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Axis Bank Complaints & Reviews

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Updated: Dec 8, 2025
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Axis Bank reviews & complaints page 145

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O
opmishra57
Oct 1, 2020
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Dear Sir,
I Om Prakash Mishra was withdrawing money from my local Axis Bank ATM at Bounsi on 23rd August 2019 around 15:10 hrs, Dist- Banka (Bihar), and my card got stuck in the machine so I asked for help, and the person who came as security guard exchanged my ATM card and later he withdrew 104500 rupees from my account. Later I came to know that there was no Security Guard in that ATM So I informed the local police station and registered an FIR against this case but it's around 1 year and I didn't get any update from them.
That ATm of Axis bank is still without any guard and no one is there to help customers.
Aug 10, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2020
Axis Bank Customer Care's response
Hi, we are open to help you! Please share with us your registered contact number and we will get back shortly.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
Hi, we request you to refer to the following link https://application.axisbank.co.in/webforms/axis-support/report-fraud.aspx to raise a dispute for the referred transaction Regards, Team Axis Bank.
Hi, we request you to refer to the following link https://application.axisbank.co.in/webforms/axis-support/report-fraud.aspx to raise a dispute for the referred transaction Regards, Team Axis Bank.
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    anuradha_thota
    Oct 1, 2020
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    Subject: Axis Bank Complaint Status Update [ID: 2714661]

    Dear Sir,

    This is regarding Fraudulent transaction made on my Axis bank and bank is demanding to pay total amount of 167450 and also interest on it. They have autodebited 16701/- from my account as I was paying my electricity bill.
    so every month 24% levied on my bill and latest bill has come to 175290/-
    some unscrupulous person enjoy doing fraudulent transaction of 167450 and i have to pay for it with interest.
    Please guide my what i have to do.
    Aug 6, 2021
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Hi, we regret the inconvenience caused. Please share with us your registered contact details and we will get back at the earliest. Regards, Team Axis Bank.
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      ASHU JASUJA
      Oct 1, 2020
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      Today Morning I Transferred 3000 amount in the Axis account which is salary account. When I checked the balance it was 2142.50. Moreover there is no any receipt of this deducted amount in transaction history as well. When i tried to contact them they are saying there is a technical issue we can't check right now, so please call after sometime. This is a serious fraud .
      First of all, if this fee is some fee by the bank, then they should have informed me through message and Moreover after deduction it should have shown there in the transaction history too which it got deducted for.
      I want my refund or else I will close my account from there and will ask my all company's colleagues as well to close their all account as everybody is having axis account only as salary account . This is not the way to work .
      Aug 10, 2021
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 01, 2020
      Axis Bank Customer Care's response
      Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute for the referred transaction. Regret the inconvenience. Regards, Team Axis Bank.
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        ASHU JASUJA
        Oct 1, 2020
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        Today Morning I Transferred 3000 amount in the Axis account which is salary account. When I checked the balance it was 2142.50. Moreover there is no any receipt of this deducted amount in transaction history as well. When i tried to contact them they are saying there is a technical issue we can't check right now, so please call after sometime. This is a serious fraud .
        First of all, if this fee is some fee by the bank, then they should have informed me through message and Moreover after deduction it should have shown there in the Trisection history too which it got deducted for.
        I want my refund or else I will close my account from there and will ask my all company's collagenous as well to close their all account as everybody is having axis account only as salary account . This is not the way to work .
        Aug 7, 2021
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 02, 2020
        Axis Bank Customer Care's response
        Hi, please share your registered contact number and we will get back at the earliest. Regards, Team Axis Bank.
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          Krishnanand Giri
          Sep 30, 2020
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          I had travelled from chennai to trivandrum on 27th september, by car, and paid for all the tolls using my axis bank fastag. On 29th september, i receive a message saying my fastag account has been debited with 240 rupees towards some adjustment fees. I have no clue as to what this is and i was not notified about it either.
          Aug 6, 2021
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Hi, we request you to contact our FASTag helpline number at [protected] for further assistance in the referred matter. We regret the inconvenience caused and are open to help you. Regards, Team Axis Bank.
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            Shivam Raje
            Sep 29, 2020
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            Address: Science city road

            Name - shivam raje
            I have a flipkart axis bank credit card and they have charged me 1699 rs today without taking my concent this is totally redicilous i want this refund or else i'll file a complaint in rbi
            Aug 6, 2021
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Hi, we regret the inconvenience caused. Please share with us your registered contact details and we will get back at the earliest. Regards, Team Axis Bank.
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              Shreya8617
              Sep 29, 2020
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              One assist service charge by axis bank

              Dear sir / madam,

              This is shreya. M
              One assist relationship
              Mobile #[protected]

              My axis bank a/c no - [protected] has been debited by 1899.00/- for oneassist membership.
              I receive phone calls from this no - 91 [protected] regarding one assist service but i do not accept this service without my approval they deducted money from my account.
              So i contacted oneassist customer care couple...
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              adityakeshu
              Sep 29, 2020
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              Without my permission some amount getting debited from my account continuously
              Axis Bank customer support has been notified about the posted complaint.
              Is there any update??
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                S
                Sep 29, 2020
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                I have been usingy salary account for transactions of small amounts but suddenly one day it is showing -1119.27 as negative balance
                Axis Bank customer support has been notified about the posted complaint.
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                  Niks.nitin.nikhil
                  Sep 28, 2020
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                  Address: E-308,Melange Residency, Hinjewadi, phase-3

                  I have requested many times to axis bank for refund of double dabit on telegoun toll plaza pune, i have paid cash Rs. 270 on telegaon toll plaza due to less amount in fast tag wallet but in next toll 203 got deducted from fasttag which should not deducted becuase i have paid for whole route 90 km.
                  Axis bank not helping at all

                  Car - DL10CB7042
                  TOLL- Telegaon Toll Plaza Pune
                  Transaction- 24 Sep 2020 TT00:30
                  +1 photos
                  Aug 13, 2021
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 28, 2020
                  Axis Bank Customer Care's response
                  Hi, we regret the inconvenience caused and would like to request you to write to etc.[protected]@axisbank.com for us to check & assist further. Regards, Team Axis Bank.
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                    Priyanka sunkara
                    Sep 26, 2020
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                    Address: Vijayawada

                    Iam unable to book my cheque book as iam having lien on my account. I deposited lien amount on 3 days back itself and my lien was not cleared.

                    I have an emergency of my cheque book

                    The same number of [protected] is in account.

                    Want solution no proper response from bank staff
                    Axis Bank customer support has been notified about the posted complaint.
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                      Srinivasa Velagala
                      Sep 26, 2020
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                      Hi

                      I cannot use unparliamentary language here. If I had to use you will feel to commit suicide. I have got so much frustrated. If you cannot do proper service just close. I have been associated with Axis Bank from 2012. The only reason why I still associated with you is the support that branch people.
                      Axis Bank customer support has been notified about the posted complaint.
                      Hi, we regret the inconvenience caused. Please provide us with details of your concern along with your contact number and we will get back at the earliest.
                      Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                        Shubhojitpodder
                        Sep 26, 2020
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                        Address: Chinsurah khadina more

                        Chinsurah khadinamore brach me atm me 3din s3 deposit nehi ho raha hai
                        Axis Bank customer support has been notified about the posted complaint.
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                          Anirudh mantre
                          Sep 26, 2020
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                          Iv been using axis bank long time
                          But now recently there was minus balance showing in my account and i couldnt find any transactions in my statement.and this is second time axis bank is doing with customers and it was not a small amount
                          Axis Bank customer support has been notified about the posted complaint.
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                            vivek_jhajjar
                            Sep 26, 2020
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                            I ordered an axis fastag in the beginning of the month and have not yet received it, though the money has been deducted from my account. A wallet has been created but the physical tag is still missing, nor have i got a communication regarding its status. Whats the point of having a wallet, if i dont have my physical tag.
                            Axis Bank customer support has been notified about the posted complaint.
                            Even the same thing happened with me. These people are useless. You might have spent Rs 200, just feel that you gave it to b****r. In my view b****rs are better.
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                              J
                              jai tolani
                              from Mumbai, Maharashtra
                              Sep 25, 2020
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                              Address: Ulhasnagar - Thane - Maharashtra

                              I am writing this complaint regarding excess amount rs.10650/- deducted from my axis bank account without any intimation or permission,

                              Already there are no jobs businesses are closed due to covid and here banks are stoling money from people,

                              I am really disappointed from this incident as a priority customer,

                              Axis bank located in ulhasnagar branch in thane district maharashtra state, no one is helping for this incident they are just lieing that they will resolve the issue,

                              Even i met with branch manager no positive response from branch,

                              Kindly look into this matter,

                              This is like fraud is going on now,

                              Kindly contact me

                              [protected]
                              Axis Bank customer support has been notified about the posted complaint.
                              Hi, we request you to share your registered contact number for further assistance. Regards, Team Axis Bank
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                                Rupkatha Nag
                                from Amritsar, Punjab
                                Sep 25, 2020
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                                Address: Axis Bank, Chinsurah Branch, Municipality, Chinsurah R S, Chinsurah, West Bengal 712101

                                Hi,

                                I write to express my displeasure against an axis bank employee. Her name is debanjana and the branch concerned is the chinsurah branch. I maintain a savings account with this branch. She tricked me and raised an application for a credit card on my behalf. Whereas, all the time, she continued to tell me that she's actually cancelling out the credit card offer that's in my name.

                                I trusted her until one fine day, i received a statement from axis bank with charges for joining the credit card. The statement was dated sep 15, 2020 and it carried a charge of inr 590. This was ridiculous because i received a charge for a credit card that i did not ask for and did not even receive.

                                When i called debanjana back about this, she refused to accept the issue. Rather, she turned abusive and told me if i wanted i could just close my account with the bank. I have decided to close my savings account with the axis bank chinsurah account, following this conversation with her. However, i would request some strong action to be taken against her, because this is not the type of treatment one would expect from a bank employee.

                                Thanks,
                                Rupkatha
                                Aug 12, 2021
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 28, 2020
                                Axis Bank Customer Care's response
                                Hi, we request you to share wih us your contact details to get further assistance. Regards, Team Axis Bank
                                Hi, we regret the inconvenience caused. Please share with us your registered contact details and we will get back at the earliest. Regards, Team Axis Bank.
                                Hi, we regret the inconvenience caused. Please share with us your registered contact details and we will get back at the earliest. Regards, Team Axis Bank.
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                                  surya t
                                  Sep 25, 2020
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                                  Kindly please remove lean on my axis bank savings account
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Account no:[protected]
                                  surya t's [Complaint's author] reply, Sep 25, 2020
                                  Its a salary account so kindly please remove lean.If credit card outstanding is there then try to deal in another way not this way.So, kindly please remove lean on my account no. 918010065488651
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                                    rasmita d
                                    Sep 25, 2020
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                                    What is the hell you are deducting this cnsolidated charge from my account in this pandemic. What you people are thing, i do not job at this moment and you are showing so much disloyalty.

                                    I want my money back orelse i wont pay any single peny in next i am telling you

                                    If you deduct this useless deduction, seriously i will block the card. You should not pressurize and should not deduct money from our account without intimating me.
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      Rishiabc
                                      from Nashik, Maharashtra
                                      Sep 25, 2020
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                                      I am rishab ware having account with axis bank my account is in lien because credit card dues not paid on time due pandemic covid i got a call day before to pay minimum due i agreed but when i tried to pay suddenly account balance is showing in lien this is very pathetic kind of service which has been happened without informing or reminding the customer i am always trying to reach customer helpline no agents are ready to process all are requesting to contact branch and when i visited branch they said to contact helpline no as if now system is down what kind of service is this shameful can't help people in resolving simple things just to remove lien and debit whatever minimum due and refund whatever remains the same also i have written letter to the branch still no action why this is so need to action on priority
                                      Aug 14, 2021
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 26, 2020
                                      Axis Bank Customer Care's response
                                      Hi, we request you to kindly provide us with your registered contact details for further assistance. Regards, Team Axis Bank
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