I have a salary a/c in axis bank sahakar nagar branch, as informed by bank while opening the account debit, credit & demat account were free of cost & no charges will be levied on them as it is a salary account. Today (5th april 2020) i got a sms from axis bank informing that rs-885 has been debited from my account for charges. But i didn't buy / sell any stocks from this a/c since 2018, so why this charged? I demand proper justification with all brake up of charge from axis bank. Also please close my demat account
May 7, 2020
Complaint marked as Resolved
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Apr 06, 2020
Axis Bank Customer Care's response Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.
Hi. I have saving account in axis bank srinagar
When I checked my account balance then have deducted Rs 2969 from my account written as consolidation charges. Plxxx help me to get my money back my account.
Asrar Ajaz
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.