Axis Bank Complaints & Reviews

I have applied for the fastag from the axis bank fastag portal. I have already paid all the charged but i didn't get any response from the axis bank. I have just received customer id & wallet id but the physical fastag is not received from the bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarifies the current status of fastag.

I have applied for fast tag with axis bank on 28th december 2019 but it did not get delivered yet. No status is provided till now. Called customer service multiple times but no proper reply from them. They are keeping call on hold for so long after asking about the status. Asked to cancel and they are saying it is a big procedure. They are looting money and not even responding properly. Reference number is ap37cp3738

I have applied for an AXIS Bank flipkart Credit card a few weeks back.I did receive timely SMS messages giving the application number, that the card had been approved and will be delivered to me in a few days time, etc.Today I received the PIN no.through post but i didnot received my credit card. I tried calling the Customer Care but the line never gets connected.
Can anyone help me through it?
Mob No.- [protected]

I have overdraft msme in axis bank dinhata branch with ac no [protected] with intrest+mclr 12% for loan for 12lakh they charge intreast of rs 14728 on december 30 2019 i have visited dinhata branch but branch manager said to contract siliguri loan branch i connected siliguri branch with suvajit but not giving proper answer he says intrest charge i said calculation comes between[protected] but not givingproper answer why the more amount 3000 charged

Axis bank has falsely deducted rs 140/- on 21-jan-2020 and i have raised complaint to them. Complaint number provided is sr[protected]. But even after following up several times, there is no update from them and also no refund so far. Can you please get this refund done and make sure to address the issue of wrong deduction in future?
Details required are below.

Fastag wallet id: [protected]

Had written to etc. [protected]@axisbank.com and got complaint id[protected]. But even after that there is no response. There have been multiple calls to customer support but no progress even after that.

There is person named dipankar who works as a employee in axis bank, khardaha branch who is very disturbing and is too much influencing for making proposals and then canceling it for his own benifit thus making us going through a very hard time in the process.
I am very very unhappy with this kind of behavior from axis bank employee and if it goes on i will surely gonna withdraw my account from the bank

Sir/ma'am
I had order fastag for my vehicle no. Rj19gf5587 and by mobile no. [protected] and then i had sended 400rs for that and they said it will deliver in 7days but till not delivered to me and no sms and email come to me of wallet id, customer id
And for this i had done complain also and the complain number is sr[protected]

So please check it and deliver me fastag as soon as possible because i. Toll plaza i have to pay doube money and time

Please solve my problem it is ver urgent

Hi all, this email is with regards to the account number [protected]; i have been facing multiple issues with the account from day one. As per the welcome kit, it was mentioned stating that i will be getting a complimentary credit card for which i have to apply after two months’ salary is credited and for which i waited for and applied after two months’ salary is credited to my account. But i received a message stating that my credit card application is been declined. Also considering the illness of my father i have applied for personal loan for a sum of 1, 25, 000.00/- on 07th feb 2020 even that is been rejected despite the fact that the executives stating it will be approved. I have provided all the supporting documents requested by the bank authorities also i hold my salary account with axis bank and at least the fact that salary will be credited should be considered and the loan should have been approved. I have been getting only false promises and commitments from the bank end and nothing else. I will take this issue with the legal team and the copy of the same is been faxed to main office to get a response. I want these issues to be sorted out and get the personal credited as promised. The bank representative are stating it is been rejected by application hunter for dual pan. The issue of the dual pan is been cleared and recieved a letter from goverment of india and the same was attached in the supporting documents. The copy of same was shared to you on 18th dec 2020 with interaction id 57817811. Please find below the application numbers;credit card application number: 17365243 personal loan application number: 11973136

Thanks!
Mohammed rafathullah
+91-[protected]
Mohammed. [protected]@gmail.com

I have applied for the fasttag from axis bank fastag portal. I have already paid all the charged but i didn't got any response from hdfc. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag.

I visited around 10 times to your bank but i din't get my axis's debit card. I have a current a/c in your bank and i'm waiting since 6 month for debit card i visited chembur branch 4 times for kyc, dadar branch 4 times and more then 10 times to kurla nehru nagar branch but i didn't get. They are saying mother's maiden name is not updated which i gave them but even though it is not updated and when i asked why its not updated? They don't have any answer i filled the form also 4 times. Kindly do the needful.

Dear Sir,

My self Rekha Uptal Patel residing at Bapunagar India Colony, Ahmedabad. I am having Axis Bank Credit Card No: [protected]. I did not required that credit card and i need to block that Credit Card so i have been visited on Axis Bank, Hiravadi Branch Ahmedabad regarding Block that credit card but Bank Officer told me that i need to Close that Credit card by Customer Care on Phone.. And i back to came my home. On same day i have received call from this no [protected] one lady girl talk with me regarding block and De-Activate my credit card. At that time i was busy in my routine work so i told her to talk later and she called me again me on same day from another no. [protected] and she tried and ask me to follow the steps and one OTP generated by her and she ask me to give her..

I suppose that girl is going to close and De-Active my credit card but after 1 month later i came to know and got shocked when i have received my Credit card Statement she has been did fraud with me Amount Rs. 1, 04, 294/ Rs.(One lack Four Thousand Ninety Four Rs).

I have been victim of Fraud and went to the Axis Bank, Hiravadi Branch Ahmedabad branch to help out this but they are unable to do any type of help. As i have been registered complain in Cyber Crime Police Station, Crime Branch, Ahmedabad.

I would like to request you that I would like to pay my total outstanding if you can help out me to do easy EMI without any interest on my total outstanding Amount so i can pay it easily. I am unable to pay large amount on single transaction either i don’t have any option till Cyber Police Solve my case.

Awaiting for your positive response..

Name : Rekha Utpal Patel (Ahmedabad)

My name is vijay kumar gangred and a / c xxxxxx050702 at axis bank.
I received a rupay card atm from a currier service on january weekend.
And deducted around rs. 200 from my account. While i don't need this card.

I had not made any request for this card, so i went to the bank and called to customer care department for the same but they are not giving any answer for this.

Customer care ref. No. Is : 23058093

Can you get me back my 200 rupees

My name is vijay kumar gangrade and have an a/c xxxxxx050702 at axis bank.
I had withdrawal[protected] rupees on friday 7 february 2020 from cash-atm / pin8011. And in the third time, the atm hang and the atm did not withdraw rs 10, 000 without showing any message atm screen went to home screen but my account was deducted rs 10, 000 which has not been reverse in my account so far.
I had entered a complaint about this in the axis bank customer care department on the same day with complaint number sak[protected], but they are not giving me a satisfactory reply.
Can you help me with this please
So that my 10, 000 rupees will be reversed in my account asap.

Hello,

I have been following this issue since past 5 years now with axis bank & cibil.

Neither the credit institution which is axis bank nor the data collector cibil both are not solving my issue and telling me to contact the other party.

My axis bank credit card ending with 7372 is not reflecting in my cibil report.

It is reflecting in equifax, experian and crif reports.
br...

Have applied for fa-stag on dec 27 and wallet also is generated but still not received the fastag till today
after repeated reminders and escalating the complaints at axis bank website

have escalated the complaint to axis management but there is no response

if we call to the call center there is a long music wait after 2 ivr and we are got to now that the issue is unde process and will get resolved
due to this issue we are not able to travel
after repeated reminder i am informed that there a issue with people applied in december due to some softwear issue .

Hi,

This is with utter disappointment with the axis bank. I am raising this complaint, i dont know if i get any answers from this forum. If i dont i would go to next level.

My issue here is, i have never applied for any personal loan from axis bank. I never ever applied for a loan. I have never got any call from the axis bank too. Now i see in my cibil report it says i enquired for the personal loan worth of rs 5 lakh from axis bank. I am not in india for a certain period, how come i would apply for this loan. I want to check all the proofs from axis bank for this request.

I dont know if i need to take this up with legally, how many others got fraud by this type of things.

My mobile number [protected]

Regards

Hello Sir,

I have a standard chartered bank account and on Tuesday 11th February, 8:50pm used an Axis bank ATM to withdraw cash RS 8500/- all of them are Rs 500 notes. Out of which 14 notes i.e Rs 7000/- are torn and having cello-tape on them.
The ATM location is ASF insignia, Gwal Pahari, Gurugram (TCS Office)
ATM Terminal ID - SPCN01535
Reported to the building admin/guard as well and other associates also got the torn notes.
I called the customer care of Axis bank on same day 9pm to report the same and i got the feedback to report the same to nearest Axis bank branch and they will exchange the mutilated notes.

Today 12th February, i went to nearest Axis bank branch which is in faridabad, sector 29 and report the issue to bank manager however they refused to help and said they will not take the currency back as they have to bear it. Moreover they said to reach the same branch where the ATM is to report which i find very hard as i have no idea where the branch for that particular ATM is.
Also on multiple calls with Axis bank customer care none able to provide assistance and right step to solve the issue.
I hereby would like to request you to please assist me in this issue, and would appreciate early response.

Myself arnab das had taken personal loan from axis bank, siliguri branch, west bengal in 2015. I was working with cipla ltd where my salary date was 1st of every month. My emi date was 05th of ever month. My salary account was with axis bank.
On feb 2016 i changed my job and went to rudrapur, uttarakhand where my salary date was 08 of every month. Due to which my emi were not deposited on due date. I was depositing cash in axis bank personal account. When i asked the axis bank to change my emi date and bank for smooth transaction, axis bank did not take any action.in 2018 and 2019 also i requested axis bank to change my bank account for auto deduction of emi but also no action taken. Even i filled a request form and rs.500 fees for the same.
But no action taken by axis bank.
Due to which my cibil score is getting down and i am not getting any loan. Also i have done part payment of rs 2.0 lacs but no increase in cibil score.
Although i am paying the emi on due date from other bank, i have to pay bounce charges
I want an action against this and want my account to be changed for my emi

I was charged double toll because the fastag said insufficient balance.
However, later on we realized that the amount was deducted from the toll balance as well.
We raised our complaint on 26th december 2019 and were assured that the refund would be credited within 20 days.
However, not only has the refund still not been credited, but axis bank refuses to give me any answer and sometimes even hang up the phone.

I received a complaint no/interaction id:[protected] but there has no action been taken and axis bank have closed the case.

I believe there is a scam in play.

I wanted to close my savings account but no one at branch is answering properly i have given written closure form also they arw not even giving me request or refrence number i withdraw all my money, now i'm getting low balance and you'll be charged msgs it's been one month i dont know where else to go. This is completely unacceptable i've given closing request month ago