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Axis Bank Complaints & Reviews

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Last updated May 18, 2024
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Axis Bank reviews & complaints page 138

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B
Basharat Dar
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Credit card settlement

Hi,
I have been offered credit card settlement by axis bank customer care for 21000 and sent settlement letter through whatsapp and said to pay in two installments and I paid the same but axis bank is not endorsing that and saying that my settlement is void and I need to pay all dues, kindly help me with this ....
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R
Rao dr
from Hyderabad, Telangana
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Imps transaction

I had done an IMPS transaction on 20/10/2019 forRs 50, 005/- to a SBI account beneficiary. The amount got deducted from my account but did not reach the beneficiary.I have approached the local Alwal branch Axis bank and submitted dispute form.But the back end team of Axis bank is just closing the complaint without any explanation.Even the local branch is repeatedly filing complaint on my behalf but till today I have not received my amount.I...
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R
Rameshdba
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Sign verf charges mandate

Amount 118 rupees deducted from my account as sign verf charges mandate. Not sure why they have been deducted amount from my bank account.

Your A/c is debited by Rs. 118 on 31Oct20. Info: Sign. Verf. Chrgs Mandate Regst/ Stop. Call [protected] for dispute....
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V
VV AUTO TECK
from Powai, Maharashtra
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Cut my saving account balance 13000/- without information

Address:Koh-e-fiza stc palm square shop no.S A2- A8 lower ground floor , Bhopal
Website:www.axisbank.com

Dear sir,
Axis bank cut 13000/- to my saving account without any reminder no call, no SMS, no mail. 13000/- cuts my account say that consolidated charge .

I am student and 13000/ is big amount for any student plzz help me....
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S
Saiteja Mj
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Otp not receiving

Address:Hyderabad

Hi Team,

I am not getting OTP for my online transactions through my Axis credit card. I have called to customer care they said like my number was not registered with the card. But also they are nit updating and my call was on hold only.
Kindly do update my mobile number with my credit card....
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E
ebinjose1996
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Deactivate one assist and refund money

Address:10/110 E1, Valiyakulangara Buildings, Seaport - Airport Rd, Kakkanad, Kerala 682037

I received a call from axis bank 2 years ago. They told me this is for Card protection.. With out my permission they took my 1899rs from my debit card.. And I call to axis bank they told me this is another service.. they said they can raise the complaint of this. They raised the complaint and last year October, again 1899 Rs lost from my account, I again reached the bank and did the same process. I think now its over. But this year 29th October...
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P
pallevaripriya
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Credit Card uninformed joining fee

Address:Chennai

There was no joining fee informed before issuing the credit card but there was a charge of 500 initiated as it was not informed by the client, date of incident Aug 5th 2020. Now she is not responding to the issue she is saying that i'm on leave and can't respond to your issue.
client
+[protected]...
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R
RajatGupta15
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Account balance in negative

My account shows negative balance. If negative balance can be waived i can continue normal banking with Axis bank....
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S
Satyendra Srivastavammmm
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Axis bank credit card settlement

Address:gorakhpur

Respect sir
i inform you that i was use axis credit card but month of january-2020 i was accident 2 month in hospital (i have all hospital document)after that covid19 and o lost my job and i can`t paid my credit card bill payment
so i request to you please settlement my credit card amount and close my credit card
card number-: [protected]
name satyendra srivastava
mobile no.[protected]...
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1) While transferring the fund through axis internet banking, it say error 'access to the menu is not available. please contact bank administrator"'.
2) Mobile banking not working...
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R
ramankhosla
Jul 25, 2023
This thread was updated on Jul 25, 2023
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Complaint regarding refund from Amazon to Axis Bank

I purchased few products from Amazon, last year 13th November 2019, transaction highlighted in the screenshot given below.

Date of transaction - 13-November-2019
Transaction amount - ₹ 2, 939
Mode of transaction - credit card
Last 4 digits of credit card 8814

Refund amount for the product is ₹ 699

One of the product is not working properly which is under warranty period...
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Address:Kalina, Mumbai

I am a corporate customer of Axis Bank since last 10years. Since I have changed my rental accommodation, I visited Kalina branch in Mumbai for changing my address in passbook to the new rental accommodation. The branch manager informed me to bring registered rental agreement+Police verification report and also bring my wife in person (since it is a joint account with my wife) along with our aadhar card. On 27th oct I and my wife again went...
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R
Riteshkm9
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Closure of salary account

Address:Ahmedabad

For your information, my name is RITESH KUMAR. I had a salary account with axis bank. Unfortunately, I had to move out of India for my job work. So I made a request to close my account but from last few months I am getting the statements of my account into my registered mail ID. When I visited the branch to close the account, they told that they can not close the account since it is not a home branch and told me to talk with customer care....
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N
Noel Sandesh Nanda
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Credit card Dues

Due to covid 19 i lost my business and incure a loss of almost Rs.5 lakhs. I Lost my job and now i have no income source.
I am unable to pay the credit card dues and recovery agents are following me up. Currently i am not even able to earn the basic need for my family struggling for room rent and even groceries.

Recovery agents are asking me to sign in a paper and saying i[censored] don't pay sign on the paper and we will proceed...
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Today morning i got a message on my registered mobile number for my axis savings account that ₹865/- has been debited towards my account for FASTAG AUTOSWEEP. I have never activated the process for fastag autosweep and even my savings account is not linked to my fastag account then how money got deducted from my savings account for any fastag service.
Had a word with axis bank customer care which has no clue about this transaction...
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K
Kaur Jashminderjit
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Withdrawal of large amount

Address:axis bank faridkot, punjab

I have always been facing this problem. the axis bank is too happy and has no problems at all when we have to invest there, but when the turn comes to withdraw that money and invest elsewhere, they always come up with their lame excuses especially sign mismatch in case of cheque. they harass the customer so much that the person gives up the idea of investing elsewhere.
this incident has happened twice, initially the amount was 14 lac...
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A
Akshay kotadiya
from Powai, Maharashtra
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Fast tag auto sweep

My account number is-[protected]
And I have fasgtag from axis bank. Today I get massage for auto swap charged- rs 800
Bug I never go any toll road within 1 month then how they can auto sweep

My contact number-[protected]...
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V
Venkateshbabu Tsp
from Ranchi, Jharkhand
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Consolidated Charges deducted unknowingly

Hi,

I have my Axis Savings/Salary account from last 4years +, Last two years i did not used that card. So that i had a plan to surrender the same by paying the negative balance. +91 [protected](Registered Mobile Number)

Meantime In my current organization requested to keep open the Axis Bank account for the salary purpose. So that i was requested to bank officers on[protected]at Ananth Nagar Branch, Electronic...
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D
Dhanu M Thingalay
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vechile Number updation

Address:Udupi

Hii I compliant about my vechile number updation since 3 month Nobody is responding I think axis bank FASTAG service is vvvv worst I vl never buy again and throw out that... please don't buy axis bank FASTAG kachada services ......
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I have had a salary account in Axis bank since 2015.
On Monday (19/10/2020), I received a message saying total Rs.1890(excl GST) has been deducted from my account as consolidated charges and Rs. 340.20 being GST for these charges. I tried to reach out to customer care through email, but no use, didn't receive any reply from them....
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