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Axis Bank Complaints & Reviews

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Updated: Dec 5, 2025
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Axis Bank reviews & complaints page 174

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C
Christina Barathe
Apr 5, 2020
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Address: Harshada Samarth D1 flat no 10 near Indian oil petrol pump pimple Saudagar Pune Maharashtra 411027

An Amount of 8, 200/- was deducted from my account on. 2nd April 2020 at 13.07 I do not know how this was done cause I did not do any such payment and I did not get any OTP for payment please help me to get back my money
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    Christina Barathe
    Apr 5, 2020
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    Address: Harshada Samarth D-1 flat no 10 near Indian oil petrol pump pimple Saudagar Pune Maharashtra 411027

    I do not know how this payment got deducted it's all fraud I have not done any purchase anything please get back my payment
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      R
      Revsnth
      from Visakhapatnam, Andhra Pradesh
      Apr 5, 2020
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      Address: 12-21--51 kothapet GUNTUR AP

      Respected sir / madam

      My name is tallam sravan kumar

      My credit card number { [protected] }

      My axis bank savings account no — ([protected])
      Ifsc code — utib0000030
      Sravan kumar tallam

      I have a credit card from last 2 years

      Now on corona virus lockdown iam at guntur ap

      My credit crad is at secunderabad (Tg) at my room

      I want to use my credit card as any super market or any out side to add my credit card amount to paytm or any shopping by (Otp)


      But it has
      Showing as below image
      Or
      Please check & linked my mobile number to my credit card

      I had already send email to axis bank

      Ihad trying at internet banking also to link my mobile number to my cc card

      But there is no use

      There is no reply from axis bank team

      Please check and give reply
      To me to my email
      Or
      Contact me to my linked
      Mobile number asap
      Solve my problem asap
      Please help me asap

      Thankyou sir /madam
      T. Sravan kumar
      [protected]

      Sravankumar. [protected]@gmail.com
      [protected]
      +1 photos
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 07, 2020
      Axis Bank Customer Care's response
      Hi, we have noted and wish to inform you that we have escalated the concern and you shall be responded in the referred matter shortly. Regards, Team Axis Bank.
      Apr 08, 2020
      Updated by Revsnth
      Please reply fast
      We are facing so many days for using my CREDIT CARD
      My card no 5262 and 6438 my card transaction not work declined please open
      Axis Bank Customer Care's response, Apr 6, 2020
      Verified Support
      Hi, we are open to help you. We request you to share the screenshot of the error for us to assist you. Regards, Team Axis Bank.
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        S
        srikanth456
        Apr 5, 2020
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        I have a salary a/c in axis bank sahakar nagar branch, as informed by bank while opening the account debit, credit & demat account were free of cost & no charges will be levied on them as it is a salary account. Today (5th april 2020) i got a sms from axis bank informing that rs-885 has been debited from my account for charges. But i didn't buy / sell any stocks from this a/c since 2018, so why this charged? I demand proper justification with all brake up of charge from axis bank. Also please close my demat account
        May 7, 2020
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Apr 06, 2020
        Axis Bank Customer Care's response
        Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.
        I have done a transaction with no cost emi which is not converted into emi and today they have charged me for not paying that and I have tried to reach in the support but there is also have an issue. And that's why I have blocked my credit card.

        extra charges got debited - Comment #3671831 - Image #0
        Axis Bank Customer Care's response, Apr 6, 2020
        Verified Support
        Hi, we request you to inbox us the transaction details for further assistance. Regards, Team Axis Bank.
        surajitdas0492's reply, Apr 7, 2020
        The card is blocked so I am not able check the transactions
        surajitdas0492's reply, Apr 16, 2020
        I have tried several times but no reply has given
        Almost one month but problem is not solved yet
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          D
          Dinesh_Singh_Kakan
          Apr 5, 2020
          Resolved
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          Resolved

          Address: Mumbai

          I had booked a ticket for my wife from ltt to bsb dated 31/03/2020 bearing pnr no :- [protected] but due to covid19 & total lockdown announced by shri. Narendra modiji the bookings were cancelled.

          On 27th i received a sms stating that the refund has been initiated & it would reflect in my account in next 3-4 days. But it's almost 9 days now but still not received the refund as well as no proper response on twitter.

          Transaction id :- [protected]

          No solution as to by when i will be receiving the amount!!

          Please refund asap!!
          May 7, 2020
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Apr 06, 2020
          Axis Bank Customer Care's response
          Hi, we regret the inconvenience caused and are open to help you. Please provide us with some more details of your concern along with your contact number and we will get back at the earliest.
          Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
          Hi,
          Today on 4th April 2020, a total amount of Rs 885 has been deducted from my axis bank account. The transaction details shows AXISDIRECT etc

          I am not aware of the transaction. Neither I have demat account.

          I need the refund ASAP.
          I can be reached out at [protected].
          Thanks

          refund not received against pnr - 8630871390 - Comment #3671603 - Image #0
          Axis Bank Customer Care's response, Apr 6, 2020
          Verified Support
          Hi, we request you to write to us at [email protected] for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.
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            P
            Piyushh Aggarwal
            Apr 5, 2020
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            I am a salary account holder of axis bank, vaishali branch utib0000715.
            Today i have been charged rs667 for demat banking on my axis bank savings account though i didn't open demat account. This is really not good.
            But as per my knowledge savings, credit and demat all services are free in my salary account

            I didn't even have any transaction on demat

            Not an issue if my demat account permanently closed
            May 7, 2020
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Apr 06, 2020
            Axis Bank Customer Care's response
            Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest.
            Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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              Ankit Singht
              Apr 5, 2020
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              open demat account without my permission

              Yesterday night i got a message from axis bank some amount deducted from my account .when i called customer care they told me that demat account charges deducted, immediately closed my demat account and also refund back my money...
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              Ananda01
              Apr 5, 2020
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              Why the amount is deducted Rs 885. I have got the massage. I want refund soon.
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                Ananda01
                Apr 5, 2020
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                Yesterday on 4 April 2020 Rs 885 debited from my account.And I have no idea about it why it is debited. Must want refund as soon as possible.
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                  Nikhil Bangre
                  Apr 5, 2020
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                  Address: Mahalaxmi nagar, indore

                  I am Nikhil Bangre from Indore. Today 5th April 2020 885₹ debited from my account.
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                    D
                    debbie77
                    Apr 5, 2020
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                    I had opened a simple salary account with axis bank in 2017. However they automatically opened and linked a demat account and linked it to my salary acc without my consent or informing anything about it (I had talked to customer care but no action taken). Now i see that rs.885 has been deducted from my main account. This is highly unethical and unnecessary as i had never asked to open a demat account. Please refund the charges and close the account immediately.
                    May 7, 2020
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 06, 2020
                    Axis Bank Customer Care's response
                    Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.
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                      Anil Katta
                      from Hyderabad, Telangana
                      Apr 5, 2020
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                      Address: Gachi bowli ,Hyderabad

                      I have a salary a/c in axis bank on (.4th april 2020) i got a sms from axis bank informing that rs-885 has been debited from my account with out any information. But i didn't buy / sell any stocks from this a/c, so why this dp charged? I demand proper justification with all brake up of dp charge from axis bank. I want to credit this amount immediately.
                      Axis Bank customer support has been notified about the posted complaint.
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                        S
                        Smarajit Paul
                        Apr 5, 2020
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                        Address: No 212, 1st floor, Vivekananda Road, Kolkata, West Bengal, 700006
                        Website: www.axisbank.com

                        I am a sallary account holder of axis bank, manikltala branch, utib0001743
                        Today i have been charged rs 885 for demat banking on my axis bank savings account.
                        But as per my knowledge savings, credit and demat all services are free in my salary account

                        I didn't even have any transaction on demat

                        Not an issue if my demat account permanently closed
                        May 7, 2020
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 06, 2020
                        Axis Bank Customer Care's response
                        Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.
                        Verified Support
                        Apr 06, 2020
                        Axis Bank Customer Care's response
                        Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.
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                          Ashok Potdar
                          Apr 5, 2020
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                          Address: Pune

                          I have a salary a/c in axis bank kalyani nagar pune branch, as informed by bank while opening the account debit, & demat account were free of cost & no charges will be levied on them as it is a salary account. Today (5th april 2020) i got a sms from axis bank informing that rs-885 has been debited from my account for axis direct charges. But i didn't buy / sell any stocks from this a/c, so why this axis direct charged? I demand proper justification with all brake up of charge from axis bank. I want to stop this. And please refund cash my account.
                          May 7, 2020
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 06, 2020
                          Axis Bank Customer Care's response
                          Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest.
                          Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                            Shaifila
                            Apr 5, 2020
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                            Address: Delhi

                            I have a salary a/c in axis bank delhi branch, as informed by bank while opening the account debit, credit & demat account were free of cost & no charges will be levied on them as it is a salary account, it was also later closed, my free demat account. Today (5th april 2020) i got a sms from axis bank informing that rs-885 has been debited from my account for consolidated dp charges. But i didn't buy / sell any stocks from this a/c, so why this dp charged? I demand proper justification with all brake up of dp charge from axis bank. I want to stop this.
                            May 7, 2020
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 06, 2020
                            Axis Bank Customer Care's response
                            Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest.
                            Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                              keerthy pillai
                              Apr 5, 2020
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                              Resolved

                              I had a debit of ₹885 from my salary account on 4/4/2020. I don’t hold a demat account as such. I tried calling the customer support since yesterday. Poor customer support i had to lose my balance on the phone but nobody responded. During this hard times of corona virus the amount has been deducted from my account. I need a justifying reason for the same and want my money to be reverted back.
                              May 10, 2020
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 06, 2020
                              Axis Bank Customer Care's response
                              Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest.
                              Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                                S
                                shrot raj
                                Apr 5, 2020
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                                Resolved

                                I have an salary account with axis bank for last 2.5 year. And axis bank has created two unauthorised demat account for me without my authorization. First was when i created a new new account and they created a demat account along with it after 9 months they charged me rs 935. After many enquiries they said it's because i signed the demat form while account (Without my knowledge they supplied demat form) post that my 1st demat account was closed as it was inactive for 1.5 years. On 5th april 2020 again i was charged with rs 885 after checking my internet banking account i found they created again. New demat account this is total fraud and scam.
                                May 7, 2020
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 06, 2020
                                Axis Bank Customer Care's response
                                Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest.
                                Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                                  harishkk1601
                                  Apr 5, 2020
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                                  Resolved

                                  Recently i have applied for a axis bank credit card through flipkart portal and the verification process has been completed i have submitted all the required documents and i received a message that the application for credit card has been approved but i did not receive any details of the card yet. It’s been almost 20 days and i have not received any proper information about that i have been trying to contact them since 10days but there is no response from them.

                                  Kandregula harish kumar
                                  Mobile: [protected]
                                  May 11, 2020
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 08, 2020
                                  Axis Bank Customer Care's response
                                  Hi, we request you to share with us the application number to check further. Regards, Team Axis Bank.
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                                    Pratibha kota
                                    Apr 5, 2020
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                                    Resolved

                                    I have a salary a/c in axis bank hyderabad branch, as informed by bank while opening the account debit, credit & demat account were free of cost & no charges will be levied on them as it is a salary account. Today (4th april 2020) i got a sms from axis bank informing that rs-885 has been debited from my account for consolidated dp charges. But i didn't buy / sell any stocks from this a/c, so why this dp charged? I demand proper justification with all brake up of dp charge from axis bank. I want to stop this.
                                    +1 photos
                                    May 10, 2020
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 06, 2020
                                    Axis Bank Customer Care's response
                                    Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.
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                                      priyashi rawat
                                      Apr 5, 2020
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                                      Resolved

                                      Address: Hno 376 gali no 3 bijwasan
                                      Website: Www.axisbank.com

                                      Banksaxis bankaxis direct charges - amount of 885 debited
                                      Axis bank — axis direct charges - amount of 885 debited
                                      Submit a complaint
                                      I have a salary a/c in axis bank gurgaon. Branch, as informed by bank while opening the account debit, credit & demat account were free of cost & no charges will be levied on them as it is a salary account. Today (4th april 2020) i got a sms from axis bank informing that rs-885 has been debited from my accoun
                                      May 7, 2020
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 06, 2020
                                      Axis Bank Customer Care's response
                                      Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest.
                                      Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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