Claimed

Axis Bank Complaints & Reviews

2.6
Last updated Mar 27, 2024
Complaints 12950
Resolved
6557
Unresolved
6393
Quick Links
Statistics
Share
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Axis Bank
Customer Service Contacts

Axis Bank Phone Numbers

Toll free
1800 103 5577
2501
1147
Phone
+91 22 2764 8000
1341
711

Axis Bank Website

Axis Bank Head Office Address

Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli
Mumbai
Mumbai City District
Maharashtra
India
400025

Axis Bank reviews & complaints page 195

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
nalinjain
Report
Copy

fastag not received - axis bank

Address:Muzaffarnagar, Uttar Pradesh, 251201

I had applied for fast tag on 22-dec-2019, tag has been activated online but i have not received physical tag yet. A notification which i received said within 7 working days it will be dispatched. It has been more than 10 days already since i received notification and there appears to be no sign of tag dispatch.
Also contacted toll free number several times but no response from them till today. Kindly look into the issue....
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
P
PremChandu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount went to lien amount

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi axis bank,

My account number is [protected]

The amount of rs.997 has been debited but in my statement no such transaction i can see. I went too nearest branch of noida they are saying that the debit card charges has been debited from my account which is rs.472 then i ask why the amount of rs.997 is debited but they have no answer and simply saying that please go to your home branch and raise a complaint....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shimjith
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag applied but not received till today

Address:Kannur, Kerala, 670703

I have applied for the fastag from axis bank through fastag portal. I already paid all the charges but i didn't get any response from axis bank. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. Applied on 29/11/2019 and its transaction number is[protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
Address:Chennai, Tamil Nadu

Have ordered a Fastag from Axisbank on November 2019 till now have not received it. Sent numerous mail to etc.[protected]@axisbank.com and no response from them. Even the toll number provided by them in site is not valid. Very poor and bad service from Axis Bank. Now that fastag has become mandatory i'm not able to go through any toll areas due to this. Don't even know whether i'll be getting the Tag ever after....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Kamnarana kamu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivate ecpp service and refund the amount which deducted

Address:Rajpur road, Dehradun, Uttarakhand, 248001

I received a call from axis bank ecpp assistant service .for credit card plan .i dont want this service and please deactivate it. and refund debited value .this service is good and helpful but currently it is not useful for me .so if in future i need this i will definetly contect you back .Kindly take action on it and resolve the problem as soon as possible...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Pingal3516
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud by axis bank employee

Address:Santacruz east Kalina, Mumbai City, Maharashtra, 400098

I am Cheated by Axis Bank employee Mr Ramsaroj who is working with Axis Bank Kalina Branch harbhajan Building in LAP.He took money in the name of bank account opening and He has taken by original documents .He is working under Sujit Patil LAP division.He was referred by Mr Aslam who is also working in axis Bank as a relationship manager.I am calling Mr Ramsaroj but he is not responding my calls and not giving my money.I spoke to Mr Aslam...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Apeksha Boricha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card settlement

I have outstanding of over INR 2, 00, 000 on my axis credit card and I am unable to make payment thanks to losing my job and being jobless. I have no payment available and my life's saving was put in forex trading which went into loss and lost all of my 5, 00, 000 in it. I have no back up and I am broke and in severe debt. I don't know what should I do. Kindly note I am seeking settlement but I have nothing to offer. I am fed up of people...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pingal3516
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud and cheat

Address:Santacruz east Kalina, Mumbai City, Maharashtra, 400098

I my name is Santosh Sharma i have account with axis bank at kalina branch santacruz east .I needed LAP the axis bank relationship manager Mr Aslam Khan refer Mr Ramsaroj who is working with LAP in kalina branch Harbhajan building itsel[censored]nder Sujit Patil in LAP division.Mr Ramsaroj took money in the name of opening and depositing in my account i did google pay.i have records .He took original documents in the name of verification. I am doing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rayaluc
from Chennai, Tamil Nadu
Report
Copy

fastag not received even after more than a month

Paid, booked and even recharged, on 23rd Nov. Still no luck. Tried to reach call centre with no luck and no one even answers other than promos. Trist to reach over email that just receives sorry and will be posted with no luck still after more than a month now. What is really happening out here with Axis? Can you guys be more serious and give real call centre number and right response in emails? Please provide the right call centre number...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prakash2546
Report
Copy

credit card application complaint

Address:Chamrajpet, Bangalore, 560068

Hi I have applied for Axis bank credit card and completed the kyc on 17th dec. 2019. I have not received the application number. The lady who communicated with me for kyc is not responding and when i tried to contact her she was not giving any details about application number and provided me my old application number which i have applied in 2017. She was not ready to provide the branch name as well.
I contacted KYC agent and he told...
+6 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
ShivaniUppal
Report
Copy

delink of pan card

Address:143001

Dear All

I have worked with axis bank three months and i was ask to go due to some reason.
But now i am when asking from Delinking of Pan card from IRDA portal they are asking for relieving and experience letter which i did not recieved from the bank instead i had got No DUE CERTIFICATE from bank Which I have already provided kindly help in urgently Delinking my Pan card
My Sp code SP[protected]
Pan card...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arkopal Bhattacharya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud charges deducted from savings account

Address:Manton, Behala, Kolkata, West Bengal, 700034

My Axis bank savings account was deducted by Rs. 3597.01 under the description BRN-PYMT-CARD-XXXXXXXXXXXX4069. I googled the description and found this might be the bank's penalty for overdraft or non-payment of credit card bills on time. I am sure I never miss a payment date and double checked it from my statements, none of the bank's credit cards missed a payment deadline.

I have been repeatedly trying to call the bank's...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Krishna Pada Das
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag status cannot be tracked

Address:A/6 jhinuk abasan, Purba Medinipur, West Bengal

I have applied for the fastag from axis bank fastag portal. I have already paid all the charges but i didn't get any response from axis bank. I have just received customer id & wallet id but the physical fastag is not yet delivered to the designated address. Also their customer service number is not reachable. They should provide a tracking number or sms which clarify the current status of fastag.

kindly look into the matter...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:JAI SANTOSHI MATA ROAD, NEXT TO RAJ ANMOL,, Mumbai City, Maharashtra, 400103

Hi

I received confirmation from on 30th November 2019 that my fastag has been dispatched and also mentioning my Wallet ID and ETC Customer ID.
I have even recharged my fastag wallet using the above details, but cannot pass through the fastag lanes as, till date my fastag has not been delivered to me.

Request your support in resolution of this complaint.

Regards,

Hemant Karekar...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:qr no all 81. 2nd floor, vss nagar, Khordha, Odisha, 751007

Dear Customer, Mandates reference No: UTIB[protected] issued to EDELWEISS TOKIO LIFE INSURANCE CO. LTD with value 65879 and frequency Adhoc is received today for processing account number ending with XXXXXXXXXXX4286 . In case of any issues please get in touch with your branch.
I have not given mandate for frequency ad hoc. Please stop payment....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sabqat Ruba
from Bengaluru, Karnataka
Report
Copy

money got debited but transaction failed

I transferred money through Google Pay and Phone pe on 31st Dec 2019 FOUR times. The money got debited each time but did not reach the beneficiary. Also, the transaction failed each time. I raised a dispute but haven't got a response yet. I also called customer care but did not receive a response. Got a busy tone each time.

When will I receive my amount? It is INR 18000. How can the bank be so careless?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tinkusoumen
Report
Copy

cheque book not yet received

Customer ID:[protected]
SB A/c. No. [protected]
Name of A/c. Holder: Soumen Bhar
As per Axis Bank (Dalhousie Branch, Kolkata) information, my cheque book has been delivered to me by Maruti Air Courier, Consign No.[protected] on 13.12.2019. But, till date I had not yet received the said cheque book.The bank informed me that someone had taken the said cheque book. Since I have not received the same, please take necessary...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Drive in road, ahmedabad, 380052

I have applied and paid the necessary amount for fastag on 22nd December on the Axis bank site. I received a confirmation message saying I will receive my fastag within 7 days. But there is no sign of it up until now.
The toll free number given on the page has been tried several times, but it runs nonstop advertisements about credit card and various schemes, with no one answering the call.
In this period I had to travel twice...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinodthekkil
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag booked not delivered yet

Address:Chithira, Niduvapuram, Karivellur, Kannur, Kerala, 670521

I booked my axis bank fastag on 2-dec-2019 and not delivered yet. I registered a complaint for the same with email id etc. [protected]@axisbank.com and no response yet. I tried to reach one of the number provided and no use. I cannot book another fastag as i already recharged the axis bank fastag. Running tollgate without a fastag now worried and need immediate fix on this....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
@
@kss
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastags not received yet

I paid and applied online for fastags on axis bank site for my two cars on 18th and 23rd december 2019. The bank committed to deliver the tags within one week. But, till date i have not received them. There is no way of checking the status either. The 1-800 phone no. Is a joke. After a long wait listening to their promo messages the line goes dead. Every time. There is no specific option on the axis bank site to register fastag complaints....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy