Axis Bank Complaints & Reviews

I raised request to block this card four/five years ago when it was stolen by somebody and some amount of also stolen by same person. I don’t want the status hotlisted and I need the status permanently blocked instead of hotlisted. Usually the status should be permanently blocked.

I bought this card two months back, but axis bank. But I couldn’t make online payment after setting my PIN. Though I raised request many times, Axis bank is not responding me. Each and every time checking with nearest bank (Madambakkam, Chennai) and its manager is very in convenient for me. In the nearest branch, nobody answering except manager. I paid for this card also.

Sir, I left my job due to covid pendemic and fails to maintain balance in account, I send account closure form with unused cheque and card to bank and request them to close the account by courier as I am unable to contact them.. I have not received any response against my letter, I contacted by customer care and they refused to close my account untill I clear the negative balance but my friend told me that it is against RBI guidelines to charge customers account creating negative balance.. they have not informed me about the penalty amt. or negative charge at the time of opening my account.. kindly help me in this matter..

A deduction of rs 100 (Brn-pymt-card-[protected]]) is done from my account without prior information and there is no intimation of this deduction as well.

Sir,
I added 800 rupees to my account at 2:57 pm, the balance has not come yet, showing the available balance -101 please check as soon as.

Respected Sir/madam,

I Ruban Dutta would like to bring your kind attention that recently I have been immensely being bullied with unethical, intimidating & coercive behavior from one of the loan recover agents appointed by Axis Bank. (backed up by call recordings to support further)

Long story short (against me), post March 2019 credit card dues have been outstanding but somehow also managed to clear my small amount of minimum dues (even after opting for moratorium) upto some amount but since September I have been unable to pay my monthly dues as I have zero source of any income now. Hit hard by the pandemic.

I know defaulting is not an ideal situation from my side but all I have tried to convince is that the default is temporary and the repayment would soon become regular. (starting from February 2021)

Now here comes the recovery agent. There are many recovery agents I have been getting call from various number but one person/lady against which i received a call has turned into a nightmare. She started from defaming me, speaking coercive & including threats like (ab aap dekhiyega kya karti hu) and lot more. (ready to share call recording). Humiliation at personal level and several unethical ways to extort money like "make it by 3pm immediately or face the consequences, then she calls and says make it by 5pm right now, & then states make it by 11pm in a rude aggressive and with a bully tone which is not at all acceptable.

From the very first day i have never missed any calls from any loan recovery agent and have been cooperating and requesting for some time means i have already stated that as I have been hit by pandemic as well as jobless I will be starting my regular easy monthly emis from February. I am willing to restructure but they are continuing forcing me to pay a sum of 3690 immediately which at the time is impossible. Also I believe that defamation and humiliating of one's status over the phone is very unfair and not acceptable.

My Service request number of axis bank for restructuring or reconsideration[protected]

Complain registered service number[protected]

Always willing to cooperate but the third parties (agents) not willing to listen. As i said i don't have any complains regarding any agents except the one that I'm complaining for. I have already shared her number to the concerned department.

This has to stop sir. We all are civilized people and have got civil rights. Everyone os believed to behave in a civilized manner. I urge you to please look/investigate into this matter or else the harassment and irregular calls and bully will keep continuing against me from the respected lady. (agent)

(recordings are with me, I can forward)

Looking forward for your cooperation sir.

Thanking you

Your's sincerely
Ruban Dutta
[protected]

Very very very very very very very worst bank in the world...They steal the money without notifying to their valuable customers. If you ask about the reason for deduction. They will respond with irresponsible behaviour like some "auto-pay subscription is enabled to your account" even though we don't ask them to enable it.

Axis bank — 1699 rupees deducted without my permission as ecpp service charge. i dont want this service. need refund of money in my credit card.

Sir/Madam, I have purchased Credit card from AXIS Bank and on 01 January 2021, I have received message from ECPP Assistance for your Credit card account debited 1, 699/- by ECPP assistance. Without my permission One assist Charged 1699/- from my Credit card account after that i have called One assist Complaint Number for Cancellation of My insurance policy and refund the amount but there is no response from there. Kindly Cancel the policy and refund the amount.

My photo debit card order and i pay amount but not recive my card

Screen shot attached check it

Hi

The bank is fooling around the customer by not mentioning the additional charges even after continuously asking for the same.

The bank has also deducted the money from my saving account linked with my credit card stating that the bill is not paid even though the bill was paid well in advance before the due date.

A deduction of Rs 583 (Brn-pymt-card) is done from my account without prior information and there is no intimation of this deduction as well.

I've paid all bills and charges before or on time always. Still such deductions are being done

Hi I have registered to fast tag recently through axis bank inr 800 has been debited to account without my permission how can you recharge with out customer permission

Hi,

I have recently applied for fast tag from axis bank and has been allowed a fast tag account no.
Today[protected] inr. 800 has been auto swept from my axis savings account without taking my permission.
I
I called up axis customer care number to verify why the money got deducted from my account and i was told that there is separate customer care number for issues related to fasttag.

I submitted a request to stop the auto sweep but no response received.
More over the customer care number for fasttag is pathetic.

Sir, we the following persons approached the axis house, sector -128, Noida, up, for the grant of home loan for the purchase of flat no.H-1608, in J M FLORENCE, pocket -4, west Greator Noida.
We are working as PRTS, in central government organisation. For the last few months we approached bank employees but they kept us in dark making false assurances from time to time.we submitted all legal records as demanded by them but the loan could not succeed. Accordingly we were made mentally, physically and economically harrassed.
Our valuable time went in vain.
We want that the proper enquiry be constituted against the case i-d no.12938253.(home loan)
Yours faithfully
NISHA SINGH, PRT - KV NO.1, AFS, GORAKHPUR
O P SINGH, PRT- KV NO.1, AFS, GORAKHPUR

Whenever I try online transactions through my axis credit card, it throws an error saying your mobile number is not updated with us for online transactions. I updated it multiple times through multiple channels like visiting Bank personally twice, through Mobile app and through ATM. no use

Everytime bank folks say it is registered but it doesn't work

I have want transfer my account Delhi to Bahadurgarh but I am not able to connect customer care person because your phone no. busy or if connect says dial 0, 1, 2 extra. and disconnect after some time. so I want to close my account.

My salary account is in AXIS Bank and I deposited cash in my account using AXIS ATM machine at Iskcon temple bangalore. They have unecessarily charged a huge CONSOLIDATION CHARGE just for the reason of depositing around 60k cash. What is the harm in depositing my cash in my account?

I open my e-statement after a year I see that bank charged line amount with inform me or without contact with me I tell you axis bank please close my account I can't use it anymore and please waveof my line amount even I can't remember my customer ID ect or account number but still I get mail form Axis Bank end I hope you resolve my problem.

I have been using Axis Bank My Zone credit card for about a year now, and I’ve been issued a new card I.e. Flipkart Axis Bank credit card about a month ago. I was told that I’ll receive a limit of 55, 000 on my new card and accordingly I used the same. My first statement for the Flipkart credit card was generated on 15/10/2020 where my available credit limit was 691/- rupees and total amount due was 16, 274 as the rest was converted into EMI. And meanwhile another statement for My zone credit card was generated on 23/10/2020 of total due 37, 380 and available limit was 0 as the rest was converted into EMI.

And I have received various service calls from Axis Bank regarding the conversion of the amount/limit used on my new Flipkart credit card and none of them notified me that I have used more than my available limit or that the limit is merged for both my cards and it’ll exceed much more than the limit.

And even the app showed the separate limits for more than 40 days.

Now on 07/11/2020 when I accessed my Axis bank App, I was astonished to see that my both cards showed an available limit of -55, 000. And on 08/11/2020 when I contacted the customer care to report this error, I was told that my My zone credit card was upgraded to Flipkart credit card and the total limit available to me was 55, 000 in total and it may take a few time to show the same on the app.

So now, kindly answer my few questions. If my My zone card is upgraded to Flipkart Credit card then how was I able to use both my cards separately and even convert the amount used to EMI’s separately. And I have the latest card statements and voice recordings of the calls received from/to the customer care to prove the same. And how after 50 days o[censored]sage you are telling me that my card is overused and the total limit is exceeded and the I was offered to covert the same overused amount to EMI.

I am getting recovery calls from axis bank agents non stop. Its a total harrasment after such a fraud. There was no prior information or notice to me. I am being forced to pay the amount and I won't be able to use any limit even If I make any payment.

Dear Sir,
We had booked gas on 16 October, 642 rupees of, but the gas was not booked because there is no online facility available, please provide a copy of the transaction so that the money is transferred to the Indian Gas Company.