Axis Bank Complaints & Reviews

Hi,

I ordered fastag via axis bank website. I haven't got it delivered yet and also no updates of it has been shipped or not. I have mailed those guys multiple times but still no reply. I received a mail upon payment with the wallet id. But how do i get the login details? Maybe that's delivered with the physical tag. Waiting for a closure on this.

Thanks

I had made a payment of inr.200/- on 14.12.2019 vide urn 57877498 for new axis fasttag.
But till date i didn't received any communication regarding fast tag. Screen shot attached.

Transaction id:[protected].
Customer id :[protected]

I tried to follow up on toll free no as well as wrote email to company, but still its not solved.
Interaction id:[protected] & 99972874

I applied for fastag on 15th dec, money deducted from my account, till today 9th jan i have not received my tag.

I sent multiple emails, raised multiple srs nothing is happening. Send email to pno and nodal officer even these people are not responding.

Height is without a tag they even did auto recharge as well and deducted more money from my account on 8th jan.

I have account with pririorty salary account. I have applied for pririorty annual free credit card, but one of your axis bank shimoga sol 362 credit card employee mrs. Pooja, she wrongly selected to me vistar credit card, and this card showing right now have to pay 4000+amount. I don't want it kindly take a action as early as possible about it. Make the payment is nil. I'm waiting for your right decision thank you.

Dear concern
On date 31/12/19 two times adjustment entry reason 105 rupees withdraw my wallet and again 08/01/2020 two times 75 rupees withdraw my wallet..
Total180 rupees withdraw till date my fast tag recharge wallet.

Please credit this amount is asap. Details as follows

Name : ravi kumar kushwaha
Login id:[protected]
Mo : [protected]
Mail id : [protected]@gmail.com
Vehicle no.: gj15at0538

Thanking you

Hi i can see a transaction of es15300 on 1st of oct 2019 that was cancelled by me and im geting charged for thing which i have not received. I want my whole money back this has spoiled my crefit score really. Axis bank shoul pay my whole 50k bill. For spoling my records as im a regular payer.i want the rwfund i called so many times now i started receiving collections team call this embarassing

I have applied for the fastag from axis bank fastag portal. They have created the wallet ID and deducted amount 2 times from my account promising delivery within 7 days . But now its more than 10 days as of now no communication and proper tracking from their side, Have called thrice to their toll free no.[protected] but executives there are just non sense they have no information and required rights to check and customer details ...every time executives are giving dif[censored]pdates over my same query ...i[censored] asks more they put call on hold ( voice log is available on demand)...after loosing hope I dare to write to their mail ID : etc.[protected]@axisbank.com fortunately I have been replied back only once with some wrong POD details (refer attachment) ...Unable to understand why these cheaters are in so hurrry to charge money without delivering services to customer ...
Kindly take strict action to avoid consistent inconvenience by early resolution .

Regards
Anand
[protected]

I have applied for Fasttag online with Axis bank on 25th November 2019(attached is the receipt). Receipt number is[protected]. Amount 200/- is paid online for that. No sms confirmation or Wallet id is received.
Twice I complained by email to etc.[protected]@axisbank.com; didn't get any response.
Either I need the order to be placed or refund of 200/- inititated.

Sir yesterday around 3.28pm i went to withdraw money from axis bank atm lanka branch varanasi, but both time it showed me error but it deducted from my account. I am providind ref no of both the transaction.[protected][protected]. Followed with inlankgeneralhospital and pargana dehat amanat, both the atm machine are at lanka branch. Please look on these matter sir its been 4000/- that has been deducted. And it is very important for me.

Hi,

I have applied for axis fastag on 8th dec 2019, got wallet id generated, still i have not received the fastag

Sent an email to etc. [protected]@axisbank.com for tracking details
Got reply from them saying fastag is delivered, they have provided awb of bluedart tracking, when checked fastag is delivered to mumbai location i had applied for bangalore location and i have clearly mentioned the address while applying.

I have replied back to the email but still now no response, send 2 followup emails

Please help

Fastag wallet id [protected]

Name: b. Pradeep kumar
Email: pradeepkumar. [protected]@gmail.com

Hi,

I have recently applied for fast tag from axis bank and has been allowed a fast tag account no.
Today[protected] inr. 750 has been auto swept from my axis savings account.
I called up axis customer care number to verify why the money got deducted from my account and i was told that there is separate customer care number for issues related to fasttag.

I submitted a request to stop the auto sweep but no response received.
More over the customer care number for fasttag is pathetic.

Neither i have an active account with axis bank nor i'm interested to open any accounts in it in any future. So please delete my account details completely and stop sending sms (Bw-axipls) and do not call me through my mobile for any personal loan offers. My mobile [protected] is already in dnd list. I'll would not hesitate to take legal action if there is no action taken on it.

I had applied for the axis bank fastag on 1st jan 2020 and after successful payment, there was a message window that the tag would be delivered within 7 days. The wallet id was allotted the next day. However, there is no further communication as to when i will be receiving the fastag rfid. The toll free is of no use. I have raised an online service request (Sr[protected] with the axis bank and am still to get a response. Request this be brought to the attention of the authorities concerned in the axis bank.

Sir,
I applied for axis fastag on 26/12/2019. Still i have not received fastag. Today the date is 09/01/2020. While applying, the fastag after commiting the payment i received the message from axis bank as,
"your fastag will be delivered to your address within 7 days"
I don't understand what 7 days.
Blue dart tracking and toll free number are not working.
What is my fastag delivery status? Will it come or not.
My fastag reference id is : tn67l5034

Hi,

My name is avi gupta and i am from gwalior, madhya pradesh, i got my bank account opened with axis bank 3years ago with no condition of balance maintenance. My account number is [protected]. This account is non-operative and was last used may be one year back.

When i got this account opened there was no condition that i have to maintain certain amount in my account, so i never thought of checking on it. I haven't received any email or call from the bank regarding this concern. Without even informing me they are putting penalty on my account from last 1 and a half year.

Recently i issued a credit card with this account. So when i went to the bank regarding my credit card bill payment. They told me that my account is under heavy penalty. I can only pay my bill when i pay them all the penalities and i might face problem in taking loan in future. So now i am unable to pay my bill as well.

I don't understand why i have to pay for something i haven't committed to? Now i request you to please look into the issue and remove this penality so that i can continue using bank services.

Hi,

Below are the details for the account which is currently blacklisted.
Wallet id - [protected]
Etc customer id[protected]

Can anyone help me to get it unblocked?
Else let me know to cancel so i can go ahead and apply for a new fastag account?

Tried contacting the customer care of axis[protected] and hearing a repeated automated message for hours but no one actually attends.

Please help resolving the issue.

I have received the below sms which i have not initiated. Please ke care of the same right away:

Dear customer, mandates reference no: utib[protected] issued to bse limited with value 100000 and frequency adhoc is received today for processing account number ending with xxxxxxxxxxx5856.in case of any issues please get in touch with your branch.

I oppened a current account in axis bank and the provide me swiping machine. When i go to bank for closing that account they said u need to cancel that swiping machine and i have given request 6 month before till now account is not closed. Iam paying machine rent for not using.. My account balance become -5000. Daily i call the person in the bank when the msg come. No respone till now.. Very poor service by the axis bank in ponnani

I have applied for the fastag from axis bank fastag portal. I have already paid all the charged but i didn't get any response from axis bank. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag. Transaction no is[protected]...

Sr[protected] created on 17/12/2019 for tag replacement and till now no action been taken place even after so many mails and fastag customer care calls.

Also sr's closed with out my confirmation

Sr[protected]

Can someone take action on this. From 24th dec i will following up through calls but no proper response and not even re-opened the closed sr sr[protected]