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Axis Bank Complaints & Reviews

www.axisbank.com

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Updated: Mar 13, 2026

Complaints 13011

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Axis Bank reviews & complaints page 137

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Address: Hyderabad

Hi my name is Sudhagar S holding account with axis bank in Madhpur branch, Hyderabad.

Surprisingly they have lein amount Rs. 1512 from account. i do not have any loan or credit card with Axis bank.

Their customer care is also not working.

Kindly help me to get back my hard earned money back from bank

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Yesterday on 20.11.2020, I recharged by fastag wallet [protected]of axis bank using internet banking of sbi for rs.300/-, ref no.IGAJWPMCF3to cbaaxis ecollection. But still it is not credited to my wallet. Please do the needful.

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Hi, I was applying for axis bank saving account online, I paid amount of about 15k something but at last step which video kyc had fail. I have been told that I will get refund within 15days but even after 17days passed I didn't receive my refund.

Aug 6, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

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Axis Bank Customer Care

from Pune, Maharashtra

Nov 21, 2020

Verified Support

Hi, please share the registered contact number and we will get back at the earliest. Regards, Team Axis Bank.

Axis Bank Customer Care

from Pune, Maharashtra

Nov 21, 2020

Verified Support

Hi, please share the registered contact number and we will get back at the earliest. Regards, Team Axis Bank.

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Your A/c ...is debited by Rs. 27.44 on 20Nov20.Info: TIPS/SCG/MCC/17.11.20/BPCL HARI OM PETRO. Call [protected] for dispute.
This transaction frequently happened with my account. I hav called for dispute but concern person told that this is tax becoz vendor is not associated with bank and arrogantly disconnected my call.
I think new ziziya Taxation system is started by this people.Theey don’t hav any feelings that there salary comes out of our banking with them.
If they don’t reverse my transaction I will definitely close my all transaction, lockers with them. My registered number is [protected]

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Unwanted amount deducted by axis bank after petrol transaction two times for one translation what is this and why Info: PTL/SCG.VISA.POS17.11.20
PTL/SCG.VISA.POS/13.11.20/
Please clarify why the amount us deducted without prior information

Aug 6, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

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Axis Bank Customer Care

from Pune, Maharashtra

Nov 23, 2020

Verified Support

Hi, we wish to inform you that we have escalated your concern and you shall be responded shortly. Regards, Team Axis Bank.

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Address: Dhanore, Tal- Madha Dist-Solapur

Hello, my name is Dhiraj Patil. Yesterday I got an email. Demanding money for job offer. Unfortunately I paid 10000 rupees to given axis bank account. I am sharing you bank account details. Please make sure that account holder should not make fraud. I am sending you detail documents.
Account number :-[protected]
IFSC code:-UTIB0000009
Branch - Bengaluru

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Nov 20, 2020

Updated by Dnp1995 Cyber crime using axis Bank account

Nov 20, 2020

Updated by Dnp1995 Cyber crime using axis Bank account

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D

Dnp1995

from Powai, Maharashtra

Nov 20, 2020

I am sharing you screenshot of transaction. That fraud man may collected money from other people also around 80.kindly go and help me

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Hi,
i return my product on 16 sept 2020.product was gordania jacket 2909 rs.
they gave me dedline 22 sept after but still this amount not credited to my bank account

account no-[protected]
mobile no-[protected]
order id[protected]
refund referance number[protected]

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Hi,
i return my product on 19 sept 2020.product was skybag 3500 rs bag.
they gave me dedline 25 sept after but still this amount not credited to my bank account

account no-[protected]
mobile no-[protected]
order id[protected]
refund referance number[protected]

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Dec 05, 2020

Updated by yapatel816 please raise dispute on about month

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I have been following up from SEP but NO proper assistance received.
I am unable to use AXIS MOBILE BANK APP because the one time authentication is failing .

Though i am giving correct details it is failing.
I am giving the same pin in my authentication over phone it passes . Hence i am sure my details are correct.Card details are correct too.

FYI below solution which u axis support provided but it DOES NOT help:
1.To change pin and try
2.To try after sometime said numerous times
3.To provide correct details.

Kindly help resolve this issues asap and let me know clearly if this issues cannot be resolved .

Please let me know the pending amount in the card since i am unable to view the details of emi and all, i will clear up the due and proceed to get the services closed ...Very poor services from axis .I cant keep following more..

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A

Amritac1

Nov 20, 2020

Added the error

A

Amritac1

Nov 25, 2020

Any update from the bank?

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An amount of 40000 deducted in my axis account without my knowledge and now it's gone into negative balance. I called customer care and they misleaded me. I want details for deduction asap.

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Address: Bangalore

Info: Sign. Verf. Chrgs Mandate Regst/ Stop.

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Address: Boisar ,tarapur ,maharastra

Dear sir, I have swipe machine of axis bank my mid number is [protected], Tid number 28375453 .
My last transaction date before lockdown is 21/03/20.after that we closed our shop due to lockdown .and swipe machine also gt nerwrk issue..we are tried to complaint but not connected, after that shop closed so we are unable to complaint ..after that hotel reopens on Oct month..then we complained so many times and your technicians not attend immidiedely..after so many tries the machine repaired again...till now you deducted more than 6000( six thousand rupees) ..can you explain how this huge amount deducted???? A faulty machine, with out working condition how will chargeable...can you send me state ment ?? Pls give reason to deducted amount ...pls give complete details...I tried contact your sales persons, but no use ..pls request you give me my money back..thank you

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I am holding an account with HDFC bank, on 2nd November 2020 I tries to withdraw Rs 10, 000 from one of Axis Bank ATM's in Bangalore.
The shutter of the ATM cash disperse slot opened twice, but did not disperse any cash. But my HDFC account got debited for Rs 10, 000.
The same day I reached out to HDFC Branch in HBR Layout and registered a complain. I visited the Branch again on 4th November 2020 to enquire about the complain, they did not take any action.
Hence I called HDFC customer and informed them about the ATM Dispute. After Following it up with the customer multiple times on 14th November 2020 they informed that Axis Bank has informed that the Cash was dispersed. But I did not get the cash from Axis Bank ATM, the cash dispersing shutter of ATM machine opened twice but did not disperse any cash. I am not sure what needs to be done, to know where the cash went.

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Nov 18, 2020

Updated by Shahid098 This is the ATM ID (SWCW7349)

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I ordered an Axis Active Band four years ago in 2016 through Axis Bank Mobile Banking Application named Axis Mobile. Estimated delivery date was 23 Oct 2016. But neither I got my product nor I received my payment money back.

Please look into my matter seriously and urgently. Company is so irresponsible and its service is very poor. Customer Care no. is not helpful.

Dear Sir/Madam, Please take appropriate action against the Company and either deliver my product or refund my money back.

Nov 19, 2020

Complaint marked as Resolved

My complaint has not solved. Yet these people marked my complaint as resolved. I didn't get any mail or any call by the company. These people are only making us fool.

Axis Bank customer support has been notified about the posted complaint.

Nov 19, 2020

Updated by Insure Happiness My matter has not solved, then how can you do my matter mark as resolved?

Nov 20, 2020

Updated by Insure Happiness I am sending you the Axis Bank Statement as a proof. Now please solve my matter as soon as possible.
Please refund my payment money back. And please do not mark my matter as resolved untill I get my money back.

Nov 21, 2020

Updated by Insure Happiness Any Update?
What is the current status of my application?

Nov 21, 2020

Updated by Insure Happiness Please notify me and send me proof when you put the payment money back to my account.
Thanks and regards
Puneet Gupta

Nov 23, 2020

Updated by Insure Happiness Any update please? Are you doing something or only wasting my time?

Nov 24, 2020

Updated by Insure Happiness Why are you making me frustrated again and again ? Please clarify me whether you can help me or not. I have come to your forum with great hope.

Please do the needful at earliest possible.

Nov 25, 2020

Updated by Insure Happiness Sir any update?
Please help me.

Nov 30, 2020

Updated by Insure Happiness If you can't solve one's problem then why are you giving hope to someone? Please clear me whether you can help me or not. Otherwise I'll go somewhere else.

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I

Insure Happiness

Nov 24, 2020

Why are you making me frustrated again and again ? Please clarify me whether you can help me or not. I have come to your forum with great hope.

Please do the needful at earliest possible.

I

Insure Happiness

Dec 8, 2020

any update? Are you doing something or not? Or just making people fool. You don't give any reply, do not give any notification, do not give any update, don't do any investigation. You are only wasting our time.

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Address: Arnial shapur..district hoshiarpur.post office mustapur

I don't have any transaction yet but without any transaction rupees 413 debited from my account...I need my money back.

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Nov 18, 2020

Updated by Sanjay Soiciitkanjay Money debited from my account

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Address: Bangalore

I have not opposed for any auto sweep facility but today at 8.10 pm my FasTag got recharged by 517 INR. I'm shocked. How is this possible?

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Rita D'Souza

Nov 17, 2020

I have not opted

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I'm.a govt Gazetted Officer, govt of ap with mob number [protected] and I get repeated calls from different numbers of Axis bank asking for some person Ali Khan who is a stranger to me. Shame on you guys that you can't understand once when I told u that you calling the wrong number

Aug 6, 2021

Complaint marked as Resolved

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Axis Bank Customer Care

from Pune, Maharashtra

Nov 17, 2020

Verified Support

Hi, we request you to share your contact number for further assistance. Regards, Team Axis Bank.

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Address: Subhash nagar basti jodhewal hno 3267

Dear sir last some month my salry acocunt in axis bank after resign the job i go bank and close accout but bank reqest me dont close account tell me provided proper service and tell me next some day submit reqest and my balce in negtive in the period of close account and after 1500 balace in mines sir i will pay bank tell me i dont deduct any charges in again after some day deduct my 1250+225 dedcut i go bank bank dont help me tell me conectivity not working i complaint erase customer care but not my money back please refund my money 14/11/2020 date consolidated charges

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Address: Chennai, Taramani, Ascendas IT Park

Hi Axis Bank,

I have my salary account in Axis Bank, Tiruvanmiyur Branch, Chennai. An amount of Rs 3121.15 plus GST Rs 561.81 deducted from my salary account without prior information. I don't know, why they are charging this much amount under the name of consolidated charge & GST.

Nowadays, I am afraid of the 3rd Sunday in every month. Because, I faced this issue for the last two months. I have attached the last month complaint. (https://www.consumercomplaints.in/axis-bank-lien-balance-locked-amount-c2735887...⇄

I have no Axis Bank branch near my village. Please, resolve the issue and return back my amount to the account. I have no other way to contact the branch and customer care number to resolve this issue.

For your reference I have attached a few photos.

Best Regards
Jebaruban G

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Requesting axis bank to start auto debit on my debit card just to get ignored, put on hold for 45 minutes and being hinged up. In the end my query was never resolved. I would not recommend axis bank to anyone. They do not care about their customers.

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