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Updated: Dec 8, 2025
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S
suraiya fathima
Jun 30, 2020
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Delete the axis bank account details from bank bazaar
Axis Bank customer support has been notified about the posted complaint.
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    N
    Nirva
    Jun 30, 2020
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    The refund amount from Amazon is not reflected in my account. Kindly note this issue and solve it as soon as possible.. It almost goin to be a month.. Still not reflected iny acct. I am sending u the reference no. Which Amazon has send me.
    +2 photos
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      Nirva
      Jun 30, 2020
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      The refund amount from Amazon is not credited in my acct. Kindly please assist me with this problem.
      +2 photos
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        B
        Bilquis Draboo
        Jun 30, 2020
        Resolved
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        Resolved

        I recently went through my bank statement to find out that my account has been debited by rs 1599 for "one assist services," on 18/02/2020. This was achieved by means of a manipulative call. I need the bank to cancel this service and refund my money at the earliest instance.
        Aug 6, 2021
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        View replies
        Dear Customer,
        We regret the inconvenience caused to you. Please provide your registered contact number or membership id on this link http://survey.webengage.com/ws/~1qq44ps or you can also drop these details on our Twitter DM or Facebook inbox and we shall look into this matter on a priority and process the refund - Nitesh, Team OneAssist
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          A
          Anshul00
          from Patna, Bihar
          Jun 30, 2020
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          I applied for my design debit card on 9th June 2020. The bank deducted 295 for it but till now I haven't received it. On asking the customer care they say there is no card applied
          +2 photos
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            K
            KISHAN RAJ 92
            Jun 30, 2020
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            1699 was spent on my credit card which has expired on april 2020 for some eccp assistance. Kindly rectify the issue.
            +1 photos
            Axis Bank customer support has been notified about the posted complaint.
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              T
              Thakur Anand
              Jun 29, 2020
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              Address: Bharat Tours, Fatehpura

              I have received following message today, which says... Your a/c 231799 is debited by rs. 118 on 29jun20. Avbl bal: rs.... Info: sign. Verf. Chrgs mandate regst/ stop. Call [protected] for dispute.
              Axis Bank customer support has been notified about the posted complaint.
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                A
                Ankita_173
                Jun 29, 2020
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                Address: Bangalore

                I have a salary a/c in axis bank bangalore branch, as informed by the bank while opening the account debit, credit & demat account were free of cost & no charges will be levied on them as it is a salary account. On 4th april 2020, i got a sms from axis bank informing that rs-885 has been debited from my account for consolidated dp charges. But i didn't buy / sell any stocks from this a/c, so why this dp charged? I want refund of this and make sure its not deducted in future.
                Axis Bank customer support has been notified about the posted complaint.
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                  S
                  sanjib53
                  Jun 28, 2020
                  Resolved
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                  Resolved

                  Address: shyamnagar

                  I want to deactivate my one assist account in which my money has been deducted three days ago from my account with out my acknowledgement, i want my money refund asap.

                  My one assist relationship account number is 4219463.

                  The same has been activated last year and at that time i have told to deactivate the same but the same has not yet been done.

                  My registered mobile number is [protected]
                  +1 photos
                  Aug 9, 2021
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 29, 2020
                  Axis Bank Customer Care's response                   Hi, we request you to visit the branch for further assistance. Regards, Team Axis Bank.
                  View replies
                  Dear Customer,
                  We regret the inconvenience caused to you. Our relevant executive shall connect with you and provide a solution within the next 2 working days - Nitesh, Team OneAssist
                  Reply
                  Dear Customer,
                  We have canceled the plan and issued a refund. Kindly note, SR#6475527, for tracking the refund status and refund of Rs.1899 is initiated. Please allow 5 - 7 working days for the amount to be credited in your original mode of payment - Nitesh, Team OneAssist
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                    M
                    madhu3166
                    Jun 27, 2020
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                    Business account

                    Address: Selaiyur Madambakkam Chennai

                    We are a registered msme working from chennai and have held an account in axis bank since inception in 2012.
                    As a business occasionally we have need for credit/od/bill discounting, vehicle loans, credit/debit cards for ease of operations in our company.
                    Recently the hon'ble fm has also announced a slew of measures to improve liquidity in a cash starved market to keep things running and economy sustained.
                    Every time...
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                    C
                    Cadbury C
                    Jun 26, 2020
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                    Dear sir / madam,

                    My axis bank a/c no - (Protected) has been debited by 1899.00/- for oneassist service.
                    I do not accept this service, without my approval they deducted money from my account.
                    I request for cancellation of my membership.

                    Regards
                    Soundharya
                    Axis Bank customer support has been notified about the posted complaint.
                    View replies
                    Hi, we request you to share with us your registered contact details, and we will get back at the earliest. Regards, Team Axis Bank.
                    Reply
                    Dear Soundharya,
                    We regret the inconvenience caused to you. Please provide your registered contact number or membership id on this link http://survey.webengage.com/ws/~1qq44ps or you can also drop these details on our Twitter DM or Facebook inbox and we shall look into this matter on a priority - Nitesh, Team OneAssist
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                      T
                      Thuvendran Raja
                      Jun 26, 2020
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                      Resolved

                      I have a loans from other banks every month the EMI is deducted through AXIS only past this 3 months i had applied for moratorium for loans till Aug 2020,
                      but bank is charging every month 500Rs per loan.so i have 3loans so chargs is 1500/- + GST, as per RBI GUIDE LINES that should not be charged,
                      so kindly refund me the amout

                      MY moblie : [protected]

                      waiting for the good support from the Bank
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 29, 2020
                      Axis Bank Customer Care's response                       Hi, please note that moratorium is only a deferment of the installment to be repaid and not a concession or waiver with respect to repayment. However, there will be a levy of interest at the applicable rate of interest of the loan for the period of EMI moratorium on the loan outstanding. The residual tenure of the loan would be extended to the extent of the applicable moratorium period. For more information around this, please refer to the mentioned link:https://www.axisbank.com/moratorium-faqs-for-retail-loans. Regards, Team Axis Bank
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                        L
                        laxmaann
                        Jun 26, 2020
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                        Address: A2/230 sector -8 Rohini Delhi 110085

                        Hi,

                        I did a wrong neft transfer of rs 6327 from my axis bank account to pnb account. Receipt no. Dch1t3ad4683 pnb a/c no. [protected] pnb bank a/c holder name bbhupinder kaur but actual account no is [protected] so what i do.
                        Axis Bank customer support has been notified about the posted complaint.
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                          M
                          Muthusheeba
                          Jun 26, 2020
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                          Address: Muthusheeba, A-24,Indus Atlantis flat, near saibaba temple, Kattupakkam

                          Unbeknownst to me the money had been wrongly taken from my account by ECCP Assistant Service on[protected]. The amount is Rs. 1699. So I ask you to refund my wrongly taken money and credit it to my bank account.
                          Axis Bank customer support has been notified about the posted complaint.
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                            A
                            Aneesh C.M
                            from Alappuzha, Kerala
                            Jun 25, 2020
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                            Address: axis bank vennala branch alinchode

                            My self aneesh c m

                            I am having a salary account with axis bank vennala branch everymonth they are deducting consolidated charges.. So kindly check and refund me the charges they deducted from my savings account..
                            Axis Bank customer support has been notified about the posted complaint.
                            View replies
                            Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acct...⇄ . Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
                            Reply
                            Hi, we regret the inconvenience caused. Please share us your registered contact details and we will get back at the earliest.
                            Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                              S
                              Sumanya
                              Jun 25, 2020
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                              Hi,

                              My name is sumanya reddy narahari. I have submitted a request for salary account with axis bank in hyderabad on june 17, 2020 and the next day an agent has collected the documents. I was promised the account will get activated in 3 working days but it has been a week now.
                              I have already submitted the account details in my office which were provided in the instant kit.
                              I would request the account to be activated as soon as possible.
                              Axis Bank customer support has been notified about the posted complaint.
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                                P
                                psushmitha
                                Jun 24, 2020
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                                Hi my name is sushmita, i applied for axis bank credit card in march and my applications has been approved, till today i not received my new axis bank vistara signature card. Can you please update me with this asap. My customer i’d for the card is[protected] my registered mail is is [protected]@gmail.com
                                Axis Bank customer support has been notified about the posted complaint.
                                View replies
                                Hi, we request you to share the registered contact number for further assistance. Regards, Team Axis Bank.
                                Reply
                                psushmitha's [Complaint's author] reply, Jul 13, 2020
                                Hi sorry for late reply my mobile number is 9390072476
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                                  R
                                  Rohitshree2
                                  from Mumbai, Maharashtra
                                  Jun 24, 2020
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                                  Address: Axis Bank, Ghansoli

                                  Last 3 months i'm continuously following up with axis bank for various issues facing in services. But no one is ready to resolved the issues (3 times i'm visiting branch, 13 emails, 9 toll free calls) but yet not resolved the issue.
                                  - axis bank is charging consolidation charge rs. 590/-, x 2 times
                                  - annual fees charged 590/- + late fees
                                  - charged extra emi +late fees for non payment
                                  And now continuously charging the late fee too..
                                  Axis Bank customer support has been notified about the posted complaint.
                                  View replies
                                  Hi, we request you to share with us your registered contact details and we will get back at the earliest. Regards, Team Axis Bank.
                                  Reply
                                  Hi, we regret the inconvenience caused. Please share us your registered contact details and we will get back at the earliest.
                                  Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                                    E
                                    Elida24
                                    Jun 24, 2020
                                    Resolved
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                                    Resolved

                                    I have noticed that the amount of rs. 1899/- have been debited from my axis account to one assist services without my permission.
                                    Please deactivate and cancel the subscription for my axis visa card ending with 0487
                                    Hence, cancel the subscription and refund the same into my account. My relationship no. Is 6950464
                                    I am waiting for deletion of this service and also refund of rs. 1899/-
                                    Aug 9, 2021
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Elida,
                                    We regret the inconvenience caused. Rest assured, our team shall connect with you and resolve your issue on a priority basis. And refund you the amount - Nitesh, Team OneAssist
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                                      B
                                      Biju Sharma
                                      Jun 20, 2020
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                                      Address: jaipur

                                      Sir l receved rs. 471340 at coprative bank railway lone you removed cosmo seez
                                      Thank you
                                      Brijmohan sharma
                                      Axis Bank customer support has been notified about the posted complaint.
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