Axis Bank Complaints & Reviews

I have applied for the fastag from axis bank fastag website on[protected]. I have already paid all the amount but i didn't get any response from axis bank. I have just received wallet id but the physical fastag is not delivered to my home address. I want to known status of fastttag

Applied date:[protected]
Vehicle :lmv
Place:dharwad
State:karnataka
Wallet id :[protected]

I have registered fastag from your website on[protected] by paying rs.400/- through online. While registering i got the message that fastag sticker will be sent to my address on or before[protected].
On[protected] i got another message that my fastag account number of [protected] get activated on[protected] with a recharge amount of 200 to my account number. But till now i didn't receive the sticker.
Eventhough i registered for fastag i paid more amount in the toll gates due to the non availability of sticker. So take necessary steps to deliver the sticker as quick as possible.

I did number of request to close my fast tag and refund me amount. However, i don't see any action from axis bank.

Service is very poor. That is the reason i request for account closure. However, team is not even refunding the amount. I am chasing this matter from months. Every time team will ask for a new service request and mail. After few days they will close the complaint / sr without any action.

Even i try contacting call center team. They will reply backend team will take action and we can not connect with you with backend team.

Sr 190 00000 [protected]
Sr 190 00000 [protected]
Sr 190 00000 [protected]

Axisibrm=[protected] close fast tag
Axisibrm=[protected]
Axisibrm=[protected]

I have applied for fastag from axis bank on 30th dec and still it is not delivered to me. The toll free number is not working and they are not bothered to reply on my emails. The nearby axis bank manager explain me that it might will take more than 1 month. And since their service is poor he himself had applied his fastag from other bank service provider. This is really horrible. After getting no option left i raised this complain. Please help me. Government should order this bank to release the fastag on immediate basis.
Thanks

Dear sir,
I applied for online fastag from axis bank on 20.12.2020 with vehicle no. Ka23n0905. Rs, 400 debited thro rupay card but no confirmation received till date. Customer care no. Asked to send mail. Mail sent on 02.01.2020 (Ticket id:[protected] and again on 06.01.2020 (Ticket :[protected]. When i tried to resubmit "previous transaction incomplete" status is shown. No reply & response from the mail. Kindly issue the fastag or refund the money.

I use toll plaza they deducted money from my account, and also collected money also. Second time without using toll they deducted money from my account. That time my vehicle was in my house. Complaint raised. Still axis bank fastag not refund the money. My fastag wallet i'd [protected]. Regarding this i sent mail to axis bank etc. Management also...

I have applied for the fastag from axis bank fastag portal. I have already paid all the charged but i didn't get any response from axis bank. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable.
I have applied it for my 2 vehicles. For one vehicle i have received but for another one i have not received. The details are as follows for the vehicle for which i haven't got the fast-ag.

Wallet id :[protected]
Tag id : 34161fa820328a520932c080

They should provide a tracking number or sms which clarify the current status of fastag

We had ordered for fastags through your website for our personal & commercial vehicles on 16th dec, 2019. They said the fastags will be delivered in a week. It has almost been a month, neither have we received our fastags nor have replied to our multiple mails & calls. We even visited one of axis bank's branches, even they didn't help us with this. I understand due to excessive demand, they have not been able to deliver the fastags on time, but they should at least respond to our multiple emails and calls. Else it is plain ignorance to consumers' needs. Kindly look into it and revert asap.

I have applied for fastag through axis bank official web site and paid the charges on 30.12.2019. I have received sms from axis back as it is recharged for rs.200 (Transaction number:[protected] and with the fastag account number:[protected] activated with my vehicle. But, i have not received the physical fastag card till date. I would like to the know the status of fastag delivery. Kindly do the needful.

Sir/madam

I have requested kyc updation & tag replacement of my axis bank fastag wallet id [protected]. Now i came to know that kyc is updated & old tag is replaced with new tag & is activated, but till now i have not received the physical tag. Sevaral calls and mail was forward to etc. Management @ axis bank with interaction id[protected] on jan 9 2020 but so far no reply. Kindly resolve the matter as early as possible

Thanking you
Shibu george

I placed an order for fastag on 21december 2019 but i have not received any confirmation message or dispatch message from axis bank. Moreover, rs 800 have been debited from my axis bank account for fastag recharge whoch os not done by me.
Axis bank is not responding to my repeated calls and queries. Please help!! It has been almost a month and i have not received my fastag. I think it has been stolen and misused by someone.

I had applied for a fastag card for my vehicle on 23rd November. Till date (16.01.2020), I haven't received the card. I have raised several complaint on the toll free number and via email but no solution has been provided yet.

The automated answer of the customer care executive is that you will receive it in 3 days. But it never comes.

My vehicle number is BR44P8055. Axis bank executive please look into it.

I applied for the fastag from axis bank. I have received the fastag, but a couple of days later I received a message that Rs. 800 has been deducted from my saving account in the name of 'Auto Deduction'. I want to stop this service of auto deduction. SMS service is NOT WORKING. NO ONE is available at Customer Care number. Pls stop this service and I want refund of Rs. 800

[protected] max life insurance bank manager forced to open insurance to me in note ban time so i request so many times axis branch but not action please refund my account

Shaik rizwan
Axis branch hoskote 562114
Account no - [protected]
Ifsc - utib0001202
Transaction date=14/11/2016
Amount=103853.75
Transaction description=
Easy/p[protected]/26485683/[protected]

I have applied fastag before 45 days i got fastag id.. Even i have recharged my fastag but till date i have not received the tag physically. I am tring to call customer care but there is no response from them no one receiving call there.

While buying axis bank promised that they will dispatch fastag within 7 day working.

Now i am facing issue while traveling kindly take necessary action on this.

I have a order in 31st of december 2019 for a axis active band from my axis mobile app but it's still not deliver and there is no way to track the order.
I tried to connect to the customer care on 9th of jan and they said that your issue will be solved in 2 working days. Its 16 today but still i don't have any thing not the band or any information to track it.

Had applied for fast tag on january 10th, 2020. Fast tag has been activated online but i have not yet received physical tag. A notification which i received said within 7 working days it will be dispatched ; it has been 1 week already since i received notification and there appears to be no sign of tag dispatch. Kindly look into the issue. Following are the fast tag details

Fastag account no. [protected]
Vehicle no. Hr 26bn 8225

I have applied for fastag on december 31st 2019 and till now there is no update. I have also paid money for security deposit. Below is the message i received after registering.
"dear customer, your etc fastag order has been successfully placed. We will dispatch the tag within 7 working days."
Till date i have not received any updates regarding the same. Please do the needful to receive if fast or cancel the same and refund the security deposit.

Without my permission amount (5.48₹) has debited from my account, it is mentioned in the statement like tip/scg/non mcc/10.01.20/irctc. If i ask customer care they say if i use my debit card in hotel or some shopping it will be charged. Am using salary account and what is the use it, why you guys charge me for using debit card. The restaurant or super market or where ever we swipe they charge 2 percent for using card, the merchant will pay the bank some percentage and why the hell you guys charging from us too. You guys charging all sort of service charge, atm usage charge, quarterly charge etc etc from use without fail, including all this charge this hidden changers.

If this is your process alert us through sms u will be charged certain amount since you swipped with this merchant, you guys correctly charging 15 rs for sms right the what is the pain for you to alert a customer. If we repay loan or cc bill you guys keep on messaging right why can't do this.

I need a proper response for this and i need my money back till now which is debited.

I got fast tag from axis bank in dec. I dont remember opting for any automatic recharge option.
I havent yet used my fast tag, and on 3-jan-2020, rs 800 were deducted from my axis bank account and amount loaded in my fast tag account.
First of all i could not found any option to get my issue resolved. When i dialled on the 24x7 customer care number provided for fast tag, it had only two option, 1. Toll related queries 2. Madhya pradesh nagar nigam related.
There was no option available to talk to customer support person or for recharge related queries.
When i selected option 1 which was "toll related queries" (Because i am not based out in mp) my call was on hold for a good 6 mins then i disconnected.

I want
1. Auto sweep-in to be disabled
2. My money which is deducted from my bank account to be reverted back.