Axis Bank Complaints & Reviews

Hi Axis,

I have been a customer for axis since 2015.
I am facing unnecessary deductions like consolidated charges and recently today i have been charged 1825 rupees for BRN card.

This is not really fair.
I only have have 4000 in my account and these money were debited .
I want my money back asap.

My registered mobile number :[protected]

Request you to take action refund asap

We have applied for fastag on axis bank website.. paid money online and they promised to deliver at doorstep with in a week. It's been more than a week and it is not yet delivered. Tried tracking the status on bluedart, information not available.
Called Axis bank customer support and to just know the status they are asking us to wait for 48 hours. Ok fine we don't want axis Bank fastag, we are ready to take new fastag from the direct outlet, even for this also they are telling us a procedure to send cancelled cheque bla bla blaa...

Do these people really think it is correct?
Now we want to travel on a work and blocked with these things.

Dear Customer, We have received your Service Request for Tag Related Issue on 1/7/2020 8:15:45 AM. Please note your Service Reference No : SR[protected] and for further correspondence contact our Customer Care Toll Free No : [protected]

As a consumer complaint sell you will report this to axis bank. What will happen after that, they will give us an email to to write a complaint. I am shocked at the services level that we are at.

Hi,

I have recently applied fast tag from axis and has been allowed a fast tag account no. [protected]
And on 3 of jan an amount of 800 been auto sweep from my account. I have never selected any such option to auto sweep while requesting fast tag account.

Its very bad from axis side to do it this way. More over their customer care number[protected] does not work at all.

Thanks,
Suresh kumar t

Hi sir/madam,

Very recently i have visited axis bank branch to close my previous companies salary accounts. I am not using them since 1 year but these people are without informing anything adding lien amount into my accounts. I requested them to wave off the lien amount and close the accounts. But the operations head in uppal branch spoken very rudely not even giving respect and he did'nt even took my request. I am not in a position to pay that lien amount.

Hi,

Axis bank rbi layout jp nagar 7th phase branch sold me a policy max life gain plus 20 in order to get a locker. This policy is such a waste of hard earned money and i would consider it is a direct cheating for a customer who has a premium salary account.

Axis bank sold me this policy in november 2012. I paid 6 premium amounting to 2, 40, 000. After 7 years if i want to surrender my policy it has a surrender value of 1, 48, 389. If you guys even asked to make an fd in axis bank returns would have been much better.

I am raising this issue with my firm to black list axis bank from getting corporate salary accounts.

This is not the way you guide your customer and cheat them.

Axis bank charged 800/- debited from my saving a/c. By auto sweep. It is requested to revert the amount debited from a/c. And please stop debiting automatically to recharge fastag a/c. I will recharge as per my requirement. Please arrange to deliver fastag early and link the same to my saving account so that i can access my fastag a/c. By internet banking.

Hi,

I have recently applied for fast tag from axis bank and has been allowed a fast tag account no.
On 2 jan 2020 an amount of 800 has been auto swept from my axis salaried account.
I called up axis customer care number to verify why the money got deducted from my account and i was told that there is separate customer care number for issues related to fasttag.

I submitted a request to stop the auto sweep but no response received.
More over the customer care number for fasttag is pathetic. Its only giving option for madhya pradesh.

I have made online recharge to fastag account, but amount did not credited.
My fastag wallet id is [protected]
Customer id is[protected]
When i log in to my fastag account and payment history, it shows nil amount, or no data available.
But, from my bank account amount is debited...
Bank transection id is
Info:inb/[protected]/axis bank fastag toll coll

I paid to axis bank for fast tag and they sent us a message that, i have allotted fast tag no.[protected] and it is despatched.

Till today i have not received the fast tag and i tried in many ways to reach axis bank fast tag customer care but no response received from them

Please do the needful to get my fast tag.

Regards
Induchoodan
Mob:[protected]

I have applied fastag from axis bank website on december 7th. I received confirmation in email but i still did not receive the tag.

There is no option to track the status or mail to raise the status request.

There are other providers who are able to deliver in 15 days. I suggest you to take care or stop receiving new request.

Kindly let me know the status.

I had transferred online payment of rs 1000.00 on 4.1.2020 to cbaaxis e-collection ref[protected]igahuncxl7 towards toll recharge

My wallet id : [protected]
My customer id :[protected]
Account type : retail

Had travelled pune to kolhapur & return 4.1.2020 / 5.1.2020. Had to be in long queue at all the tolls paying toll in cash.

My above account is still showing zero balance.

I have applied for fastag on 09/12/2019 through axis bank portal, i received walled id on sms but physical id still i have not received. Its almost a month now.

Called customer care number several times but no1 is picking up, and on mail also no proper reply as i have mailed many times.
Is there any chance i can get it before 15th jan.
Can any1 help me with it.

I paid for fast tag through axis bank and i got a message that, they allotted me fast tag no.[protected] and despatched to me on[protected].

Till today, i have not received the fast tag and i already sent some mails to axis bank and they are not responding. Customer care no.[protected] taking us credit card section and they are unable to sort out my issue.

Please help to get my fast tag.

Regards
Induchoodan
Mob:[protected]

I have applied for the fastag from axis bank fastag portal. I have already paid all the charged but i didn't get any response from axis bank. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is very wurst, because can't speak with anybody. There is no provision for tracking & response also is not good. There is no response if sent the e-mail also.

Wallet id : [protected]
Etc customer id is[protected]

Hi
I had fraudulent transactions happened on my debit card with out my concern or otp as below on 5th jan 2020

Account number : [[protected]]

5th jan 2020 from ecompur/google *kay richey/[protected]

I lost inr 4200 with out my involvement, i never deal with this site for any transaction in the past.
Request you to help me and refund back my amount.
And i dont want this again in future.
Please let me know if you need any other information.

Fastag blacklisted. No response from care support. No response to my emails. I crossed almost 12 tolls in 2 days. All say my fastag is blacklisted for no balance. I have recharged for 1000. It is new tag. First time use. Toll says contact issuing bank. Bank says contact toll or 1033. Paid cash on all tolls. Poor support from axis bank. Video proof, https://youtu.be/pVGIAeJLc2Y

I have applied for the fastag from axis bank fastag portal on 12 dec 2019 i have already paid all the charged but i didn't get any response from axis bank. I have not received customer id & wallet id & fastag is not received from bank and their customer service number is also not reachable.
Ks satish
Ph; [protected]
Email: [protected]@yahoo.co.in
Ref: urn 57758287

I have order the fastag through axis bank site. I have paid all the charges for it. And i haven’t got any response for the bank yet. I had got the customer id and wallet id at the time of booking. And now it’s been more than a month now i haven’t still received my fastag yet. I had purchased it on 30/11/2019. I tried calling the customer service but there was no response. It’s been a month and i haven’t received any tracking id or delivery message. I booked it for my truck. Please do take this complaint and resolve it as fast as possible.

I have applied for fasttag on 22/11/19 by axis bank, paid on 29/11/19 and still not received it, complained many times, but no use. Raised many sr from customer care but closed without resolution. Current open sr is sr[protected]. Even sent mail to etc. Managementxxxx.com but no use. Now feeling consumer court is the last option to get resolution

Dear sir/madam,

My self surendra patel - fastage id[protected] mobile no.[protected]. Yesterday i was journey at kheda outgoing charge rs.85/- debit by axis bank, after 2 hours i was return at the same way at that time second time rs.85/- debit by axis bank.

Total charges debit by bank 85+85=170/-, actual return charges less than rs.170/-.

So i request you to refund amt my remaining balance amt.

For you ready reference attached herewith axis transaction sheet.

Regards

Surendra patel
[protected]