Axis Bank Complaints & Reviews

I'm very unhappy with the services from axis bank as i got a charges of 4200 apx without informing me. When i made a call to the customer care they cut the call.
It was pathetic customer care services with the executive sohail from axis bank. I just want my money back and request you to take some action against axis bank for deducting people's harden money.

Hi, i’m holding salaried account of axis bank. My company has changed the bank from kotak to axis, so that axis does not incur unnecessary charges. But i got message from axis bank that 200rs deducted as consolidated charges without my permission. I have not received any call, messages or mail that exceeded my transaction limit, however without my permission a lot o[censored]nimportant calls, messeges & mails comes on daily basis from bank side, but this important message bank not sent. We’re common people, we save money & deposited in the bank. This is very ridiculous, not expecting from axis bank. I want my money back, it is the bank's fault, they did not give me any information about exceeding my cash deposit limit.

Thanks
Praveen kumar

I have a account in axis bank in year 2012. Its my salary account.in this time i use credit card of this bank.in 2014-15 i leave this job and switch to another company. I was already submit my clouser form to bank. After some time a credit card received by my brother at home. After that i called to customer care and ask for this card, because i dont order any card, i already close my account. So why i want this card. Customer care told me that, your account is not close. But we process for cancel this credit card. After that i dont received any massage from bank. But after some time. Bank massages are start with low balance instructions. And now 2 days ago, in my home received a lowyers notice. For pay 8525 rupees in 7 days. Please suggest me. What can i do. I did not purchase any thing with this credit card. So why i paid this amount. Please suggest sir.

One more thing, if i want to pay amount. So after pay amount. How to close axis bank account permanently. Because i unable to go my branch. Because i am not available there. Please suggest.

Mera ac axis bank. Ab. Road branch indore me hai or mere account me sufficient balance hone ke baad bhi har month mere account se 2000/- arround amount deducted kiya ja raha hai or agar branch me iski details puchne jao to branch ke member har baar galat date batakar gumrah karte hai
Kabhi bolte hai ki 10 tatik ko amount hona chahiye or kabhi bolte hai ki 15 tarikh ko amount hona chahiye

Everything month in my account deducting 300-400 rs. Without giving any information. And this month they charging rs. 1405 as consolidated charges. And on the same day they deducting rs. 300 from my account.in one week back also they are deducted 300 rs. And its not showing in bank statement also. Even i didn't receive any sms about this. They are robberies. I have lost rs. 2500 /- within this month. Please kindly help me out of this. Such a nonsense bank they are robbers.

Dear sir,

My account number is [protected].
Axis bank has deducted 1260 and 255 as consolidated charges and 226 and 45 as gst charges.

As i got a message so i deposited rupees into it and they deducted immediately. This is very bad experience and i am customer from 2011 with acis bank.

Bank has notified and after few days i deposited amount as i don't want to close the relationship with axis bank and see what i got.

Request to refund the money asap.

My balance got deducted without notifications and this not first time it has been happening more than 6 months ago.
Today the bank has debited rs 400 with no reason it's kind of fraud i am so dissapointed axis you should take care about your customers account that's your responsibility i want my refund or tell me the reason for deduction.
The govt has also solved minimum balance requirement issue, this is my saving account i am a student how could you do this to a student tell me the reason for deduction.
Reply me or i may file a fraud case against you in the consumer court
Thank you

Dear sir.

I suffer very critical condition for only reason axis bank call if you cant do any needfully will dafinatly go end of life that only reason harassment by axis bank.

My number : [protected] and its krunal patel

Last 6 month axis banks executive call me and say dinesh.. I cant relation any dinesh or other i m krunal patel sir i told all time pls delete my number i cant know any dinesh and pls do needful but all day 3 to 5 call from axis bank. I told many time but no update...

I have also axis bank account so this is my mistek to i share my contact given you but now no any chance to save me i all time told pls remove my number but your bank not do it so i cant give chance.

Number by axis bank.
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

Any many number. If any happen in next my life responsible axis bank for harassment and touchier by wrong number call.

My credit card bill was generated on 15 february 2020 and amount was 13863.06 rs and minimum due amount was 1512 rs. Then i pay my total amount 13863.06 rs on dated 16 february 2020 (Next day after bill generate). My due date was 06 march 2020. And then on 09 march 2020 my bank deducted minimum amount 1512 from account and reverse same also, but also charge for payment bounce charge 450 rs and gst 81 rs bus these charges not refund. I mailed to bank by support service but they not reply. I also tried with chat service but resolution not found. My registered mail id with bank is "[protected]@yahoo.in". Mail id is enough to check my details in bank records. I also tell him, if these charges not reverse within 2 days then i will not pay upcoming bill. But they not reply on same. Please help me.

This is reference to Axis credit card ending with xxxx . Wi I have got internet banking customer I'd :by sending text message to 5676782 when I logged in via internet banking it is showing your customer I'd is disabled .
Even though I have used Axis Bank app to know my credit card information for the same also it is asking for my details I have entered my correct credit card details, expiry date and pin but it is showing in valid credentials even to know credit card details also when I switch to other option it is asking the same too.. I called customer care multiple number of times it is not tollfree number too I lost my mobile balance of rs 200/-till now no response.as the executives have kept on long hold .plz do needful from your end to resolve my query.
Plz find my attachment of screen shots...if this the case i don't need your credit card and your customer service is soo poor and you have not provided a toll free number to customers..

On date 12 march 2020, i received a text message from axis bank that your fastag account debited with ₹525 on 11/03/2020 for adjustment entry fees.
But on date 11/03/2020 my car was at my home, i don't understand what kind of amount they debited from my fastag account.
There is no contact number, no mail id for fastag.
Please support.

Axis bank is selling fraud policies of Max insurance. They can cheat anybody so please beware of this Bank. Max insurance and Axis bank are cheating the customer by selling fraud policies as Bank's agents are providing wrong information about the policies just for the commission and they are responsible for blocking hard-earned money of their customer. Max's insurance policies are policies with no benefit. check the link and see how many complaints register for Max insurance every day.

Respected sir
I have approved home loan in january 2020. My name is jayvant deshmukh.
My loan approval no. Is 11792841.
I have given all document to your executive, but he does not complete my disbursement till date. And he can't give me satisfactory answer regarding my disbursement. So you do something action against your executive and solve my problem immediately.
Hoping positive reply from you.

I have not received reference id for Fastag registration. my money has been debited from my account.i had registered on 9-3-20 still no confirmation is received. customer care is not saying no such registration has been done. when visited the branch nearby, they are also not taking any responsibility. i had called customer care the same day twice, but they said the message shall be recieved.but stillnot recieved.pls resolve ASAP and return my money back.

I have done a wrong transaction.. From axis bank.. By mistake i have to send money to one account.. But instead of that account i sent money to another account.. After that i raised one complaint in axis bank nearly one month before but upto now no update.. And transaction amount is 80, 000.. Eighty thousands... So kindly check it.. And my contact number is [protected] and mail [protected]@gmail.com..

Hi

Recently i order flipkart axis bank credit card, i have received my card virtually in flipkart portal, but it's been 15 days i have not received physically. I tried contacting many their customer executives they keep on disconnecting transferring.
Its been 10 days since card is issued to me, but don't know my customer id, i have received text message that i will receive card in 7 working days. Even tracking id which is given isn't updating correctly.

I am scared of misuse of card now,.

Worst service regarding credit card online transactions. Iam unable to transact using credit card as it's showing your mobile number is not updated with us for online transactions. When i visited branch they are telling it's already updated. Going to switch to any other good service bank. Customer care promised me the solution and the problem still persists. Iam afraid and iam sure that if any unauthorized transaction happened bank will not at any how make me the solution as far as my experience with customer care credit card team and bank staffs is concerned. I was using credit card without any issue and this # people send neo card and all the headache happend. Account holder name: sanha farheen at thalassery branch

Rs 590 was deduced from my account on the 9th march 2020 without any prior information and permission from me. I would like to know what is the payment for which i am not liable to pay from my account.

May you please resolve this issue immediately and refund the hard-earned money into my account.

Looking forward to your reply at the earliest possible time.

Regards

Without my authorization bank is charging service charges.I can see it’s stated as “TIPS/SCG POS”. When I contacted bank they conveyed 3.5% service charges for international cross currency charge.
Once I started making international payment in Indian rupees same charges are reflected in my statement.

Along with the every integrations payments I can see a additional 3.9% extra charges.

Above mentioned charge is debited separate and not even an message to notify this charge.

I am an old customer (69 years old) of axis bank with savings a/c at thakur village with more than 35 lacs fd's at kandivali branch, mumbai and current a/c for my business at delhi.
I handed over my fd of rs 20 lacs to ms krupa on morning of 6th mar 2020 as it was maturing on that day. She assured to credit the closure proceeds to my a/c immediately.
I again visited the branch on 7th and reminded ms krupa who again promised to do the needful.
I again visited the branch on 9th morning, when ms krupa again assured to do it. Since it was not done till 12 noon, i called up ms priyanka, the bank in charge that day, & complained her who also promised to look into it & credit the amount.
Since i had issued the cheque to some one and the credit has not happened till 4 pm, i again had to visit the branch. Still the things were being taken very casually. When i made a little noise then only priyanka came to krupa and at around 4.25 pm. The amount was credited.
I am very sorry to note the lacadiasical attitude of axis bank officials at thakur village branch, kandivali east.
I have decided to discontinue my business with axis bank
M s dharmadhikari &
Lata mohan dharmadhikari
Customer id[protected] and[protected]