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Axis Bank Complaints & Reviews

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Last updated May 28, 2024
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Axis Bank reviews & complaints page 184

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S
sooraj_er
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag not received after 1 month

Address:Bangalore, Karnataka, 560100

I applied for axis bank fast tag on 07th jan after seeing their 7 day delivery promise. I did not get the fast tag till date and customer care persons are not at all helping. I already traveled twice from bangalore to kerala multiple times and had to pay in cash and wait in queues. Can this fast tag be cancelled and money refunded? I can get fasttag faster from other banks....
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M
Manoj C.Thomas
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag for car

Address:HAZARI BAGH DIVERSION ROAD BARNAGAR DIST UJJAIN MP, Ujjain, Madhya Pradesh, 456771

I have applied for fast tag for my car on 27th jan and the same was to be delivered within 7 days but as on date i haven't received the dispatch details.

If axis bank is advertising the delivery 7 days, it should fulfill the commitment. When spoked to customer care dept they dont have any data related to despatch request to take aapropriate action against axis bank and help in getting our product delivered to me as soon as...
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J
JATIN SAHRAWAT
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag wallet amount not refunded

Ordered fastag from axis bank, was delivered in ages and when i did finally receive it. The fastag never worked. After plenty of reminders and mails and twitter messages i have not received a single reply from the bank to sort out my query. I simply want my wallet amount back and want the axis bank to forgive me for the blunder i did by purchasing fastag from axis....
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Address:Ghaziabad, Uttar Pradesh, 201002
Website:etc.axisbank.co.in

I had placed an order for my FasTag (URN:[protected] on 26/12/2019 and I have not received any update since then. It's been more than a month that I have not received my FasTag. The customer care number doesn't work and bank officials say they don't know about this. I have tried to track it on Bluedart with my VRN ( UP14BS8910) as reference number but it says that this package does not exist.
Please I would like to know when I will...
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R
rajni manhas
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have not received my fastag

Address:delhi, 110092

I have applied for fast tag on DEC 2019 through axis bank and paid some amount but still i have not received it, got a mail and message also on 3rd Jan for confirmation but still the situation remains same, i have visited bank 4-5 times but they did not help me

please resolve my issue and confirm me the status when can i get my fast tag i am facing a lot through this...
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J
Jhs62
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag delivery not received

Address:380015

I have ordered for the fastag from axis bank fastag portal on December 19, 2019. I have already paid all the charged and have also received customer id & wallet id. But the physical fastag is not received and their customer service is also completely useless. I have called over 10 times and mailed over 5 times, but still no response. Its been 6 weeks already since i ordered, leave aside the 7 day assured delivery promised....
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N
Naresh Kumar 47
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

new rfid tag pending

Address:600058

I made a online registration for axis bank rfid fastag on 26/12/2019 for 6 vehicles. But i received only for 4 vehicles. I raised complaint both through voice call support and emailed to backend support team. Till 30/01/2020, i havent received rfid stickers for 2 vehicles and have to pay 2 single trip costs for missing rfid vehicle each day for past 1 month. Useless team of coordination...
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B
Bhagwan Bhande
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not received fastag on the given delivery address

Address:403726

I am furstrated with the worst service of axis bank for not delivering the fast tag at my delivery address.
I have raised request online for opening the fast tag account on 17.12.2019 and still then i am following it up with fast tag customer care no.[protected],
4 service requests are been raised for this, one complaint also ws taken by the representative on the same number but still its not received by me on the given address.br...
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A
Arunimarai
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account money deducted and closed

Address:Kolkata, West Bengal, 700092

Suddenly my asap account is showing zero balance and the sms shows as account closure. The and says all the money is debited. I had almost 24k there. Unable to understand the meaning, when all my kyc is already updated from last year. No customer care number available on google is getting connected, in mobile banking also there is no section for direct contact. Only automated bots. I urge to return my money so that i can close my relationship...
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A
aswathb
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm behind your customer support team from past two weeks to update my vehicle number in the fastag account

Address:560079

Dear sir/madam,

Greetings from axis bank!
Thank you for writing to us. We have noted your case with interaction id[protected]

Thanks & regards
Ccph-etc operations team

Incase if your query pertains to any of the following categories please check the same and be guided accordingly.

Etc fastag faq’s (Frequently asked questions)https://www.axisbank.com/docs/default-source/default-document-library/...br...
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A
ashiqeen ansari
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag customer care never responds

I ordered fastag using axis bank fastag online portal i made payment on 10/01/2020 but i have not received it yet. Their customer care[protected] never responds it keeps on hold for 20-30 minutes and line get disconnected itself many times. Payment proof attached. Kindly look into the matter.
My email id is [protected]@gmail.com
Mob no is [protected]...
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D
Dhruv1993
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

axis bank worst service experience and can't apply anything online

Address:122050

I am so frustated with the axis bank service that i have to come here.. I was trying to apply online debit card or cheque book or netbanking but nothing happening and when i go to manesar branch gurgaon then they took my frustation to whole new level by refering to one counter to another one said go to 2nd counter, that person said go 5th, 5th said go to 2nd and goes on. And then wait we bring the form and the form arrive after one hour....
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S
Samuel2912
from Delhi, Delhi
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worst axis bank fastag customer service

Address:Erode, Erode, Tamil Nadu

Hello sir / madam,

I have been using fastag from axis bank for more than six months. I recently raised two consequent tickets for new tag as my old one got damaged but there is no response yet and its been around more than a month and also i requested through the mail ([protected]) too. Still tickets are open and not yet resolved. It is really unfair and losing hope on your customer service. Kindly take necessary action...
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P
Pawasthi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card misguidance

Hi,

I want my axis credit card to be closed as it has ruined my peace, your customer service said me to pay 58k and now you app shows 63k i really don't understand why u people are doing this the pathetic thing is i'm not getting any resolution. I want resolution and block my card now. I don't want to continue with axis anymore i m not a fool and i want a resolution....
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D
Divyakichuzz
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one assist debit card subscription

My name id divya krishnan ir. I have received a call from axis bank yesterday. I just don't want the subscription and please cancel my subscription for my axis rupay card ending with 7006. It has been noticed that the money charged @1399.
Hence, cancel the subscription and refund the same into my account. My relationship no. Is 9904015. I am waiting for confirmation of delation of this service and also refund the money @1399. My registered...
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G
Giri1967
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

one month - fastag not shipped!!!

I'm fedup with axis bank's pathetic service. It has been 30 days since i ordered fastag online hoping to get it deliverd within 7 days as they advertise. I have written once earlier and was advised to write to etc. [protected]@axisbank.com (Id[protected] but till now no response. I have also logged in a service request in the wallet (Sr[protected] even this has been unanswered. I also called the tollfree number and after a long wait,...
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K
Kesavan arumugam
from Manjeri, Kerala
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fastag wallet recharge frauds

Address:Vadavalli, 641046

With reference to the following two transactions,
03-Jan-20 SWEEP/[protected]/[protected]/K 4, 810.00
03-Jan-20 SWEEP/[protected]/[protected]/K 4, 810.00

While reporting the above suspicious activity in my account to the Axis Bank Customer care team within 10 min after receiving the debit message they simply suggested to approach/call [protected]/etc.mamagement.com since the above amount was...
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S
sridhar.nandigam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

activation of my salary account

Address:Chennai, Tamil Nadu

Hello, one week back (21.01.2020) i did open my salary account in axis bank, still it is not activated, although i have submitted all the required documents. I am contacting the concerned person from axis bank but he is giving me faulty promise every day.

My bank a/c no is [protected]
Name - sridhar nandigam.
Kindly consider my issue and take some proper action.

Thanks ®ards,
Sridhar...
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S
sachiienaxis
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card masking payment of axis bank

Address:411047

Hello team,
I have cleard all my pending bills.. What about extra amount to clear cibil score. Its your duty to clear my cibil score because i clear all the amount with fine. Your blackmailing me for asking extra amount in terms of cibil masking amount. I have proof that i have clear all the payment with zero due amount.
Clear my cibil score.
I have same consern with citi and hdfc bank these bank not asking me any cibil...
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A
Adharsh Revanth
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not received the tag

Address:Kolar, Kolar, Karnataka, 563101

I have not received the fastag, and many times contacted customer care executives but no use, simply they will inform you will receive in 2 days or 3 days.
And for emails no response at all.

Just want to know whether i will get the fastag or not?

First clarify the things everyday facing lot a problem without tag and also when you people can not give solution why giving false commitment to public and make...
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