Axis Bank Complaints & Reviews

Respected sir/mam

I am khushboo singh having bank account with axis bank branch sigra varanasi (Policy registered with my bank account). I had bought a max life insurance fast track super policy through axis bank of rs.550000 which was divided in 2 policy one is policy no.[protected] of rs.250000 & another one is policy no.[protected] of rs.300000 in january year 2019. The axis bank staff mr. Awdesh sharma & mr. Brij pandey told me that i have to pay once for 5years in this policy it's single pay policy that i have to not pay every year in this policy so they asked me to pay large amount in this policy and have profit after 5years. But the time i received my policy documents in which it mentioned its regular pay policy at the same time i had contact them regarding it then they told me mam don't worry they mentioned it in document but our max life insurance operation manager name mr. Brij pandey will update it to single pay policy from their end. And one more incident happened with this policy the time i took this policy on daily bases i used to receive messages on my mentioned contact number in my policy documents about daily nav and all but after some months message service stopped then again i contact mr. Awdesh sharma about it he said max life insurance company stopped message service but the time came for 2nd year premium payment suddenly i receive message but not on my number which was mentioned with my max life policy that is [protected]... I received message on my mother's number [protected] which is nowhere in my policy even my mother is not nominee holder or she is not at all related with my policy anywhere, now i also came to know about mis-selling and cheating done with me in my policy by axis bank staff to full-fill their target. Between all this i raised complaint against mis-selling calling max life insurance customer care service and they helped me with grievance no.3929625 and they e-mail me that " your concern and the reference number assigned to your grievance is 3929625 and our grievance redressal officer pallavi khurana is investigating into the same' but till today i didn't received any information about my complain. And i visited to max life insurance office 5th floor varanasi trade center m. A. Road there i submitted hand written complaint letter with signature from there also i didn't received any solution.
This is totally unfair and unethical thing happened to me by axis bank. Only because of mis-selling by the axis bank staff after all this i ll never trust axis bank. Once i invested large amount in this policy now i don't have that much amount to pay every year to complete regular premium.
So, i request you to take a strict action against axis bank sigra varanasi and stop them to misguide any customer.
I have one humble request to maxlife insurance company to convert my policy into single pay instead of regular pay policy type. Please consider my request. So, please help me out in this matter as i am highly disturbed due to this.

Thanking you
Khushboo singh
[protected]

I am active user of my axis bank salary account.
today i noticed that my balance is negative 13000.
how is that possible ?
registered mobile number-[protected]

Sir/madam
i purchase personal laoan of axis bank, but the emi of month march 2020 is not debited from account till now. Though amt. Of emi is in my account till date

In spite of many e-mails my credit card has not been cancelled. Please cancel my credit card. Trying it through Customer support also proved to be useless.

Please cancel it ASAP!!

Credit Card No. - [protected]

Sir/ madam,
With due respect i shiba prasad mandal, father of souvik mandal residing at 22 kazi najrul islam sarani 1st lane insurance housing estate po&ps nimta, kolkata 700049 would like to inform you that, my son, souvik mandal was admitted in zenith super specialist hospital 07.02.2020 to 15.02.2020 for the deases of "lower respiratory tract infection" with migraine problem. My son souvik mandal whose policy number is "[protected] 02 01" & member id is "[protected]"is under the policy of tata aig insurance which is totally cashless scheme. But at the time of discharge the mediclaim company denied to receive the cashless facility. Then i paid the full amount of rs. 78, 678/- (Rs. Seventy eight thousand six hundred and seventy eight only/-) to the hospital for the purpose of hospital bill. Then after facing this problem, i contacted with axis bank, nimta branch, who mainly offered me to do this tata aig mediclaim policy. But then they (Axis bank) also refushed to help me. They told me to fill up the reimbursement form that time, to get the reimbursement amount. So finally we arrange the amount and paid to the hospital helplessly. After that, according to the mediclaim company i also went to the axis bank physically to submit my bank cheque with all the original copies of hospital bill details.
But sir/madam, it's almost 80 days over, still i have not received my reimbursement amount. That time i borrowed that hospital bill from my colleagues and relatives respectively. As i borrowed so, i have to liquidat that money to them. But if i do not get the reimbursement amount then how could i pay them sir/madam??
Therefore, i shall be highly obliged if you kindly look after this matter and help me to get back the reimbursement amount. Please do the needful.
Thanking you,
Yours faithfully
Shiba prasad mandal.
Father of souvik mandal.
Dated
10.04.2020

I have been requesting axis bank multiple times to close my account since i am not interested. I have made multiple follow ups in call to customer care, direct visit to nearest branch, and an email. But still axis bank is no where concerned about customers and not even considering any complaints registered. Such a worst services with so called global firm. It's already been more than 20 months and now i want to proceed further if this torture keeps continuing to me by sending statements for the account which i want to be closed.

The bank deducted 581.78 from my savings account and since i have paid all the dues outstanding on my credit card a day before than the due date, no such amount should have been deducted. The due amount had already been settled in the credit card a day before the due date. Customer care service of axis bank credit card is not working for covid-19 but they are looting the money from the customers. I am using axis vistara credit card and was told to be an invaluable customer. But look how they are treating their valuable customers.

Is this a new way to extract money from customers, I am strongly offended by this act, kindly return back my amount

Hello Sir/Mam,
This is absolutely not fair with me as i have been ditched by axis bank several times, and in quarantine i have borrowed 100rs from my friend for ration and kept it in axis bank only money left was 105 rs, they have deducted all the money without informing me and now with no money left i have to struggle, This is helplessly i am complaining and now i cannot afford to have food for further days, and it is not only today but several days they have done this to me..when i am calling customer care of axis bank call get disconnected saying "our advisor are busy talk to you late'.

please please help me.

Axis bank is very cheating bank, i have affected some economic problems due to covid-19. Rbi told don't unnecessary charge to customer bank account, but axis bank charge gst charged my account, and consolidated charge deduction my bank account, ambattur industrial estate branch, chennai. Already raised somany complaints against axis bank, but not responsible my complaints, please provide my deduction amount my savings account.

Hi,
Credit not received...but statement generated..please let me know how I will proceed.

On 23rd feb 2020 i have swiped my axis bank debit card for rs.50000 (Emi
Option on loan against debit card) with holycrown destination company. On
24th feb 2020 i have approached the axis bank customer care and informed
Them that i do not want to buy this product and dont want to take any loan on
Debit card. Axis bank confirmed that the amount of rs.50000 is not yet paid to
The company from axis bank, so in case if you wish to cancel the loan then
Please provide us with the email proof from the merchant declining the payment
And also fill the no emi deduction form and submit it to the nearest branch.
As per the instructions from axis bank, i have submitted the "email
Confirmation" from the merchant for clearly cancelling the membership and i
Have also the submitted the no emi form on 24 feb 2020 stating
That no emi must be deducted from my axis bank account to the merchant
Holycrown destination permanently.

Today on 18 april 2020, the emi amount of
Rs.4536 is being deducted from my axis bank account without my prior
Intimation and also i have not given any debit instruction for the same

Since 24 feb 2020, i have not received any proper resolution from axis bank.
Axis bank is just looting hard earned money from customers. Very poor customer
Service. I want my money bacck in my account

1. I have not received any communication from axis bank for this loan
2. I have not received an emi due date from axis bank
3. Done all the steps provided my customer service executives, then too
Axis bank has not resolved this issue in a timely manner

Registered number:[protected]

Sir am mettu teja worked as sales exicutive in our organisation sir since I left the organisation our hr told us that our salary will be credited after 3months sir but my co employees got some salary but I didn't yet recived my salary please help me with providing my salary thanking you
Employ id:AS439202
Ph no:[protected]

An amount of Rs 1418.50 has been deducted from my Axis Bank savings account with out assigning any reason

Hi
My accountant number is [protected], i have 3 deductions for the month of april i have no idea about.
[protected]. Ecom/pur/apdclrapdr/mumbai/1000420. Amt ₹206.58
[protected].
Consolidation charges amt ₹ 846.53
Gst amt ₹152.38

I want an explanation on these charges please, why is the consolidation charges so high and what is costing me that much money?

My axis bank account is showing 5348 negative balance. It was a salary account till august 2019. Later at my new company, i had to opt for other bank due to their policies. Every month a small amount less than 50 used to be debited from my account. I didn't care about those charges, because i want this account to be active. But this amount it is showing 5348 negative balance. Due to covid 19, i didn't pay my loan amount 4863rs. Even if the negative amount is loan amount, the amount would not tally. I didn't receive any email or sms regarding this balance. Even i am unable to see this transaction in statements.

My axis bank account number: [protected]

Not able to register for my new account with my customer id and loan account number

I am always getting following exception "We are having difficulties processing your request.Please try again later."

could you please help me on this ?

Thanks,
Vinayak
[protected]

Dear sir/madam
On 14th mar2020 i have made an imps transaction of rupees 3250 to icici a/c #[protected]. Which is not actual account intended. I suppose to transfer money to a/c#[protected] while entering details i have entered wrong account details (Last two digit is 89 instead of 59). But account holder name is keerthana enterprises. System accepted correct account name and wrong account number and my money is debited from my account transferred to wrong account. Kindly reverse my money as early as possible.
My account #[protected]. I have mailed to axis in this regard on same day. No action taken so for
Branch : tambaram, chennai
Name : g. Nagalingam

Transaction reference id is :[protected]

I haven't received any credit card details till now. Just received message that your credit card is approved and delivered shortly. And after 10 days i got one more message that bill got generated with 590rs. Please pay.

If f i have not received my card, how would i know my card number and pin number. And how can i use the card. Please help me. I'm unable to reach customer care through phone call also.

There has been regular amount deducted from my account with the name of brn pytm card for which i am trying to connect with bank for give me clarity of this as i have no idea for what this amount is deducted. Acosta bank customer care num either doesnt work or no one receive. I also done certain mails which are of no help. I want the clarity of deductions and want my amount back. Also i am attaching the transaction screenshots for reference.