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Updated: Mar 13, 2026
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Axis Bank reviews & complaints page 177

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J
Jay Pant
Apr 3, 2020
Resolved
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request of stop loan emi for two months

Address: 37 Harphul Vihar Jai Vihar Phase 3 Baprola delhi west 110043

To
Axis bank loan department
Greeting for the day
Subject : to be avoid loan emi for two months.

For your kind information that as per covid-19, all aria have lockdown and i am not avail to going office, may be my monthly salary will be late coming in my account. I am loan account holder in axis bank seance sep 2015 and my loan emi 5133/- rs. Deduct in my account, 10th date of every month.

My...
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T
Team Safety
from Hāora, West Bengal
Apr 3, 2020
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Address: C30/18 TNHB ,BAGALUR ROAD HOSUR
Website: indian consumer complaintsfourm

CK.USHA

W/O S.SAYEE SANKAR

C30/18 TNHB, BAGALUR ROAD HOSUR

our emi for the month of April 2020 & may 2020 dont detection our account
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    H
    hymavathi veeramachaneni
    from Hyderabad, Telangana
    Apr 3, 2020
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    Housin loan A/C number - PHRO[protected] EMI cutting may be done as usual.
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      INDU BABU
      from Delhi, Delhi
      Apr 3, 2020
      Resolved
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      Resolved

      opened a demat account without my consent

      Address: GREATER NOIDA (WEST)

      I opened a salary account with acmxis bank more than a year ago. That time i got a mail saying, i have opened a demat account with the bank. I contacted the customer care and asked them to close the demat account because i don't want such a facility. All that i needed was just a simple savings account. Occasionally i was getting mails about demat trading from axis direct, which i neglected. But today they debited an amount if rs. 935 from...
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      R
      Rakesh_rkr
      Apr 2, 2020
      Resolved
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      Resolved

      Address: Bangalore JP Nagar

      Hi I received the following SMS from axis bank
      Dear Customer, Mandates reference No: UTIB[protected] issued to ICICI BANK LIMITD with value 46900 and frequency Adhoc is accepted for the account number ending with XXXXXXXXXXX3179 . In case of any issues please get in touch with your branch.
      What does this mean, will full amount of 46900 or EMI of 2460 will be debited from the account?
      May 7, 2020
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 04, 2020
      Axis Bank Customer Care's response       Hi, we regret any inconvenience caused. Please share with us your registered contact details and we will get back at the earliest. Regards, Team Axis Bank.
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        R
        rohankpr
        Apr 2, 2020
        Resolved
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        Resolved

        my amount got deducted from my bank account

        Address: Patna(Bihar)

        I have made a online transaction for recharging my airtel balance with rs 379 yesterday from my axis bank account. The transaction get failed and the amount get deducted from my bank account. I did this transaction yesterday at 12.30 am. Kindly see my refund status and process the refund as soon as possible. I am waiting eagerly to get the refund back. Kindly help me out!
        Thanks....
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        L
        lokeshdec92
        Apr 2, 2020
        Resolved
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        Resolved

        Address: New Delhi

        1st april was the due date to pay my credit card bill and i paid the bill on 1st of april. On 2nd april axis bank deduced 200 rs. From my linked saving bank account as brn-pymt-card charges.
        Stopping fooling people axis bank and refund my 200 rs. I’m attaching screenshots of the payment and deduction for information. My registered mobile number is [protected].
        May 6, 2020
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Apr 02, 2020
        Updated by lokeshdec92         BRN-PYMT-CARD charges were deducted on 2nd April but I made two transaction on the 1st of April 2020, which the Axis Bank Mobile App is showing on 2nd April 2020. The App is showing information wrongly and Bank is deducting money wrongfully from the account of customers.

        Verified Support
        Apr 02, 2020
        Axis Bank Customer Care's response         Hi, we are looking into the concern raised by you and will get back at the earliest. Regret any inconvenience caused. Regards, Team Axis Bank
        Verified Support
        Apr 03, 2020
        Axis Bank Customer Care's response         Hi, thanks for writing in. We are here to help! Here is a link that will give you more information on this topic - https://application.axisbank.co.in/webforms/axis-support/sub-issues/Cards-Credit-paymentandstatus-3.aspx Regards, Team Axis Bank.
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          A
          Akshay4567
          Apr 2, 2020
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          Address: 162 HIG Dollars Colony 10th Cross 56RMV 2ND Stage Bangalore 94

          Few months i had lost my credit card and i blocked it and tried to replace it with another card that had to be delivered to the specified address. However, i had not received any card by the specified date. I received a message that the card has been delivered but was not received by me. So i blocked that card also but still did not receive my card axis bank neo
          Master card till date. But for each month, i have to pay up rs 2101 for what reason i don't know still. Why are they sending me a bill of rs 2101 for past 2 months for a card which i have still not received i still don't know.
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Apr 02, 2020
          Axis Bank Customer Care's response           Hi, we are open to help you! Please share with us your registered contact number and we will get back shortly.
          Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
          Apr 02, 2020
          Updated by Akshay4567           My contact number is +91 [protected]
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            S
            Salman 4081
            Apr 2, 2020
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            lien amount not credited

            Address: Sealdah

            Myself sk md suleman
            There was a charge on my account 5, 599.55 on 5th of march 2020
            I called axis costumer service asking for what it’s been charged he said there is a transaction overdue on your account for the puchase made in vedic village resort. I told him since two months my account was in negative and from 1st i started to deposit cash in my account and as soon i deposit funds in my account negative balance of more...
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            A
            Akshay4567
            Apr 2, 2020
            Resolved
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            Resolved

            Address: 162 HIG Dollars Colony 10th Cross 56RMV 2ND Stage Bangalore 94

            Without my notice and giving proper guidelines on the usage of the card while applying, today they have deducted rs 1978.00 from my account as a means of brn card payment. I still do not have any idea of why this amount has been deducted from my account and on what basis will they deduct the amount from my account on whether it is on weekly basis or on a monthly basis.
            May 3, 2020
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Apr 02, 2020
            Axis Bank Customer Care's response             Hi, we are open to help you! Please share with us your contact number and we will get back at the earliest.
            Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
            View replies
            My contact number is +91 [protected]
            Reply
            Axis Bank Customer Care's response, Apr 3, 2020
            Verified Support
            Hi, we are open to help you! Please elaborate on your concerns so that we may assist you at the earliest. Regards, Team Axis Bank.
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              C
              Chiragkumar235
              Apr 1, 2020
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              Address: C-130,tejendravihar society, viratnagar road, odhav, Ahmedabad, Gujarat, 382415

              My credit card dispatched but i still have not received my credit card. My reference number is 17668020 and my application number is c1-[protected]-c1
              Lots of time i talked to costomer care officers but not getting proper response. Please support at take some action or at least provide me my credit card information so i can use it for my purpose. Even after approval of 29 days i am not getting any results.
              May 3, 2020
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Apr 01, 2020
              Axis Bank Customer Care's response               Hi, we have made a note of the concern raised by you and will get back at the earliest. Regret the inconvenience caused. Regards, Team Axis Bank
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                A
                antomike
                Mar 31, 2020
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                Resolved

                Address: vv mohalla branch, Mysore, Karnataka, 570016

                Even after talking to customer care about salary account and i have updated my employer details in mobile app the balance is deducted for not maintaining balance of 10000. Almost 4000 deducted. Please provide the refund or i think i must close the account. Customer id:[protected]. Deducted on 09/02/2020 and 31/03/2020. Please let me know the what type of account is mine currently.
                May 3, 2020
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Apr 02, 2020
                Axis Bank Customer Care's response                 Hi, we wish to inform you that Consolidated charges are levied by the Bank depending on the type of Savings Account you hold with the Bank or on account of any additional service /product you have opted from the Bank. Request you to please visit the below link to get the details. https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx. Regards, Team Axis Bank
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                  J
                  Jadhavshweta
                  Mar 31, 2020
                  Resolved
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                  Resolved

                  The amount of 1699 was spent on my credit card on 5th March without my permission.
                  I called to customer care regarding this and my request was registered to cancel this plan with request no 60149805. I was informed that my request will be completed within 10 days.
                  Now it's more than 10 days and I don't want that plan and I will not be happy if that amount will get debited from my account.
                  Request you to do needful asap before amount gets debited and refund my amount of 1699 on my credit card.
                  May 3, 2020
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 01, 2020
                  Axis Bank Customer Care's response                   Hi, we regret any inconvenience caused. We acknowledge your concern. We wish to inform you that we are currently pursuing the matter and will revert you with the status shortly. Request your co-operation in the interim. Regards, Team Axis Bank
                  Verified Support
                  Apr 02, 2020
                  Axis Bank Customer Care's response                   Hi, we request you to share the screenshot of the message received, for further assistance. Regret the inconvenience caused! Regards, Team Axis Bank
                  View replies
                  I got msg that monthly due amount will get debited on 4th April if this issue will get resolved before that it will easy.
                  Reply
                  Which message screenshot exactly?
                  Reply
                  Pfb screenshot. 1078 was my due amount before 1699 added to it.
                  Reply
                  Dear Customer,

                  We would request you to mention your CPP membership number or registered contact details.

                  This will help us in resolving your query.

                  Regards
                  CPP Team
                  Reply
                  I don't have cpp membership details, contact no [protected]
                  Reply
                  Card Protection membership number is IA6447519. Please cancel this membership and refund the amount that was spent on my credit card without permission.
                  Reply
                  Dear Customer,

                  We wish to confirm to you that your membership no. IA6447519 has been cancelled on 01/04/2020 as per your request. We would request you to check your bank statement for refund details.

                  Assuring you of our best services at all times.

                  Regards
                  CPP Team
                  Reply
                  I am still looking for refund as per ur information I didn't get refund till now. I even tried to contact to cpp team thorough mail but of no use. If membership is cancelled on 1st April I should have been refunded and its 28th April and still I didn't get refund. I am trying to resolve this matter from March. Please look into it again and refund the amount.
                  Reply
                  Dear Customer,

                  We wish to inform you that membership refund has been processed on Apr 08’20. We would request you to check your bank statement for refund details.

                  Regards
                  CPP Team
                  Reply
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                    M
                    Montu Bora
                    from Hāora, West Bengal
                    Mar 31, 2020
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                    credit card settlement payment

                    Address: Jorhat, Assam, 91
                    Website: www.axisbank.com

                    This is to information that i cannot pay this amount due to my family problem for which i suffer a lot for last six month, now i can able to give you 20% of my debt i agree to settle this amount i shall be clearing my dues in short time more then 20% is not affortable for me in the present situations. Iam ready to settle this as soon as i get the confirmation from your side.

                    Credit card no-[protected]
                    Amount...
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                    D
                    Dinesh Rajagiri
                    Mar 31, 2020
                    Resolved
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                    Resolved

                    blocked my salary account with lien amount.

                    My salary account is with the Axis Bank and since I had 2-3 days delay in credit card, they have frozen my account with lien amount and now my entire salary and other available amount present in that account is blocked.
                    I have been trying to call the customer care number multiple times but there is no response from it either.
                    And the executive who I spoke to him is very rude and impolite. He doesn't even care what he says or...
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                    S
                    Sunilkumar3395
                    Mar 30, 2020
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                    Address: BANGALORE, Bangalore, Karnataka, 560040

                    Fraud Transaction has been done twice in this month.
                    Total transaction was Rs. 6335/- which was not done by me
                    Kindly check and revert ASAP
                    My account details as follows
                    Acc. No:[protected]

                    Transactions as follows,
                    [protected] ECOM PUR/PAYTM/[protected]/270320/00:56 Dr. 3, 155.00

                    [protected] ECOM PUR/PAYTM/[protected]/240320/11:17 Dr. 3, 180.00
                    Axis Bank customer support has been notified about the posted complaint.
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                      V
                      Vikas Pardeshi
                      Mar 30, 2020
                      Resolved
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                      Resolved

                      Address: 601 and 602 vighnahar tower opp sau baba mandir near phadke ground Kalyan w, 421301

                      I had submitted my all documents on 14 february 2020 but after completing 1 months 15 days was left but still not received the clean
                      Secondly as per bill amount is 64794 and payable 47, 256 and approval 35000 i want payable amount to created in my account

                      I am not agree with this claim amount
                      I will highlight this matter to you higher authority
                      I wil a mark to md, axis bank md and ombasment, irda
                      May 3, 2020
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 31, 2020
                      Axis Bank Customer Care's response                       Hi, please share the details of the branch where you have submitted the documents to help us further assist you in the referred matter. Regards, Team Axis Bank.
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                        R
                        Rahul Chabukswar
                        from Mumbai, Maharashtra
                        Mar 30, 2020
                        Resolved
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                        Resolved

                        Address: Thane, Maharashtra, 400612

                        I open axis asap account last year after one year they close my account without informing me. I contact axis they continuosly telling me that your full kyc not completed thats why your account has been closed. They not even send me a single massage to inform me that your account will get close if your full kyc is not complete. I'm not expected this kind of service from axis
                        May 3, 2020
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 01, 2020
                        Axis Bank Customer Care's response                         Hi, we wish to inform you that your Axis ASAP account is closed. The decision has been taken on grounds of Bank's internal policies and operating procedure. We regret the inconvenience caused. Regards, Team Axis Bank.
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                          T
                          Thilakavalli
                          from Bengaluru, Karnataka
                          Mar 29, 2020
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                          Address: Namakkal, Tamil Nadu, 637215

                          Myself K.Thilakavalli. my account no is. [protected]. I tried to withdraw the amount Rs.1500 from Axis bank ATM machine which is placed opposite KSR College on 29 march 2020. While withdraw the amount the ATM MACHINE has restarted. The amount has not come but the amount debit from my account. Kindly refund the amount as soon as possible.
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                            K
                            Khan69
                            from Bengaluru, Karnataka
                            Mar 29, 2020
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                            Waste axis bank no use to save money in this account. What we are working hard for this begger bank you people will deduct our money like thieves if you want money come and beg in front of my house ill give you why do u deduct from our accounts are you unprofessional thieves. Your salaries are based on our money you thieves are stealing our money and transferring it to your account. I have to give a complaint to your bank on nbfcs to rbi to shut down your bank those beggers are better than you axis bank...
                            Axis Bank customer support has been notified about the posted complaint.
                            Mar 29, 2020
                            Updated by Khan69                             Waste axis bank no use to save money in this account. What we are working hard for this begger bank you people will deduct our money like thieves if you want money come and beg in front of my house ill give you why do u deduct from our accounts are you unprofessional thieves. Your salaries are based on our money you thieves are stealing our money and transferring it to your account. i have to give a complaint to your bank on NBFCs to RBI to shut down your bank Those beggers are better than you axis bank...
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