Axis Bank Complaints & Reviews

I have booked fast tag on 31st dec 2019. I got the booking confirmation message and was mentioned that it will be delivered in 7 days. Its been 8 days now, i have not yet got even dispatched message. Helpline number provided is not useful at all as only music pays after two ivr option. Raised a sr as well on axis bank fasttag portal but no reply yet on that as well. I dont know when will i get my fasttag. Never expected such service from such a big reputed bank.

I have applied for fastag on 31st december. But till date did not receive the same. The reference number or this application is wb12d3407. It was notified that the tag will reach me within 7 days. I tried to call the helpline number [protected] several times but there is no ivr. The call gets connected but after waiting for long time you cannot find anyone speaking to you. This is poor service from axis.

I had applied for fasttag through the axis bank portal an even paid the mentioned amount of 200 and it was said that the fasttag would pe delivered within a week. However it has not been delivered till now and also there aren't any messages from them. The toll free number is also not being answered and emails are also not being responded with the current status of the process.

I Applied For Fast Tag Through Axis Bank On 31.12.2019, I Received the Reply As "Your Request Has Been Processed And Your Tag Will Be Delivered To Your Address Within 7 Days. Your Reference Number Is *********" But Still I Didn't Receive Fast Tag. I Tried Many Time To The Toll Free Number, No Response. When Should I Receive My Fast Tag?

My Mobile No Is : [protected]
My Reference No Is : TN48AB0259
URN : 58714156

Disputed unauthorised transaction happened on 10/12/19 by crating UPI ID from saving account Axis bank customer I’d[protected].
UPI ID was created on 10/12/19 at 19.30, massage from AXIS BANK on mobile recived immediate I informed Axis bank cousumer service that I have not created UPI ID .Within 5 months 5 unauthorised transaction happened without waiting my confirmation regarding UPI ID. It is deficiency on part of Bank without confirmation carry out transaction .I am taking legal action in local Court and Consumer court.
Kamla Arjan Pahilwani
[protected]@rediffmail.com

I purchased fastag online via axis bank on 16-Dec-2019 and have not yet recieved. I contacted several times customer care but nothing helpfull was done. Every time they just updates that fastag will be delivered in next 2-3 days with new interaction ID. On 04-Jan-2020 axis bank has also recharged my fastag account through auto sweep feature from my saving bank account which was not activated by me. I have charged multiple times for fastag while it's not delivered to me.
My registered mobile number is [protected] and vehicle number is UP81BC7000 for which i purchased fastag.

Yesterday i registration my newretail account at your side..My transaction no is[protected]..Dated 7/01/2020.. for issuing of fasttag of my car i wrote my car that my car no is GJ 06 PC 5677 but your meassage given by bank i seen my car no GJ 06 5677...So please correct my car number in your record and send me or informing at my cell no[protected]...

Wrong Debit of Fastag not resolved so far

Sir
I am sending this email after various unsuccessful trials of sending emails and service requests.
My valet id is [protected]
Vehicle is Innova which is VC4 as per classification but charged as VC 7 on 09.11.19 at Trichur toll plaza
Action Id 99389564 is tagged for my email complaint
Service request closed without resolving the problem- SR[protected]

Not able to attachScanned copy of grievance form is attached
Please help in resolving the issue
I have not updated the Fastag Vallet after this issue.

Jones T U
Advocate
[protected]
[protected]@gmail.com

I have purchased fastag on 17 Dec 2019 by paying Rs 400 online . I have received fastag account same time but till today I have not received any intimation about issues or dispatch of fastag. Axis bank has eaten my Rs 200 as min balance and Rs 200 as security deposited. Toll free number only play music no responce. My Mob [protected]. Will any authority take ction against Axis Bank .Thanks .Sompal

Disputed unauthorised happened in from my saving account as above on 10 .12.19.PAYTM personal created UPI I’d on date 10/12/19 (As had done transaction through Axis bank debit card maybe card was saved with PAYTM)On Dt 10/12/19 at 19.30 I recived alert massage from AXIS BANK that your UPI Pin is created.I immediately called Customer care Axis bank that I have not created UPI Id by that time transaction were already made.No OPT was send for any 5 transaction of 4 transactions Rs 20000 and 1 transactions of Rs 10000 made within minutes of creating UPI ID .I intend to take legal action against bank approach Local court or consumer Foram as deficiencies in service of bank
KAMLA ARJAN PAHILWANI
[protected]@gmail.com

Dear Axis bank

My Fastag Wallet ID:- [protected]
Customer ID:[protected]

There is fund transfer of INR800 reflecting in my bank acct dated 03.01.2020 without my consent to Fast tag recharge.
Why this activity occur without having any mandate of auto debiting from bank saving account moreover when it is not required.

I want this money to be send back to my saving account on urgent basis. I don't require to travel so often and money in my fastag wallet.

Regards
Vivek Goswami
+91-[protected]

I have applied for the fastag from axis bank fastag portal. I have already paid all the charged but i didn't get any response from axis bank. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag.

Wallet ID: [protected]
Vehical Number : MH49U7244

Mobile No. [protected]

Hi I took fastag from Axis bank through car showroom while buying my car. Next two months this card was not working
G and finally after so many struggles I recharge the fas tag account 2000 rupees. Now all till plaza it’s showing blacklisted. But amount debits every times. Iam getting embarrassed on tools after I recharge this much amount I used to pay and go again. And message will get after an hour time saying that your account debits on so on toll plaza. Iam really fed up with this. I don’t know why this careless. Need immediate support or else will raise serious complaints. Iam writing this after so many problems. And some times message will reach next day if travel. It’s very serious concern. Call me for more clarification

Date of Incident: 07/01/2020
Client Name: Sana Mohammad Ali Ansari
Register Mobile Number: [protected]
Request you to please refund my ammount.

This is really disappointing,

how can this bank freeze amount from the bank account for no reason,
even i have paid my emi on time, but still i had to pay penalty for no reason,

and after paying penalty, still my amount is freeze.

How bad your service is.

Really disappointing.

On sep 05 2019 Axis Bank deducted ₹450+81and ₹300+54 from my credit card without any reason and in statement it show cheque bounce charges which I had already paid my bill on 4th sep 2019, On follow up ₹300+54 was debited to my account and ₹450+81 was still pending and when i contact to customer care they will say we will resolve it asap but till now nothing happened

My name is Rohan and I have an Axis Bank Account.
I had a loan repayment scheduled on the 5th of January. I paid 7272 for the same from Axis Bank Internet Banking.
On the 6th of January the amount was debited again and my account balance went into negative since the account did not have enough money.
Now the company is saying that I need to pay a fine since there was not enough money in my account even though the payment was already made.

Hi Axis,

I have been a customer for axis since 2015.
I am facing unnecessary deductions like consolidated charges and recently today i have been charged 1825 rupees for BRN card.

This is not really fair.
I only have have 4000 in my account and these money were debited .
I want my money back asap.

My registered mobile number :[protected]

Request you to take action refund asap

We have applied for fastag on axis bank website.. paid money online and they promised to deliver at doorstep with in a week. It's been more than a week and it is not yet delivered. Tried tracking the status on bluedart, information not available.
Called Axis bank customer support and to just know the status they are asking us to wait for 48 hours. Ok fine we don't want axis Bank fastag, we are ready to take new fastag from the direct outlet, even for this also they are telling us a procedure to send cancelled cheque bla bla blaa...

Do these people really think it is correct?
Now we want to travel on a work and blocked with these things.

Dear Customer, We have received your Service Request for Tag Related Issue on 1/7/2020 8:15:45 AM. Please note your Service Reference No : SR[protected] and for further correspondence contact our Customer Care Toll Free No : [protected]

As a consumer complaint sell you will report this to axis bank. What will happen after that, they will give us an email to to write a complaint. I am shocked at the services level that we are at.

Hi,

I have recently applied fast tag from axis and has been allowed a fast tag account no. [protected]
And on 3 of jan an amount of 800 been auto sweep from my account. I have never selected any such option to auto sweep while requesting fast tag account.

Its very bad from axis side to do it this way. More over their customer care number[protected] does not work at all.

Thanks,
Suresh kumar t

Hi sir/madam,

Very recently i have visited axis bank branch to close my previous companies salary accounts. I am not using them since 1 year but these people are without informing anything adding lien amount into my accounts. I requested them to wave off the lien amount and close the accounts. But the operations head in uppal branch spoken very rudely not even giving respect and he did'nt even took my request. I am not in a position to pay that lien amount.