Axis Bank Complaints & Reviews

I have applied for fastag on 17/12/19 vide a/c. No.[protected]/[protected]/r. However, fastag has not yet delivered. Further on 03/01/2020 rs. 800/- debited from my saving a/c. By auto sweep. It is requested to revert the amount debited from a/c. And please stop debiting automatically to recharge fastag a/c. I will recharge as per my requirement. Please arrange to deliver fastag early and link the same to my saving account so that i can access my fastag a/c. By internet banking.

Romi ajay biswas mob. [protected] email - [protected]@rediffmail.com

I have made imps transaction on 1st january 2020 for the amount 132905/- from my axis account to pay my axis bank credit card. The amount got debited from my account but the beneficiary account is not credited. I made this transaction using net banking from usa. I request you please coordinate with bank to escalate this issue.
Counting it as one more worst experience with axis bank.
I contacted axis bank customer care, but no use.

Last week i received fastag & still i have not used fastag but immediately axis bank deducted rs.800 when i tried several times on call center to understand the reason & finally one customer care officer has picked my phone but when he understand my queries, he told me its happened with many customers & immediately he disconnected or call auto disconnect. Now i am not able to connect with axis bank call center.

I request you to don't buy fastag from axis bank because they deducted money from your account without any intimation to you.

Yogesh salunkhe
Mobile no.[protected]

Bought online fastag with home delivery on december 1st 2019and net received till now. No customer care support. My service request was closed without solving complaint. Approached near by branch several times and they even not able find status with walled id number car number and registered phone number that is issued by axis bank. Axis bank simply robbing the money in the name of fastag!

I applied for fastag on 20 dec 2019. My vehicle number is hr67a2326. But still i did not any message from them regarding the dispatch of my fastag. More then 14 days have been passed. Even i continously check on bluedart website there is also no update. Time has been passed very quickly but no message received from axis bank. Really poor service.. Even i complaint about that on official twitter handle of axis bank, they provide me a email to complaint their. I also file my complaint on the given email adress.. But there also no solution is provided.

Hi i am axis bank customer. My friend transfer 20000 thru the phones on my account. Phonepe status shows money is deposited to my account but balance not show in my account.
My phone no is [protected].
I called phonepe customer care they says me amount is credited to acount.
My account no is referred no.[protected]
A/c [protected]
Axis bank

I had applied for the fastag from axis bank fastag portal on 9th dec 2019. I paid all the charges and received customer id & fastag wallet id [protected]. But the physical fastag is not received from bank. Started calling their customer care and raised service requests. Sr[protected], sr[protected], issue not resolved yet. Now their customer service number is only giving new year ads not able to connect. They are not providing a tracking number or sms which clarify the current status of fastag.

My axis bank fasttag has 1000rs and is not working it's showing blacklisted. I have raised this concerns to customer care on multiple times and sent mail to (Etc. [protected]@axisbank.com) but no use.
Each time i call customer care, they are asking me wait 24hours.
Last time i have requested to raise high priority ticket and still not helpful.
Complient id : sr[protected]

Is there anyway this can be resolved?

I purchased axis bank fastag on 13.12.2019 at nivedita setu toll plaza bally, howrah by paying rs. 600. My vehicle number is wb02y1734 and registered mobile number is [protected]. After issue of fastag i received message in my mobile that rs. 100 is deposited in my fastag account. But in axis bank website it is showing that they have no record of my vehicle. Even the complaint site of axis bank is designed in such a way only complaint can be lodged through registered mobile. I am not a customer of axis bank and unable to lodge complaint with them. I am at a fix what to do regarding recharge of my fastag account. Jayanta kumar sarkar

I have recieving the following message. But i am not correct recipient. Why are you sending me this message. This vehicle is not mine. This message is disturbing me.. It is understanding a wrong mail id... So dont send me this... My name is yogesh sharma and my mail id is yogesh. S. [protected]@gmail.com. I am sensing the image
"dear customer, your fastag account has been debited rs. 65 for transaction for vehicle ma3nfg81sje201385 at toll songir on[protected]t17:02:22. Balance amount in the account is rs. 1179.5. Call toll free number [protected] for any dispute."

Hi, i am a resident of chandigarh. Fasttag was dispatched through bluedart awb number: [protected]. They never came to my place and automatically updated the status-person shifted from this place.

My fasttag account number is: [protected]

As per bluedart, it has been sent back, now what is the procedure? Who is responsible for the extra charges by toll plazas, and who will bear it?

Please respond asap to registered mobile number with solution asap.

I have purchased fasttag from axis bank by paying 400rs now they have debited additional 800rs without any reason and i have not gone through any toll plaza also
And i have not given auto debit option also
Then also without my permission they have debited the amount
So i want to raise a complaint against them.
When i called they are not responding properly and told to call toll free number which will not get connected [protected]

I applied fastag on 19th dec but till not received.

Message as below.
Dear customer, thank you for registering with axis bank fastag services your fastag account no : [protected] is activated with vehicle number : mh12kj2638 on dec 30 2019 7:10pm

Your fastag has been successfully recharged for rs.200 on 12/30/2019 7:16:04 pm. Our reference number for the transaction is[protected]. Balance amount...

I have booked fastag on 15th dec but still i haven't received it. I have paid the charges for the fastag while booking. Please deliver at the earliest or else give me the interest money on my 400rs which you are using since last 20 days. You simply cannot use my money without giving me the necessary service as agreed by you on your website. Take this very seriously else i will file a complaint in rbi against you. If you are unable to provide the fastag then refund my money with interest to me at the earliest.

Respected sir /madam,

Hi, i am sumit khandare have saving account no. [protected] with hiranandani estate thane west in axis bank & when i checked my balance they have deducted as on[protected] of rs. 425.20 and[protected] of rs. 338.50 and[protected] of rs. 100 and[protected] of rs. 1008.16 and[protected] of rs. 531.44 and[protected] of rs. 550.00 and[protected] rs. 647.60 and[protected] rs. 550.00 and[protected] of rs. 1040.79 and[protected] of rs. 2109.[protected] of rs. 507 as well as debit for assist services of rs. 1899.00 (This service without my approval they deducted money from my account. I am totally disappointed with this one assist)

In hole year of 2019 as total rs. 9706.90 from my account written as consolidated charges assist services.
Please help me to get my money back, these banks are deducting money from innocent peoples their accounts without telling peoples,

I am working as security guard service, i am not able to maintain balance due to these reasons.
Please help me and refund my money.
Attached statement of account for your reference.

Sumit khandare

I have ordered fastag via online through axis bank site on 9th december. Transaction id-[protected], receipt no[protected]. Didn't received the tag yet. Lead cust id[protected]

I tried to contact the lead but there is no response. I came to know that my friends who have applied for fastag on the same date received it within a couple of week. So kindly do the needful to get my fastag as soon as possible

I have recharged my fastag wallet by 510 rupees. But at the toll gate it was shown as blacklisted. I am not able to resolve this issue. Customer cae number mentioned in the axis bank site for fastag is not working. It should redirect me to a customer care representative, rather it plays a message related to some sale on repear. This is pathetic service.
What should i do now?

My fastag wallet id is [protected].

I had applied for fast tag on 22-dec-2019, tag has been activated online but i have not received physical tag yet. A notification which i received said within 7 working days it will be dispatched. It has been more than 10 days already since i received notification and there appears to be no sign of tag dispatch.
Also contacted toll free number several times but no response from them till today. Kindly look into the issue.

Hi axis bank,

My account number is [protected]

The amount of rs.997 has been debited but in my statement no such transaction i can see. I went too nearest branch of noida they are saying that the debit card charges has been debited from my account which is rs.472 then i ask why the amount of rs.997 is debited but they have no answer and simply saying that please go to your home branch and raise a complaint....

I have applied for the fastag from axis bank through fastag portal. I already paid all the charges but i didn't get any response from axis bank. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. Applied on 29/11/2019 and its transaction number is[protected].