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Axis Bank Complaints & Reviews

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Updated: Mar 13, 2026
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Axis Bank reviews & complaints page 138

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Y
Yasmeen8037
Nov 15, 2020
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Please revert all my deduction . I was informed on the status of account conversion from salary account to savings account . Because of this all one month salary and others . Please revert back my all money since September 2020. Very poor communications and fraud deductions with out prior communication.
Axis Bank customer support has been notified about the posted complaint.
Nov 15, 2020
Updated by Yasmeen8037
consolidated charges deducted 9352.73 with out prior information . and other deductions as well. Please look into this complaint ASAP . I am very much worried and i reached bank they are not giving any response.

Attached image having all deductions from bank only . Please revert all my money .

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    Yasmeen8037
    Nov 15, 2020
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    Hi,

    This bank is deducting thousands and thousands of money without proper communication and alerting customer.
    Firstly this bank has converted zero balance salary account to Savings account with out prior communication.

    Either you should have closed or informed us on conversion to savings account and prerequisites.. if you would have informed us .

    So far deducted 17000 from past 2 months . i was under assumption that it's still zero balance salary account . Please revert my money back . I am not interested in any account with Axis. Very disappointed with bank communication.
    Axis Bank customer support has been notified about the posted complaint.
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      G
      Gopalnigot
      from Powai, Maharashtra
      Nov 15, 2020
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      Address: Navi mumbai Belapur

      An amount of Rs. 4835+ gst Rs. 870 is deducted from my account without any prior intimation. I called customer care executive, he said the charges are deducted against cash withdrawal from non home branch. But while withdrawing money, we asked the bank executive about the charges, they do not provide any such details. These kind of charges are also deducted im last month. This bank has levied very high charges on each transaction. We asked customer care executive for complaint number, but he refused to provide it. We are ready to pay reasonable charges but these kind of heavy charges are levied every time. I want refund of this deduction.
      Axis Bank customer support has been notified about the posted complaint.
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        A
        asikar rahaman
        Nov 15, 2020
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        Address: birbhum

        APPROX 5000 charged form my account. pls do some thing
        Axis Bank customer support has been notified about the posted complaint.
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          sree1431
          Nov 15, 2020
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          I have already cleared my axis bank credit card dues 2 years back still showing written off thats why i cant a new credit card
          Axis Bank customer support has been notified about the posted complaint.
          please provide a new credit card
          Hi, please share your registered contact number and we will get back at the earliest. Regards, Team Axis Bank
          Hi, please share the registered contact number and we will get back at the earliest. Regards, Team Axis Bank.
          [protected] is my registered mobile number
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            A
            Abhishekkukku
            from Powai, Maharashtra
            Nov 14, 2020
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            Address: Nagda

            I Have account in my axis bank At the time of lockdown for 6 month i was unable to maintain the minimum balance, Today from my account the debited 5952+10710 gst under the name of consolidate charges, i reached bank they are not giving any response .

            Kindly help its very important monrey
            Axis Bank customer support has been notified about the posted complaint.
            Nov 14, 2020
            Updated by Abhishekkukku
            my contact number is [protected]
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              K
              Kuldeep chahal01
              Nov 14, 2020
              Resolved
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              Resolved

              Last three month bank deduction consolidated charge in my account . Very bad service
              Nov 14, 2020
              Complaint marked as Resolved 
              Stupid service
              Axis Bank customer support has been notified about the posted complaint.
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                Pratap Raju Jetti
                Nov 14, 2020
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                Address: vijayawada

                Unfortunately my sb a/c is having salary account with your stupid bank.. where almost all the employees are not answering promtly. I have approached related to my money got locked in lien balance from three monthsfrom 09/2020 to till to now today havent got the reply. Spoke to call center twice and they referred crdit card department who has locked my amount in lien balance. Credit card department not answering about lin of my money... especially the no. [protected].. i tried n asked in matha towers branch, Vijayawada no on responding, and second time asked at one town branch, Vijayawada 11.30 am till 1.30 pm but they are saying lien kept for ur credit card dues.. but till to now from three months deducting from my salary .. no one answering properly for about lien amount and finally send msg to my mobile for due an amount of Rs. 89405.69 and saying min.due Rs.12342.00 .. i[censored]r bank will not deduct for credit card what about my salary from my account. Then y r ur banbk officicals sending to my mobile for due on credit card.

                I personally went to one town branch in governorpet/vijayawada and again there also no reponse and they ask me to go to matha towers branch... what u think? ... u having our money and asking us to run like dogs... all the women work in ur branches speaks like and behaves like central government employee.

                In this regard, I request ur bank n settle, my credit card issues as ealy as possible other wise If i am not getting my money cleard i will be approached and I have to appealed in consumer court soon

                With regards
                Pratap raju jetti
                [protected]
                Axis Bank customer support has been notified about the posted complaint.
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                  M
                  mrudang shah
                  from Powai, Maharashtra
                  Nov 14, 2020
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                  I've getting N number of loan repayment reminder calls from the axis bank every days 3-4 times in a day that too start in morning 7am and even every time thy give repeated calls in day that too minimum 3-4 times. This is kind of harassment
                  Axis Bank customer support has been notified about the posted complaint.
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                    B
                    Baskara B
                    Nov 13, 2020
                    Resolved
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                    Resolved

                    Dear sir,

                    I have a Savings bank account in Axis bank and also I have 2 loan accounts. My detailed statement balance and dash board balances are not matching. i called customer care and they told me that your amount will be Lein and you will not be able to withdraw this amount. I do not understand why it went to Lein when I paid all my loan interest & bouncing charges

                    I need resolution for this

                    Regards,
                    Baskara B
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 17, 2020
                    Axis Bank Customer Care's response
                    Hi, we request you to share the registered mobile number for further assistance. Regards, Team Axis Bank.
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                      venkatesh koneri
                      Nov 13, 2020
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                      Due to the terrible experience with the home loan application with axis bank I decided to finally drop the idea of applying for home loan with axis bank. I had requested for the DD which includes the processing fee to be returned to me. However the executive is avoiding my requests by giving false promises and lies . He is Narasimha from loan centre axis bank ITPL Bangalore.
                      Axis Bank customer support has been notified about the posted complaint.
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                        G
                        gourav85
                        Nov 13, 2020
                        Resolved
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                        Resolved

                        This is Gourav from Covetkart, i have opened a proprietor account in axis bank my account is opened and i got my debit card but in my account it shows no debit card is linked for this user, i am totally frustrated i can do any transection one month gone but not get any help from axis bank branch south city 2 gurgaon, my account number is [protected],
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Hi, we regret the inconvenience caused. Please share with us your registered contact details and we will get back at the earliest. Regards, Team Axis Bank.
                        gourav85's [Complaint's author] reply, Nov 17, 2020
                        8700090058, 9711143096
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                          V
                          Vcds
                          Nov 12, 2020
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                          Dear sir,
                          This is to inform that I am G.Satheesh working in Nagapattinam as a Manager .With my friend introduction i approached our axis branch Tiruthuraipoondi.I submitted papers on April month.I had recieved a message on 25.6.2020 by our axis branch, Tiruthuraipoondi had financially sanctioned a loan of Rs. 30 lakhs(Bar code [protected]). Till now there is no response from that branch. I made a call to Mr. Naveen Field officer on august 18th 2020 but he shouted at me and kept my phone. Then i left few months and i approached in my native place of our axis branch, kallakurichi. They obtained all documents and during log in they rejected my file. I made a call yesterday to Tiruthuraipoondi officials but they are not responding properly and they are not pickuping my calls. So, please intervene in this matter and either they have to give loan to me in Tiruthuraipoondi or in Kallakurichi branch or else reject my sanction in tiruthuraipoondi so that i can get it in some other branch. The behaviour of staffs from april to till now gives me enormous stress to me. Please guide me sir.

                          Thanking you

                          G. Satheesh
                          Axis Bank customer support has been notified about the posted complaint.
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                            K
                            Kavitha v16
                            Nov 12, 2020
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                            Address: Axis Bank Bangalore

                            Hi

                            Im introducing myself as Kavitha.V having excellent financial track record and and very high cibil score and maintaining my salary account with your esteemed bank since a decade .
                            Your Bank executives considering my profile and payment history issued 3 credit cards with a credit limit to a tune of 3 odd lakhs. Since it is issued Im using all the 3 cards and I'm regular and prompt in paying all my bills within bill due date. I was also regular in my payments at the time of covid lockdown.

                            On 9th of November 2020 All my 3 credit cards are been merged and now my credit limit is
                            -131303. I called up your board line numbers and He was not clear to me for my questions on the same and I asked him if he could make me talk to his manager to which he did not respond and eventually hung up. With this I was raised doubt so I visited the nearest bank . The bank officials from Peenya (Bangalore) branch explains that they can't help me with this so I need to contact axis credit card division in Lalbagh road Bangalore.

                            On 10 of Nov 2020 I visited axis bank credit card division as per officials directions from peenya branch, hoping for positive response for my queries I met one officer in charge of customer support. He instead of answering to my questions stated that his system also mentions that my credits card are merged and he is helpless, he also qouted that I need to pay about 26101rs outstanding hidden charges. I disagree his behavior with customers and he is not potential or maybe bank is losing it's reputation employing such arrogant humans. He gives me piece of word saying ' go and give complaint with CONSUMER COURT'.

                            I don't understand this bank is charging me for my prompt payments so far .
                            However i condemn this move of the bank without my permission or consent they have merged my cards.
                            I feel this move of theirs may damage my reputation of my profile with other banks. And after writing so many emails am not at all getting any response..
                            My cards details are as follows:

                            1) **** **** **** 0170
                            2)**** **** **** 6580
                            3)**** **** **** 7346
                            Axis Bank customer support has been notified about the posted complaint.
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                              Varun Ghate
                              Nov 12, 2020
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                              Address: 25/1 B SHRI KRUPA APT behind hotel khushboo, Dhankawadi

                              Sir My Name is Varun Subhash Ghate
                              Axis Bank Put Lien on my saving account number [protected] for amount of Rs. 10700 approx which i have already paid but now they are saying i should pay rs. 500 more when i asked them they said your bill of 17-OCT-20 is generated I'm ready to pay that also but now they want me pay them 323.73 exactly now it's impossible to any Indian to get 0.73 paise i told them to make it 324 round figure but they refused and told me give cheque when i asked them today is 12 Nov the Diwali is Coming this week so there will be bank holidays it will take 5-6 day to clear that cheque and again you will charge me next bill They said it's not our Problem next time come in time Now for rupees 324 my approx Rs 12000 amount on hold how should i celebrate my Festival without cash
                              I'm so Depressed beacuse my little nephew is asking me for Dress and even though i have money on my account it's not available to me due to lien which is very less than my current saving please help me
                              Axis Bank customer support has been notified about the posted complaint.
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                                Vishalchowdary
                                Nov 12, 2020
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                                Resolved

                                I have been using flipkart axis card from past 2 years. Due to lockdown i have applied for moratorium. On september 2020 i got a call stating that i have to make immediate payment i was unable to make any payment. I have requested that im out of the state and cant make any payment as per now. And immediately my card stopped showing up in credit card section. Im unable to see outstanding balance or any other details whatsoever. My account was put on hold for 32000. Later on november 4th 2020 i have paid 35500 which was the full amount as they said including 10500 intrest. Later my account was still on hold for a week and 4000 have been deducted when i have transfered in my account. I didnt get the extra money that got deducted. Neither i got my card back. When i contacted the bank they said its premanently blocked. Nobody is helping me out even after paying the full amount. All i need is my credit card should show up in my mobile banking and internet banking so that i can access autodebit. Its so unfair that in the times of pandemic these banks are playing with people charging heavy intrest and even after paying that there is no use. Customer care is pathetic and the bank employees dosent even know what 100% on auto debit means. Sheer useless.
                                Jan 3, 2021
                                Complaint marked as Resolved 
                                My card hasn’t been reinsticated nor i can view my card details in internet banking. Fed up with axis bank for these 4 months. Im transferring my account to another bank. Never will i refer anyone to axis in my life.
                                Axis Bank customer support has been notified about the posted complaint.
                                Same pblm with me took axis bank has now become fraud bank
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                                  bhindwale
                                  Nov 12, 2020
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                                  Dear Manager, I had done a transaction to pay TAX to Indore Municipal Corporation through their web portal "mpenagarpalika.gov.in" using the Axis Bank payment gateway and done transaction from my online SBI account.

                                  The transaction was successfully completed from my account but failed to realized at represents end hence not received the receipt. The transaction's details as under:

                                  Transaction Reference No.: VSBI[protected]IGAJUKYNF3
                                  Date @ Time:[protected]:14:03.0
                                  Amount: 1, 800.00

                                  Please look into to the issues and resolve it.

                                  Thanking you.

                                  Amit.
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    Crystal gamerz
                                    Nov 11, 2020
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                                    From account deducted money
                                    424and 865
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      AtharvaDevdhar
                                      Nov 11, 2020
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                                      Address: Amravati

                                      I have ordered nokia tv on Flipkart and the transaction was failed money is debited from my account after 7-8 days I got message money is crideted but bank put that amount into lien amount so please resolve it Account number-([protected])
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Nov 11, 2020
                                      Updated by AtharvaDevdhar
                                      So please ask bank to unfreeze my amount
                                      Nov 11, 2020
                                      Updated by AtharvaDevdhar
                                      I didn't take any loan so please resolve it
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                                        Prakashbhosale
                                        Nov 11, 2020
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                                        Address: Manpada Road, Dombivli East

                                        Since last three months 2333 amount get deducted as a BRN PYMT CARD withount any information. The executive says that it get deducted for the card which never exists against my name.
                                        Axis Bank customer support has been notified about the posted complaint.
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