Hi Axis Bank CEO,
My account no is [protected]
I have used Aircel mobile number [protected], and Aircel was closed. My salary account with you is linked the same mobile number.
I was not used the account last three years. In the mean time I have changed my address also, so that I am not received new ATM card also.
I want now update my new JIO mobile number: [protected] with my existing axis account no: [protected].
I personally went to Pondicherry Main branch and filled the form with the proper proofs on first week of September-2020. They told we will update within two days. But till now not update my mobile number.
Again I personally went to Pondicherry Main branch on 13-Sep-2020, your useless employees told that there is no possible to update Mobile number and address. Now I want my money from AXIS account for survive in the COVID19 situation.
So please update my Mobile number as soon as possible, I will update address online through my net banking.
If i am not getting my money cleard i will be posting this to all websites and will be taking this to consumer court soon, , , please move ...
Nagasellarathnam N
Old Aircel Mobile Number: [protected]
New JIO mobile Number: [protected]
Old address: 17, Mariyamman Koil Street,
Kathirkamam, Pondicherry – 605009
Oct 17, 2020
Complaint marked as Resolved Mobile number updated, but account is showing blocked or frozened. Going raise new complaint
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Oct 15, 2020
Axis Bank Customer Care's response Hi, we tried reaching you today, however, we were unable to connect as the phone was switched off. Request you to share an alternate number so that we may connect with you and offer the necessary assistance. Regards, Team Axis Bank.
Oct 15, 2020
Updated by naga.kamali Mr. Ramprasad called me and given SR number: 63247362.
Oct 15, 2020
Updated by naga.kamali Mobile Number updated, but I am not able to transfer funds.
Oct 16, 2020
Updated by naga.kamali Account showing Frozen and Blocked, please help to transfer funds.