Claimed

Axis Bank Complaints & Reviews

2.6
Updated: Dec 8, 2025
Complaints 13001
Resolved
6561
Unresolved
6440
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Axis Bank reviews & complaints page 134

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sumit1421
from Powai, Maharashtra
Dec 11, 2020
Report
Copy

This is Sumit Kumar, customer of Axis Bank(Thana road, Najafgarh New delhi).

I have my account in your bank and i wanted to convert my bank account from minor to major.i had applied for the conversion in the last week of october and according to your executive it only takes a maximum of 7 days for the conversion of account from minor to major but it has been over 1½ months still there is no response from the bank.

The executive keep saying that the Head office which is in Mumbai is not passing your request

First that executive said " That the image is not clear in your aadhar card, i rectified the issue by visiting the branch.

Then he said there is no signature in your pan card, i rectified that too.

Then he said you have updated your aadhar years ago that's why they have rejected.

Now he is saying i have requested a fresh application for your conversion

I am totally fed up from such kind of behavior from your bank.This kind of behaviour is totally unacceptable from the bank like Axis.I have even called your executive so many times.

The money which is in my account is my money not yours, You dont have any right to keep the money.I am in urgent need of money and i cant even withdraw my money nor i cant transfer my money.

Your bank is harassing me physically as well as mentally.

Please consider my request otherwise i am going to file a case on Axis Bank and also i will complain to the Banking Ombudsman's office

Sumit kumar
Axis Bank customer support has been notified about the posted complaint.
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    C
    cbaral
    from Powai, Maharashtra
    Dec 10, 2020
    Report
    Copy

    Presently my salary ac is with axis bank electronics complex branch. Axis bank has debited rs 4773 from my present account without any prior intimation stating reason that previously a sb account was there in lenin sarani axis bank which was opened in 2014 and that account beacame dormat due to non usage and on current date they debited the entire amount without any single intimation from my present salary account. I have not made any single transaction in thaet account in last 5 years. In this current pandamic situation when we are struggling for a single penny how can a bank do that whithout any information? i am a very old customer of axis bank i had personal loans and credit cards also i have never defaulted any payment. Please tell the procedure to reverse the charges
    Axis Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Shadab Quadri
      from Dhone, Andhra Pradesh
      Dec 10, 2020
      Report
      Copy

      Hi mohd Shadab I have a two accounts in Same branch it's different names because I am getting trouble for surname.in some documents is present .or not that's why I corrected my documents and go for changes .but they opened a new account further details.ok now they deducted charges in my new account for not maintain old account a huge amount.when I go to branch for details they told me about this.how can they deducted the charges.since 6years ago not using it.not a single transaction done..6500/- deducted charges in my running account further they links to this account.thatswhy charges cutted.in before they are sleeping.further charges.there is no kyc done.no new card apply.no cheque nothing done from my side totally closed permanently.they telling it's active.but they are not informed me yet . about this. Suddenly they deducted charges in another my account.atleast they message me sir your account is active please maintain or otherwise charges .applicable sir I want my money back. And I opened my wife account.its automatically closed permanently not maintain in 2016.
      Axis Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        H
        Hasanali Seliya
        Dec 10, 2020
        Report
        Copy

        Keep fix time to get a lunch

        Nobody can there
        +1 photos
        Axis Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          Mausami Kesarwani
          Dec 9, 2020
          Report
          Copy

          Respected sir or mam
          I have received a job from quikr jobs and through their reference to Axis bank for this they may charge reference fees document verification fees ets which include a total of 13200 and after making the payments they may off their phones or the number is unavailable.. I requested them to refund my money but they don't
          So I request you to adress my problem and kindly refund my money.
          +2 photos
          Axis Bank customer support has been notified about the posted complaint.
          Dec 09, 2020
          Updated by Mausami Kesarwani
          Sir plz kindly adress my problem

          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            akshaytomar023
            from Powai, Maharashtra
            Dec 9, 2020
            Report
            Copy

            Address: axis bank
            Website: www.axisbank.com

            I have used imps service to transfer the money. But money transferred to wrong account and the anount was 1 lac which i was tranfering to a person name ikbal so i got confused and dont know what to do now as i dint even have the number of that person and have no contact and I dont know who is the person holding that account. and amiynt was transfer around 9:50 pm today 08/12/2020
            Please help me.
            I m holding the axis bank account and money transferred to ifsc code:JAKA0SONWAR the jammu and kasmir bank ltd

            Thanks in advance.
            Regards
            Akshay Tomar
            Axis Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Rahul Todi
              Dec 9, 2020
              Report
              Copy

              Address: 4a chetan seth street , burra buzar kolkata -700007

              Re: A/c no.[protected]
              Respected Sir,
              I, hereby, request you to please reverse the unexplained consolidated charges deducted every month from my a/c Gopal Rakhi Pvt.Ltd., details are
              as follows:-
              11.7.20 - Rs.236
              22.8.20 - Rs.236
              12.9.20 - Rs.153.40
              17.10.20- Rs.507.40
              14.11.20 -Rs.118
              My a/c is Rs.50000 variant.I cannot afford such charges any further. Please refund back all the charges levied, or else I will be unable to continue this a/c with your bank. Thanking You.
              Yours faithfully,
              RAHUL TODI
              [protected]
              Axis Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                Dwip Jyoti
                from Mumbai, Maharashtra
                Dec 8, 2020
                Report
                Copy

                Address: Town-sarthebari, Dist-Barpeta, State-Assam, pin-781307

                Sir,
                With due respect and humbly submission i beg to state that one month ago i bought a tractor which is fianace by Axis bank .my axis bank loan account number is- LNR[protected] .my first EMI is on -10/12/2020.They assured me that they will collect my first EMI from home but now they told me that they will not collect my first EMI from home.They ordered me that i should deposit my 1st EMI on the branch manager account. They also told me that if i am not deposit my first EMI on the branch manager account they will impose additional charge in my EMI. Last 3 days i getting harrasment from the axis bank .i kindly request to government please help me.
                Axis Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  P Navajeevan
                  from Powai, Maharashtra
                  Dec 7, 2020
                  Report
                  Copy

                  Address: Axis bank raiway station road Nandyal AP

                  Hi,

                  I have recently applied fast tag from axis and same was received and used for my car ie AP9BP9468 and has been allowed a fast tag account no. [protected]
                  And on every journey from nandyal to hyderabad my fastag is automatically recharged without my permission nearly an amount of 800 been auto sweep from my account. I have never selected any such option to auto sweep while requesting fast tag account.

                  Its very bad from axis side to do it this way. More over their customer care number[protected] does not work at all.

                  Thanks,
                  Mudiyala saraswati' Nandyal AP
                  Axis Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    N
                    Nishant Saharia
                    Dec 5, 2020
                    Report
                    Copy

                    Hi

                    The bank is fooling around the customer by not mentioning the additional charges even after continuously asking for the same.

                    A deduction of rs 2987.58 (BRN-PYMT-CARD-[protected]) is done from my account without prior information and there is no intimation of this deduction as well.

                    I don’t have any such payable bills and charges or any credit card linked to my account, Still such deductions are being done every 2-3 months

                    Ac no- [protected]
                    Ac holder name- Rupali Barman
                    Contact no- [protected]/[protected]
                    Axis Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Sukhwant Sekhon
                      Dec 5, 2020
                      Report
                      Copy

                      Address: Makanpur, Palia kalan, Kheri , up 262902

                      I had applied checkbook of my Dad’s savings account no. [protected] on 25/11/2020 in axis bank but not recived checkbook yet so plz look up on my complaint I will be very thankful to u
                      Axis Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        V
                        Vaishali Vats
                        Dec 5, 2020
                        Report
                        Copy

                        HI
                        hope you are doing well.!

                        I have withdraw the amount 3 lakh through self cheque in axis bank and my account is also in axis.
                        I am not able to understand why the amount is deducted .

                        Deducted consolidated charges : 1890
                        GSt : 340.20

                        my concern is if someone needed such amount in emergency and when he withdraw his own amount then why the charges ?
                        it is really bad and disturbing..
                        Please let me know how i return my money bank .
                        Axis Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sarang Shrawat
                          from Powai, Maharashtra
                          Dec 4, 2020
                          Report
                          Copy

                          Access to the Menu is not available. Please contact Bank Administrator - Error is displayed
                          Axis Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            durga1982
                            from Powai, Maharashtra
                            Dec 4, 2020
                            Report
                            Copy

                            Address: GANDHI NAGAR 3RD CROSS,BELLARY

                            Dear customer, mandates reference no:utib[protected] issued to sbi life insurance company ltd with value 6464 and frequency adhoc is received today for processing account no ending with1528,
                            sir

                            i have not made any insurance with sbi and contact sbi insurance in our phone no no policy there

                            hence please clarify me

                            thanking you,
                            Axis Bank customer support has been notified about the posted complaint.
                            Dear Durga,

                            We are here to help you. For us to be able to attend to your concerns swiftly, we would request you to mail us with your SBI Life Insurance policy number and contact details on our official email address - [protected]@sbilife.co.in.

                            Upon mailing us, you shall receive an auto-generated 8-digits case id number starting with 13, e.g. 13xxxxxx. Kindly provide us with this case id here so that we can assign one of our customer service officials for further assistance.

                            Thanks & Regards,
                            SBI Life Insurance - Customer Care
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Manisha Borisa
                              from Powai, Maharashtra
                              Dec 4, 2020
                              Report
                              Copy

                              I have applied for Online PF withdrawal and the same has been settled but yet not credited to my account .After complaining manifold time at PF office the told me ask your Axis bank person for the same and its been more than five months i am struggling with this issue. Its an urgent requirement as due to pandemic i am dearth of money

                              Bank A/C No :[protected]
                              PF Account No:128503
                              Emp. No : 128503
                              PAN No : BZIPB4743D
                              Bank Name :AXIS BANK LTD
                              Name : MANISHA BORISA
                              +1 photos
                              Axis Bank customer support has been notified about the posted complaint.
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                avishek basu mallick
                                from Bengaluru, Karnataka
                                Dec 4, 2020
                                Report
                                Copy

                                Application ID: C1-[protected]-C1

                                It's been more than 10 working days and I haven't heard back from the bank yet on the status of my card
                                Axis Bank customer support has been notified about the posted complaint.
                                Dec 09, 2020
                                Updated by avishek basu mallick
                                19 days and still no update
                                Almost a month now
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  V
                                  Vigbabu
                                  from Powai, Maharashtra
                                  Dec 3, 2020
                                  Report
                                  Copy

                                  Lien amount

                                  Hi Team,

                                  I was using Axis bank account 7 years before as a salary account, after that I moved my salary to other bank. Now(November - 2020) I logged into my Axis account, I can see a lien amount at 1450, so I called customer care, they were saying its Debit card annual fee charges, which means now I have to pay that lien amount to use the account or also to close the account. without sue the debit card for last 7 years why...
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  Write a comment
                                  Report
                                  Copy
                                  S
                                  Safeeda Shafeek
                                  from Powai, Maharashtra
                                  Dec 3, 2020
                                  Report
                                  Copy

                                  I am having two different credit cards and each cards having own credit limit. For last few days my credit card transaction are getting declined continuously and i noticed that the limits on the cards reflects in negative balance. I contacted the customer support and the executive informed that the limits were merged on both my cards" This was done without giving any prior intimation at all. While i ask for the prior intimation they informed the bank have full discretion to make any changes without informing the customer.Merging of the credit limit without any prior notice leaving me completely stuck with how to make the payment! I am priority customer and paying every payment correct time.Please do the needful or contact as soon as possible
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    N
                                    ng48
                                    from Powai, Maharashtra
                                    Dec 3, 2020
                                    Report
                                    Copy

                                    Address: Mumbai

                                    I have made IMPS transaction on 7th october from my axis account [protected] to beneficiary of Abhyudaya bank account number [protected] of Rs90000 which was not credited to his account. I have raised dispute request sak[protected], visited bank branch (ref id[protected] and have been following up with customer care, relationship managers, bank branch representatives from last 1 month but the issue is not resolved yet. It is a matter of very high urgency now. Please help with the resolution
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Dec 03, 2020
                                    Updated by ng48
                                    Attaching the attested statement of beneficiary

                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      srikanth1990
                                      from Powai, Maharashtra
                                      Dec 2, 2020
                                      Report
                                      Copy

                                      I am having four different credit cards and each cards having own credit limit. For last few days my credit card transaction are getting declined continuously and i noticed that the limits on the cards reflects in negative balance. I contacted the customer support and the executive informed that the limits were merged on four of my cards" This was done without giving any prior intimation at all. While i ask for the prior intimation they informed the bank have full discretion to make any changes without informing the customer" I ask the executive to register a compliant a regarding the same and they keep refusing to register a compliant. Merging of the credit limit without any prior notice leaving me completely stuck with how to make the payment!
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit