Axis Bank Complaints & Reviews

Hello! I have applied and paid for the fastag on axis bank website on 22nd December. I received a reference no and also a toll free no and a message saying I will receive my fastag in 7 days. But it has not arrived. And in calling on toll free number there is no response except advertisements for how to spend on credit card.
Please help.
Thank you

Hi,.
My name is raina. I am using the axis bank credit card for last 5 yrs. I haven't faced any issue till last month. My total bill was due of 43263 from which i have paid 33264 as a payment and remaining ant was adjusted by merchant credit. This thing i have confirmed with cc executive as well. They were fine with it and informed you will not get any charge. But on 13 of december i have charged for late fees of 700+gst. Talked with cc executive.in starting 2-3 talks thy said its their mistake, we will wave off this charge and given a reference number[protected] on 23 december. Which is not yet resolved. Now they r saying we will not reverse the charge it's valid. N they blocked my card as well. Request you to reverse my charges. So that i will pay the amt due of next month which is approx 81000. If i will get the resolution i will pay the amt. Or else i have to think

I get in on any toll plaza my fastag shows blacklisted. I bought my fastag on 18th of november but not working yet. Toll plaza staff told me that fastag is ok or you have balance also but the machine always shows blacklisted when I cross the toll plaza. I'm facing that problem from last 20 days.

Today, I made a call to 1033 and [protected] I got a worst response from there and also got cruel time and fought on toll plaza because of Axis Fastag.

So don't buy axis fastag go with others like Paytm, NH, ...

Dear sir,

My account is suspended due to kyc problems

I am chartered accountants and i am having account with axis bank shopping centre, kota since 10 years.
Now a days my account's e transactions are suspended due to kyc problem
I have provided pan, aadhar and firm name proof as provided by institute but bank is asking for gst number /shop act licence etc as a proof of trade name which are not applicable in my case.
What to do.
Please help

This is to inform you that I cannot pay my credit card settlement amount (already pay 1st amount Rs. 22, 000/- but next 2nd amount Rs. 24, 000/- not paid) as my family has fallen under hard situation in a long time, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt. So need your help to resolve my credit card re settlement. Due...

I have a priorty account with axis bank nerul west branch. I had some query regarding the account & edge reward points. I approached customer service executive deepak sharma for the same. We had to contact the customer care for the same. When i interrupted him for a query, he spoke to me in a extreme rude manner. Is this the way to speak to customers?
Actually, the whole staff at nerul west branch is rude, unfriendly & uncooperative to customers.

Priya prabhukhadpe.
Priority account holder.

1. Two account open in one form without my information
Customer id[protected]One)
A. Account no [protected]
B. Account no [protected]
2. Now freeze my account. I am unable to withdraw my salary
Several time i touch to branch but unable to support me, they assure every
Time it will be happen after 5 to 6 days
3 they also not declare to why freeze my account...

I applied, paid for fastag if axis bank. Got customer and wallet also. I recharged also. I still didn't get fastag and it is more than one and half month now. Call centre number just goes to some advts. Email complaint another waste. They even replied on this forum that they regret and same replies everywhere. Is axis bank is doing any fraud keeping this fastag as a business? I am now seriously thinking to approach legally as i don't see any other alternative.

Customer id:[protected]

Greetings,
My name is shashikant maurya, i have an account in axis bank hisar, haryana. I had this account as salary account and when i left the job there it become saving account.
I wanted to close it but as i was not in haryana so i could not manage time to get it closed now there is a negative balance of around 4190 rs and bank person is denying to close it.
Please wave off this amount so that i can close my account.br...

The bank is irresponsible and careless about the customer..
I have cancelled my edc machine which is linked to my account, they told me to give a letter for cancellation.. I have submitted the letter 2 times as they are not taking any responsibility, due to not cancelling my edc machine the amount is getting deducted from last 3 monts unnecessarily.., i complained them about this but also they are not taking any responsibility about this isuue. Plz look after this

I have applied for axis bank fasttag. My car number is ka01mg5341. My online account is activated, still card is not delivered. Very bad customer service. When tried connect customer care, its always playing advertising song. What the hell axis bank is doing with customer. Anyone looking into these issues. Bluedart showing no records with car number.

My account is showing a balance of -466, and which is unprofessional.
I want to know my account statement, why such amount is charged against me and my account statement.
1. Resolve this problem today only as it is been very problematic to have a account in your bank.
2. Why such charge against me as this is not the first time.
3. Want my problem resolved and my account statement.

I am the credit card holder of axis bank, my register contact number is [protected], i am not happy with the call center team.

Reason for sending email is i have called multiple number of time before making the card payment but you team has dropped my call.

As per last conversation i was informed to make the card payment of 11500 because my credit card due amount was 74353rs.

There was a credit from various vendor total amount informed by call center was 45938/- payment done 18000/- payment pending was 10415/-

I paid 11500/- then how come you guys have charged me debit interest on my current statement, when i call your call center they always disconnect my cal.

How i will now what should i pay when you guys have commitment to one amount i have done the same.

Help to get the clarity before i make the payment for the current statement, i need a clarity and reversal of the debit interest levied on the card.

I had placed a service request on the portal 2 weeks ago i got no response from the axis bank. I dialed the customer care the bank claims to be a 24*7 service, other than the stupid advertisement for promoting itself no one answers the call.
I tried e-mailing them but just the same crappy customer management does not even bother to reply.
Axis bank is clearly inferior to all other banks which provides better customer support system why do you bother taking the fastag system if you can not handle it efficiently.

To
The sir/ma'am
Axis Bank
Sir,
I have taken a personal loan from Axis Bank (Durgapur Branch) West Bengal. My personal loan account number PPRO[protected].
Sir, I have clearly foreclosed all dues of the personal loan on 08/08/2019 at Durgapur Branch.
Sir, till now it is showing Right up in my CBIL.
For this I am facing too much problem.
So, please kindly to be kind and remove my Right up from the CBIL.
I have already foreclose this last about four months twenty two days ago.
So, please kindly look into the matter and help me for these.
Thanking you. Yours faithfully
Date: 30/12/2019. Surjit Paswan
Encloshere with. (At. Mines
Copy of: Rescue Station
1) Foreclosure latter. Complex.)
2) No dues certificate.
3) Money Recipet of
the bank.

My axis bank credit card fraudulent transaction happens on 08-Sep-2018, fraud guy spent rs. 77000 in my credit card and used in phonepe, phonepegold, flipkart, cc avenue. I gave complaint in cyber crime Bangalore also but there no use they won't investigate anything.

Note: i gave fraud guy phone number to cyber crime but also no use, fraud guy phone number: [protected] and got fraud bank, adhaar details also but cyber crime no use at all.
I have FIR copy also.

I complaint in axis bank also they gave me 3 months temporary credit limit, after 3 months they removed temporary limit and sent me bill.
Now i am not able to pay my bill because currently i don't have job.
I called axis customer care and asked them to settlement still i didn't get any response.

I need to solve this problem as soon as possible because i am getting more calls from axis bank credit card agency to outstanding amount.

Note: I have personal loan on axis bank also, i am paying my EMI's regularly but still i am getting more calls to pay my loan amount due to credit card outstanding amount, my personal loan marked as Non Performing Account(NPA), but my EMI paid history is good.

Please help me axis bank, i have good relationship with you guys and i need to look further to keep good relationship with you guys.

I am waiting for your response ASAP.

My axis bank a/c 605264 has been debited by 1899.00/- for oneassist membership.
I didn't want the service but they deducted my money last year and told that I can only disconnect from one assist next year but this year also the same case. They deducted money without any intimation.
So i contacted oneassist customer care couple of times in past few days and requested for cancellation of my membership.
I am totally disappointed...

Dear sir,

Myself, biju janardhanan who do not own axis bank credit card but receiving monthly credit card statement constantly.

Till date i haven't purchased credit card from axis bank, not i have any account in axis bank. I even do not know the password to open the statement which i am receiving. And the mail body shows that the total amount due is rs. 2622.94 with an immediate due date.

Details :-

Email to which i am receiving credit card statement :- [protected]@gmail.com
Credit card type: - my wings credit card

For more clarification, you are requested to contact me immediately.
My details are furnished below:-

Name : biju janardhanan
Contact no. [protected] / [protected]

Further i request you to send a confirmation letter regarding the same.

Thanks & regards

Biju janardhanan
Mananging director
📱 : +[protected]
📧: [protected]@icloudhomes.in

Dear customer, thank you for registering with axis bank fastag services your fastag account no : [protected] is activated with vehicle number : ka05mb2679 on dec 22 2019 12:25pm

Above is message confirmation for fastag order placed on 22nd dec. Been over a week now and physical tag still not received. Money has however been debited immediately. No tracking available on blue dart using vrn. Sad service from axis, siphoning of acc holder's money. Either refund or ensure delivery of fastag immediately

I applied fast tag on 21 dec.19. Axis bank confirm for 7 days delivery. But they did not delivered and not updated any information regarding delivery.

However there is no option for tracking the delivery at axis bank.
Their customer care no is dedicated for speaking advertisement of shopping cloths and other items but no information for fast tag.

This number [protected] is fake no. To manipulate customers...