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Axis Bank Complaints & Reviews

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Updated: Mar 13, 2026
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Axis Bank reviews & complaints page 152

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P
Pallavanj
Aug 10, 2020
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Address: No 18, Mahatma Gandhi Rd, Shastri Nagar, Adyar, Chennai, Tamil Nadu 600041, India

Savings account closed in order to open nro account.
But the amount in savings account is neither deposited in nro nor return back to us. It has been more than 90 days from the account has been closed. Trying to followup with the branch but no response.
Branch, adyar, chennai, account xxxx3701 closed on 27 march 2020
Manager who helped for closing account jesu esther rani

We need the status of money from the saving account.
Fyi, i am in united states during this account closure still in usa. I have contact with the branch until account closure after that no on responding.
Axis Bank customer support has been notified about the posted complaint.
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    Ameenudheen
    Aug 10, 2020
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    On july 4th, i deposited a 40000 rupees to my axis bank savings account. It got deducted with in a minute and my account is showing negative balance.
    I thought it may be any technical issues.
    The amount is not refunded till now.
    I registered a complaint in axis bank customer support, but it is not yet solved.
    Axis Bank customer support has been notified about the posted complaint.
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      S
      Suman Naroju
      from Hyderabad, Telangana
      Aug 10, 2020
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      Address: Hyderabad

      I hold a salary account in axis and since oct 2019, every month i could see 500 rupees is deducted as consolidated charges and additional gst of 90 rupees. But in july 2020, i could see 2000 rupees as consolidated charges and 360 rupess as gst charges. It was total 6500 rupees and respective gst amount has been deducted from my account.

      I would like to know the reason for the above charges made on my account.
      I have tried calling the[protected] and[protected]Paid customer care), but no one would lift these numbers and that too these are chargeable 1 rupee/min.
      Please resolve this and let me know the reason for this.
      Axis Bank customer support has been notified about the posted complaint.
      Aug 19, 2020
      Updated by Suman Naroju
      I would like to know the update on this.
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        S
        SanjayKhatri99
        Aug 10, 2020
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        Address: AXIS BANK LIMITED, MUMBAI
        Website: www.axisbank.com

        I was having credit card of your bank & was fully paid on
        [protected] rs. 70197.40 vide transaction no. :brn-pymt-card-[protected] but still i did not get any noc from the bank till now.
        Axis Bank customer support has been notified about the posted complaint.
        Aug 10, 2020
        Updated by SanjayKhatri99
        I am also awaiting clearance from Cibil Report as well.
        KIndly resolve at the earliest, as i am looking for a fresh Home loan.
        Please resolve asap as this is about 4 month old story.
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          N
          Namrata Pandya
          Aug 10, 2020
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          Resolved

          Axis bank cut rs.2500 from my account as a consolation charge kindly revert it
          Aug 8, 2021
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Hi, we wish to inform you that Consolidated charges are levied by the Bank depending on the type of Savings Account you hold with the Bank or on account of any additional service /product you have opted from the Bank. Request you to please visit the below link to get the details: https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acct... Regards, Team Axis Bank
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            P
            pratheevan
            Aug 10, 2020
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            Hi, My savings bank account [protected] is charged with the lien amount Rs.10386.74 as consolidated charges. I request you to pay this back as we are in a dire situation.
            Aug 8, 2021
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Hi, we wish to inform you that Consolidated charges are levied by the Bank depending on the type of Savings Account you hold with the Bank or on account of any additional service /product you have opted from the Bank. Request you to please visit the below link to get the details: https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acct... Regards, Team Axis Bank
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              K
              Kuldeep chahal01
              Aug 10, 2020
              Resolved
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              Resolved

              Hi, I have saving account in axis bank & when i checked my balance they have deducted 1875 +337.50 rs from my account written as Consolidated Charges. plz help me to get my money back, these banks are deducting innocent peoples money from their accounts without telling customers.
              Aug 17, 2020
              Complaint marked as Resolved 
              Nothing do and complaint resolved very funny I go on consumer court. If everything is chargeable then why they don't tell customer before opening account.
              Axis Bank customer support has been notified about the posted complaint.
              Aug 10, 2020
              Updated by Kuldeep chahal01
              Many time call buy no response
              Aug 10, 2020
              Updated by Kuldeep chahal01
              They charge cash transaction charge even cash transaction fees also charge .
              Aug 10, 2020
              Updated by Kuldeep chahal01
              1 transaction and two charges
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                C
                Chanbeni
                Aug 10, 2020
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                I dnt understand the consolidated charges being deducted from my axis asap ac.
                Because i opened asap account to save money but i am getting charged every month under that heading with 18% gst again.
                If its deducted for not maintaining minimum balance on asap account than why because asap account as far as we all know was a zero balance account.
                I really want to know what this famous consolidated charges (For axisbank) is.
                Aug 8, 2021
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Hi, we regret any inconvenience caused. Please share with us your registered contact details and we will get back at the earliest. Regards, Team Axis Bank.
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                  L
                  lleenniinn
                  from Chennai, Tamil Nadu
                  Aug 9, 2020
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                  I am not a happy cx.. Non of the representatives knows what happens they either want to finish of the chat or call.. You should train people on helping out cx.. I expect some professional representative to call me back..
                  Axis Bank customer support has been notified about the posted complaint.
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                    lleenniinn
                    from Chennai, Tamil Nadu
                    Aug 9, 2020
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                    I have been facing issues with the bank always deducting money grin my account and the agents on the puddings are not at all helpful.. Mine is a zero balance account and is there was a charge i would like to know the reason and when i am promised i would not be charged i believe them and then the next month there is a charge again.. I have no other option but to change my salary account to a some other banks which treats their customers with respect
                    Axis Bank customer support has been notified about the posted complaint.
                    Aug 09, 2020
                    Updated by lleenniinn
                    I would like to get the charges refunded or if would be a my bank...

                    Thanks..
                    A very frustrated Axis bank customer
                    Verified Support
                    Aug 10, 2020
                    Axis Bank Customer Care's response
                    Hi, we request you to share the registered contact number for further assistance. Regards, Team Axis Bank.
                    Aug 11, 2020
                    Updated by lleenniinn
                    [protected]
                    Aug 12, 2020
                    Updated by lleenniinn
                    I was actually expecting a call and got none...[protected]
                    I have all the chat an conversation from AXIS reps which proves they don't hesitate to make false promises.. And please be prepared I'm tagging all the chat and call recording to AXIS bank's social media pages I regret choosing your bank and thanks for the humiliation...
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                      S
                      Sandeep Chattopadhyay
                      Aug 9, 2020
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                      Resolved

                      Address: Hyderabad

                      Hi, just now from my account axis bank deducted 11000/- rupees as a consolidated charge, i need help and return my money!
                      Aug 8, 2021
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      No communication from axis until now!
                      Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acct... . Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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                        V
                        Vikram@1996
                        Aug 9, 2020
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                        Address: 25/1,NOG5 , SSR PANKAJAM STREET ,MADEENA KINGS PARK KUMARAN COLONY , SALIGRAMMAM

                        Hello everyone,
                        Thanks axis bank for stealing my money in the name of consolidation charges.
                        I had 2 months delay in payment of my card interest, i got my salary so i deposited money to pay for the delay.
                        And you blood sucking banks cant even give a prior info before taking my money.
                        Rs 5900 was deducted for consolidation yesterday.
                        Is this a humane act from your side to deduct my money even during this torrid time.
                        Be happy with my money which you stole from me.
                        Axis Bank customer support has been notified about the posted complaint.
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                          A
                          anuhya akira
                          Aug 9, 2020
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                          Hi tdy suddenly my axis bank account deducted Rs 760 as consolidated charges and Rs 136 as gst total RS 896 deducted suddenly.. may I know y this time you charged this much amount suddenly.. I need an explanation nd I need my mny refund as early as possible
                          Aug 8, 2021
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Hi, we regret any inconvenience caused. Please share with us your registered contact details and we will get back at the earliest. Regards, Team Axis Bank.
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                            I
                            from Bengaluru, Karnataka
                            Aug 7, 2020
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                            Resolved

                            Address: 27C Bagmari lane, kankurgachi, Kolkata

                            Axis bank has levied consolidated charges in my account for money withdraw, which they are not reverting even requesting multiple times.
                            Account [protected].

                            Several request were made to
                            Sudeep chakraborty
                            Branch head
                            Axis bank limited, kankurgachi branch, p-35 cit road, scheme-vii (M)

                            But sir is least bothered to even respond to the request.
                            Aug 8, 2021
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Hi, for security and confidentiality purpose of the account, we request the account holder to approach us directly. We regret any inconvenience caused. Regards, Team Axis Bank.
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                              vickyncr
                              Aug 7, 2020
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                              Address: krishnagiri

                              I am unable to register net banking as it shows invalid user credentials but my customer and phone number is correct and if i attempt for online payment its gets rejected and states that your mobile number is not registered. But actually it is registered.

                              Please solve this issue
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 07, 2020
                              Axis Bank Customer Care's response
                              Hi, we regret the inconvenience caused. Please share with us your registered contact details and we will get back at the earliest. Regards, Team Axis Bank.
                              Aug 07, 2020
                              Updated by vickyncr
                              [protected] is the registered phone number
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                                S
                                Sreekanth Manchala
                                Aug 6, 2020
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                                Dear sir,

                                I am not applied credit card with axis bank, but i found a credit card with my name while review of cibil. pls do the action immediately. I am unable to contact any customercare.

                                Reg
                                Sreekanth
                                [protected]
                                Axis Bank customer support has been notified about the posted complaint.
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                                  F
                                  fenil.chauhan9
                                  Aug 5, 2020
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                                  Hello Team,
                                  Greetings of the Day..!!

                                  We have taken home loan from you and our basic loan details are as under:

                                  Name of Applicant: Fenil Chauhan
                                  Name of Co-applicant: Anjali Chauhan
                                  Mobile Number: +91 [protected]
                                  Account Number: [protected]
                                  Home Loan Account number: PHR[protected]

                                  We have done all the necessary documentations regarding the subsidy after sanction of our loan, as per suggestion of your employee.

                                  Please do let us know if anything is still pending from our side in this regard. And if nothing is pending from our side, please do provide us the "Application ID" of our case so that we can track PMAY-Subsidy status online.

                                  I have visited multiple times with your loan department to know the status of my subsidy.
                                  But none of it is helping me, I need to know the application id of my subsidy so I can check the progress.
                                  I have already submitted all required documents before 9 months ago and still i did not get any information.
                                  Your CLSS department is not doing anything and I must transfer my loan to another bank and also inform all my family and friends to not go with axis bank as you are not able to help customers.

                                  When I visited the loan help center (Science city branch, Ahmedabad), they are not providing my application id for my subsidy and just told me that we don't have any idea where your application is, they called the CLSS department but still no one is able to give me an answer.

                                  During this covid 19 pandemic situation you have to help your customer, as a middle class man we are facing a very hard time.

                                  Kindly do the needful on priority.
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    S
                                    Sudarshan_Pise
                                    Aug 5, 2020
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                                    I booked a flight ticket dated 26th august on 31st july, axis bank added charge as 715 inr on my account under name 'tips scg pos/31.07.20/airindia.in'. My account is salary account but still they have added the charge, could you please help to resolve
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Hi, we regret the inconvenience caused. Please share with us your registered contact details and we will get back at the earliest. Regards, Team Axis Bank.
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                                      M
                                      Mr. Jainam Shah
                                      Aug 5, 2020
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                                      Hello sir/mam,

                                      Today in the afternoon, my axis bank credit card has been debited by rs.1699/- in lieu of 'ecpp assistance service' without my any prior permission. At this juncture it is pertinent to mention that i do not want to avail any of this services. Kindly cancel my services and generate the refund for the same at the earliest possible time. I am attaching herewith the message that i received from my bank. Please find the message attached:

                                      Inr 1699 was spent on your credit card xx6935 on 14-jul-20 at ecpp assistance se. Avbl lmt:inr63608. Call [protected] (If in india) for dispute.

                                      Card no - [protected]
                                      Name - nitin k shah
                                      Contact - [protected]

                                      Kindly credit the same balance of rs. 1699/- back to my bank account. Do not place any calls for the same, as i might be misleaded by someone.

                                      Thank-you
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Hi, we regret the inconvenience caused. Please share with us your registered contact details and we will get back at the earliest. Regards, Team Axis Bank
                                      Dear Customer,

                                      We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.

                                      Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

                                      Regards
                                      CPP Team
                                      Dear Customer,

                                      We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.

                                      Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

                                      Regards
                                      CPP Team
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                                        H
                                        Hitesh Jain RLPL
                                        from Siliguri, West Bengal
                                        Aug 4, 2020
                                        Resolved
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                                        Resolved

                                        My phone number is [protected]
                                        I am repeatedly getting SMS from AXIS direct to view POA for different different names.
                                        I do not hold any account with Axis Direct but still they are sending me SMS repeatedly.
                                        Please stop it i do not hold any account so please do not SMSand disturb me.
                                        In all this crisis situation you are harassing a citizen by sending repeated SMS
                                        Aug 6, 2021
                                        Complaint marked as Resolved 
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 06, 2020
                                        Axis Bank Customer Care's response
                                        Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.
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