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Axis Bank Complaints & Reviews

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Updated: May 25, 2026
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Axis Bank reviews & complaints page 154

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S
spotlesseternal sunshine
Jul 29, 2020
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I have applied for FASTAG on July 19 2020 and I haven't received any wallet information and the money is Debited from my Axis Bank account. No response and sheer carelessness from Axis etc team and Axis customer service team. When I call up call center, they tell me none of my details ( phone number, car number, email address) are registered with them. And then they say they will send service request on my phone number (which never happened), they asked me to submit RC and Pan card for registration of email addresses and when I submitted those, they are non responsive now. Pathetic treatment to long loyal customer of axis bank. Very disappointed.
Axis Bank customer support has been notified about the posted complaint.
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    rejo thomas
    Jul 29, 2020
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    Address: Kalathilpady Kottayam, Ktm

    I cannot believe you guys are looting us in midst of this pandemic .
    I use card for paying in petrol pump so that i could earn some cashback.
    But Axis bank has looted rs25.98 as a charge for using card in petrol pump.
    this is utter non-sense, you guys are already charging the petrol pump for the service, this is the first time i am getting such non-sense charge from a bank.
    What is the use in using banking services when you are looting us like this ?
    I need refund or i am closing my account with axis bank.
    my registeredemail id -
    [protected]@gmail.com
    axis bank, kalathilpady, kottayam
    Axis Bank customer support has been notified about the posted complaint.
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      Z
      zackk
      Jul 29, 2020
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      I am writing this with regards to my credit card bill payment. My credit card number is [protected]. I received a total bill of ₹38500.

      This is to tell you that i cannot pay this much amount due to some financial condition, but we do want to settle this in fair so that you can get your moneyy and we can also be relieved.
      I can give 70% of my debt. If agree to settle with this amount, i shall be clearing the due within the next 6 days. More than this i can't afford.

      I ready to settle it as soon as you agree with this.

      I will highly appreciate if you agree witn. This and understand my situation. I am sincerly obliged to you for your help and cooperation.

      Please reach out my number. {[protected]}

      Regards,,
      Satnam kaur
      Axis Bank customer support has been notified about the posted complaint.
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        S
        shankar sabne
        Jul 29, 2020
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        Address: axis bank LBS marg mulund west mumbai
        Website: axisbank.com

        Hi my amout is debit but not credit amaount mention account. I asked bank but bank is told transfer a amout is done but not credit same account plz. Action this isshu bank is fruod two time amount debit my saveing & currnt acount
        Axis Bank customer support has been notified about the posted complaint.
        Jul 29, 2020
        Updated by shankar sabne
        my amout is debit but not credit mentioned ac. plz. action thisaxis bank i comeplet all but not resoveled my isshu

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          S
          Senthil185
          Jul 29, 2020
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          Address: Kumar nagar, tiruppur

          I applied for the new cheque book and it shows "cheque book facility is not available for this type of lien reason code". Please resolve this issue soon. As i am in urgent need of cheque book.
          Axis Bank customer support has been notified about the posted complaint.
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            F
            Fast-Track Stay
            Jul 29, 2020
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            Dear team, i have used axis bank salary account past 6 years, now i am not using the account but account showing negative balance, i am checked with bank employees they told you have 2 debit cards that's y bank charged to you, can you please help me account closing immediate basis.
            Axis Bank customer support has been notified about the posted complaint.
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              Mohammad younus Pakali
              Jul 29, 2020
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              Address: 1685,SF, SECTOR 2, 27TH MAIN, HSR LAYOUT,

              Hi,
              I have salary account in axis bank. From last 10 years i am using this account for my all transactions to keep single platform. But every month i see 1000/ plus gst are debited without any notice. When i see their are no cash transaction limits crossed.
              I don't find a reason why these charges were deducted from my account. Kindly help to resolve this issue.
              Axis Bank customer support has been notified about the posted complaint.
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                A
                Jul 27, 2020
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                Address: Plot no 184 belur dharwad Karnataka 580011

                Plz refund my money
                Axis Bank customer support has been notified about the posted complaint.
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                  B
                  Bhargavi Devineni
                  Jul 27, 2020
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                  I have uploaded my cv in shine.com and i got a message in the name of axis bank that is i got selected for axis bank cashier post. Firstly they ask me to pay 100 for interview i paid that and i got call for telephonic interview. Then they call me and said that i got selected in telephonic interview and ask me to pay 1350 as a security purposes and i paid that amount also. Then again they called and asked me to pay 2100 as final payment to get call letter. Then i asked them to send call letter first then only i will pay they didn't respond and not answering my calls now please help to get my money back and protect others from this type of frauds
                  Axis Bank customer support has been notified about the posted complaint.
                  Jul 27, 2020
                  Updated by Bhargavi Devineni
                  Please help me

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                    V
                    Jul 27, 2020
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                    Please,
                    Submit a complaint
                    I got a call from axis bank free lancer and got a call from this number [protected] as i was subscribed to quikr.com. First they demanded me for 1050, then again next day i was demanded for 3550, i paid them also and finally they told me to pay 11, 760 as a security bound, & told me that at the date of joining, plz by the help of self cheque u can withdraw it. Again for verification 3500 rupees. I have given money at idbi bank
                    Mr nasim akhter
                    A/c = [protected]
                    Ifsc code = ibkl0001375 money amt paid in this account is 1050, 3550 they give every detail perfectly and hr name as gitesh kadam which is a hr of mumbai, plzz take action and block their a/c as they would not take out money. Plzzz help, i have suffered already a lot. Plzzz i want my money back.
                    Axis Bank customer support has been notified about the posted complaint.
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                      A
                      ahsan.mumbai0786
                      Jul 27, 2020
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                      Address: Gr Floor, Indira Apartment, Shop No7a 7b 8b 6b 5b Govandi East Mumbai 400088, Maharashtra

                      Mohammad ahsan shaikh
                      Attachments
                      26 jul 2020, 23:43 (7 hours ago)
                      To cybercell-central, acpdiu-west-dl

                      Dear sir

                      I have been scammed as someone sent me a link and called me from [protected] and [protected] and told me they are from axis bank delhi branch and i should click on the link to secure my savings account which i hold with axis bank in govandi branch, mumbai. I trusted them and clicked on the link and soon after that my account was deducted by 10005 and 1205 which really shocked me and i am in deep sorrow now. Kindly help.

                      Will be grateful to you if you kindly do the needful and take immediate action against the persons who called me from above numbers and help me to get my hard earned money back to my account.

                      Thanking you
                      Your's sincerely
                      Mohammed ahsan shaikh
                      +91 [protected]
                      Axis Bank customer support has been notified about the posted complaint.
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                        @ranjeet177
                        Jul 26, 2020
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                        Address: A1/177 DLF DILSHAD EXT 2 BHOPURA GHAZIABAD

                        Dear sir

                        My credit card no.[protected] already closed but when i check my cibil score there is multiple address given and for that my cibil score impact.

                        I request you kindly keep only one address, email and contact in your records, as follows :-

                        Ranjeet ram
                        A-1/177 dlf dilshad ext ii, bhopura ghaziabad up pin 201005
                        Email - [protected]@yahoo.co.in
                        Contact no - [protected]

                        I also request you kindly delete apart from above address in your records.

                        Thanking you
                        Ranjeet ram
                        [protected]
                        Axis Bank customer support has been notified about the posted complaint.
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                          M
                          Monalisha Mahal
                          Jul 25, 2020
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                          One day I noticed my account balance is in minus. Then I tried to reach out to axis branch near my home location. They told me you have to maintain a minimum balance in your account if you left the job then after 6 months that salaried account will turned into savings account and for private bank you have to maintain 10k. But I informed them that I am still doing a job and using that as my salaried account then how can you charge me minus. They told me this is the rule.

                          This is really rubbish that I'm doing a job and still using that account as my salaried account but still they are charging. Please do investigate this otherwise I have to close this account. This is really ridiculous - AXIS Management
                          Axis Bank customer support has been notified about the posted complaint.
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                            A
                            AB Tech
                            Jul 25, 2020
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                            Address: ward no. 4 Gurunagar , Aheri

                            Respected sir
                            with reference to above, though i have requested multiple times for simply the statement of my car loan account but they are not ready to provide online giving the explaination of their policy that they cant provide online to the customer even though world is going online due to COVID-19.
                            All bank are alredy provide the statements.
                            Axis Bank customer support has been notified about the posted complaint.
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                              R
                              ram prasad muruganandam
                              Jul 24, 2020
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                              My account no _[protected]
                              Ifsc code - utib0001595
                              Mobile - [protected]
                              Email - [protected]@gmail.com
                              I have closed my account by closure form in branch for 3times till now they have not closed my account. How much time i want to visit the branch and tell them till now account not closed and they telling again fill account closure form three times i filled form till now not closed the account
                              Axis Bank customer support has been notified about the posted complaint.
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                                D
                                from Delhi, Delhi
                                Jul 24, 2020
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                                Address: Amethi

                                Dear sir/madam,

                                Axis bank was deducted emi bounced charges which is scheduled every on 10th of every month. Bank was deducted 500/- + gst charges in month of june then i filled a complaint and submitted application to refund the same then after 5-6 days axis bank bank refund the deducted amount.
                                And i have already applied moratorium in merchant bank (Indian bank) but indian bank telling contact to axis bank and vice-versa.

                                Even after doing to much of communication and complaints axis bank did the same deduction in month of july as well.

                                So i am requesting to refund the amount. Axis bank branch is available very far from my village thats why not possible to visit every month to branch for similar complaints.

                                Thanks
                                Dhurandhar
                                [protected]
                                Axis Bank customer support has been notified about the posted complaint.
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                                  M
                                  Musiboyina Ratan Babu
                                  Jul 24, 2020
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                                  Please rectify my complaint, without any intimation 1699/_ rupees were dabiet in my credit card account.
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    S
                                    Sunil Gaddam
                                    Jul 23, 2020
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                                    Resolved

                                    Address: Infosys - Mysuru

                                    Hi,
                                    Rs.1699 amount has been deducted from my credit card without any proper prior notice. Please deactivate this plan and kindly refund the money as soon as possible.
                                    Aug 5, 2021
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.

                                    Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

                                    Regards
                                    CPP Team
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                                      ANKUSH ELECTRONICS
                                      Jul 23, 2020
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                                      Address: ANKUSH ELECTRONICS, West of petrol pump SARAIYA

                                      Invalid user credentials showing after entering customer Id my customer ID is[protected].
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        Nivrutti aware
                                        Jul 23, 2020
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                                        Axis bank — credit card sattlement payment

                                        I am writing this with regards to my credit card bill payment. My credit card number is [protected]. I recently received a bill of amount rs.301008. (Approx)

                                        This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent years, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

                                        I can able to give 20% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 5 business days. More than 20% is not affordable for me in the present situation.

                                        I am ready to settle this as soon as i get the confirmation from your side.

                                        Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

                                        Please reach out my email address. [protected]@gmail.com
                                        Axis Bank customer support has been notified about the posted complaint.
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