Axis Bank Complaints & Reviews

Address: Hyderabad, Hyderabad, Telangana, 500081

Hi,
When i tried to request for a cheque book it was showing error as your request has failed during processing. Cheque book facility is not available for this type of lien reason code, i cant place a new cheque book request, i need my new cheque book to process my employee provident fund. Still i have my balance amount in my account. And also every month there are lot of deductions in my account message shows as consolidated charges for a/c for every month without notification or message to a customer.

Best regards,
Mahendranath reddy
[protected]

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2020

Axis Bank Customer Care's response Hi, thanks for writing in. We request you to visit the branch and our officials will assist you further. Regards, Team Axis Bank.

Feb 03, 2020

Updated by mahendra0515 Don't send me the templates for a user, kindly assist what is the solution for the requested query, please.

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Address: Ambedkar Nagar, Uttar Pradesh, 224122

I have applied for the fastag from axis bank fastag portal. I have already paid all the charged but i didn't get any response from axis bank. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag.

. Up45d4425

Mar 7, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2020

Axis Bank Customer Care's response Hi, we regret the inconvenience caused. You can track your application status on the Bluedart website by simply entering your vehicle number (VRN) as the reference number. The tags will be delivered at your dispatch address. Regards, Team Axis Bank.

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Address: Gs Road, 781005

I have applied for fastag since 1month ago. But till today, I have not got received the fastag. Whenever I try to call the axisbank fastag numbers, no one picks up the phone. The numbers are [protected], [protected], [protected], [protected], [protected]. This is very frustrating. When I applied, the charges were automatically deducted from my account. After few days again an amount of Rs 1000 is deducted from my account as an auto load. My fastag wallet id is [protected].

Please do the needful as soon as possible and refund my money and cancel my fastag. With this kind of carelessness from the bank side, I don't want to have my fastag from this bank.

Axis Bank customer support has been notified about the posted complaint.

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V

Vinod N Vinu

from Mumbai, Maharashtra

Feb 3, 2020

I loos my amount 4800 i dont use these app also how its deduct i want refund my amount otherwise i am going to court axis bank i dont know how the transaction done in my card how others do transaction without my concern how the app doing transaction i am not using that app also i am not done any purchase also i want refund my amount

Reply

Vinod N Vinu's reply, Feb 1, 2020

What is ecom purchase i dont know the meaning also how they do transaction in my account i want refund help me fast

Axis Bank Customer Care's response, Feb 3, 2020

Verified Support

Hi, we regret the inconvenience caused and are open to help you! Please share with us your registered contact number and we will get back at the earliest. Regards, Team Axis Bank.

V

Vikki Sharma

Feb 3, 2020

Sir m axis coustumer Hu...maine car loan KE Liye apply kiya h ...bnk m Jne par unhone bola KI aapke pas employee bhej denge Phir employee KO nhi bheja...mere CAL krne par bolte h KI aap aur Khi Dekh LO...sir Sirf facility KE Liye hi m axis USE kr Rha Hu...aur is Tarah se coustumer KO negative responce ...NOT good..plz help me sir

Reply

Axis Bank Customer Care's response, Feb 3, 2020

Verified Support

Hi, we request you to share the registered contact details, for further assistance. Regards, Team Axis Bank

H

Harsh6893@

Feb 3, 2020

Staffs not work proper
Problem not soleved
Security rudly behave customer

Reply

Axis Bank Customer Care's response, Feb 3, 2020

Verified Support

Hi, we are open to help you! Please elaborate on your specific query through the inbox so that we can assist you. Regards, Team Axis Bank.

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I have a fast tag 34161FA820328A5205E52D20 fixed to my car KA41P8374.
I have 200 Rs balance also. In the toll, it was displaying 'black listed'.
Money was deducted from my wallet also at Brahmarakootlu toll booth on 02- Feb-2020. Since it was displayed as 'black listed' the staff at toll booth had forced me to pay by cash also.
Finally my wallet money is deducted; as well as cash transaction was forced due to ths 'black listing'.

Please refund the money. Also, remove the blacklisting.

Mar 8, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2020

Axis Bank Customer Care's response Hi, we sincerely regret the inconvenience caused and are open to help you. We request you to write to us at etc.[protected]@axisbank.com. Regards, Team Axis Bank.

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N

Nalin Kaushik

Feb 3, 2020

I applied fast tag on 20th Jan.2020 but still not received. No mechanism to track the same also. Although it was said that same will be delivered with in a week. When call on toll free of axis bank no response.

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Axis Bank Customer Care's response, Feb 3, 2020

Verified Support

Hi, due to an overwhelming demand and a change in norms, there was a shortage of inventory of tags across all providers. This has now been fully addressed and all fresh FASTag will be available within 7 days of ordering. We thank you for choosing Axis Bank for your Fastag requirement and appreciate your patience in the interim. Regards, Team Axis Bank.

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Address: 560060

Team,

My axis bank fastag is blacklisted, even recharging fastag is not possible and I have to pay double charges at toll gates. I have sent the RC and car pictures to etc.[protected]@axisbank.com I have received the acknowledgement instantly but no further response from them. Even then details entered in their portal are incorrect. Customers don't have access to even correct it. Really bad that they're not bothered about their customers

Mar 5, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2020

Axis Bank Customer Care's response Hi, we regret any inconvenience caused. We request you to share the VRN (vehicle registration number) with us to check and assist further. Regards, Team Axis Bank.

Verified Support

Feb 03, 2020

Axis Bank Customer Care's response Hi, due to an overwhelming demand and a change in norms, there was a shortage of inventory of tags across all providers. This has now been fully addressed and all fresh FASTag will be available within 7 days of ordering. We thank you for choosing Axis Bank for your Fastag requirement and appreciate your patience in the interim. Regards, Team Axis Bank.

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R

RAJIV NALLATHAMBI

Feb 3, 2020

I have applied AXIS Bank fastag on 6th Jan 2020 and so far i have not received . Even the provided axis bank helpline number[protected] not working . Request your support to resolve the issue. How to reach AXIS Bank helpline or how can i track the application status.

Reply

Axis Bank Customer Care's response, Feb 3, 2020

Verified Support

Hi, we request you to try contacting our Fastag Helpline number on 18004198585. Alternatively, you may write to [email protected] to get further assistance in this regard. we regret the inconvenience caused. Regards, Team Axis Bank.

J

Jitesh Dudhagara

from Mumbai, Maharashtra

Feb 3, 2020

Dear Sir,

I have online booking of FASTAG,
FASTAG account no. [protected] and Vehicle no. GJ12-BF5611.

we have already mail to ETC.management, but till date no any replied.

Reply

Axis Bank Customer Care's response, Feb 3, 2020

Verified Support

Hi, due to an overwhelming demand and a change in norms, there was a shortage of inventory of tags across all providers. This has now been fully addressed and all fresh FASTag will be available within 7 days of ordering. We thank you for choosing Axis Bank for your Fastag requirement and appreciate your patience in the interim. Regards, Team Axis Bank.

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Address: Arya nagar durg, 491001

57642763 This is my complaint request number which is does not resolve till and not any update I have received please do the needful action as soon as possible
When i am getting fraud immediately call receive from axis bank customer and they assured me my money returns same day but i am not receive my money till date and not receive any updates via axis bank

Mar 14, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2020

Axis Bank Customer Care's response Hi, as per service request number 57642763, we would like to inform you that, the referred transaction is PIN bases transaction basis OTP. Hence, we are unable to take up further. Regards, Team Axis Bank.

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Address: Sonartoli Mirganj Bihar, B28, Bareilly, Uttar Pradesh, 841438

Hi
I had fraudulent transaction happend on my debit card with out my concern
Or otp as below 26jan 2020.
A/c no [protected]
26th january 2020 from ecom pur/google* cao d/[protected]/2601
I lost inr 4200 with out of my involvement, i never deal with this site for any transaction in past.
I request you to help me and refund back my amount.
And i don't want again this transaction in future.

Mar 6, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2020

Axis Bank Customer Care's response Hi, we request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud.aspx and raise a dispute for the referred transaction. Regret the inconvenience caused. Regards, Team Axis Bank.

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V

Vinod N Vinu

from Mumbai, Maharashtra

Feb 3, 2020

I loos my amount 4800 in ecom pur i dont know that meaning whose done this transaction i want refund my amount otherwise i am going to court please help me i want my amount refund help me whats this ecom how they transaction in my card

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P

panghli

from Hoshiarpur, Punjab

Feb 3, 2020

I registered for fast tag on dated 20 jan.2020. my fast tag account no. is [protected] for car no. PB12W7571. But i did not receive my fast tag. when i will get my fast tag ?

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Address: vpo begowal, Kapurthala, Punjab, 144621

I have withdrawal from bank bank of baroda sirsia kala distt araria, bihar, on that time due to electricity problem i have not take money from atm on dated 15/04/2019, i have submitted complaint in bank of baroda but not take any response from bank, on other side my atm bank axis (Begowal) punjab 144621 submitted complaint on dated 22/04/2019 but not receive any response from my atm home branch, so request to that please take any step against my complaint.
Customer name : harinarayan sharma
Ac no : [protected]
Bank branch : axis bank (Branch begowal distt kapurthala punjab)
Customer contact : [protected]

Axis Bank customer support has been notified about the posted complaint.

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Address: Jamnagar, Gujarat, 361140

Date :[protected]
Client number :- [protected]
He is wanted to know about our credit card 16 digit no validity expiry date cvv etc.

But and the mean time we are asking why the she is telling that's a bank formalities after that we are call disconnect from your executive end.

Your executive name is anu mehra client id is 235782.
So we are request you to kindly stop this nonsense type of call. That is fraud.

Regards
Praveen kumar
+91-[protected]

Mar 14, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2020

Axis Bank Customer Care's response Hi, we assure you that Axis Bank does not ask for any account/card related information. Please be cautious and avoid sharing any account details with anyone. Regards, Team Axis Bank.

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Address: 201301

My name is durgesh kumari and company open my salary account in your bank in 2013 but now i am not working in that organization and salary is not coming in account. My debit card is also lost before multiple years since then i have visited their branch multiple times to close my account. But they are not closing my account. I have sent them multiple mail and phone calls but no action taken by their team. My home branch is vashundhara ghaziabad.

Axis Bank customer support has been notified about the posted complaint.

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Address: Kanpur, Uttar Pradesh, 208002

Purchased my fastag from axis bank on monday. I. E. 27 january 2020.. And paid rs 400 for my fastag received a message saying that your fastag has been recharged on the same day 27 january 2020.. Till now that is on 31 january 2020 i have not received my fastag.. I tried calling their fastag service center but only music plays no call is connected to service center...
Need help immediately..!!

Axis Bank customer support has been notified about the posted complaint.

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Address: Bangalore, Karnataka, 560100

I applied for axis bank fast tag on 07th jan after seeing their 7 day delivery promise. I did not get the fast tag till date and customer care persons are not at all helping. I already traveled twice from bangalore to kerala multiple times and had to pay in cash and wait in queues. Can this fast tag be cancelled and money refunded? I can get fasttag faster from other banks.

Mar 7, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jan 31, 2020

Axis Bank Customer Care's response Hi, we sincerely regret the inconvenience caused and are open to help you. We request you to write to us at etc.[protected]@axisbank.com. Regards, Team Axis Bank.

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Address: HAZARI BAGH DIVERSION ROAD BARNAGAR DIST UJJAIN MP, Ujjain, Madhya Pradesh, 456771

I have applied for fast tag for my car on 27th jan and the same was to be delivered within 7 days but as on date i haven't received the dispatch details.

If axis bank is advertising the delivery 7 days, it should fulfill the commitment. When spoked to customer care dept they dont have any data related to despatch request to take aapropriate action against axis bank and help in getting our product delivered to me as soon as possible

Mar 7, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jan 31, 2020

Axis Bank Customer Care's response Hi, we request you to kindly write to us at etc.[protected]@axisbank.com for further assistance. Regards, Team Axis Bank.

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Ordered fastag from axis bank, was delivered in ages and when i did finally receive it. The fastag never worked. After plenty of reminders and mails and twitter messages i have not received a single reply from the bank to sort out my query. I simply want my wallet amount back and want the axis bank to forgive me for the blunder i did by purchasing fastag from axis.

Mar 11, 2020

Complaint marked as Resolved

Has to write tons of mails and twits, finally received the amount after 3 months

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jan 31, 2020

Axis Bank Customer Care's response Hi, we regret any inconvenience caused. We request you to share the VRN (vehicle registration number) with us to check and assist further. Regards, Team Axis Bank.

Feb 03, 2020

Updated by JATIN SAHRAWAT I am sharing the vehicle details - HR 26 CL 3197
CELL - [protected]

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Address: Ghaziabad, Uttar Pradesh, 201002

Website: etc.axisbank.co.in

I had placed an order for my FasTag (URN:[protected] on 26/12/2019 and I have not received any update since then. It's been more than a month that I have not received my FasTag. The customer care number doesn't work and bank officials say they don't know about this. I have tried to track it on Bluedart with my VRN ( UP14BS8910) as reference number but it says that this package does not exist.
Please I would like to know when I will receive my package.

Axis Bank customer support has been notified about the posted complaint.

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Address: delhi, 110092

I have applied for fast tag on DEC 2019 through axis bank and paid some amount but still i have not received it, got a mail and message also on 3rd Jan for confirmation but still the situation remains same, i have visited bank 4-5 times but they did not help me

please resolve my issue and confirm me the status when can i get my fast tag i am facing a lot through this

Mar 2, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jan 31, 2020

Axis Bank Customer Care's response Hi, we sincerely regret the inconvenience caused and are open to help you. We request you to write to us at etc.[protected]@axisbank.com. Regards, Team Axis Bank.

Verified Support

Jan 31, 2020

Axis Bank Customer Care's response Hi, we sincerely regret the inconvenience caused and are open to help you. We request you to write to us at etc.[protected]@axisbank.com. Regards, Team Axis Bank.

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Address: 380015

I have ordered for the fastag from axis bank fastag portal on December 19, 2019. I have already paid all the charged and have also received customer id & wallet id. But the physical fastag is not received and their customer service is also completely useless. I have called over 10 times and mailed over 5 times, but still no response. Its been 6 weeks already since i ordered, leave aside the 7 day assured delivery promised.

Mar 13, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jan 31, 2020

Axis Bank Customer Care's response Hi, we sincerely regret the inconvenience caused and are open to help you. We request you to write to us at etc.[protected]@axisbank.com. Regards, Team Axis Bank.

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Address: 600058

I made a online registration for axis bank rfid fastag on 26/12/2019 for 6 vehicles. But i received only for 4 vehicles. I raised complaint both through voice call support and emailed to backend support team. Till 30/01/2020, i havent received rfid stickers for 2 vehicles and have to pay 2 single trip costs for missing rfid vehicle each day for past 1 month. Useless team of coordination

Mar 7, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2020

Axis Bank Customer Care's response Hi, we request you to share with us the interaction id and we will get back at the earliest. Regret the inconvenience caused. Regards, Team Axis Bank.

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N

Neha1402

Jan 30, 2020

I have apply fastag on 21/12/2019 but axis bank not delivered fastag on 20/1/2020 then I will give cancel request but not responding till date please help us to provide my amount during fastag order.

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Address: 403726

I am furstrated with the worst service of axis bank for not delivering the fast tag at my delivery address.
I have raised request online for opening the fast tag account on 17.12.2019 and still then i am following it up with fast tag customer care no.[protected],
4 service requests are been raised for this, one complaint also ws taken by the representative on the same number but still its not received by me on the given address.
When i have enquired them about any other number or mail id for complaint, they disconnects my phone.

This is the worst ever service which i am experience from axis bank, if they are not capable to do this then they should stop this business.

Nobody is bothering for the customers.

Bhagwan
[protected]

Mar 7, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2020

Axis Bank Customer Care's response Hi, we sincerely regret the inconvenience caused and are open to help you. We request you to write to us at etc.[protected]@axisbank.com. Regards, Team Axis Bank.

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Address: Kolkata, West Bengal, 700092

Suddenly my asap account is showing zero balance and the sms shows as account closure. The and says all the money is debited. I had almost 24k there. Unable to understand the meaning, when all my kyc is already updated from last year. No customer care number available on google is getting connected, in mobile banking also there is no section for direct contact. Only automated bots. I urge to return my money so that i can close my relationship with this bank for full and final.

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2020

Axis Bank Customer Care's response Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

Feb 20, 2020

Updated by Arunimarai [protected], visited the branch.they told demand draft have been issued.account is closed for almost a month now, I have not received the dd yet

Feb 23, 2020

Updated by Arunimarai The complaint number that I have registered after calling axis customer care is 59587729. Could I expect a call from axis bank at my registered number [protected] or atleast a message or email at arunima.[protected]@gmail.com regarding this??

Axis Bank Complaints & Reviews

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Axis Bank reviews & complaints page 186

issue lien reason code for my axis bank account

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fastag axis bank

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delivery issue

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axis bank fastag : blacklist

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axis bank fastag is blacklisted

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online fraud status not clear

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4200 inr debited from my account fraudulent

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regarding withdrawal from atm

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regarding reward points redeemed

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worst bank and worst support service

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not received my fastag (axis bank)

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fastag not received after 1 month

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fastag for car

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fastag wallet amount not refunded

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I have not received my fastag even after a month

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I have not received my fastag

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fastag delivery not received

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new rfid tag pending

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not received fastag on the given delivery address

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account money deducted and closed

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