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Axis Bank Complaints & Reviews

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Updated: Dec 8, 2025
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Axis Bank reviews & complaints page 155

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C
Chandani Dasuri
Jul 17, 2020
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Address: Axis Bank. Tardeo

Hi, i have saving account in axis bank & when i checked my balance Last three months they have deducted amount from my account written as Consolidated Charges.plz help me to get my money back, these banks are deducting innocent peoples money from their accounts wihout telling peoples.
Axis Bank customer support has been notified about the posted complaint.
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    Jeganathan Poongavanam
    Jul 17, 2020
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    The issue that I have experienced was: The above account number is not held by me. Infact, I do not have any account with Axis bank. But I keep on receiving account related transaction information to my email id. I hope, the email Id entered in this account is not correct. I sent a message to the account holder to correct and also sent 2 complaints through axis bank web site and also mailed to axis bank, but there is no response so far and I keep on receiving account related information.
    Axis Bank customer support has been notified about the posted complaint.
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      H
      Harsh the crystal
      Jul 16, 2020
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      Address: 433tea estate banjarawala, Address2

      Hi
      This is to address that i have an axis bank bank current account and due to pandemic my account is not operational from fast 4 months, however i am getting these negative transactions and recovery transactions.
      I need to know when the business is shut how one shoukd maintain accounts.
      Regards
      Axis Bank customer support has been notified about the posted complaint.
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        K
        Khan1984
        from Jaipur, Rajasthan
        Jul 16, 2020
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        Sir, i and my wife opened account on 3rd may. They have sent my wife's welcome kit and debit card 15 days ago but not mine. Every time i contact them they say to wait for some time. But nobody is telling actual time or the reason why it's been delayed. If they couldn't send me the debit card for some reason then why have they deducted rs.590 for the same. Now i want to close my account with this pathetic bank but i want refund of the debit card amount which i never received.
        Axis Bank customer support has been notified about the posted complaint.
        nothing yet
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          V
          Vaijinath Chavan
          Jul 16, 2020
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          Address: Guest house:- E-802, Bhavya residency, survey no-  274/2, Hansot road,

          Dear sir/mam,
          I had transferred 500/- rupees by phone pe on date 6th july 2020 with utr number[protected]. The same amount has been debited from my account but till yet to be credited in beneficiary's account. Request you to please cancel this transaction & revert same amount in my account.
          Axis Bank customer support has been notified about the posted complaint.
          Payment screen shot attached.

          upi money transfer - Comment #3705224 - Image #0
          Vaijinath Chavan's [Complaint's author] reply, Jul 27, 2020
          Dear sir/mam,
          My issue yet to be resolved. Please do the needful on top most priority.
          Best regards,
          Vaijinath Chavan
          Mob-9561731793
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            K
            krupavathi
            Jul 16, 2020
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            Even iam using my savings account which i've been using as sqlary accpunt regularly.. It has shown negative balance and now i got debited that amount without any intimation. I need a proper response for that.
            +1 photos
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              N
              nikhilkhotre
              Jul 16, 2020
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              Hi, I pais 2750 INR to shivaji university-convocation fees via axis bank easy pay default payment gateway, I noted my deduction of amount from my HDFC account that I used to pay from google pay but I have not received the receipt of payment on Axis bank ease pay site.
              This receipt is eesential for me to submit my convocation form to Shivaji University.
              Please help asap.
              Axis Bank customer support has been notified about the posted complaint.
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                N
                Nandish Gowda Nelmangala
                Jul 15, 2020
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                Address: #42 hurali halli budihall post, Nelamangala taluk banglore rural
                Website: Customer care 18604195555

                Dear team,
                Hi nandish t here, i have settled my credit card in september 2019.
                I had the proof. But still the bank is unable to send me the "noc" for the same.
                Please dont tell me the standard process, i already gone through that.
                I have already discussed this with the customer care as well as bank executive, but still i am not able to receive "noc".
                When can i expect the noc letter from your end???
                +2 photos
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                  D
                  Dinesh Guru
                  Jul 15, 2020
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                  Address: Vpo. Jattal, Dist. Panipat-132103

                  Dear sir/madam,
                  My name is dinesh kumar. My account number is [protected] which is in axis bank. Sir/madam, 5000 rupees have been deducted from my account on[protected] and 4237 rupees on[protected]. But when i went to get my account details in the bank, that deducted amount was not shown in it. When i wanted to know about it from the bank officer, they did not give a satisfied reply about it and refused to show the amount deducted from my account.
                  Please check it properly and return the deducted amount from my account and it should be shown in my statement.
                  Axis Bank customer support has been notified about the posted complaint.
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                    Address: surendra prasad , Nawab Bahadur Road, Patna City, 800008

                    Respected sir/ madam
                    I received a annual fees bill of rupees 1500+gst for the above credit card. I have been never been informed before that fees is leveling against credit card. I am not in position to pay annual fees and i try to cancel my credit card on mobile no [protected] and [protected] but i got no res pounce/connection. My due date of bill was 8th july and before this date i want to cancelled this card to avoid payment. On...
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                    Nishanthi ramesh
                    Jul 15, 2020
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                    Hai sir,
                    This is nishanthi here. U have charged the 295 rs illegally. Last month i applied moratorium on 9 th june. But it had reflected on june 11 th on ur side. But i received a msg on the same day. When i am apply. On 9 th. Due to technical error it had reflected on ur side one day later. Then they have charged 1000 rs amount debited. It's shown account minus balance after i complained ur bank officer. Then he have removed liable within 3 days my issue is resolved. That's k good. But this month 11 th july. My 295 debited for loan emi cc. Got message. I am shocked. Lasy month u waive off the amount of the 590 rs for check bounce. Then y u have charged again this month.. It's illegally. And unacceptable.. I have loan mail statement for check bounce waive off. Pls refund my money
                    Axis Bank customer support has been notified about the posted complaint.
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                      G
                      Gopal1999
                      Jul 15, 2020
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                      14/07/2020

                      My friend transfer 2000 in my account via phone pay. Transaction in successful, but amount not credited in my account.
                      Utr no. Is -:[protected]
                      +2 photos
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                        N
                        Niyanta Guha
                        from Guwahati, Assam
                        Jul 15, 2020
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                        I had a salary account with them against account number [protected] which belonged to a sector v branch at kolkata.

                        Since i am not working with the organization any more, i had made a plea for closing the account to my home branch which is entally, kolkata.

                        They had taken my passbook and had given me an acknowledgement for the closing form that i had duly filled on 2nd july 2020.

                        However, now on 15th july, they are saying that i would need to visit my branch from where the account was created.

                        Despite this being a lockdown period, and my cibil score being low which could easily call for an account closure, they are still harassing and asking me to visit the branch which is approximately 15km from my home.
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                          iam.umesh234
                          Jul 14, 2020
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                          My name is umesh yadav. I have a savings account in axis bank. I have three concerns regarding the same account with the same bank and those are as follows:
                          1. Last month, i. E.in june, when i checked, total consolidated charges for my account were around rs 2500, now, in july, suddenly they have become rs 4920 excluding rs 850 as gst. How come this is even possible? Also, there is no way where i can have a complete statement of my account charges. I just have to believe what is showing in the bank statement under the name “consolidated charges” without knowing what i am actually charged for. These are unexplanatory charges i am forced to pay, which the bank deducts from my account without my prior permission. I would like to know if these charges are valid and if not, i would like to get a refund.
                          2. I had a positive balance in my account until a few days ago but then the bank charged me a huge sum named as consolidated charges amounting to be rs 4920 (Excluding rs 850 gst) on 11th july and turned by account balance negative which means now i owe more money to the bank than before and i don't have any idea why so and for what.
                          3. Until march, i owed the bank around rs 2500 as my credit card dues, then i asked the bank to block my credit card which they did, but now according to the bank i am supposed to pay them around rs 6300 as the dues, which is about thrice the amount i actually owed them. I get that a slight increase in this amount is ok due to interest charges and other charges but now the difference is too big to be justified. Also, the bank has also freezed rs 6500 approx. As lien and therefore i don't have access to these funds.
                          I feel like i have been defrauded by this renowned bank. If i had so much money lying around in my house in the first place, i would have already paid the whole amount for the purchase i made without using the credit card. I wouldn't have had a credit card in that case either but the fact is i am not financially sound right now which is the exact opposite of what the bank thinks that’s why they are levying so many unjustifiable charges on my account. The truth is these people firstly call you like crazy and literally beg you to get a credit card from their bank and when you actually agree to that, later they charge you so much that you regret your decision of even dealing with such a bank who doesn't value its customers and look for ways to defraud them by charging huge amount of money with or without their prior permission. This is nothing else but immoral and unethical behaviour. After making innumerous calls to the customer care and visiting different branches of the bank, wasting so much of my time and energy, i was compelled to file an online complaint as nobody could help me resolve my issues.
                          I, a loyal customer of axis bank for the past so many years, would like the authorities concerned to look into the matter and find a solution to my problem which is justifiable for both o[censored]s and refund the excess charged amount to my account and also cancel my lien.
                          Axis Bank customer support has been notified about the posted complaint.
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                            N
                            Nishanthi ramesh
                            Jul 14, 2020
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                            Hai sir/ madam
                            ... Dueto this covid 19. I could not pay emi loans from march. So i have applied moratorium for march to may. And again i decided to continue moratorium so i have applied for june month. And also moratorium facility is availed web message received on that day when i apply. Though the bank as charged 295 rupees unnecessarily on this month 11 th july. When i speak with customer care they did not give proper response to me. Still not resolved. I need my money. Pls give refund to my account.
                            Axis Bank customer support has been notified about the posted complaint.
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                              T
                              the looks
                              Jul 14, 2020
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                              Address: the looks, rani bagh,main market

                              Dear sir,

                              This is inform you that i have a edc machine of axis bank ltd.
                              And a current a/c no. Also. My a/c no. Is [protected]
                              I have a edc machine and machine is also not doing work properly. I made a complaint many times on your call center numbers but they didnt do any thing. I have so many lose of transactions many time because of machine working problem. So at the end i decided to close the a/c and machine after complainding so many times. Despite of many reminder and call they didnt replay me and i wamt to surrebder mu machine..

                              With regard
                              The looks
                              A/c no. [protected]
                              Esc machine model no. Verifone vx675
                              Mid no.[protected]
                              Tid no.65314186
                              Axis Bank customer support has been notified about the posted complaint.
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                                D
                                Deep1504
                                Jul 14, 2020
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                                want to convert single account to joint

                                Hi
                                This is deepinder singh, i have an axis bank ac at sec-16, noida. I want to convert sole ac to joint and for that i visited sec-15, rohini branch. On the first go they said your ac is salary firstly it has to converted to regular and for that they took 4 days.
                                Secondly again i visited at branch and then they said your wife is nominee in this ac so it need to be removed. They should have told this earlier but they didn't....
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                                Nishanthi ramesh
                                Jul 14, 2020
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                                Resolved

                                Hai already i am in moratorium period. Since the month of june. Even my amount 295 debited from my account. When i am checking. I am shocked. Without proper knowledge. How can u take. Even single rupee is to earn hard. U just taken amount easily.. Pls refund my account
                                Jul 14, 2020
                                Complaint marked as Resolved 
                                Still not resolved .my issue . already I am in moratorium period .then y u charged 250 rs +45 gst unnecessary .I want my money
                                Axis Bank customer support has been notified about the posted complaint.
                                Jul 14, 2020
                                Updated by Nishanthi ramesh
                                Still not resolved my complaint.last month notary office send to me mail that loan deferred from June to August 31 st .then y y put charge as 295 .pls resolve my query
                                Even I am being moratorium period .then y u charged me against consolidated charge of loan cc EMI 295 rupees .

                                Consolidated charges debited illegally - Comment #3704405 - Image #0
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                                  C
                                  chindaji
                                  Jul 13, 2020
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                                  My name is joginder kumar
                                  Axis [protected]
                                  Branch rayya - utib0000671

                                  You guy are deducting rs. 100 every month. Without me having any card or anything. This is a clear overcharge and if i say fraud, it wont be a wrong thing to say
                                  Here is the details extracted from my statement.

                                  11 feb '20 11 feb '20 brn-pymt-card-[protected] - rs100.00
                                  13 mar '20 13 mar '20 brn-pymt-card-[protected] - rs100.00
                                  13 apr '20 13 apr '20 brn-pymt-card-[protected] - rs100.00
                                  12 may '20 12 may '20 brn-pymt-card-[protected] - rs100.00
                                  11 jun '20 11 jun '20 brn-pymt-card-[protected] - rs100.00
                                  13 jul '20 13 jul '20 brn-pymt-card-[protected] - rs100.00

                                  Please stop this non-sense and issue refund..
                                  Thanks
                                  +1 photos
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                                    Ř
                                    Řãňjîťh Ranju
                                    Jul 13, 2020
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                                    Address: Recruitment Manager Axis Bank Ltd ‘Axis House’ C-2, Wadia International Centre, Pandurang, Budhkar Marg, Worli, Mumbai-400025

                                    The give me job offer, the got money from me, along 8000 rs, but i request refund amount, but the say wait for 7 r 10 days to refund, but i complaint on mail, but i don't reach any replay mail from that axis bank career, the asking another 8000 rs, soo only i cancel my job req, just i asking for refund, i send ya image of our payment
                                    +1 photos
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                                    Same account number and same problem
                                    VENKATE40979853's reply, Jul 20, 2020
                                    Brother refund the amount till now
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