don't ask them to enable it.
                    Axis Bank customer support has been notified about the posted complaint.
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                      F
                      floorcleaner vj
                      from Powai, Maharashtra
                      Jan 2, 2021
                      Resolved
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                      Resolved

                      Axis bank — 1699 rupees deducted without my permission as ecpp service charge. i dont want this service. need refund of money in my credit card.
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.

                      Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

                      Regards
                      CPP Team
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                        V
                        virendra mahra
                        Jan 1, 2021
                        Resolved
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                        Resolved

                        Address: Haridwar road

                        Sir/Madam, I have purchased Credit card from AXIS Bank and on 01 January 2021, I have received message from ECPP Assistance for your Credit card account debited 1, 699/- by ECPP assistance. Without my permission One assist Charged 1699/- from my Credit card account after that i have called One assist Complaint Number for Cancellation of My insurance policy and refund the amount but there is no response from there. Kindly Cancel the policy and refund the amount.
                        +1 photos
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.

                        Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

                        Regards
                        CPP Team
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                          D
                          Dhiru777
                          Jan 1, 2021
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                          Address: Dhule maharashtra

                          My photo debit card order and i pay amount but not recive my card

                          Screen shot attached check it
                          +1 photos
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                            A
                            Amorthyo
                            from Delhi, Delhi
                            Jan 1, 2021
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                            Hi

                            The bank is fooling around the customer by not mentioning the additional charges even after continuously asking for the same.

                            The bank has also deducted the money from my saving account linked with my credit card stating that the bill is not paid even though the bill was paid well in advance before the due date.

                            A deduction of Rs 583 (Brn-pymt-card) is done from my account without prior information and there is no intimation of this deduction as well.

                            I've paid all bills and charges before or on time always. Still such deductions are being done
                            Axis Bank customer support has been notified about the posted complaint.
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                              T
                              Tausef
                              Dec 31, 2020
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                              Hi I have registered to fast tag recently through axis bank inr 800 has been debited to account without my permission how can you recharge with out customer permission
                              Axis Bank customer support has been notified about the posted complaint.
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                                K
                                Khushbu Tandel
                                from Delhi, Delhi
                                Dec 30, 2020
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                                Hi,

                                I have recently applied for fast tag from axis bank and has been allowed a fast tag account no.
                                Today[protected] inr. 800 has been auto swept from my axis savings account without taking my permission.
                                I
                                I called up axis customer care number to verify why the money got deducted from my account and i was told that there is separate customer care number for issues related to fasttag.

                                I submitted a request to stop the auto sweep but no response received.
                                More over the customer care number for fasttag is pathetic.
                                +1 photos
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                                  O
                                  Dec 30, 2020
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                                  Address: K V NO.1-AIR,FORCE, GORAKHPUR,U P

                                  Sir, we the following persons approached the axis house, sector -128, Noida, up, for the grant of home loan for the purchase of flat no.H-1608, in J M FLORENCE, pocket -4, west Greator Noida.
                                  We are working as PRTS, in central government organisation. For the last few months we approached bank employees but they kept us in dark making false assurances from time to time.we submitted all legal records as demanded by them but the loan could not succeed. Accordingly we were made mentally, physically and economically harrassed.
                                  Our valuable time went in vain.
                                  We want that the proper enquiry be constituted against the case i-d no.12938253.(home loan)
                                  Yours faithfully
                                  NISHA SINGH, PRT - KV NO.1, AFS, GORAKHPUR
                                  O P SINGH, PRT- KV NO.1, AFS, GORAKHPUR
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    N
                                    Naveen Rajapeta
                                    from Powai, Maharashtra
                                    Dec 29, 2020
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                                    Whenever I try online transactions through my axis credit card, it throws an error saying your mobile number is not updated with us for online transactions. I updated it multiple times through multiple channels like visiting Bank personally twice, through Mobile app and through ATM. no use

                                    Everytime bank folks say it is registered but it doesn't work
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      ajay bhackle
                                      from Delhi, Delhi
                                      Dec 29, 2020
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                                      I have want transfer my account Delhi to Bahadurgarh but I am not able to connect customer care person because your phone no. busy or if connect says dial 0, 1, 2 extra. and disconnect after some time. so I want to close my account.
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Dec 29, 2020
                                      Updated by ajay bhackle
                                      I have want transfer my account Delhi to Bahadurgarh but I am not able to connect customer care person because your phone no. busy or if connect says dial 0, 1, 2 extra. and disconnect after some time. so I want to close my account.
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                                        L
                                        Lokanath D
                                        Dec 28, 2020
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                                        Address: No 6, Survey 116, Rajgopalanagar, Peenya 2nd Stage, Bangalore

                                        My salary account is in AXIS Bank and I deposited cash in my account using AXIS ATM machine at Iskcon temple bangalore. They have unecessarily charged a huge CONSOLIDATION CHARGE just for the reason of depositing around 60k cash. What is the harm in depositing my cash in my account?
                                        Axis Bank customer support has been notified about the posted complaint.
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