Axis Bank Complaints & Reviews

Dear sir/ madam,

In previous statement i have charge debit interest 841.47 +151.46, if have paid more than min amount due.

Total amount due :- 14277.89
Min amount due :7006
Payment due date 09/12/2019
Payment amount: 8500
Payment date :08/12/2019

I want reversal of debit interest which customer care not support as your are not eligible for this facility, i have paid all previous all payment within due date & not previous take benefit for reversal facility.

Regards,
Kailas kale
[protected]

Cash payment of rs 25 made at narmada toll plaza gujrat on 28/12/2019 because fastag wat not scanned but same amount is debited/deducted from my fastag wallet id [protected].
Service request also given for double payment its ref no is sr[protected] and also mail is send to etc. [protected]@axisbank.com for which interaction id[protected] is received but still there is progress on this matter.
There should be some mechanism if cash is collected and fastag wallet debited for same vehicle on same date and same time then auto revert amount to wallet.

Hello i applied two axis bank fastags online on dated 12 dec 2019 and paid rs-200/ each, i received regular sms about the issuance of one of the tags and received it too but no message is received for my another tag till now.
The details of the other tag are:
Receipt no[protected]
Lead id[protected]
Date of application 12-dec-2019 08:56:31 pm
Bank ifsc utib0000etc
Bank name axis bank ltd
Total amount rs. 200

Hi,

I have recently applied fast tag from axis and has been allowed a fast tag account no. [protected]
And on 2 of jan an amount of 800 been auto sweep from my account. I have never selected any such option to auto sweep while requesting fast tag account.

Its very bad from axis side to do it this way. More over their customer care number[protected] does not work at all.

Thanks,
Srikanth.

I have applied for fastag on 17/12/19 vide a/c. No.[protected]/[protected]/r. However, fastag has not yet delivered. Further on 03/01/2020 rs. 800/- debited from my saving a/c. By auto sweep. It is requested to revert the amount debited from a/c. And please stop debiting automatically to recharge fastag a/c. I will recharge as per my requirement. Please arrange to deliver fastag early and link the same to my saving account so that i can access my fastag a/c. By internet banking.

Romi ajay biswas mob. [protected] email - [protected]@rediffmail.com

I have made imps transaction on 1st january 2020 for the amount 132905/- from my axis account to pay my axis bank credit card. The amount got debited from my account but the beneficiary account is not credited. I made this transaction using net banking from usa. I request you please coordinate with bank to escalate this issue.
Counting it as one more worst experience with axis bank.
I contacted axis bank customer care, but no use.

Last week i received fastag & still i have not used fastag but immediately axis bank deducted rs.800 when i tried several times on call center to understand the reason & finally one customer care officer has picked my phone but when he understand my queries, he told me its happened with many customers & immediately he disconnected or call auto disconnect. Now i am not able to connect with axis bank call center.

I request you to don't buy fastag from axis bank because they deducted money from your account without any intimation to you.

Yogesh salunkhe
Mobile no.[protected]

Bought online fastag with home delivery on december 1st 2019and net received till now. No customer care support. My service request was closed without solving complaint. Approached near by branch several times and they even not able find status with walled id number car number and registered phone number that is issued by axis bank. Axis bank simply robbing the money in the name of fastag!

I applied for fastag on 20 dec 2019. My vehicle number is hr67a2326. But still i did not any message from them regarding the dispatch of my fastag. More then 14 days have been passed. Even i continously check on bluedart website there is also no update. Time has been passed very quickly but no message received from axis bank. Really poor service.. Even i complaint about that on official twitter handle of axis bank, they provide me a email to complaint their. I also file my complaint on the given email adress.. But there also no solution is provided.

Hi i am axis bank customer. My friend transfer 20000 thru the phones on my account. Phonepe status shows money is deposited to my account but balance not show in my account.
My phone no is [protected].
I called phonepe customer care they says me amount is credited to acount.
My account no is referred no.[protected]
A/c [protected]
Axis bank

I had applied for the fastag from axis bank fastag portal on 9th dec 2019. I paid all the charges and received customer id & fastag wallet id [protected]. But the physical fastag is not received from bank. Started calling their customer care and raised service requests. Sr[protected], sr[protected], issue not resolved yet. Now their customer service number is only giving new year ads not able to connect. They are not providing a tracking number or sms which clarify the current status of fastag.

My axis bank fasttag has 1000rs and is not working it's showing blacklisted. I have raised this concerns to customer care on multiple times and sent mail to (Etc. [protected]@axisbank.com) but no use.
Each time i call customer care, they are asking me wait 24hours.
Last time i have requested to raise high priority ticket and still not helpful.
Complient id : sr[protected]

Is there anyway this can be resolved?

I purchased axis bank fastag on 13.12.2019 at nivedita setu toll plaza bally, howrah by paying rs. 600. My vehicle number is wb02y1734 and registered mobile number is [protected]. After issue of fastag i received message in my mobile that rs. 100 is deposited in my fastag account. But in axis bank website it is showing that they have no record of my vehicle. Even the complaint site of axis bank is designed in such a way only complaint can be lodged through registered mobile. I am not a customer of axis bank and unable to lodge complaint with them. I am at a fix what to do regarding recharge of my fastag account. Jayanta kumar sarkar

I have recieving the following message. But i am not correct recipient. Why are you sending me this message. This vehicle is not mine. This message is disturbing me.. It is understanding a wrong mail id... So dont send me this... My name is yogesh sharma and my mail id is yogesh. S. [protected]@gmail.com. I am sensing the image
"dear customer, your fastag account has been debited rs. 65 for transaction for vehicle ma3nfg81sje201385 at toll songir on[protected]t17:02:22. Balance amount in the account is rs. 1179.5. Call toll free number [protected] for any dispute."

Hi, i am a resident of chandigarh. Fasttag was dispatched through bluedart awb number: [protected]. They never came to my place and automatically updated the status-person shifted from this place.

My fasttag account number is: [protected]

As per bluedart, it has been sent back, now what is the procedure? Who is responsible for the extra charges by toll plazas, and who will bear it?

Please respond asap to registered mobile number with solution asap.

I have purchased fasttag from axis bank by paying 400rs now they have debited additional 800rs without any reason and i have not gone through any toll plaza also
And i have not given auto debit option also
Then also without my permission they have debited the amount
So i want to raise a complaint against them.
When i called they are not responding properly and told to call toll free number which will not get connected [protected]

I applied fastag on 19th dec but till not received.

Message as below.
Dear customer, thank you for registering with axis bank fastag services your fastag account no : [protected] is activated with vehicle number : mh12kj2638 on dec 30 2019 7:10pm

Your fastag has been successfully recharged for rs.200 on 12/30/2019 7:16:04 pm. Our reference number for the transaction is[protected]. Balance amount...

I have booked fastag on 15th dec but still i haven't received it. I have paid the charges for the fastag while booking. Please deliver at the earliest or else give me the interest money on my 400rs which you are using since last 20 days. You simply cannot use my money without giving me the necessary service as agreed by you on your website. Take this very seriously else i will file a complaint in rbi against you. If you are unable to provide the fastag then refund my money with interest to me at the earliest.

Respected sir /madam,

Hi, i am sumit khandare have saving account no. [protected] with hiranandani estate thane west in axis bank & when i checked my balance they have deducted as on[protected] of rs. 425.20 and[protected] of rs. 338.50 and[protected] of rs. 100 and[protected] of rs. 1008.16 and[protected] of rs. 531.44 and[protected] of rs. 550.00 and[protected] rs. 647.60 and[protected] rs. 550.00 and[protected] of rs. 1040.79 and[protected] of rs. 2109.[protected] of rs. 507 as well as debit for assist services of rs. 1899.00 (This service without my approval they deducted money from my account. I am totally disappointed with this one assist)

In hole year of 2019 as total rs. 9706.90 from my account written as consolidated charges assist services.
Please help me to get my money back, these banks are deducting money from innocent peoples their accounts without telling peoples,

I am working as security guard service, i am not able to maintain balance due to these reasons.
Please help me and refund my money.
Attached statement of account for your reference.

Sumit khandare

I have ordered fastag via online through axis bank site on 9th december. Transaction id-[protected], receipt no[protected]. Didn't received the tag yet. Lead cust id[protected]

I tried to contact the lead but there is no response. I came to know that my friends who have applied for fastag on the same date received it within a couple of week. So kindly do the needful to get my fastag as soon as possible