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Axis Bank Complaints & Reviews

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Updated: Dec 5, 2025
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Axis Bank reviews & complaints page 170

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S
Strowood
Apr 14, 2020
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Address: Viman nagar pune

I've a salary account in axis Bank .
Since past 9 months 5 times bank charged me consolidate charge.

In last twenty days bank has been charged me 2 times as consolidated charges 565 & 1607 rs respectively.

I don't know why these people charging me?
I never bounce cheque.
Can anybody help me plz!

How do I refund my cash?
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    Smruti Ranjan Samantaray
    Apr 13, 2020
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    I have salary account in axis bank from my previous company & it was a salary account so they should not have charged any amount, anyway after coming out of company i never used that account. Few days ago i received a message that some rs-515 are charged for last month, so i called customer care to close account. But they told need to come to own branch (Which is now not possible due to covid-19 situation). Also in feb'20 i went to nearest branch for asking closing of account they told you have to close this account in home branch & maintain maintaining minimum balance. Also as per rbi no negative balance in savings account then why they are charging?

    Anyway this type of cheating to customers by axis bank are not expected from axis bank.
    May 15, 2020
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Apr 14, 2020
    Axis Bank Customer Care's response
    Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest.
    Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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      Jayanta Hansda
      Apr 13, 2020
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      Address: bidhannagar,durgapur,pin - 713212

      I hava a zero balance axis asap a/c.when i open a/c there was only physical atm charges yearly and that was rs. 300+ taxes but in 2020 jan month they charges almost rs.500 and taxes after then other charges.without value add sms charges i can not understand other consolidated charges.
      +2 photos
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        S
        SreeChiru
        Apr 13, 2020
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        Hi team,

        Today morning to evening time 5 times totaly (Rs. 5, 048.07) deducted from my account with any authentication and notification message. Even i called to axis bank customer care but there not responded due covid-19 crisis. Please check and verify on this issue and return to back my amount.

        Find below unauthorized transaction details.
        1.[protected]
        Ecom pur/kfc 131 pp
        Ap/quito/130420/04:53
        Rs. 1018.46

        2.[protected] ecom pur/tipti sa pp/quito/130420/12:08
        Rs. 79.01

        3.[protected] ecom pur/tipti sa pp/quito/130420/12:08
        Rs. 1580.24

        4.[protected] ecom pur/tipti sa pp/quito/130420/12:08
        Rs. 1580.24

        5.[protected] ecom pur/tipti sa pp/quito/130420/12:09
        Rs.790.12

        Total amount: rs. 5, 048.07

        Thanks
        Sreevani
        May 15, 2020
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Apr 14, 2020
        Axis Bank Customer Care's response
        Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest.
        Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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          S
          SreeChiru
          Apr 13, 2020
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          Address: Flat No. 104, Rukmini Towers, Bhagyanagar Colony, KPHB, Kukatpally, Hyderabad

          Hi team,

          Today morning to evening time 5 times totaly (Rs. 5, 048.07) deducted from my account with any authentication and notification message. Even i called to axis bank customer care but there not responded due covid-19 crisis. Please check and verify on this issue and return to back my amount.

          Find below unauthorized transaction details.
          1.[protected]
          Ecom pur/kfc 131 pp
          Ap/quito/130420/04:53
          Rs. 1018.46

          2.[protected] ecom pur/tipti sa pp/quito/130420/12:08
          Rs. 79.01

          3.[protected] ecom pur/tipti sa pp/quito/130420/12:08
          Rs. 1580.24

          4.[protected] ecom pur/tipti sa pp/quito/130420/12:08
          Rs. 1580.24

          5.[protected] ecom pur/tipti sa pp/quito/130420/12:09
          Rs.790.12

          Total amount: rs. 5, 048.07

          Thanks
          Sreevani
          +1 photos
          Axis Bank customer support has been notified about the posted complaint.
          Apr 13, 2020
          Updated by SreeChiru
          Issue is not resolved. Please check on this issue.
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            N
            Nandu Ingale
            Apr 13, 2020
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            Address: Goregoan Mumbai

            Dear sir/ madam,

            My name is nandu sampat ingale & i have taken an instant personal loan from our bank. My loan a/c no:- ppr[protected]. I have try to contact in your customer care number but many times they are busy
            And not connect with service provider. I have job less in this lock down period. It's very difficult to go any axis bank branch to submitting letter (Stop & postpone loan emi) in this lock down period. So please postpone my personal loan emi.

            Do the needful.

            Yours faithfully

            Nandu sampat ingale.
            Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest.
            Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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              S
              subbireddy299
              Apr 13, 2020
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              Iam complaint against axis Bank consolidated charges recently.that banks are send the SMS For Charges That Amount is 245/- But My Account Deducted 687/- and GST 123/-rs. these Axis Bank Is Doing Fraud.Please Sir Take A Action for this type fraud and Plz Get it my Account plz
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                L
                latika rampure
                Apr 13, 2020
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                Address: Sakinaka

                How many times to will taken behalf of consolidated charges. This is worst bank of India.
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                  M
                  Mohammed Nehal
                  from Hyderabad, Telangana
                  Apr 13, 2020
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                  deducted 500 rupees for not maintaining minimum balance

                  Hi,

                  This is Mohammed Nehal Uddin and my registered mobile number with bank account is [protected], i want to raise a dispute as axis bank had deducted 500 rupees from 2.2k in my account as I'm a student i had only 2.2 in my bank account from that they had deducted not 100 or 50 but they had deducted 500 rupees as it is very much valuable for me as the lock down is going on i couldn't close my bank account and they did this...
                  +1 photos
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                  The President Of India
                  Apr 13, 2020
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                  Hi,

                  In the recent transactions, 1100 was debited from my account without any reason.
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                    R
                    Rishabh Tayal
                    Apr 13, 2020
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                    I want to settlement my credit cards amount please I not pay amount I want to pay 20℅ please approved
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                      S
                      Sameernamdev411
                      Apr 13, 2020
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                      axis direct charges - 885 debited

                      I have a salary a/c in axis bank trivandrum branch, as informed by bank while opening the account debit, credit & demat account were free of cost & no charges will be levied on them as it is a salary account. Today (4th april 2020) i got a sms from axis bank informing that rs-885 has been debited from my account for consolidated dp charges. But i didn't buy / sell any stocks from this a/c, so why this dp charged? I demand proper justification...
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                      M
                      Md Sagir Hossain
                      Apr 13, 2020
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                      money deducted from my axis bank account

                      Hi

                      RS 6163 has been deducted from my bank account without any notice.Can you please fix the issue.

                      Payment ref: BRN-PYMT-CARD-[protected]

                      I want to know about the details of the deduction....
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                      P
                      Praveen Reddy1
                      Apr 13, 2020
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                      Resolved

                      Address: Hyderbad

                      I'm Praveen, I didn't opt for the loan moratorium. Even though axis bank added 10, 000 as interest to my outstanding Balance and didn't deducted auto emi this month.Axis bank playing the tricks here so that they can get more interest even though customer not oped for moratorium.

                      Please Help on this.
                      Apr 15, 2020
                      Complaint marked as Resolved 
                      They have resolved this problem
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                        S
                        sandeep_4055
                        from Ahmedabad, Gujarat
                        Apr 13, 2020
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                        Dear sir,
                        I have current account in axis bank i doing well bussiness and maintain 50000 average balance account, but due to india lockdown all bussiness are affected and axis banks is doing same procedure as well they do. Bank applied consolidated charges in my account of ₹ 3608/- and 650/- gst
                        Due lock down no any bussiness man for survive fo account balance maintain. I want all my charges wave off and credit to my account. Otherwise i close all my accounts in bank and refer to all my approach accounts to close accounts in axis bank.
                        I hope you will take it seriously.

                        Thanking you
                        Sandeep bansal
                        [protected]
                        May 15, 2020
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 13, 2020
                        Axis Bank Customer Care's response
                        Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx. Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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                          Mohmmad waseem
                          Apr 13, 2020
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                          Dear sir/madam
                          kindly reverse the cut charges from my account number on 11.04.2020.
                          That cut charge by bank is not correct this time covid-19.
                          Not ware any customer
                          my contact number-[protected]
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                            N
                            Nandakumar Reddy
                            Apr 13, 2020
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                            Resolved

                            This is senseless with axisbank online banking service. The log in never works in first place despite correct credentials and there is no way to reach out to a person or online help to reset the password to log in for online banking service. The faqs do not include clear information and the customer service number given on the site is such a useless piece of information, firstly, they don't have the options that customers need and secondly, they don't let customers talk to the executives at all. The ivr keeps asking to press some nonsense constantly without offering an option to speak to a human (If there is one on their side). What is the point in calling it "online banking" if you don't have proper online services? So fed up with this bank, surprising where they are heading to while the rest of the banks in the world even a way too small bank than so call axis is much better in providing online services and minimum customer services that make some sense.
                            May 15, 2020
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 13, 2020
                            Axis Bank Customer Care's response
                            Hi, we are open to help you. We request you to share the screenshot of the error for us to assist you. Regards, Team Axis Bank.
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                              Barun Jena
                              Apr 12, 2020
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                              Address: Axis Bank Mumbai..

                              Hi i have account with axis bank... Without any prior notice my account got debited with inr 575 previous month and 500 this month.. I don't want any clarification from bank side.. I just want to reverse the amount back to my account.. Which is now as lien amount.. If i will transfer any amount then it will deduct with lien and credit with balance.. As i am a long term customer of axis bank.. And i am using my axis bank account in day to day life for banking needs... I request you to help me out to get my reversal.. No digital channels of bank are helpful in this concern matter...
                              Axis Bank customer support has been notified about the posted complaint.
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                                subbireddy299
                                Apr 12, 2020
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                                M subbireddy
                                Submit a complaint
                                Hi, i have saving account in axis bank & when i checked my balance they have deducted 687.00 rs from my account written as consolidated charges. So many he deduct from my account. Plz help me to get my money back, these banks are deducting innocent peoples money from their accounts wihout telling peoples.
                                +1 photos
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 13, 2020
                                Axis Bank Customer Care's response
                                Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx. Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
                                Apr 15, 2020
                                Updated by subbireddy299
                                Hi i complaint 12/April/2020 As Consolidated Charges..Now Also It's Not Resolved.i Have Received SMS also But that Is not related to my concern...Plz resolve my problem
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                                  Pardeepsihag
                                  Apr 12, 2020
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                                  Address: 884 new hbc

                                  What the hell you guys are doing, i never ask to open a demat account you opened it by yourself and debited my money 885 from my savings account, i mailed and trying to close and want my money back from last 7 days but are not listening to me its not your or your fathers money you can't do this. A # bank with some # services and employees
                                  +1 photos
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 13, 2020
                                  Axis Bank Customer Care's response
                                  Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.
                                  Apr 14, 2020
                                  Updated by Pardeepsihag
                                  What is this address [protected]@axisdirect.in is not working,
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