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Axis Bank Complaints & Reviews

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Updated: May 25, 2026
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Axis Bank reviews & complaints page 144

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S
suhe
Oct 13, 2020
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I have made a transfer for Rs. 50000 today to my mother's SBI ACT BHANDUP EAST. Amount is still not credited.STATUS shows as SUSPECT. Please resolve the same immediately as I need the amount badly to make payments. Either credit the SBI account or reserve the entryand credit my saving account soon
Axis Bank customer support has been notified about the posted complaint.
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    N
    naga.kamali
    Oct 13, 2020
    Resolved
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    Resolved

    Address: Pondicherry

    Hi Axis Bank CEO,

    My account no is [protected]

    I have used Aircel mobile number [protected], and Aircel was closed. My salary account with you is linked the same mobile number.
    I was not used the account last three years. In the mean time I have changed my address also, so that I am not received new ATM card also.
    I want now update my new JIO mobile number: [protected] with my existing axis account no: [protected].
    I personally went to Pondicherry Main branch and filled the form with the proper proofs on first week of September-2020. They told we will update within two days. But till now not update my mobile number.
    Again I personally went to Pondicherry Main branch on 13-Sep-2020, your useless employees told that there is no possible to update Mobile number and address. Now I want my money from AXIS account for survive in the COVID19 situation.
    So please update my Mobile number as soon as possible, I will update address online through my net banking.

    If i am not getting my money cleard i will be posting this to all websites and will be taking this to consumer court soon, , , please move ...

    Nagasellarathnam N
    Old Aircel Mobile Number: [protected]
    New JIO mobile Number: [protected]

    Old address: 17, Mariyamman Koil Street,
    Kathirkamam, Pondicherry – 605009
    Oct 17, 2020
    Complaint marked as Resolved 
    Mobile number updated, but account is showing blocked or frozened. Going raise new complaint
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 15, 2020
    Axis Bank Customer Care's response
    Hi, we tried reaching you today, however, we were unable to connect as the phone was switched off. Request you to share an alternate number so that we may connect with you and offer the necessary assistance. Regards, Team Axis Bank.
    Oct 15, 2020
    Updated by naga.kamali
    Mr. Ramprasad called me and given SR number: 63247362.
    Oct 15, 2020
    Updated by naga.kamali
    Mobile Number updated, but I am not able to transfer funds.

    Oct 16, 2020
    Updated by naga.kamali
    Account showing Frozen and Blocked, please help to transfer funds.

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      vino2
      Oct 12, 2020
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      I am open online digital easy saving account on[protected] Thursday i will pay 15590 Rupees was debited and Video kyc was successfully completed and show my account number, customer id, Branch All details are shown totally 19days completed but now not Active my account and i will contacted to customer care he tell go to the branch and ask, i visit 5 times on axis branch he couldn’t solve this problem and don’t give proper response so please help me to solve this problem very urgent please, i called customer service also at 30times above he couldn’t respond properly

      Account number: [protected]
      Customer id :[protected]
      Branch :omalur
      Axis Bank customer support has been notified about the posted complaint.
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        R
        Rahul1994marcos
        Oct 12, 2020
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        Address: 304 Mantra residency Kailash Nagar Surat.

        Sir I deposited 5000 Rs in a cash deposit machine in surat lal darwaza branch on 11/10/2020 i.e Sunday with a remark cash retained and receipt says transaction has been declined and immediately contacted the branch on Monday morning i.e 12/10/2020 they say minimum it will take 15 days. I request you take immediate action and resolve my problem.
        Axis Bank customer support has been notified about the posted complaint.
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          C
          canopykid
          from Kochi, Kerala
          Oct 12, 2020
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          Address: Kochi

          I made two online transaction on 25/09/2020 for the amount of Rs.1004/- and Rs.100/- with my debit card to recharge Axis Bank Kochi1 Metro card, The amount was debited from my bank but Axis Bank prepaid card was not recharged. When i contacted Axis bank Customer Care, they replied in email that they had not received cash but my bank confirmed the amount was taken by Axis Bank on settlement date (29/09/2020) Even after many request Axis bank is not refunding or recharging Axis Bank Kochi1 Rupay prepaid card ending-0803
          This is not the first time payment failure refund from Axis bank. They will keep money for nearly one month until they return . They have the worst outdated banking software compared to other private banks. Complaints are of no use.I have same issues for Axis bank fastag also while recharging. Now i am stuck and planning to avoid and close Axis bank services at any cost. Axis bank customer can call me on [protected] for details.
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 12, 2020
          Axis Bank Customer Care's response
          Hi, we request you to share with us the account statement/ Mode of transaction / UTR number along with your vehicle registration number at etc.[protected]@axisbank.com for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank
          Oct 12, 2020
          Updated by canopykid
          All the details are shared including bank statement proof had been shared to Axis Bank customer care and no reply from customer care. Only reply Axis Bank customer care tell is "we have not received cash ".
          i am not angry beacuse i know with outdated software of Axis Bank, customer care employees cannot track a failed transaction. Only way to get back cash is to dispute or chargeback from the senders bank against Axis bank or customer court asking for penalty for delay in refunding.
          Oct 18, 2020
          Updated by canopykid
          I have not received refund and complaint is not resolved. Very poor service of Axis bank. Let them hold my cash ..I will go to consumer court after a little waiting with sufficient proof and will ask compensation for the delay .
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            S
            Shajjad hussain
            Oct 11, 2020
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            Address: SHOP NO 1 (INNER SIDE) L-92/2 BANK STREET MUNIRKA NEAR METRO GATE NO 3

            Dear team
            axis bank customer care service are very poor and process are very lendy the mai main purposes of the complaint is pos machine is not working properly complaint number is
            chld[protected] kindly resolve fastily the employee are lazy
            Axis Bank customer support has been notified about the posted complaint.
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              Bhabya Bhoumik
              Oct 11, 2020
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              Address: Axis Bank

              Quikr Axis Bank is totally fraud and In this scam about 4 persons joined and looted money from a middle class family
              From me they looted Rs. 21360 i.e. a huge amount for us which get crisis.So, Request you to please hurrily take action against on them
              Contact no(My) : [protected]
              Axis Bank customer support has been notified about the posted complaint.
              What step ahead?
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                Bhabya Bhoumik
                Oct 10, 2020
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                Address: Hazaribagh

                I want my money back Rs. 21360 from Quikr Axis bank
                Contact no. - [protected]
                Axis Bank customer support has been notified about the posted complaint.
                Hi, we request you to share your registered contact details for further assistance. Regards, Team Axis Bank
                My contact number is protected here
                Call me on [protected]
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                  V
                  VISAWADIA naresh
                  Oct 10, 2020
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                  Address: KUMBHAR WADA SUTAR CHAWL 4TH WADI, DHARAVI MUMBAI MAHARASHTRA 400017

                  Last 2 and half year I apply credit card with axis sion branch mister milin shaa always promise me on way your card I told him already 2 and half years passed where is my card he started rude with me and avoiding my call dist answer like I am a criminal
                  My humble request to you please take necessary actions according to my quiry I am a oldest customer of axis bank
                  I am
                  Waiting youy positive response from you thank you
                  Axis Bank customer support has been notified about the posted complaint.
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                    S
                    sisu virab halder
                    Oct 9, 2020
                    Resolved
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                    Resolved

                    Address: Bijoyram rayan burdwan

                    Axis Bank customer request account bank branch opening cancel
                    Oct 9, 2020
                    Complaint marked as Resolved 
                    distric Branch request account ducomenc cancel
                    Axis Bank customer support has been notified about the posted complaint.
                    Oct 09, 2020
                    Updated by sisu virab halder
                    Pleas request cancel my account
                    Oct 09, 2020
                    Updated by sisu virab halder
                    Pleas my account ducomenc of
                    Oct 09, 2020
                    Updated by sisu virab halder
                    My request complaint branch not responc
                    Oct 10, 2020
                    Updated by sisu virab halder
                    My request branch cancel
                    Oct 10, 2020
                    Updated by sisu virab halder
                    My information Emil pleas bank request cancel my account Axis Bank customer request cancel
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                      A
                      ataliboy
                      Oct 9, 2020
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                      Address: New Delhi

                      Dear Sir,

                      Kindly remove your EDC machine as after repeated complains it is not working since last one year.

                      TID No[protected]
                      VVTech Enterprises

                      please revert the charges from last one year and remove your machine as it is hampering my business
                      Best Regards
                      Vikas
                      Axis Bank customer support has been notified about the posted complaint.
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                        M
                        maharajbala
                        Oct 9, 2020
                        Resolved
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                        Resolved

                        Address: 38 A 76 east car street sattankullam 628704

                        I supposed to get a new debit card by Mar 2020 to my Bangalore address. However due to COVID I have not received it.

                        Last week I have got my card and tried to activate it over ATM and IVR. But got below error.

                        sorry this card is not authorized for use at this point...

                        This is really difficult and frustrating for me to send money to different bank and withdrawing money as I dont have axis bank debit card with me. But unfortunately I am using axis bank as my salary account.

                        mobile number - [protected]
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Hi, we regret the inconvenience caused. Please share with us the screenshot of the error for us to assist you further in the referred matter. Regards, Team Axis Bank.
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                          U
                          Upendra Akotkar
                          Oct 9, 2020
                          Resolved
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                          Resolved

                          Address: AXIS BANK CREDIT CARD MUMBAI

                          Respected sir/ madam
                          I have salary account at axis bank and also two credit card lone. Because of pendamic time i can't pay emi therefore they deduct my Rs. 26197 & Rs. 32989 amount as lien balance and also aded intrest on intrest which can be levied by supreme court on 28th september but they unable to remove hold to lien amount & credit amount in my credit card. what should i do i can't understand please help me please.
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Hi, we regret the inconvenience caused. Please share with us your registered contact details and we will get back at the earliest. Regards, Team Axis Bank.
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                            gem_sachin
                            from Jamshedpur, Jharkhand
                            Oct 8, 2020
                            Resolved
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                            Resolved

                            Address: FLAT NO.-1004, TOWER -T1, GULMOHAR GARDEN, RAJ NAGAR EXTENSION, GHAZIABAD

                            Dear ma'am/sir,
                            Greetings!

                            This is to inform you that i have 3 loans and a credit card running from axis bank. Unfortunately, i lost the job and now i am unable to pay the emis. I requested them to pls go for the moratorium extension and explained them the whole scenario. But inspite of that they are presenting emis in my bank account 4 times in a month and harassment calls for payment of loans & credit cards. Due to this, ecs return charges were levyed in my bank and my bank account went in negative balance. I had arranged few funds from my near and dear ones, so that i can purchase grocery for my family and children. But due to ecs return charges, all the amount went to zero and then negative afterwards. My intention is to pay every penny of the bank but their behavior is impacting my life.

                            My loan account numbers are: ppr[protected]; aur[protected] & ucr[protected].
                            My credit card number is - 4514 * * 9735.

                            Request you to pls intervene and stop this as the same is an unethical practice of the bank.

                            Thanks & regards,
                            Sachin kumar
                            Mob: [protected]
                            Jul 1, 2022
                            Complaint marked as Resolved 
                            The harassment calls were immediately stopped and they settled my card too without much hastle
                            Axis Bank customer support has been notified about the posted complaint.
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                              manojgayakvad
                              Oct 8, 2020
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                              Address: GHAMBHIRPURA, IDAR, GAMBHIRPURA, IDAR

                              6'oct i trancation but trancation was pending and my axix account 2000 rs dabbit receiver bank not credit..
                              Axis Bank customer support has been notified about the posted complaint.
                              Oct 08, 2020
                              Updated by manojgayakvad
                              My trancation is not completely

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                                P
                                from Ludhiana, Punjab
                                Oct 7, 2020
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                                Address: Model Town, Panipat

                                I visited Axis bank of Model Town, Panipat. There is an Assistant Manager name Jyoti Arya. First day she said bring the documents for addresses change next day she talked to me rudely pagal h roz aajate h & still not updated my address after 4-5 days.
                                Axis Bank customer support has been notified about the posted complaint.
                                Oct 08, 2020
                                Updated by [email protected]
                                Neither my application is updated as I have to apply for a debit & credit card.
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                                  S
                                  sdkumar83
                                  Oct 7, 2020
                                  Resolved
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                                  Resolved

                                  I have debited axis bank account ending with 37164 and card ending with 4358 on 29.9.2020 with amount 1899/- given one assist renewal without my mandate/knowedge they debited.. I just don't want the subscription of one assist and please cancel my subscription for my account.
                                  Hence, cancel the subscription and refund the same into my account. My relationship no. 8494884. I am waiting for confirmation of delation of this service and also refund the money @1899
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Dear S D Kumar,
                                  We regret the inconvenience caused to you. Please note, we have forwarded your details to the relevant team. They shall connect with you within the next 24 - 48 working hours and assist you with full refund for the same. Your patience is highly appreciated in the meantime - Nitesh, Team OneAssist
                                  Dear S D Kumar,
                                  We regret the inconvenience caused to you. Please note, we have forwarded your details to the relevant team. They shall connect with you within the next 24 - 48 working hours and assist you with full refund for the same. Your patience is highly appreciated in the meantime - Nitesh, Team OneAssist
                                  Dear S D Kumar,
                                  We are happy to inform you that the plan has been successfully cancelled and full refund of Rs. 1899 has been initiated, under the service request #7410070. Kindly note, the same shall be credited in your original mode of payment within the next 5 - 7 working days. Your patience in the meantime is highly appreciated - Nitesh, Team OneAssist.
                                  Dear S D Kumar,
                                  We are happy to inform you that the plan has been successfully cancelled and full refund of Rs. 1899 has been initiated, under the service request #7410070. Kindly note, the same shall be credited in your original mode of payment within the next 5 - 7 working days. Your patience in the meantime is highly appreciated - Nitesh, Team OneAssist.
                                  Dear S D Kumar,
                                  We are happy to inform you that the plan has been successfully cancelled and full refund of Rs. 1899 has been initiated, under the service request #7410070. Kindly note, the same shall be credited in your original mode of payment within the next 5 - 7 working days. Your patience in the meantime is highly appreciated - Nitesh, Team OneAssist.
                                  Dear S D Kumar,
                                  We are happy to inform you that the plan has been successfully cancelled and full refund of Rs. 1899 has been initiated, under the service request #7410070. Kindly note, the same shall be credited in your original mode of payment within the next 5 - 7 working days. Your patience in the meantime is highly appreciated - Nitesh, Team OneAssist.
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                                    S
                                    sandeep bulla
                                    Oct 5, 2020
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                                    An unauthorized transaction took place in my Savings account.
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      bino90800
                                      Oct 5, 2020
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                                      I have a refund from Flipkart for a laptop to credit card. And the amount is not credited to my credit card
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        S
                                        sam_96
                                        Oct 5, 2020
                                        Resolved
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                                        Resolved

                                        Tried recharging my axisbank fastag wallet account recharge through their etc. Axisbank.co.in portal. Used the vpa option.
                                        Transaction request received on my google pay app. Money deducted on transaction confirmation.
                                        But axis bank portal didn't reflect saying transaction unsuccessful. So wallet not recharged. Failed transaction. Now how can i travel on my way? System not ready for real-time transaction and failure resolution.
                                        Aug 6, 2021
                                        Complaint marked as Resolved 
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Hi, we request you to write to us at etc.[protected]@axisbank.com for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.  
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