Claimed

Axis Bank Complaints & Reviews

2.6
Last updated May 1, 2024
Complaints 12953
Resolved
6557
Unresolved
6396
Quick Links
Statistics
Share
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Axis Bank
Customer Service Contacts

Axis Bank Phone Numbers

Toll free
1800 103 5577
2501
1147
Phone
+91 22 2764 8000
1341
711

Axis Bank Website

Axis Bank Head Office Address

Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli
Mumbai
Mumbai City District
Maharashtra
India
400025

Axis Bank reviews & complaints page 199

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Amod Yawalkar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

incorrect account adjustment entry

Address:Suyog 110 sahakarnagar no1, pune 411009, Pune, Maharashtra, 411009
Website:FASTAG VEHICLE NO.: MH12KP4473

I have traveled from pune to kolhapur on 20th dec 2019 and on same day return 24:00... Vehicle no. Mh12kp4473

On the toll plazas following toll was debited from fastag account
Onward trip -
Khed shivapur - 95/- (Time 06:58)
Anewadi - 65/- (Time 08:14)
Tasawade - 75/- (Time 09:15)
Kini - 75/- (Time 10:44)

Return trip -
Kini - 75/- (Time 16:51)
Tasawade - 75/-...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aditya_Gupta
from Bhopal, Madhya Pradesh
Report
Copy

fastag account fraud

Address:122018

Hi team,

I have wallet i'd which has not been raised by me and axis bank claimed that it has been raised by dealer. Ok i can accept till some extent and requested to do the kyc updation request. But after calling multiple times and spent lmost 150 mins to the customer care i decided to raise the close request. But now bank requested to send canceled cheque. As at the time of account opening no data has been verified and did...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ABHIMANYU MAHESHWARI
from Basi, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not received refund of unsuccessful payment for fastag

Address:Ajmer, Rajasthan, 305901

I have applied for axis fastag on 25th november 2019, but after few days i received a mail from etc. Axisbank stating that my payment for fastag was unsuccessful and i will receive the refund amount in 7 working days but till today 24th december 2019, i have not received my refund amount.
Transaction id for payment is : [protected]
Receipt number is :[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
teja2245
from Manuguru, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have applied for axis bank fastag but not received

Address:518543

This compaint is regarding axis bank fast tag. There is issue of non receiving physical tag.
I had applied for fast tag on 15th nov 2019. It was mentioned that tag will be received within 7 working days from date of appliction. But till today i didn't received tag in physical form.

There is no tracking option is available on axis bank fast tag site....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
KGRAO
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not received yet from axis

Address:B-1/601 HYDE PARK SEC 35G KHARGHAR NAVI MUMBAI, 410210

I have applied for the fastag from axis bank fastag portal. I have already paid all the charged but i didn't get any response from axis bank.
I have just received reference id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag.

Also i have been charged 400 against which 200...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mrityunjay kushwaha
from Mandleshwar, Madhya Pradesh
Report
Copy

why negative bal

Address:452001

I have salary account in axis bank from my first company after coming out of company i never used that account and i am went out of new company for working. I called customer care to close account. But they told need to come to own branch. I received every time message as your account balance is zero and now also came like that. Now i am went to branch for asking closing of account they told you have negative balance for not maintaining minimum...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rajanichaman
from Ghaziabad, Uttar Pradesh
Report
Copy

rs 3600 plus 18% gst debited from saving account 095010100218610

Address:Nehru Nagar Ghaziabad, Ghaziabad, Uttar Pradesh, 201001

In account number [protected].
Huge charges rs 3600/- on 14/12/2019 against cash transactions. Although it was pre-discussed before widhdrol. No charges were communicated and suggest me to take cash in 2 days. Now i am facing issue. A debit of rs 3600 + gst has been raised.
Commitment failure. Please help to revert my charges
Regards
Chaman singh...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
S
sureshteena
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

axis bank fastag delivery status not shown on bluedart

Address:1 /3 Annamalai Nagar, 4 th Street ,Sowripalayam, Coimbatore -, Coimbatore, Tamil Nadu, 641028

I had applied for fastag from your website, i received a message from your bank that it has been sent via bluedart and had an awb as my car number.
But the bluedart fetches no records when i put in my details, rather i also wrote to you on etc. [protected]@axisbank.com on 18th dec and have been calling your toll free number [protected], but to no avail. (Mh47a7185)
Kindly advice

Regards

S. Louis...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
V
viju8588
from Bengaluru, Karnataka
Report
Copy

axis bank fastag account

I have recharged my axis fasttag account through UPI wallet (Google pay), However, same has not been credited to my axis fasttag account.

I spoke to axis customer care regarding this issue and as suggested by customer care executive I sent email with all the details to etc.[protected]@axisbank.com. However, mail is not getting deliver to this email ID.

Transaction details for the same has been attached for your...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
VijayMRaj
from Hyderabad, Telangana
Report
Copy

suspect status for imps transaction

Address:Hyderabad, Telangana, 500016

Hello,
I have made a Rs. 40, 000 transaction from my Axis bank account on[protected] through internet banking to Bank of Baroda account. The amount is debited in Axis but failed to be credited into the Bank of Baroda. The transaction status shown is SUSPECT status. I'm in urgent need of transaction.
Please resolve this issue as soon as possible....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amarjeet Kumar Thakur
from Motihari, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

block credit card

Address:Sheoganj, Aurangabad, Bihar, Bulandshahr, Uttar Pradesh, 824103

Dear sir/mam
I inform to you i am so frosted to axis bank credit cart department. Am previous five month continuously receive massage in e-mail and mobile related to my axis bank my zone card out standing balance statement ending xx57. But yet i have not used & received any type of credit card. So i am take finally decision to close own axis bank account and fir in police station of axis bank department.
So requested to you...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
K
kumaragurusathyamoorthy
from Chennai, Tamil Nadu
Report
Copy

atm- amount withdraw issue

Address:Chennai, Tamil Nadu, 600091

I have an Vijaya bank account and Ac no:[protected]. I tried to withdraw Rs2000/- from my account from axis bank ATM near Sunambu kollathur at11.54 am on 22/12/2019. Once Transaction was shown successful but 2000/-Rs not came out. And amount have been deducted from my account without receipt of cash.
ATM_ID:SWCW08315
RRNO:[protected]

Plz look into the matter and transfer the amount of Rs2000/- to my account.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:B-805 VENKATESH KIRTI BALAJI COMPLEX 150 FEET ROAD NR FLYOVER BRIDGE BHAYANDER WAST, Thane, Maharashtra, 401101

I still have not received credit of Rs 25152.00 in my Axis bank credit card so far even after 12 days of order cancellation.I cancelled order from Amazon on 11th Dec, 2019.
Amazon has shared refund reference no # 045527, but its still not got credited in my card. now my credit card statement has been generated and Axis bank asking me to pay for cancelled transaction also. Who is going to pay interest on credit dues now?
Axis...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sudheesh Gk
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag is blacklisted

Address:L312, 4TH FLOOR, OAKWOOD RESIDENCY, PANATHUR, 560103

Hi,

I have fastag id and its active as per customer care. Whenever i am at toll plaza, machine does not read my account and i had to pay cash. I am facing this for last 2 months. Contacted axis bank customer care and raised request - sr[protected] and no solution. Each person in customer care gives different points and no solutions till now...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
K
krishkumaraguru
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

atm amount withdraw issue

Address:Chennai, Tamil Nadu, 600091

I have an vijaya bank account and ac no:[protected]. I tried to withdraw rs2000/- from my account from axis bank atm near sunambu kollathur at11.54 am on 22/12/2019. Once transaction was shown successful but 2000/-rs not came out. And amount have been deducted from my account without receipt of cash.
Atm_id:swcw08315
Rrno:[protected]

Plz look into the matter and transfer the amount of rs2000/- to my account.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
M
muneer.a
from Guruvayur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wallet activated but fastag not received -

Address:Kollam, Kerala, 691005

Dear sir/madam,
Ihad applied for fast tag on december 14th, fast tag has been activated online but i have not yet received physical tag. A notification which i received said within 7 working days it will be dispatched ; since i received notification and there appears to be no sign of tag dispatch. Kindly look into the issue. Following are the fast tag details

Account type retail
Wallet id :[protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
from Shirdi, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

axis bank fastag delivery of a/c no.19000008941643

Address:Axis Bank ,Head Office, 423109

This complaint is regarding axis bank fast tag. There is issue of non receiving physical tag.
I had applied for fast tag on19th dec 2019. It was mentioned that tag will be received within 7 working days from date of application. But till today i didn't received tag in physical form. I got mail with wallet id and etc customer id.

There is no tracking option is available on axis bank fast tag site./bluedart.
Fastag...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ankur_1285
from Noida, Uttar Pradesh
Report
Copy

axis bank fastag not even created yet

Address:Gautam Buddh Nagar, Uttar Pradesh, 201304

I have applied for the axis bank fastag on 6th dec. 200 bucks were deducted, however neither a wallet id has been generated as of now nor it has been dispatched from the last 16 days now. This is a pathetic service, as i am not sure why money was not refunded, if there has been no information shared with me yet. I have to travel out of town in next 3 days now, so tell me what should i do, wait in a long queue and start abusing axis bank for...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dunga haribabu
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag not received from last 20days

Address:532401

I have booked my fast tag on dec 1st 2019. I have received message of despatch details on same day but not yet no tracking details given. Helpline number is not useful/only music pays after two ivr option.
Service request is closed without any escalation and reason.
Rs. 200 as deposit has siphoned up by axis bank.
And also sent mail on dated 20th dec
Interaction i'd is[protected]
Wallet i'd is [protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Subhadeep Chakraborty 92
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card recovery legal notice

Address:2/5, Nathpara, Brahmapur, Garia, Kolkata- 700084, Kolkata, West Bengal, 700084

I received a legal notice today from o m gujar law chambers about my axis bank my zone credit card dues. I failed to pay the due amount for past 5 or 6 months and i admit my mistake but bank did not even contacted me or sent any recovery agents for collection. Instead they directly sent a legal notice which completely gives such legal action statements that is actually a mental and physical threat for me. I can even sense a feeling of getting...
Helpful
3 other people found this review helpful
3 found this helpful
1 Comment
Report
Copy