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Axis Bank Complaints & Reviews

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Last updated May 1, 2024
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Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli
Mumbai
Mumbai City District
Maharashtra
India
400025

Axis Bank reviews & complaints page 191

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Address:Mohali, Punjab

I applied for fastag on 15th dec, money deducted from my account, till today 9th jan i have not received my tag.

I sent multiple emails, raised multiple srs nothing is happening. Send email to pno and nodal officer even these people are not responding.

Height is without a tag they even did auto recharge as well and deducted more money from my account on 8th jan....
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Haseeb Quadri
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vistar card

Address:Subbiah residential quarters, B-block,S-6, Subbiah medical college campus, opposite to boys hostel, purple., 577222

I have account with pririorty salary account. I have applied for pririorty annual free credit card, but one of your axis bank shimoga sol 362 credit card employee mrs. Pooja, she wrongly selected to me vistar credit card, and this card showing right now have to pay 4000+amount. I don't want it kindly take a action as early as possible about it. Make the payment is nil. I'm waiting for your right decision thank you....
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Pankaj.....
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

adjustment entry withdraw my fastag account

Address:Room no -02 Arif Manzil godal nagar vapi, Valsad, Gujarat, 396191

Dear concern
On date 31/12/19 two times adjustment entry reason 105 rupees withdraw my wallet and again 08/01/2020 two times 75 rupees withdraw my wallet..
Total180 rupees withdraw till date my fast tag recharge wallet.

Please credit this amount is asap. Details as follows

Name : ravi kumar kushwaha
Login id:[protected]
Mo : [protected]
Mail id : [protected]@gmail.combr...
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Pawasthi
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fraud by credit card services

Hi i can see a transaction of es15300 on 1st of oct 2019 that was cancelled by me and im geting charged for thing which i have not received. I want my whole money back this has spoiled my crefit score really. Axis bank shoul pay my whole 50k bill. For spoling my records as im a regular payer.i want the rwfund i called so many times now i started receiving collections team call this embarassing...
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Address:Axis Bank Limited, ‘Axis House’, C-2, Wadia International Centre, Pandurang Budhkar Marg, Worli, Mumbai - 400 025, Mumbai City, Maharashtra, 110092

I have applied for the fastag from axis bank fastag portal. They have created the wallet ID and deducted amount 2 times from my account promising delivery within 7 days . But now its more than 10 days as of now no communication and proper tracking from their side, Have called thrice to their toll free no.[protected] but executives there are just non sense they have no information and required rights to check and customer details ...every...
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S
Soorya Mangaluru
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

axis bank fastag : no confirmation of order

Address:Mangaluru

I have applied for Fasttag online with Axis bank on 25th November 2019(attached is the receipt). Receipt number is[protected]. Amount 200/- is paid online for that. No sms confirmation or Wallet id is received.
Twice I complained by email to etc.[protected]@axisbank.com; didn't get any response.
Either I need the order to be placed or refund of 200/- inititated....
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Mayank Bose
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about money withdrawal

Address:LANKA BRANCH VARANASI, UTTAR PRADESH, 221005

Sir yesterday around 3.28pm i went to withdraw money from axis bank atm lanka branch varanasi, but both time it showed me error but it deducted from my account. I am providind ref no of both the transaction.[protected][protected]. Followed with inlankgeneralhospital and pargana dehat amanat, both the atm machine are at lanka branch. Please look on these matter sir its been 4000/- that has been deducted. And it is very important...
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pradeepkum85
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag delivered to wrong location

Address:Basavanagar, Bangalore, 560037

Hi,

I have applied for axis fastag on 8th dec 2019, got wallet id generated, still i have not received the fastag

Sent an email to etc. [protected]@axisbank.com for tracking details
Got reply from them saying fastag is delivered, they have provided awb of bluedart tracking, when checked fastag is delivered to mumbai location i had applied for bangalore location and i have clearly mentioned the address...
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gokulraj1990
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

axis bank fastag - auto sweep

Address:periya kadu, minnampalli, 637410

Hi,

I have recently applied for fast tag from axis bank and has been allowed a fast tag account no.
Today[protected] inr. 750 has been auto swept from my axis savings account.
I called up axis customer care number to verify why the money got deducted from my account and i was told that there is separate customer care number for issues related to fasttag.

I submitted a request to stop the auto...
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Murali Mopuru
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unwanted sms and phone calls

Neither i have an active account with axis bank nor i'm interested to open any accounts in it in any future. So please delete my account details completely and stop sending sms (Bw-axipls) and do not call me through my mobile for any personal loan offers. My mobile [protected] is already in dnd list. I'll would not hesitate to take legal action if there is no action taken on it....
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tvbalaji
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

axis fastag wallet id allotted but not yet received the tag

Address:Bangalore, Karnataka

I had applied for the axis bank fastag on 1st jan 2020 and after successful payment, there was a message window that the tag would be delivered within 7 days. The wallet id was allotted the next day. However, there is no further communication as to when i will be receiving the fastag rfid. The toll free is of no use. I have raised an online service request (Sr[protected] with the axis bank and am still to get a response. Request this...
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ragupathi12
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not yet received

Address:SIVAKASI, Virudhunagar, Tamil Nadu

Sir,
I applied for axis fastag on 26/12/2019. Still i have not received fastag. Today the date is 09/01/2020. While applying, the fastag after commiting the payment i received the message from axis bank as,
"your fastag will be delivered to your address within 7 days"
I don't understand what 7 days.
Blue dart tracking and toll free number are not working.
What is my fastag delivery status? Will it come...
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avigupta1990
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

heavy penalty on my account without informing

Address:Gwalior, Madhya Pradesh, 474002

Hi,

My name is avi gupta and i am from gwalior, madhya pradesh, i got my bank account opened with axis bank 3years ago with no condition of balance maintenance. My account number is [protected]. This account is non-operative and was last used may be one year back.

When i got this account opened there was no condition that i have to maintain certain amount in my account, so i never thought of checking on...
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praveen polavarapu
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axis bank fastag blacklisted

Address:560043

Hi,

Below are the details for the account which is currently blacklisted.
Wallet id - [protected]
Etc customer id[protected]

Can anyone help me to get it unblocked?
Else let me know to cancel so i can go ahead and apply for a new fastag account?

Tried contacting the customer care of axis[protected] and hearing a repeated automated message for hours but no one...
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arka2910
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

illegal updates sent to me

Address:Hemkunj Apartment Flat A3,9/3 Naskarpara, Bansdroni, Kolkata, West Bengal, 700070

I have received the below sms which i have not initiated. Please ke care of the same right away:

Dear customer, mandates reference no: utib[protected] issued to bse limited with value 100000 and frequency adhoc is received today for processing account number ending with xxxxxxxxxxx5856.in case of any issues please get in touch with your branch....
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Ansar Abdullakutty
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current account

Address:Arabian house kuttikad ponnani, Malappuram, Kerala, 679577

I oppened a current account in axis bank and the provide me swiping machine. When i go to bank for closing that account they said u need to cancel that swiping machine and i have given request 6 month before till now account is not closed. Iam paying machine rent for not using.. My account balance become -5000. Daily i call the person in the bank when the msg come. No respone till now.. Very poor service by the axis bank in ponnani...
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neelamconsumer
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i did not received fastag after 2 weeks yet...

Address:delta 2 greater noida., Gautam Buddh Nagar, Uttar Pradesh, 201308

I have applied for the fastag from axis bank fastag portal. I have already paid all the charged but i didn't get any response from axis bank. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag. Transaction no is[protected]......
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MNVPKumar
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fastag replacement

Address:Rangareddy, Andhra Pradesh, 500018

Sr[protected] created on 17/12/2019 for tag replacement and till now no action been taken place even after so many mails and fastag customer care calls.

Also sr's closed with out my confirmation

Sr[protected]

Can someone take action on this. From 24th dec i will following up through calls but no proper response and not even re-opened the closed sr sr[protected]...
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Sathish2806
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag not received sofar

Address:MoosaPet, Hyderabad, Rangareddy, Andhra Pradesh, 500018

I have booked fastag on 20th december 2019 but still not received. I called customer care but no proper response. I waited for 12 min to get the cc executive he simply says you will get it shortly and hung up the call. I emailed to etc. [protected]@axisbank.com the take a complaint and without my notice they have closed the complaint.
Worst thing they auto debited rs.800 recharge my fastag which i have received yet. Once again i have...
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Debnath Dhar
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment debited from my a/c but not credited in other account

Sir on 06 jan 20. I paid my daughter kv school fees in union bank of india through axis bank net banking. An amount of rs. 1800 for quarter ending jan 2020 to mar 2020 has been debited from my account but the same has not been reflected on union bank of india kv fees. My axis bank account no. [protected]. After that i pay again rs.1800 through sbi credit card and the same has been reflected in union bank kv school fees. But my earlier...
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