Axis Bank Complaints & Reviews

Hello
I have purchased fast tag from axis bank for my vehicle.
And on 10th of jan an amount of 800 been auto sweep from my account. I have never selected any such option to auto sweep while requesting fast tag account.

Its very bad from axis side to do it this way. More over their customer care number[protected] does not work at all.

Thanks,
Ali jawad

Axis bank has debited 660 rupees as auto sweep for fastag on 10th of jan 2020 without informing us. This is wrong and with this they can debit amount how much and whenever they want without informing us. Please i request these guys to refund the amount back to my account and future to ask about any transaction via mail or messages. Disappointed with this.

Hi,

I have recently applied fast tag from axis and has been allowed a fast tag account no.
10jan an amount of 807 been auto sweep from my account. I have never selected any such option to auto sweep while requesting fast tag account.

Its very bad from axis side to do it this way. More over their customer care number[protected] does not work at all.

Thanks,
Mohan

Dear sir/madam,
My name is ankit khandelwal i am distributor of hermes i ticket pvt ltd. My company give me your bank cdm deposit cash in current account. Cdm account no.[protected] (Current account) on 10/01/2020 i go for cash deposit in your axis murbad branch with total amount rs. 107700/- time 20:26 but first transaction time out. Cash deposit in machine but transaction fail. I give complaint to cashier. She give me deposit slip of fail transaction rs. 107700/-.
Please verify detail. I attach receipts of cdm machine no. Bprh149501
My mobile no is [[protected], [protected]]
Thanks
Your faithfully

I was very excited while ordering axis fastag, but when it didn't work (It said as invalid, although i had recharged it with rs.800) when i was on toll, i was completely disappointed. And on the same day, when i called up helpline number, axis only played it's loan advertisement for a long time and didn't connect to any help.
Worst experience.
I can't even check my axis fastag balance.

I have applied for fast tag from axis bank being axisbank customer they have send eway bill no[protected] of blue dart courier when checked that eway bill shows delivered contacted both tirupur branch axis bank and blue dart courier office in tirupur both axisbank and bluedart wrost response so iam completely exhausted and like to get compensation if this guys are responding then iam willing to go legally and sue them accordingly

Inr 1699 was spent on your credit card xx7712 on 14-dec-19 at ecpp assistance service

This amount has been deducted by my credit card without my approval.
Please deactivate my credit card ecpp assistance service.
And return the service charge as per the ecpp service. I want my money back otherwise i will close all my relations from axis bank in future.

On 31dec 2019 i deposited 59000 cash in the axis atm machine
Cash machine got strucked and i received a slip unable to process
After that i went to the bank and given a compliant they told that cash will be credit into the account
On 2nd january 2020 bank credited 49000 into my account
Again i gave complaint for remaining balance 10000
They replied that they received only 49000 in the atm machine

Hi,

I have recently applied fast tag from axis and has been allowed a fast tag account no. [protected]
And on 10 of jan an amount of 800 been auto sweep from my account. I have never selected any such option to auto sweep while requesting fast tag account.

Its very bad from axis side to do it this way. More over their customer care number does not work at all.

Hi team
I have i have applied for fastag for my car as01dm5722 on 30th dec 2019 in axis bank through online portal but not received the fastag till date. I need that on urgent basis. I tried lot of times to connect but unable to reach to the online customer care please deliver on top priority. The commitment was that it will be silver by 7 days but now it is more than 12 days.

Thanks & regards
Biplab saha
+91-[protected]

Hi team,

I have booked fastag online but it did not delivered to me yet. Request you to please check and confirm asap. Thanks

Pfb my details:

Name:anupam gupta
Veh number:mh12et6717

I have paid rs 500 but still fastag has been diverted to me yet.

Kindly check and do the needful asap. Otherwise refund my whole amount.

Thanks,
Anupam gupta,
M[protected]

I have applied for the fastag from axis bank fastag portal. I have already paid all the charged but i didn't get any response from axis bank. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag.

Hi,

I ordered fastag via axis bank website. I haven't got it delivered yet and also no updates of it has been shipped or not. I have mailed those guys multiple times but still no reply. I received a mail upon payment with the wallet id. But how do i get the login details? Maybe that's delivered with the physical tag. Waiting for a closure on this.

Thanks

I had made a payment of inr.200/- on 14.12.2019 vide urn 57877498 for new axis fasttag.
But till date i didn't received any communication regarding fast tag. Screen shot attached.

Transaction id:[protected].
Customer id :[protected]

I tried to follow up on toll free no as well as wrote email to company, but still its not solved.
Interaction id:[protected] & 99972874

I applied for fastag on 15th dec, money deducted from my account, till today 9th jan i have not received my tag.

I sent multiple emails, raised multiple srs nothing is happening. Send email to pno and nodal officer even these people are not responding.

Height is without a tag they even did auto recharge as well and deducted more money from my account on 8th jan.

I have account with pririorty salary account. I have applied for pririorty annual free credit card, but one of your axis bank shimoga sol 362 credit card employee mrs. Pooja, she wrongly selected to me vistar credit card, and this card showing right now have to pay 4000+amount. I don't want it kindly take a action as early as possible about it. Make the payment is nil. I'm waiting for your right decision thank you.

Dear concern
On date 31/12/19 two times adjustment entry reason 105 rupees withdraw my wallet and again 08/01/2020 two times 75 rupees withdraw my wallet..
Total180 rupees withdraw till date my fast tag recharge wallet.

Please credit this amount is asap. Details as follows

Name : ravi kumar kushwaha
Login id:[protected]
Mo : [protected]
Mail id : [protected]@gmail.com
Vehicle no.: gj15at0538

Thanking you

Hi i can see a transaction of es15300 on 1st of oct 2019 that was cancelled by me and im geting charged for thing which i have not received. I want my whole money back this has spoiled my crefit score really. Axis bank shoul pay my whole 50k bill. For spoling my records as im a regular payer.i want the rwfund i called so many times now i started receiving collections team call this embarassing

I have applied for the fastag from axis bank fastag portal. They have created the wallet ID and deducted amount 2 times from my account promising delivery within 7 days . But now its more than 10 days as of now no communication and proper tracking from their side, Have called thrice to their toll free no.[protected] but executives there are just non sense they have no information and required rights to check and customer details ...every time executives are giving dif[censored]pdates over my same query ...i[censored] asks more they put call on hold ( voice log is available on demand)...after loosing hope I dare to write to their mail ID : etc.[protected]@axisbank.com fortunately I have been replied back only once with some wrong POD details (refer attachment) ...Unable to understand why these cheaters are in so hurrry to charge money without delivering services to customer ...
Kindly take strict action to avoid consistent inconvenience by early resolution .

Regards
Anand
[protected]

I have applied for Fasttag online with Axis bank on 25th November 2019(attached is the receipt). Receipt number is[protected]. Amount 200/- is paid online for that. No sms confirmation or Wallet id is received.
Twice I complained by email to etc.[protected]@axisbank.com; didn't get any response.
Either I need the order to be placed or refund of 200/- inititated.