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Axis Bank Complaints & Reviews

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Updated: Dec 8, 2025
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Axis Bank reviews & complaints page 129

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M
Mad ScienceTricks
from Cuddalore, Tamil Nadu
Jan 17, 2021
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U wanted consolidated charges why because I have minimum balance
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    Binod thomas
    from Mumbai, Maharashtra
    Jan 17, 2021
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    Address: Binod thomas, paragon polymer product private limited kottayam kerala

    Today the consolidated charges messages is a lot more
    Axis Bank customer support has been notified about the posted complaint.
    S bro why they charged
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      Binod thomas
      from Mumbai, Maharashtra
      Jan 17, 2021
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      Address: Binod thomas, paragon polymer product private limited

      Today consolidated charges messages is a lot more
      Axis Bank customer support has been notified about the posted complaint.
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        I
        INFO PUNE
        from Delhi, Delhi
        Jan 16, 2021
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        Address: Dapodi pune

        I have deposited ruppes 1, 00, 000/- in my companys account and amoint got stuck in pimpir branch(pune) cdm machine. Machine no 0CPRH10312 on 16 jan at 20:44 pm. Comapny name- quicksun technologies. I have deposited through cdm card no - [protected] linked to acc no - [protected]. Please solve this issue and credit the same to my account. Thank you
        [protected]
        Ketan
        Axis Bank customer support has been notified about the posted complaint.
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          I
          Iam Shabaz
          from Delhi, Delhi
          Jan 16, 2021
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          Address: Anantapur

          I opened a current account with axis bank in 2019 but in the next week of opening a account I got a good job and I left business and joined a job but after one month I got a message of having negative balance (-1800) for one month I requested bank to close account but after one month it showed (-4500) as negative balance I requested again and they asked me to pay the negative balance I didn't make not even one transaction but now the amount is (-16500 ) what should I do now
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            S
            Saimurari7
            from Mumbai, Maharashtra
            Jan 15, 2021
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            Address: Chennai

            My name is Sai Murari and I had ordered ( BLACK+DECKER BW16 1600Watt 125 Bar, 420 L/hr Flow Rate Pressure Washer for Car wash and Home use (Red & Black) ) of Rs. 10250 on 28.08.2020 and on 28.08.2020 I cancelled this order due to personal reason. And on 28.08.2020
            Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number 079783 and told me to fill charge dispute form but Axis Bank hasn't solved the dispute yet. So
            please kindly respond to this complaint it's very urgent. My card number is [protected]
            +4 photos
            Jan 16, 2021
            Complaint marked as Resolved 
            Called axis bank credit card customer support and it was resolved
            Axis Bank customer support has been notified about the posted complaint.
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              R
              radhey9045
              from Delhi, Delhi
              Jan 15, 2021
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              Address: MOH MOHAMMADI SARAI VASUDEV NAGAR AMROHA

              I am having two different credit cards and each cards having own credit limit. For last few days my credit card transaction are getting declined continuously and i noticed that the limits on the cards reflects in negative balance. I contacted the customer support and the executive informed that the limits were merged on both my cards" This was done without giving any prior intimation at all. While i ask for the prior intimation they informed the bank have full discretion to make any changes without informing the customer" I ask the executive to register a compliant a regarding the same and they keep refusing to register a compliant. Merging of the credit limit without any prior notice leaving me completely stuck with how to make the payment!
              +2 photos
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                Y
                ymreddy14
                from Delhi, Delhi
                Jan 15, 2021
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                Dear Team,
                I am Y.M Reddy holding two cards ending with 6127(master Card) and 7301(ViSA). The First card was issued in 2019 and the second Card in
                Dec 2020. After one month o[censored]sage suddenly told the have merged the limits. There is third card also showing in my Axis Bank App. I have called the Customer care. They are its bank policy. If i see in this forum. Its looks like the bank credit card division have found a new way to give customer multiple cards once the customer uses the card. Then reduce the limit. My total amount if reduced the limit. i am left to pay a balance of 174, 000 . The customer care and axis chat team says that i have to pay it one shot. I am aware that axis do have the right to change policy. This they need to do before they issue card. If they do change then they need to think about the customer. This is worst way to expose customers to recovering agents due to inconsitency policy and descion making of AXIS Banking management.
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                  G
                  Jan 15, 2021
                  Resolved
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                  Resolved

                  Website: Credit card limit increase

                  I m working with the same limit since 3 years paying my bills on time if you are increases my limit soon im closing my credit card
                  Jan 16, 2021
                  Complaint marked as Resolved 
                  Noting steps has been taken my the bank i hade given my itr copy to credit card department of my nearest branch 6month ago
                  Axis Bank customer support has been notified about the posted complaint.
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                    V
                    VenkateswaraReddy Yerava
                    from Noida, Uttar Pradesh
                    Jan 13, 2021
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                    HI Team,

                    My cousine tried to deposit 48000 with 500 rupee denomination in one of the Axis bank CDM machine. The money stucked inside the machine and we got unsucessful slip. We complained to Axis bank on the same and they created a ticket and they are closing the ticket stating with the transaction successful hence rejecting the complaint.

                    Please help me on this.

                    Thanks
                    +1 photos
                    Axis Bank customer support has been notified about the posted complaint.
                    Jan 13, 2021
                    Updated by VenkateswaraReddy Yerava
                    SAK[protected], SAK[protected] these are the two complaints I have riased with Axis bank. Below is the response.

                    Dear Customer,

                    Investigation of Transaction Dispute has concluded and as per Bank records the transaction(s) was/were successful.

                    Your service request no. SAK[protected] for TLF 9774 is hence resolved.

                    For any other assistance please visit us at www.axisbank.com/support

                    Best Regards,

                    Axis Bank

                    SAK[protected] --->

                    Dear Customer,

                    Investigation of Transaction Dispute has concluded and as per Bank records the transaction(s) was/were successful.

                    Your service request no. SAK[protected] for TLF 9773 is hence resolved.

                    For any other assistance please visit us at www.axisbank.com/support

                    Best Regards,

                    Axis Bank
                    Jan 14, 2021
                    Updated by VenkateswaraReddy Yerava
                    Today I received 47500 out of 48000, please check on this
                    Jan 20, 2021
                    Updated by VenkateswaraReddy Yerava
                    Hi Team, Any update on this query.
                    Jan 23, 2021
                    Updated by VenkateswaraReddy Yerava
                    Hi Team, Any update on this query.
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                      S
                      Srimath
                      from Serilingampalle, Telangana
                      Jan 13, 2021
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                      Address: Hyderabad

                      I got a call from axis bank on 11th Jan regarding one assist service. And you charged me 2199 rupees on 13th Jan for the service.

                      Here are the issues
                      1) They told me that I will get information about the service within 2 days, I didn't receive it.
                      2) you have charged the money from the account yet the mobile number is not registered yet with the one assist service.
                      3) On your website it is given Rs.1, 799 then Why was I charged Rs. 2199?

                      Even those are not the primary issue, There was a clear misunderstanding with the Rs.2199 amount
                      During the call, the person was not clear and I understood the amount as Rs.219
                      Add to that there were no messages or mail with the clear printed amount so that there would be no misunderstanding.

                      Therefore, please cancel the service and refund the amount.
                      Axis Bank customer support has been notified about the posted complaint.
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                        M
                        MRIshank Kamboj
                        from Ra�ipur, Uttarakhand
                        Jan 13, 2021
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                        I have purchased two fastags for our cars from axis Bank, car registration no. are UK07Y6677 & Uk14F1096, and at the time of buying I have submit online all the documents required for the fastag purchase and now they were saying to do the kyc, so I am not able to recharge them, please help to solve this issue, no other company wants the kyc to be done, when we are asking for our refund of our security deposit, they were saying first do the kyc.
                        Axis Bank customer support has been notified about the posted complaint.
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                          R
                          rdvk00
                          from Madurai, Tamil Nadu
                          Jan 13, 2021
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                          Address: 180-182 South Masi Street, Lalithaa Jewellery

                          I Used axis bank 7 years.i paid credit card bill payment but still now Account has locked and Lien Amount please clear the lien balance
                          Axis Bank customer support has been notified about the posted complaint.
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                            V
                            Valinor
                            from Powai, Maharashtra
                            Jan 11, 2021
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                            Wrongfully deducted Fastag Adjustment Entry from my account. All toll transactions are paid in full already. This is a sham. Refund the full deducted amount immediately.
                            Axis Bank customer support has been notified about the posted complaint.
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                              B
                              Basavalingappa. M
                              from Bengaluru, Karnataka
                              Jan 11, 2021
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                              My I please Sir, that on 31/12/2020 I login through URL link lion orde after the login this link, I sending a money to BHIM APP with the healp of payumoney @axisbank. Totally Rs 15000/- I invested hared earned money daily grabing and eaning this app https://liono90psa-www.jp-erhu.com/#/Login?code=109778&tab=2 after investing the money till today I have not received single rupee from this app from website the company is well planned cheating me day by day. Last one week i.e.,[protected] afternoon this app is not working closed and my all invested and earned amount was zero. Therefore I humble requested please refund my investing amount only immediately. Thanking you yours faithfully.
                              +11 photos
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                                A
                                Antony Raja S
                                from Delhi, Delhi
                                Jan 11, 2021
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                                Address: BRANCH : IRUTTUPALLAM COIMBATORE-641114, tamilnadu

                                Dear Sir,
                                I used my axis bank ATM card to withdraw the money at fincare ATM in sivaganga, pin code 630561, Tamilnadu. The amount deducted is Rs 1000 (one thousand only). But the money did not come.
                                The amount was deducted from my axis bank SB account. Kindly do the needful. DATE : 11.01.2021, MONDAY, TIME 10:46 AM
                                The following message I received via mobile.
                                INR 1000.00 debited from A/c no. 862619 on[protected]:46:51 IST at CASH-ATM/FA025501/[protected]. Avl Bal: INR 1000.02. Call [protected], if not done by you.
                                Response code 91
                                NAME : S ANTONY RAJA
                                BANK : AXIS BANK, Bank A/c No. : [protected]
                                BRANCH : IRUTTUPALLAM
                                COIMBATORE-641114
                                Axis Bank customer support has been notified about the posted complaint.
                                the problem is not solved. why?
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                                  A
                                  Antony Raja S
                                  from Delhi, Delhi
                                  Jan 11, 2021
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                                  Address: FINCARE SMALL FINANCE BANK,NO A3, MAJEETH ROAD, FIFTH CROSS STREET, SIVAGANGA PIN CODE 630561, TAMILNADU, INDIA

                                  Dear Sir,
                                  I used my axis bank ATM card to withdraw the money at fincare ATM in sivaganga, pin code 630561, Tamilnadu. The amount deducted is Rs 1000 (one thousand only). But the money did not come.
                                  The amount was deducted from my axis bank SB account. Kindly do the needful. DATE : 11.01.2021, MONDAY, TIME 10:46 AM
                                  The following message I received via mobile.
                                  INR 1000.00 debited from A/c no. 862619 on[protected]:46:51 IST at CASH-ATM/FA025501/[protected]. Avl Bal: INR 1000.02. Call [protected], if not done by you.
                                  Response code 91
                                  NAME : S ANTONY RAJA
                                  BANK : AXIS BANK, Bank A/c No. : [protected]
                                  BRANCH : IRUTTUPALLAM
                                  COIMBATORE- PINCODE 641114
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    A
                                    Abhishek_13091996
                                    from Powai, Maharashtra
                                    Jan 10, 2021
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                                    Address: Delhi
                                    Website: axisbank.com

                                    I am writing this with regards to my credit card bill payment. My Credit card number is 4641-XXXX-XXXX-0383. I recently received a bill of amount Rs. 35000.

                                    This is to inform you that I cannot pay this amount as my family has fallen under hard time in recent months, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

                                    I can able to give 30% of my debts. If agree to settle with this amount, I shall be clearing their dues within the next 5 business days. More than 20% is not affordable for me in the present situation.

                                    I am ready to settle this as soon as I get the confirmation from your side.

                                    I have already paid 4600Rs as discussed with your staff that it is required for settlement and remove negative balance from my personal account.

                                    Please know that I have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

                                    Please reach out my number: [protected]

                                    Thanks,
                                    Abhishek
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Feb 03, 2021
                                    Updated by Abhishek_13091996
                                    It is not resolved yet.
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                                      S
                                      sandeeplamkane
                                      Jan 10, 2021
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                                      Address: Flat no 3 Avdhut Apt B Wing Sahyadri Colony, Pimple Gurav 411061

                                      I went axis bank atm near old sanghi at 14:03 hrs on Sunday [10/01/2021]. I tried to withdraw rs: 5000 first time and 5000 second time but the atm doesnt dispense the cash, even i didnt cash counting sound also. Atlast after 3mins atm displayed transaction timeout.
                                      But i received debit message of rs: 5000 & 5000 to my mobile. Till now i didnt received cash refund. Kindly look into this issue as soon as possible.
                                      Ac. No:[130813]
                                      Mail. Id: [protected]@gmail.com
                                      Mobile. No: [protected]INR
                                      mobile deducted message : 5000.00 debited from A/c no. 130813 on[protected]:03:52 IST at CASH-ATM/SPAN87110/621. Avl Bal: INR 395124.92. Call [protected], if not done by you.
                                      INR 5000.00 debited from A/c no. 130813 on[protected]:06:08 IST at CASH-ATM/SPAN87110/622. Avl Bal: INR 390124.92. Call [protected], if not done by you.
                                      +1 photos
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                                        N
                                        narendrakumar987
                                        Jan 10, 2021
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                                        Address: Axis bank, Bangalore

                                        Submitting a complaint

                                        On the home page of axisbank their is an ad for clayton watch cost 2499 can be claimed by paying only the shipping charges. Subscribed to this and got an code from axis bank and paid the shipping charges (499 inr) on 31.05.2019 but the product is not yet delivered till now. Called the axis bank no proper response, saying it is a merchant issue.
                                        Called the flatworld rewards, it is always switched off. Emailed but response. Looks like this a scam and i see one more member affected.

                                        [order #10518] (July 17, 2019)
                                        Product quantity price
                                        Clayton noble silver metal watch
                                        Male
                                        1 unit
                                        ₹2, 499.00
                                        Subtotal: ₹2, 499.00
                                        Discount: -₹2, 499.00
                                        Shipping:
                                        ₹499.00 via flat
                                        Rate
                                        Payment method: axis netbanking
                                        Total: ₹499.00
                                        Axis Bank customer support has been notified about the posted complaint.
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