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Updated: Dec 8, 2025
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Axis Bank reviews & complaints page 170

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G
gourisankarrao
Apr 16, 2020
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Address: Tulassma Street .BC road., Jay kay pur, Rayagada
Website: Customer

Dear sir

Kindly Release my lien Amount

With out customer confirmation how it was deducted from my account automatically...
+1 photos
Apr 24, 2020
Updated by gourisankarrao Dear sir

Kindly Release my lien Amount

With out customer confirmation how it was deducted from my account automatically...
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    V
    Vashu Birhman
    Apr 15, 2020
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    Today i use my account for a transaction and i see that my account has a debit of rs 39250 and my account show a balance of rs 98200 which i had to pay.
    No transaction show in the account wht would be debited and i check my credit card profile it show there is no credit card balance as bank debit all of my money to credit card account.
    As rbi guidelines no money or emi debited from march to may.
    I request to give me the time for 2 months and i will pay my all payment.
    Plzzz give my balance back as lockdown from covid 19 after that i pay the full amount to bank.
    +1 photos
    May 18, 2020
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Apr 17, 2020
    Axis Bank Customer Care's response     Hi, we are open to help you! Please share with us your registered contact details and we will get back to you at the earliest.
    Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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      S
      Saurabh Bodkhe
      Apr 15, 2020
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      Hello,

      RS.885 debited from my axis Bank account on 4-4-2020. The transaction not done by me.
      +1 photos
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        M
        Merimeri
        Apr 15, 2020
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        Address: Axis bank hedge nagar

        Hi

        I just open a current account with axis bank with amb of 10, 000 which has been maintained from feb which the account was open. On 11th of april i got charge for almost 1400 rs with tax and i don't know what the hell is the charge for. I called the bank no response and it's not possible to reach the bank right due to lockdown. I just need help cos now the amb is not upto 10000 again and i don't even have money to pay and i just want the 1400 refund back immediately.

        Thanks
        Fatima
        May 26, 2020
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Apr 16, 2020
        Axis Bank Customer Care's response         Hi, we wish to inform you that Consolidated charges are levied by the Bank depending on the type of Savings Account you hold with the Bank or on account of any additional service /product you have opted from the Bank. Request you to please visit the below link to get the details: https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx. Regards, Team Axis Bank
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          K
          Kalyani Pande
          from Pune, Maharashtra
          Apr 15, 2020
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          Hi
          Sir my money has been deducted from my savings account. In convincenece BNA fee of 150 rs. But this money has been deducted from account unnecessary. I have maintained my account
          +1 photos
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            S
            Suprakash Kumar
            Apr 14, 2020
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            Address: Patna 800001

            My axis ASAP account show negative balance... I don't received any message from bank... If I add cash then it deduced balance... Please help
            +1 photos
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              V
              Vicky_639
              from Mumbai, Maharashtra
              Apr 14, 2020
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              Longtime ago around 6 months ago I have requested for Closing of saving account with Axis at Nigdi Branch, But still now account has not closed. So please close the account as soon as possible. Why account is not closed yet?
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                D
                DeepakRuby
                Apr 14, 2020
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                Address: Hosur and Bangalore

                Dear axis bank officials.

                I have the following queries.
                1. I have availed home loan in 2013 with interest rate of 10.25 % and presently rate has been decreased, either tenure of loan will be reduced or emi
                2. There is not any proper response from your branch staffs, they are just giving very big advice to contact on toll free no which has never given any result.
                3. There is not any proper communication before debiting from my account.
                4. Many times amount has been debited without any proper reasons and there is not any proper response from nearest branch at the time of enquiry.
                5.in this present scenario due to this corona all the banks have been stopped to deduct emi for 3 or 4 months plz update me the same.
                6. Today also some amount has been debited but not communicated to us
                May 15, 2020
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Apr 14, 2020
                Axis Bank Customer Care's response                 Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest.
                Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                  S
                  Strowood
                  Apr 14, 2020
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                  Address: Viman nagar pune

                  I've a salary account in axis Bank .
                  Since past 9 months 5 times bank charged me consolidate charge.

                  In last twenty days bank has been charged me 2 times as consolidated charges 565 & 1607 rs respectively.

                  I don't know why these people charging me?
                  I never bounce cheque.
                  Can anybody help me plz!

                  How do I refund my cash?
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                    S
                    Smruti Ranjan Samantaray
                    Apr 13, 2020
                    Resolved
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                    I have salary account in axis bank from my previous company & it was a salary account so they should not have charged any amount, anyway after coming out of company i never used that account. Few days ago i received a message that some rs-515 are charged for last month, so i called customer care to close account. But they told need to come to own branch (Which is now not possible due to covid-19 situation). Also in feb'20 i went to nearest branch for asking closing of account they told you have to close this account in home branch & maintain maintaining minimum balance. Also as per rbi no negative balance in savings account then why they are charging?

                    Anyway this type of cheating to customers by axis bank are not expected from axis bank.
                    May 15, 2020
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 14, 2020
                    Axis Bank Customer Care's response                     Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest.
                    Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                      J
                      Jayanta Hansda
                      Apr 13, 2020
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                      Address: bidhannagar,durgapur,pin - 713212

                      I hava a zero balance axis asap a/c.when i open a/c there was only physical atm charges yearly and that was rs. 300+ taxes but in 2020 jan month they charges almost rs.500 and taxes after then other charges.without value add sms charges i can not understand other consolidated charges.
                      +2 photos
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                        S
                        SreeChiru
                        Apr 13, 2020
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                        Hi team,

                        Today morning to evening time 5 times totaly (Rs. 5, 048.07) deducted from my account with any authentication and notification message. Even i called to axis bank customer care but there not responded due covid-19 crisis. Please check and verify on this issue and return to back my amount.

                        Find below unauthorized transaction details.
                        1.[protected]
                        Ecom pur/kfc 131 pp
                        Ap/quito/130420/04:53
                        Rs. 1018.46

                        2.[protected] ecom pur/tipti sa pp/quito/130420/12:08
                        Rs. 79.01

                        3.[protected] ecom pur/tipti sa pp/quito/130420/12:08
                        Rs. 1580.24

                        4.[protected] ecom pur/tipti sa pp/quito/130420/12:08
                        Rs. 1580.24

                        5.[protected] ecom pur/tipti sa pp/quito/130420/12:09
                        Rs.790.12

                        Total amount: rs. 5, 048.07

                        Thanks
                        Sreevani
                        May 15, 2020
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 14, 2020
                        Axis Bank Customer Care's response                         Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest.
                        Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                          S
                          SreeChiru
                          Apr 13, 2020
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                          Address: Flat No. 104, Rukmini Towers, Bhagyanagar Colony, KPHB, Kukatpally, Hyderabad

                          Hi team,

                          Today morning to evening time 5 times totaly (Rs. 5, 048.07) deducted from my account with any authentication and notification message. Even i called to axis bank customer care but there not responded due covid-19 crisis. Please check and verify on this issue and return to back my amount.

                          Find below unauthorized transaction details.
                          1.[protected]
                          Ecom pur/kfc 131 pp
                          Ap/quito/130420/04:53
                          Rs. 1018.46

                          2.[protected] ecom pur/tipti sa pp/quito/130420/12:08
                          Rs. 79.01

                          3.[protected] ecom pur/tipti sa pp/quito/130420/12:08
                          Rs. 1580.24

                          4.[protected] ecom pur/tipti sa pp/quito/130420/12:08
                          Rs. 1580.24

                          5.[protected] ecom pur/tipti sa pp/quito/130420/12:09
                          Rs.790.12

                          Total amount: rs. 5, 048.07

                          Thanks
                          Sreevani
                          +1 photos
                          Axis Bank customer support has been notified about the posted complaint.
                          Apr 13, 2020
                          Updated by SreeChiru                           Issue is not resolved. Please check on this issue.
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                            N
                            Nandu Ingale
                            Apr 13, 2020
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                            Address: Goregoan Mumbai

                            Dear sir/ madam,

                            My name is nandu sampat ingale & i have taken an instant personal loan from our bank. My loan a/c no:- ppr[protected]. I have try to contact in your customer care number but many times they are busy
                            And not connect with service provider. I have job less in this lock down period. It's very difficult to go any axis bank branch to submitting letter (Stop & postpone loan emi) in this lock down period. So please postpone my personal loan emi.

                            Do the needful.

                            Yours faithfully

                            Nandu sampat ingale.
                            View replies
                            Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest.
                            Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                              S
                              subbireddy299
                              Apr 13, 2020
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                              Iam complaint against axis Bank consolidated charges recently.that banks are send the SMS For Charges That Amount is 245/- But My Account Deducted 687/- and GST 123/-rs. these Axis Bank Is Doing Fraud.Please Sir Take A Action for this type fraud and Plz Get it my Account plz
                              +2 photos
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                                L
                                latika rampure
                                Apr 13, 2020
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                                Address: Sakinaka

                                How many times to will taken behalf of consolidated charges. This is worst bank of India.
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                                  M
                                  Mohammed Nehal
                                  from Hyderabad, Telangana
                                  Apr 13, 2020
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                                  deducted 500 rupees for not maintaining minimum balance

                                  Hi,

                                  This is Mohammed Nehal Uddin and my registered mobile number with bank account is [protected], i want to raise a dispute as axis bank had deducted 500 rupees from 2.2k in my account as I'm a student i had only 2.2 in my bank account from that they had deducted not 100 or 50 but they had deducted 500 rupees as it is very much valuable for me as the lock down is going on i couldn't close my bank account and they did this...
                                  +1 photos
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                                  T
                                  The President Of India
                                  Apr 13, 2020
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                                  Hi,

                                  In the recent transactions, 1100 was debited from my account without any reason.
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                                    R
                                    Rishabh Tayal
                                    Apr 13, 2020
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                                    I want to settlement my credit cards amount please I not pay amount I want to pay 20℅ please approved
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                                      S
                                      Sameernamdev411
                                      Apr 13, 2020
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                                      axis direct charges - 885 debited

                                      I have a salary a/c in axis bank trivandrum branch, as informed by bank while opening the account debit, credit & demat account were free of cost & no charges will be levied on them as it is a salary account. Today (4th april 2020) i got a sms from axis bank informing that rs-885 has been debited from my account for consolidated dp charges. But i didn't buy / sell any stocks from this a/c, so why this dp charged? I demand proper justification...
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