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Axis Bank Complaints & Reviews

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Updated: May 25, 2026
Complaints 13015
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6562
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Axis Bank reviews & complaints page 158

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M
mohan khari
Jul 6, 2020
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Address: Village Umarpur Lisora, Post khatauli

When i payed all payment of my credit card then why bank deduct money to my account
Axis Bank customer support has been notified about the posted complaint.
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    rekha991989
    Jul 5, 2020
    Resolved
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    Resolved

    I was trying to renew my website domain and there has been a lot of delay in otp generation by axis bank. When i submit for resend otp, then they release the first requested otp & the transaction fails. Further, to raise any complaint, their toll-free number says you don't have sufficient balance to make this call. And now the otp's and vbv requested today came & disappeared from my mobile. Didn't understand how could that happen?
    Aug 13, 2021
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 06, 2020
    Axis Bank Customer Care's response
    Hi, we regret the inconvenience caused. Please share with us your registered contact details and we will get back at the earliest. Regards, Team Axis Bank.
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      Y
      Yadav Krishan
      Jul 4, 2020
      Resolved
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      Resolved

      Dear sir/ma'am,
      Axis bank executives open my demat account without taking my consent. So, i sandeep s/o sh. Dharmpal want to close my demat account. Details are as follows
      1. Name - sandeep
      2. Demat account number -
      Nsdl dp - in304295
      Client id[protected]
      3. Registered mobile number - [protected]

      I request you please close my demat account as soon as possible.
      Aug 6, 2021
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.
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        H
        hari884u
        Jul 3, 2020
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        Address: AXIS BANK BEGUMPET BRANCH

        I tried to transfer 26000 to pay my loan through upi transaction failed and money also deducted for three im trying to contact customer care they are transferring call but not responding. This kind of banks should ban by RBI.
        Axis Bank customer support has been notified about the posted complaint.
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          S
          Santosh Shakar pawar
          Jul 3, 2020
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          Address: Hyderabad

          This is Santosh pawar I have transferred fund though Axis Phone banking UPI(To Kotak bank) 24, 000Rs on[protected] The transaction got failed And amount got debited, It is not got credited to beneficiary account also
          Axis Customer ID:[protected]
          Reg Mobile: [protected]

          Regards
          Santosh pawar
          Email: santosh.[protected]@outlook.com
          Jan 24, 2021
          Complaint marked as Resolved 
          Thank you
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 04, 2020
          Axis Bank Customer Care's response
          Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. We regret the inconvenience caused. Regards, Team Axis Bank.
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            D
            Devidass Singh
            Jul 3, 2020
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            Address: Axis bank ATM Vijay Nagar Ghaziabad 201009

            I went to the axis bank atm card.
            I was having axis bank atm card and i put the atm card in the money and it didn't comes out from the atm. On screen it comes collect your card but card did not comes out from machine.
            And amount 40000 debited from the account 4 times ten thousand (10000). I complain to the customer care of axis bank till now no action is taken please help me
            Aug 6, 2021
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 03, 2020
            Axis Bank Customer Care's response
            Hi, we regret the inconvenience caused and request you to visit the following link to raise a dispute for the referred transaction: https://application.axisbank.co.in/webforms/axis-support/sub-issues/atmminimumcashwithdrawallimitminimumcashwit.aspx Regards, Team Axis Bank
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              D
              dsd4u
              Jul 3, 2020
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              Address: AXIS Bank, Baghajatin Branch, Branch Code:4161, RENU VILLA (1ST FLOOR) 17 S.C.MALLIK ROAD, KOLKATA-700086

              Myself (Durga shankar das) have deposited rs:75000 to open a new accont on 16th june 2020 as advised by axis banker "mr srikanta mandal" (Baghajatin branch) to open a prestige account minimum balance is required more than 50000 and account will be opened within 4-48 hrs, where as after several physical follow ups (5 times) and interference by bank manager mr. "pinaki sen" anyhow my account opened on 26th june 2020 till the time the money is deducted from my other bank account and no trace abut the same. Since then till now i have not received any passbook, welcome kit even after several request also not received instant check book. This bank has no facility to withdraw money through withdrawal slip. When in urgent requirement i asked the bank i got reply from bank manager he can transfer fund from my own accent to another account but for these also i have to go physically and do some paper work. Is it the way of service provide by a bank? I am suffering from chest pain and physically not well and in these situation i am also not able to withdraw my own money. So i request the forum and owner of these forum to take some necessary steps the mental and physical trouble i am facing and to close the account after transferring all my fund to my old accont in another branch with out any deduction.
              Axis Bank customer support has been notified about the posted complaint.
              Jul 03, 2020
              Updated by dsd4u
              Please let me know the complaint no and status
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                T
                Thamale Mamatha Mudhiraj
                Jul 2, 2020
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                Resolved

                Hi Team,

                This is Thamale Mamatha
                On 29th Feb, 2020. there is a deduction @1799 due to One assist services.
                I haven't used any services and also not will to receive services from your team. So please deactivate my one assist service account and refund the same amount as soon as possible.
                Aug 8, 2021
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Jul 02, 2020
                Updated by Thamale Mamatha Mudhiraj
                Hi there is deduction on 27th Feb, 2020 @1899 please check it once
                Dear Thamale,
                We regret the inconvenience caused. Kindly share your Membership Details or registered contact number and other details requested on this link: http://survey.webengage.com/ws/~1qq44ps and we will look into this - Nitesh, Team OneAssist.
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                  D
                  deeshugupta
                  Jul 2, 2020
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                  I did a transaction on Easypay payment gateway on SDMC website on June 28th 2020 using Phonepe. Transaction ID from Phonepe is P2006282038091697622128.

                  The payment succeeded on phonepe but failed at easypay end. I got the following message.

                  This page can't be displayed. Contact support for additional information.
                  The incident ID is:[protected]
                  The Event ID is:[protected].

                  The amount was debited from my account and still hasn't been reverted. What needs to be done in this case?
                  Axis Bank customer support has been notified about the posted complaint.
                  What happened next?
                  Did you money get returned to your account or credited to the merchant account??
                  I'm facing the same issue right now
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                    H
                    Himanshu_G
                    Jul 2, 2020
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                    Resolved

                    Hi team,

                    Daily i am getting 6-7 times calls from axis bank. I have priority customer account of axis bank.
                    But due to these calls i am getting harassed mentally. They called me bad timings like when i am sleeping, so its disturbing also.

                    Can you please register complain against spam calls, so i would live happy.

                    Giving you some numbers of those calls, might be helpful for tracking such calls -

                    +[protected]
                    +[protected]
                    +[protected]
                    +[protected]
                    +[protected]
                    +[protected]
                    +[protected]
                    +[protected]
                    +[protected]
                    +[protected]
                    ... Its kind of series of these number.. I have blocked each time so get call new number.
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 03, 2020
                    Axis Bank Customer Care's response
                    Hi, we request you to share the registered contact number for further assistance. Regards, Team Axis Bank.
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                      J
                      Jankrajgarg
                      Jul 1, 2020
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                      My money is debited some one do fraud with me as a company supportive and do a fraud of 4999. He call me with mobile no [protected]
                      Axis Bank customer support has been notified about the posted complaint.
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                        N
                        nitisingh78
                        Jun 30, 2020
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                        Resolved

                        I purchased a tv from flipkart using axis bank debit card on 6 installment.
                        My last installment should be deducted in april 2020. April, may gone but bank did not deducted the installment amount. I did not requested for moratorium, why bank is not deducting the last installment amount. Without intimation o[censored]ser can a bank set a moratorium period and charge interest for those period.
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Hi, we request you to share the registered mobile number for further assistance. Regards, Team Axis Bank.
                        Hi, we request you to liaise up with the merchant, for further assistance. Regards, Team Axis Bank.
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                          L
                          LakshmiPrasanna Villa
                          Jun 30, 2020
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                          My a/c is debited rs 4200.00 on[protected]:37:16 info: pur/google *kay richey/[protected]/google *kay richey
                          Without my involvement.
                          I think it is fraudulent issue.
                          Please kindly solve my issue and bring my money back.
                          Axis Bank customer support has been notified about the posted complaint.
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                            S
                            suraiya fathima
                            Jun 30, 2020
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                            Delete the axis bank account details from bank bazaar
                            Axis Bank customer support has been notified about the posted complaint.
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                              Nirva
                              Jun 30, 2020
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                              The refund amount from Amazon is not reflected in my account. Kindly note this issue and solve it as soon as possible.. It almost goin to be a month.. Still not reflected iny acct. I am sending u the reference no. Which Amazon has send me.
                              Axis Bank customer support has been notified about the posted complaint.
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                                Nirva
                                Jun 30, 2020
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                                The refund amount from Amazon is not credited in my acct. Kindly please assist me with this problem.
                                Axis Bank customer support has been notified about the posted complaint.
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                                  B
                                  Bilquis Draboo
                                  Jun 30, 2020
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                                  Resolved

                                  I recently went through my bank statement to find out that my account has been debited by rs 1599 for "one assist services," on 18/02/2020. This was achieved by means of a manipulative call. I need the bank to cancel this service and refund my money at the earliest instance.
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Dear Customer,
                                  We regret the inconvenience caused to you. Please provide your registered contact number or membership id on this link http://survey.webengage.com/ws/~1qq44ps or you can also drop these details on our Twitter DM or Facebook inbox and we shall look into this matter on a priority and process the refund - Nitesh, Team OneAssist
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                                    A
                                    Anshul00
                                    from Patna, Bihar
                                    Jun 30, 2020
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                                    I applied for my design debit card on 9th June 2020. The bank deducted 295 for it but till now I haven't received it. On asking the customer care they say there is no card applied
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      KISHAN RAJ 92
                                      Jun 30, 2020
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                                      1699 was spent on my credit card which has expired on april 2020 for some eccp assistance. Kindly rectify the issue.
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        Thakur Anand
                                        Jun 29, 2020
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                                        Address: Bharat Tours, Fatehpura

                                        I have received following message today, which says... Your a/c 231799 is debited by rs. 118 on 29jun20. Avbl bal: rs.... Info: sign. Verf. Chrgs mandate regst/ stop. Call [protected] for dispute.
                                        Axis Bank customer support has been notified about the posted complaint.
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