Axis Bank Complaints & Reviews

I purchase bean from Amazon of Rs.999 and I paid the money in online mode through debit card but I return that recently but I doesn’t receive my refund till now but according to Amazon service they refunded my money but I doesn’t received it yet in my bank account and according to my bank there is no any money transferred back in my bank wallet...So my complaint is that I doesn’t receive my refund of Rs.999 yet.

All time in net banking always show invalid user credentials.

I have done a UPI transaction via GPay to one of learning portal in December 27 2020, money is debited from myside but opposite side it was not cretided a raised a dispute to my bank, I also Called the customer service and reported them issue they raised the request, request number is :SAK[protected] it was created on JAN 3, 2021, i recevied a message on JAn 29 2021, saying that my request has been closed, But my money was not refuned, I called bank and checked via customer service the first time when I called a lady spoked and she told she has reopen, I agreed and waited for their response but there was no action, later when i called again another csutome care agent who took the call told me that is not reopened and she is not supposed to and she told she will add a comment, =still there was no action, later I called and the call was redirected to supervisior she told she will sent a email and it will be resolved by 1 week, I still waited and again when I called them they were that no mail was sent, they are not providing proper details and not talking any proper actions they are just giving false comments, Its about two months still there was no action, I kindly request you take proper action to iniate refund of my money and also I request you take proper action for their cheating me with false statements.

I have ordered a phone on Flipkart on 12 Feb worth rs 18500 which was cancelled by seller on 16 Feb ..the seller claims that he had refunded the amount of 18500 to my account no [protected] with the reference no 74056631048104650981131 but i haven't get my refund yet ..and it was my student online Axis account which was frozen after order the phone due to excess limit reached ..kindly refund my money of 18500 with demand draft

Hi Axis bank CEO,

I have met with worst service from your bank when it comes to customer support.
An amount of 2000 inr has been dragged and final reached to 11000 inr because of yours's sloppy and unprofessional nodal officers and customer service representative.
First of all they don't believe customer evidences and then they manipulate actual problem and submit that according to them.

I had lost my credit card so i have to get it blocked(security purpose). When luckily i got my card back i asked customer support to unblock credit card for which they said a new credit card request will be raised and money will be transferred to that new account.
Every step happened and what i found instead of getting a new card my billing address got changed which I provided for new credit card.
Later on axis service started deducting credit card emi from my salary account with out my acknowledgement. Which was fine till December 2020. As I moved to new organization I was not allowed to use axis bank.

So, on march 2020 when I added 1000 in my account it got deducted towards credit card and when I checked into it i saw amount has been increased from 1300 to 3000. I contacted to customer support about it and asked for cash reversal for remaining amount and payment of left over they said they will be looking into and they have been looking into from that time till today.

So a payment which was merely 1300 inr has been increased to 11000 inr because of sloppiness of your support service. And when i talk to them they tell me an authority of Prime minister that i have to do the monthly payment. You are not ready to accept your short coming instead put it on customer.

I am adding different manipulated(from your service) ticket.

tickets created by axis bank service( though they have tempered with info that i provided):
[protected]
[protected]
64094529
64358413

My account was debited twice a day before while booking tickets from icrct login. Apart from fare, two different amounts were deducted claiming TIPS/SCG/NON MCC.

I don't know how such deduction are possible without my concern.

I own a credit card with axis banl and on february 5th ther's a charge of 607.44INR+109.34GST It says its for auto debit payment bounce..the point is i never told any bank employe or have never turned on auto debit on my credit card.this is completely a intentional cheating and usually i recive my bill on 15th ecery month 14th i ordered a product and cancelled it immediately for some personal reasond 15th i got my bill and 16th i got a refund for that product from the seller even though i got the complete refund amount on my card axis people told me that i have to pay minimum charges to avoid penalties my even though my outstanding is technically zero i was forced to pay outstanding amount of 18k this is complete misleadimg because of that i faced mental pressure i want my bounce charge money to be refunded back to my card or ill be taking this case further in the high court.my registered mobile no is [protected]

I hava taken auto loan from axix bank but unfortunately repayment not possible from 2016 to 2019 but now I am ready to pay by instalment my phone number is[protected]

From my axis account, an amount of Rs 1599/- was debited for one assist service on 25/02/2021 without any intimation.
I hadn't requested any such service. Please revoke that service and refund my money.

I have two AXIS Bank Credit Cards, each having a limit of 35K. I've converted both of them into EMI in the months of November/December on AXIS Bank's offer for the complete amount I was due until then. I kept paying the EMIs, and the amount was getting credited and was usable, as I was promised by the team converting them to EMI.. until December and the first week of January.
Later, one of them started getting declined despite me paying the EMI and refilling it up. I checked to find out that both of the credit cards had an equal negative balance. And the EMIs that I'm paying are going into that negative amount, rendering the cards unusable. When I make a payment to the cards, I see the old balance coming up, but I can't see that balance anywhere else (App, Netbanking).

I have called up customer care twice about this, and once they say it's because of government rule, and the other time that it's their internal policy of merging the cards to the highest limit of the cards. This has been very troublesome for me from a financial viewpoint and would like it to be resolved as soon as possible.

I opened salary account with Axis in 2016 and they also opened DEMAT account without my consent. Axis started sending me messages and charged Annual Maintenance charges. Then they started deducting money from my Bank account directly. I raised complaint many times but they aren't responding properly. Now since I kept the account Dormant, they have now reporting the Fund balance in Negative in Bank and DEMAT account. I have never used the DEMAT and requested many times to close this. I want this accounts closed and charged reversed. Please help.

I am trying to login to Internet banking. But it is showing as invalid user credentilas eventhough entering correct CUSTOMER ID

Transaction amount through swipe machine & sattlement anount dose not match in maximum cases. After inform to the bank authourity they are not gave any solution from it.I bound to decided surrendered your swipe machine & also quit my current A/C. And also request to provide A/C statement.

Dear Customer, Mandates reference No: UTIB[protected] issued to RELIANCE NIPPON LIFE INSURANCE CO LTD with value 2689 and frequency Adhoc is accepted for the account number ending with XXXXXXXXXXX4599 . In case of any issues please get in touch with your branch.

I have took loan from other banks but axis bank it's my beneficiary account, other bank after applied morotorium given acknowledgement number then to morotorium period they done cheque presentation in axis bank account it's not my mistake but am getting penalty charges up to 60, 000

Kindly refund the charges

Further details pls contact [protected]

My salary account in Axis bank has been converted to savings account (Without informing me ). When my debit card got expired, I called several times to customer care representative for same but did not get any fruitful response . Due to which I have stopped using my axis bank account. So I request to you please close my account because I do not want to use this account and when I logged in this account I see the balance munus(-806) so I request you please take action against this company and close my account as soon as possible thank you account holder pone no: [protected]
a/c : xxxxxx7364.

I opened salary account in Axis and its the worst every decision i made, their app sucks always and i shifted to HDFC later which i am happy but I deposited amount through Cash depositing machine as that is the nearest ATM to us and immediately someportion of the amount is blocked as lien amount i am not sure what that mean, I dont have any overdue credit balance or nothing.

I have a SI fecility between my current account and my CC account. some reason this system is stoped. and i tell Shunvankar Shinah [protected]. mr Abir [protected], koushik ghosh [protected]. about my problem meny time.. i deposite money dated 10/1/2021. approx 9 lakh. but i am not opparate my money.. and the SI system is not working. till now what can i do. or what is fault from my side?

I have wrong transferred 4000 rs.by using phon pay in your axis bank account holder that person phon no. Is [protected] on dated 17 feb.2021name of person vikas patel, Branch code is utib0002245 .please refund money me as soon as possible, my BOI Acc. No. [protected], Varsha rathod from indore.
Thanku

I am an employee in axis bank and already my account is in negative balance and day by day the amount is increasing it was -250 and its -4442
And salary account should not be in negative balance
Please clear the issue