Axis Bank Complaints & Reviews

Hi

The bank is fooling around the customer by not mentioning the additional charges even after continuously asking for the same.

The bank has also deducted the money from my saving account linked with my credit card stating that the bill is not paid even though the bill was paid well in advance before the due date.

A deduction of Rs 583 (Brn-pymt-card) is done from my account without prior information and there is no intimation of this deduction as well.

I've paid all bills and charges before or on time always. Still such deductions are being done

Hi I have registered to fast tag recently through axis bank inr 800 has been debited to account without my permission how can you recharge with out customer permission

Hi,

I have recently applied for fast tag from axis bank and has been allowed a fast tag account no.
Today[protected] inr. 800 has been auto swept from my axis savings account without taking my permission.
I
I called up axis customer care number to verify why the money got deducted from my account and i was told that there is separate customer care number for issues related to fasttag.

I submitted a request to stop the auto sweep but no response received.
More over the customer care number for fasttag is pathetic.

Sir, we the following persons approached the axis house, sector -128, Noida, up, for the grant of home loan for the purchase of flat no.H-1608, in J M FLORENCE, pocket -4, west Greator Noida.
We are working as PRTS, in central government organisation. For the last few months we approached bank employees but they kept us in dark making false assurances from time to time.we submitted all legal records as demanded by them but the loan could not succeed. Accordingly we were made mentally, physically and economically harrassed.
Our valuable time went in vain.
We want that the proper enquiry be constituted against the case i-d no.12938253.(home loan)
Yours faithfully
NISHA SINGH, PRT - KV NO.1, AFS, GORAKHPUR
O P SINGH, PRT- KV NO.1, AFS, GORAKHPUR

Whenever I try online transactions through my axis credit card, it throws an error saying your mobile number is not updated with us for online transactions. I updated it multiple times through multiple channels like visiting Bank personally twice, through Mobile app and through ATM. no use

Everytime bank folks say it is registered but it doesn't work

I have want transfer my account Delhi to Bahadurgarh but I am not able to connect customer care person because your phone no. busy or if connect says dial 0, 1, 2 extra. and disconnect after some time. so I want to close my account.

My salary account is in AXIS Bank and I deposited cash in my account using AXIS ATM machine at Iskcon temple bangalore. They have unecessarily charged a huge CONSOLIDATION CHARGE just for the reason of depositing around 60k cash. What is the harm in depositing my cash in my account?

I open my e-statement after a year I see that bank charged line amount with inform me or without contact with me I tell you axis bank please close my account I can't use it anymore and please waveof my line amount even I can't remember my customer ID ect or account number but still I get mail form Axis Bank end I hope you resolve my problem.

I have been using Axis Bank My Zone credit card for about a year now, and I’ve been issued a new card I.e. Flipkart Axis Bank credit card about a month ago. I was told that I’ll receive a limit of 55, 000 on my new card and accordingly I used the same. My first statement for the Flipkart credit card was generated on 15/10/2020 where my available credit limit was 691/- rupees and total amount due was 16, 274 as the rest was converted into EMI. And meanwhile another statement for My zone credit card was generated on 23/10/2020 of total due 37, 380 and available limit was 0 as the rest was converted into EMI.

And I have received various service calls from Axis Bank regarding the conversion of the amount/limit used on my new Flipkart credit card and none of them notified me that I have used more than my available limit or that the limit is merged for both my cards and it’ll exceed much more than the limit.

And even the app showed the separate limits for more than 40 days.

Now on 07/11/2020 when I accessed my Axis bank App, I was astonished to see that my both cards showed an available limit of -55, 000. And on 08/11/2020 when I contacted the customer care to report this error, I was told that my My zone credit card was upgraded to Flipkart credit card and the total limit available to me was 55, 000 in total and it may take a few time to show the same on the app.

So now, kindly answer my few questions. If my My zone card is upgraded to Flipkart Credit card then how was I able to use both my cards separately and even convert the amount used to EMI’s separately. And I have the latest card statements and voice recordings of the calls received from/to the customer care to prove the same. And how after 50 days o[censored]sage you are telling me that my card is overused and the total limit is exceeded and the I was offered to covert the same overused amount to EMI.

I am getting recovery calls from axis bank agents non stop. Its a total harrasment after such a fraud. There was no prior information or notice to me. I am being forced to pay the amount and I won't be able to use any limit even If I make any payment.

Dear Sir,
We had booked gas on 16 October, 642 rupees of, but the gas was not booked because there is no online facility available, please provide a copy of the transaction so that the money is transferred to the Indian Gas Company.

Dear Sir,
We had booked gas on 14 October, 20 rupees of 42 rupees, but the gas was not booked because there is no online facility available, please provide a copy of the transaction so that the money is transferred to the Indian Gas Company.

Dear Sir - I have paid the full negative balance to the bank on 18/12/2020 Rs -1014 /-
The account closure form & ATM is also submitted to the Axis Bank Katni branch on 18/12/2020 & now the axis bank A/c balance is 0 on 18/12/2020.
Unfortunately, the negative balance of rs. 236/- is still showing on my A/C.
Therefore, I request you to take my problem into consideration and do the needful asap.

Name - Dinesh Mali
A/c No - [protected]
Mob No - [protected]
Negative Balance Rs -236/- on[protected]

Hello Sir/Madam,

I'm Khadar sheriff, I have been maintaining an Axis bank savings account since Aug 2011 in J P Nagar branch, bangalore. Lately i have observed that bank is deducting Rs 30 every month as " Consolidated charges for A/C" from my account.
12 Dec 20 -- 30 Rs deducted as "consolidated charges"
14 Nov 20 -- 30 Rs deducted as "consolidated charges". There are many more months where this charges were applied to me.
Acc no : XXXXXXX35XXX943
They are also charges extra for NACH which i'm paying for a loan. There was no information provided to me regarding these charges nor any intimation. The bank is finding one or the other reason to siphon off money from people's account. Please help me get my money back.

Regards,
Khadar

My personal loan no - PPR[protected] & PPR[protected]
and emi date is 5 th every month, so please change this emi date from 5 th every month to 11 th every month, this is due to we are getting the salary every month 10 th so please change the emi date, otherwise i could not clear the loan amount every month. So please kindly change my emi date to 11th of every month. Kindly request you to look into this as soon as possible.
Regards
DEEPAK SINGH

When I purchased a new credit card, I was given an additional card forcefully by the bank employee saying it is lifetime free of charge card and will provide some additional benefits.

Since it was free, I agreed.

However, after 1 year, bank charged annual fee. When I asked them to reverse the fee and cancel the card, they started charging interest and late fee for 2-3 months.

I had to pay not only the annual amount, but the additional late charges as well.
I called bank multiple times but there was no response.

Jhanjaria jewellers llp has its current account with axis bank geeta bhavan branch indore and also having facility of POS machine.

We had opted the facility of POS machine for our showroom and submit all the documents with respect to POS machine including certificated of Goods and service tax.

While reconciling the books with GSTR 2A, we had noticed that Goods and Service tax, which was charged by axis bank of POS machine transaction has been shown in GSTR 2A. We are unable to claim the GST, due to error committed by the Axis bank.

We had informed the same about the above error and request for its resolution. But axis bank officials denied to resolve the same and said the GST Number has been updated in our portal.

As we had submitted the certificate of GST at the time of opting the facility of POS machine, its duty of axis bank officials to update the GST Number in portal.

We had put several letter at our base branch GEETA BHAWAN branch indore to resolve our queries, but response from their end is null.

The total Charges debited by bank of POS machine transaction including GST is Rs. 560711.50/- and Goods and service amount is Rs. 85532/- which is not shown in GSTR 2A.

We are new organisation had started our operation in june 2019 and seek support from our bankers. The behavior and response by our bankers is very disappointing.

We are requesting to you to kindly update our GST which was charged by you in FY 2019-20 in GST portal, so that we can claim the same .

My name ramesh kumar. My firm name garg karyana store . I am current account closing application in 17_12_2020.Account closing reference no:_64490863. But account will be not closed . Request in the process. Please close my account.
M.No:_ 81958_86787

Hi
This is ponraj from Chennai. I have compliant that I have a account in axis bank Villivakkam branch more tha 3 year.
Complaint details is my money has been debited twice from my account.

Call me immediately

I have make a call to customer care no response

I have went to bank directly. No response

My money u all cheated. U alll people fraud

I have lost my money u all fraud

Ponraj
[protected]

Team my salary account debited in 6723.80 rs amount so kindly refund my account on priority basis....

Hi

The bank is fooling around the customer by not mentioning the additional charges even after continuously asking for the same.

A deduction of rs 1733.17 (Brn-pymt-card-) is done from my account without information and there is no intimation of this deduction as well.

Refund the amount immediately or else I’ll file case on your company.