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Updated: Dec 27, 2025
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M
Mayank Bose
Jan 9, 2020
Resolved
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Address: LANKA BRANCH VARANASI, UTTAR PRADESH, 221005

Sir yesterday around 3.28pm i went to withdraw money from axis bank atm lanka branch varanasi, but both time it showed me error but it deducted from my account. I am providind ref no of both the transaction.[protected][protected]. Followed with inlankgeneralhospital and pargana dehat amanat, both the atm machine are at lanka branch. Please look on these matter sir its been 4000/- that has been deducted. And it is very important for me.
Feb 11, 2020
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jan 09, 2020
Axis Bank Customer Care's response Hi, we request you to share your registered contact number for further assistance. Regards, Team Axis Bank
Verified Support
Jan 10, 2020
Axis Bank Customer Care's response Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute for the referred transaction in case your account is with Axis Bank. In case you do not have the account with Axis Bank then we would request you to liaise up with the account holding bank. Regret the inconvenience caused. Regards, Team Axis Bank.
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I have placed the order of Fastag on 28th Nov but till I have not received any tracking no or any feedback on the same, I am calling to Toll Free helpline no but expect music nobody is attending this call
Reply
Axis Bank Customer Care's response, Jan 9, 2020
Verified Support
Hi, you can track your application status on the Bluedart website by simply entering your vehicle number (VRN) as the reference number. The tags will be delivered at your dispatch address. Regards, Team Axis Bank.
I applied and paid 200 foe fastag for vehicle number AP11AR7451 and my phone number is [protected]. But after 15 days also i didn't received my fastag pls look in this matter ... thank you

M.Govind AP11AR7451
PH [protected]
Reply
Axis Bank Customer Care's response, Jan 10, 2020
Verified Support
Hi, we request you to kindly write to us at [email protected] for further assistance. Regards, Team Axis Bank.
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    P
    pradeepkum85
    Jan 9, 2020
    Resolved
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    Resolved

    Address: Basavanagar, Bangalore, 560037

    Hi,

    I have applied for axis fastag on 8th dec 2019, got wallet id generated, still i have not received the fastag

    Sent an email to etc. [protected]@axisbank.com for tracking details
    Got reply from them saying fastag is delivered, they have provided awb of bluedart tracking, when checked fastag is delivered to mumbai location i had applied for bangalore location and i have clearly mentioned the address while applying.

    I have replied back to the email but still now no response, send 2 followup emails

    Please help

    Fastag wallet id [protected]

    Name: b. Pradeep kumar
    Email: pradeepkumar. [protected]@gmail.com
    Feb 9, 2020
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Jan 09, 2020
    Axis Bank Customer Care's response     Hi, we wish to inform you that you shall be responded shortly in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank.
    Verified Support
    Jan 09, 2020
    Axis Bank Customer Care's response     Hi, we regret the inconvenience caused and would like to request you to write to etc.[protected]@axisbank.com for us to check & assist further. Regards, Team Axis Bank.
    View replies
    Hi, i have saving account in axis bank & when i checked my balance they have deducted 6558/-rs from my account written as Consolidated Charges.plz help me to get my money back, plz help plz, plz plz

    Plz
    Plz plz

    Plz

    Plz
    Reply
    Axis Bank Customer Care's response, Jan 9, 2020
    Verified Support
    Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx . Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
    I have booked my fastag on axisbank website on 8th December 2019. and has paid INR 203 for the same. But there is no update on it yet. Their customer care is useless and no one respond on the IVR. It only plays music.

    Please suggest what to do.
    Reply
    I have purchased fastage online from Axis Bank site on dated 28.11.2019.
    But yet not received any tracking detail nor my fastage.
    Please give me detail of tracking number by which I can get the track.
    Also provide me time, when can i get it.
    Reply
    I had rec. An SMS on 10th of dec regarding shipment details of the fastag. Yet its not been delivered and we cannot track the shipment with the details provived in the SMS. As well the helpline no. Goes unattended each time after 2 IVR.
    Reply
    Axis Bank Customer Care's response, Jan 10, 2020
    Verified Support
    Hi, we sincerely regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We thank you for choosing Axis Bank for your Fastag requirement and appreciate your patience in the interim. Regards, Team Axis Bank.
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      G
      gokulraj1990
      Jan 9, 2020
      Resolved
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      Resolved

      axis bank fastag - auto sweep

      Address: periya kadu, minnampalli, 637410

      Hi,

      I have recently applied for fast tag from axis bank and has been allowed a fast tag account no.
      Today[protected] inr. 750 has been auto swept from my axis savings account.
      I called up axis customer care number to verify why the money got deducted from my account and i was told that there is separate customer care number for issues related to fasttag.

      I submitted a request to stop the auto...
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      M
      Murali Mopuru
      Jan 9, 2020
      Resolved
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      Resolved

      Neither i have an active account with axis bank nor i'm interested to open any accounts in it in any future. So please delete my account details completely and stop sending sms (Bw-axipls) and do not call me through my mobile for any personal loan offers. My mobile [protected] is already in dnd list. I'll would not hesitate to take legal action if there is no action taken on it.
      Mar 1, 2020
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Jan 09, 2020
      Axis Bank Customer Care's response       Hi, we regret the inconvenience caused and would like to request you to write to etc.[protected]@axisbank.com for us to check & assist further. Regards, Team Axis Bank.
      Verified Support
      Jan 28, 2020
      Axis Bank Customer Care's response       Hi, we request you to visit the branch for further assistance. Regards, Team Axis Bank.
      View replies
      ID[protected] on 13/12/2019 12.00 noon through Axis Bank online portal from SBI BANK Debit card. The Transaction Details shows Refund Amount on 16/12/2019 And Refund Amount Within 07 Working Days But yet not refunded please do the needful. Thank you
      Reply
      Axis Bank Customer Care's response, Jan 9, 2020
      Verified Support
      Hi, we regret the inconvenience caused. We request you to elaborate on your concerns so that we may assist you at the earliest. Regards, Team Axis Bank.   
      Received a message that it has been despatched by Bluedart with AWB number being vehicle number KA05MR5831.
      Unable to trace the courier package.
      Reply
      Axis Bank Customer Care's response, Jan 9, 2020
      Verified Support
      Hi, we request you to write to us at [email protected]. Regret the inconvenience caused. Regards, Team Axis Bank.
      I have applied for axis fastag on 29th nov. from axis bank.The physical fastag should have been delivered to my home with in seven days by axis bank.But till date it has not been delivered to my home.
      Reply
      Axis Bank Customer Care's response, Jan 9, 2020
      Verified Support
      Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.
      Dear team I have order fast tag for vehicle no PB 65 X 8057 vide transaction no [protected] and customer id[protected] on dated[protected], but trying to find the tracking over Bluedart via vehicle no but it's not reflected, can you guide how to go further on the same.

      Kind regards Rajesh Kumar [protected]
      Reply
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        T
        tvbalaji
        Jan 9, 2020
        Resolved
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        Resolved

        Address: Bangalore, Karnataka

        I had applied for the axis bank fastag on 1st jan 2020 and after successful payment, there was a message window that the tag would be delivered within 7 days. The wallet id was allotted the next day. However, there is no further communication as to when i will be receiving the fastag rfid. The toll free is of no use. I have raised an online service request (Sr[protected] with the axis bank and am still to get a response. Request this be brought to the attention of the authorities concerned in the axis bank.
        Jan 13, 2020
        Complaint marked as Resolved 
        Received the tag.
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Jan 09, 2020
        Axis Bank Customer Care's response         Hi, we regret the inconvenience caused and would like to request you to write to etc.[protected]@axisbank.com for us to check & assist further. Regards, Team Axis Bank.
        Jan 09, 2020
        Updated by tvbalaji         I tried sending the details to etc.[protected]@axisbank.com but to no avail. Message isn't going to that address. I have sent the details to etc.[protected]@axisbank.com. Please check and help
        Jan 09, 2020
        Updated by tvbalaji         Please note my etc customer id generated[protected]
        Jan 10, 2020
        Updated by tvbalaji         Your fastag toll free is of no use. It gives 2 options 1) Trouble at toll plaza or 2) Madhya pradesh local bodies issue. Taking the first option (no other choice either) guides to another recorded sound non-stop without moving further. Now what?
        Jan 13, 2020
        Updated by tvbalaji         Received the tag. Thanks to Axis Bank
        View replies
        Axis bank fastag supports doesn't revert back at all. I have had 2 different issues with false deductions at toll plaza. Called customer care. They asked to send the details and screenshots in email. I have emailed all details. But Axis fastag support has not yet reverted back with any resolution. It been over 10 days now.
        Reply
        Axis Bank Customer Care's response, Jan 9, 2020
        Verified Support
        Hi, we are sorry to hear that. Please Inbox us your registered contact details and we will get back soon. Regards, Team Axis Bank
        Dear Sir/mam,
        This is to inform you that fraud transaction happened in my axis Bank credit card.
        My card number is [protected].
        Date : 31/05/19
        29999/-
        19999/-
        03-06-19
        11000/-
        Zes*mobikwik
        Contact number [protected]
        Reply
        Axis Bank Customer Care's response, Jan 9, 2020
        Verified Support
        Hi, we tried reaching you today, however, we were unable to connect as the phone was switched off. Request you to share an alternate number so that we may connect with you and offer the necessary assistance. Regards, Team Axis Bank.
        My fastag account is debited wrongly towards some adjustment fee.2 Times first time it was debited 245 & 2 time 35 debited i have called to custtomer care the was no responce
        Reply
        Axis Bank Customer Care's response, Jan 9, 2020
        Verified Support
        Hi, we request you to write to us at [email protected]. Regret the inconvenience caused. Regards, Team Axis Bank.
        I tried sending the details to etc.[protected]@axisbank.com but to no avail. Message isn't going to that address. I have sent the details to etc.[protected]@axisbank.com. Please check and help
        Reply
        Axis Bank Customer Care's response, Jan 10, 2020
        Verified Support
        Hi, we request you to contact our FASTag helpline number at 18004198585 and our executive will assist you in this regard. Regards, Team Axis Bank.
        tvbalaji's [Complaint's author] reply, Jan 10, 2020
        Your fastag toll free is of no use. It gives 2 options 1) Trouble at toll plaza or 2) Madhya pradesh local bodies issue. Taking the first option (no other choice either) guides to another recorded sound non-stop without moving further. Now what?
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          R
          ragupathi12
          Jan 9, 2020
          Resolved
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          Resolved

          Address: SIVAKASI, Virudhunagar, Tamil Nadu

          Sir,
          I applied for axis fastag on 26/12/2019. Still i have not received fastag. Today the date is 09/01/2020. While applying, the fastag after commiting the payment i received the message from axis bank as,
          "your fastag will be delivered to your address within 7 days"
          I don't understand what 7 days.
          Blue dart tracking and toll free number are not working.
          What is my fastag delivery status? Will it come or not.
          My fastag reference id is : tn67l5034
          Feb 9, 2020
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Jan 09, 2020
          Axis Bank Customer Care's response           Hi, we regret the inconvenience caused and would like to request you to write to etc.[protected]@axisbank.com for us to check & assist further. Regards, Team Axis Bank.
          View replies
          Hi Team, Please support as fastag was requested on 05 Dec 2019 for Vehicle Number CH01AW 6395 but not received till now. Pleas contact on [protected] and get the issue resolved. Its been a month now since when we are waiting please get it addressed immediately and contact on [protected] in case of any concern.
          Reply
          Axis Bank Customer Care's response, Jan 9, 2020
          Verified Support
          Hi, we request you to contact our FASTag helpline number at 18004198585 for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank.
          Fasttag not delivered still applied on 9th Dec [protected]
          Reply
          Axis Bank Customer Care's response, Jan 9, 2020
          Verified Support
          Hi, we request you to contact our FASTag helpline number at 18004198585 and our executive will assist you in this regard. Regards, Team Axis Bank.
          On 14th Dec 2019 @ 5:27 PM i swiped my card for 1200.
          The transaction was failed but the money was deducted. I was told that money will be refunded in my account but it has not yet.
          Please let me know whats need to be done.
          I have the slip with me.
          Reply
          Axis Bank Customer Care's response, Jan 9, 2020
          Verified Support
          Hi, we regret the inconvenience caused. Please share with us your registered contact details and we will get back at the earliest. Regards, Team Axis Bank.
          I had applied for FASTag card with Axis Bank for Vehicle # XXXXXXXXXX one week back on 13 December 2019. But I'm yet to receive its delivery & am not receiving any update about it.
          Reply
          Axis Bank Customer Care's response, Jan 9, 2020
          Verified Support
          Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.
          Booked FAST on start of Month with WALLET ID [protected]
          Yet to be Delivered
          No Update,
          Toll Number does not help
          Reply
          Axis Bank Customer Care's response, Jan 9, 2020
          Verified Support
          Hi, we request you to write to us at [email protected]. Regret the inconvenience caused. Regards, Team Axis Bank.
          I have an salary account in axis bank suddenly 500 rupees deducted from my Account as consolidated charges for A/c.and it is deduct every month.so far all the money that has been deducted please give it back.
          Reply
          Axis Bank Customer Care's response, Jan 9, 2020
          Verified Support
          Hi, please share your registered contact number and we will get back to you at the earliest. Regards, Team Axis Bank.
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            avigupta1990
            Jan 9, 2020
            Resolved
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            Resolved

            heavy penalty on my account without informing

            Address: Gwalior, Madhya Pradesh, 474002

            Hi,

            My name is avi gupta and i am from gwalior, madhya pradesh, i got my bank account opened with axis bank 3years ago with no condition of balance maintenance. My account number is [protected]. This account is non-operative and was last used may be one year back.

            When i got this account opened there was no condition that i have to maintain certain amount in my account, so i never thought of checking on...
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            praveen polavarapu
            Jan 9, 2020
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            Address: 560043

            Hi,

            Below are the details for the account which is currently blacklisted.
            Wallet id - [protected]
            Etc customer id[protected]

            Can anyone help me to get it unblocked?
            Else let me know to cancel so i can go ahead and apply for a new fastag account?

            Tried contacting the customer care of axis[protected] and hearing a repeated automated message for hours but no one actually attends.

            Please help resolving the issue.
            Axis Bank customer support has been notified about the posted complaint.
            View replies
            FASTag was ordered and got message on 05 Dec. that it has been processed and will be dispatched soon with Wallet ID xxxxxx.

            There is no delivery yet.

            How to check the delivery status?

            20 dec 19
            finally got the FASTag.
            Reply
            Axis Bank Customer Care's response, Jan 9, 2020
            Verified Support
            Hi, thank you for confirming that Fastag has been delivered. Regards, Team Axis Bank.
            ID[protected] on 13/12/2019 12.00 noon through Axis Bank online portal from SBI BANK Debit card. The Transaction Details shows Refund Amount on 16/12/2019 And Refund Amount Within 07 Working Days But yet not refunded please do the needful. Thank you
            Reply
            Axis Bank Customer Care's response, Jan 9, 2020
            Verified Support
            Hi, we regret the inconvenience caused. Please share your contact details and we will get back at the earliest. Regards, Team Axis Bank.
            FASTag was ordered and got message on 05 Dec. that it has been processed and will be dispatched soon with Wallet ID xxxxxx.

            There is no delivery yet.

            How to check the delivery status?

            20 dec 19
            finally got the FASTag.
            Reply
            Axis Bank Customer Care's response, Jan 9, 2020
            Verified Support
            Hi, we take due cognizance of the matter highlighted to us. Sorry for the trouble! Regards, Team Axis Bank.
            What the hell, They deducted Rs.5558/- from my a/c as consolidatd charges. PLUST 10% service tax so total it was around 6558/-

            Can anybody tell me how to register a complaint to RBI against them?

            Pls let me know and i will sue them,

            Plzz

            /

            /
            Reply
            Axis Bank Customer Care's response, Jan 9, 2020
            Verified Support
            Hi, we are here to help! Please share your registered contact number and we will get back shortly.
            Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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              arka2910
              Jan 9, 2020
              Resolved
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              Resolved

              Address: Hemkunj Apartment Flat A3,9/3 Naskarpara, Bansdroni, Kolkata, West Bengal, 700070

              I have received the below sms which i have not initiated. Please ke care of the same right away:

              Dear customer, mandates reference no: utib[protected] issued to bse limited with value 100000 and frequency adhoc is received today for processing account number ending with xxxxxxxxxxx5856.in case of any issues please get in touch with your branch.
              Feb 11, 2020
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Jan 09, 2020
              Updated by arka2910               Please work on this ASAP before there is any illegal transactions.
              Verified Support
              Jan 09, 2020
              Axis Bank Customer Care's response               Hi, we are here to help! Please share your registered contact number and we will get back shortly.
              Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
              View replies
              I have applied fast tag through axis bank on[protected]. As of now the fast tag is not delivered to me. My vehicle details is KA53MF7953 & URN detail is 57934055. Please help and confirm the actual status of my fast tag.

              illegal updates sent to me - Comment #3623288 - Image #0
              Reply
              Lipsa Panda's reply, Jan 8, 2020
              My fast tag account no is 19000008892720
              Axis Bank Customer Care's response, Jan 9, 2020
              Verified Support
              Hi, you can track your application status on the Bluedart website by simply entering your vehicle number (VRN) as the reference number. The tags will be delivered at your dispatch address. Regards, Team Axis Bank.
              Dear team I doing wrong payment by phone pe utr no[protected] than Tran I’d P1912201829155377025377 plz help me refund my 1000 rupees dear team I pay wrong ac fund please help me I don’t no present what I do so plz refund any how my rupees present time I fasing money crises plz
              Reply
              Axis Bank Customer Care's response, Jan 9, 2020
              Verified Support
              Hi, we regret the inconvenience caused and request you to write to us at [email protected] for further assistance in the referred matter. Regards, Team Axis Bank.
              Good evening dear sir / mam . My account is axis bank online opend but not provide my dabit card . email submit & call center contect but not resonsed for me .i have recoded all call my account branch is not talk & suggestions tallking online so plese i have request givin my card. Thanku regards deepak [protected]
              Reply
              Axis Bank Customer Care's response, Jan 9, 2020
              Verified Support
              Hi, we would like to assure you that our Phone banking numbers are working fine, and you can retry connecting on them to place a request of re-dispatching the card. Regret the inconvenience caused. Regards, Team Axis Bank.
              I had ordered two fasttags for two cars separately. I did not receive any message confirming the fast tag details. On separate occasions i have called customer care and mailed but sadly no response came from axis bank. They only provide interaction id. No resolution. My car number: UP74U0007. My number is : +91-[protected].
              Reply
              Axis Bank Customer Care's response, Jan 9, 2020
              Verified Support
              Hi, thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank
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                Ansar Abdullakutty
                Jan 9, 2020
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                Address: Arabian house kuttikad ponnani, Malappuram, Kerala, 679577

                I oppened a current account in axis bank and the provide me swiping machine. When i go to bank for closing that account they said u need to cancel that swiping machine and i have given request 6 month before till now account is not closed. Iam paying machine rent for not using.. My account balance become -5000. Daily i call the person in the bank when the msg come. No respone till now.. Very poor service by the axis bank in ponnani
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Jan 09, 2020
                Axis Bank Customer Care's response                 Hi, we are sorry to hear that. Please share us your registered contact details and we will get back soon.
                Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                Verified Support
                Jan 09, 2020
                Axis Bank Customer Care's response                 Hi, we wish to inform you that the amount has been debited for the auto sweep feature opted by you during the FASTag application. The debited amount has been credited to your linked FASTag wallet. Regards, Team Axis Bank
                Verified Support
                Jan 09, 2020
                Axis Bank Customer Care's response                 Hi, we wish to inform you that the amount has been debited for the auto sweep feature opted by you during the FASTag application. The debited amount has been credited to your linked FASTag wallet. Regards, Team Axis Bank
                Verified Support
                Jan 09, 2020
                Axis Bank Customer Care's response                 Hi, we request you to visit the branch for further assistance. Regards, Team Axis Bank.
                Jan 11, 2020
                Updated by Ansar Abdullakutty                 [protected] this is my mobile number
                View replies
                Without my consent, Fastag account has been credited with 800 from my Axis savings, though they mentioned 200rs as minimum limit. Not acceptable. I need refund asap.
                Reply
                I have applied for a fastag online and paid the amount but i did not get any confirmation sms/email from axis bank.
                How do i keep a track the status of my fastag.

                Kindly reply
                Reply
                Axis Bank Customer Care's response, Jan 9, 2020
                Verified Support
                Hi, we regret the inconvenience caused. You can track your application status on the Bluedart website by simply entering your vehicle number (VRN) as the reference number. The tags will be delivered at your dispatch address. Regards, Team Axis Bank.
                I have applied for axis bank fastag. My car number is kl11av1244. My online account is activated, still card is not delivered. When I tried to connect to customer care, its always playing advertising song. Bluedart website also not showing records with car number. Please inform correct position and when fastag will be delivered.
                Reply
                Axis Bank Customer Care's response, Jan 9, 2020
                Verified Support
                Hi, we request you to write to us at [email protected] for further assistance in the referred matter. We regret the inconvenience caused. Regards, Team Axis Bank.
                Axis Bank Customer Care's response, Jan 9, 2020
                Verified Support
                Hi, thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank
                Axis Bank Customer Care's response, Jan 9, 2020
                Verified Support
                Hi, we wish to inform you that Fastag will be delivered to you shortly. Regret the inconvenience caused. Regards, Team Axis Bank.
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                  neelamconsumer
                  Jan 9, 2020
                  Resolved
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                  Address: delta 2 greater noida., Gautam Buddh Nagar, Uttar Pradesh, 201308

                  I have applied for the fastag from axis bank fastag portal. I have already paid all the charged but i didn't get any response from axis bank. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag. Transaction no is[protected]...
                  Feb 10, 2020
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 09, 2020
                  Axis Bank Customer Care's response                   Hi, we regret the inconvenience caused. You can track your application status on the Bluedart website by simply entering your vehicle number (VRN) as the reference number. The tags will be delivered at your dispatch address. Regards, Team Axis Bank.
                  Verified Support
                  Jan 09, 2020
                  Axis Bank Customer Care's response                   Hi, we are here to help! We request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-suppo.rt/report-fraud-dispute.aspx to raise a dispute on the referred transaction. Regards, Team Axis Bank
                  View replies
                  Change your Bank . Axis Bank is the worst. No use complaining . They just do not respond . Complaining to even NHCI or Fastag is useless. This Fastag implementation has been the worst so far . None to complain to. None to interact . Hint of digitalisation gone awry
                  Reply
                  Axis Bank Customer Care's response, Jan 9, 2020
                  Verified Support
                  Hi, we regret the inconvenience caused. Please elaborate on your concerns so that we may assist you at the earliest. Regards, Team Axis Bank.
                  Last month 309/-
                  This month 309/-

                  Debited from my account on same date
                  I had raised a issue through customer support but I didn't get any response from the bank

                  Can any one hlp me in resolving the issue

                  i did not received fastag after 2 weeks yet... - Comment #3623314 - Image #0
                  i did not received fastag after 2 weeks yet... - Comment #3623314 - Image #1
                  Reply
                  My account was not update balance those send via phonepay
                  Reply
                  Axis Bank Customer Care's response, Jan 9, 2020
                  Verified Support
                  Hi, we regret the inconvenience caused. Please share your registered contact details and we will get back at the earliest. Regards, Team Axis Bank.
                  Without any information axis bank taken my 590 RS as lien amt.. atleast they should have sent a mail . Its not updated in any of d statements.. My money is deducted by bank without my knowledge. This is not fair. In case of financial emergencies we will suffer not d bank. Bank must value customer voice.
                  Reply
                  Axis Bank Customer Care's response, Jan 9, 2020
                  Verified Support
                  Hi, we request you to kindly share with us your registered number in order to check and take up further accordingly. Regards Team Axis Bank.
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                    M
                    MNVPKumar
                    Jan 9, 2020
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                    Address: Rangareddy, Andhra Pradesh, 500018

                    Sr[protected] created on 17/12/2019 for tag replacement and till now no action been taken place even after so many mails and fastag customer care calls.

                    Also sr's closed with out my confirmation

                    Sr[protected]

                    Can someone take action on this. From 24th dec i will following up through calls but no proper response and not even re-opened the closed sr sr[protected]
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 09, 2020
                    Axis Bank Customer Care's response                     Hi, we are here to help! Please share your registered contact number and we will get back shortly.
                    Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                    Jan 10, 2020
                    Updated by MNVPKumar                     [protected]
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                      S
                      Sathish2806
                      from Hyderabad, Telangana
                      Jan 9, 2020
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                      Address: MoosaPet, Hyderabad, Rangareddy, Andhra Pradesh, 500018

                      I have booked fastag on 20th december 2019 but still not received. I called customer care but no proper response. I waited for 12 min to get the cc executive he simply says you will get it shortly and hung up the call. I emailed to etc. [protected]@axisbank.com the take a complaint and without my notice they have closed the complaint.
                      Worst thing they auto debited rs.800 recharge my fastag which i have received yet. Once again i have raise a complaint to remove auto debit but no response so far. They simply gave complaint number...
                      I feel i made a mistake by taking fastag from axis bank
                      Regards,
                      Sathish kumar
                      [protected]
                      Jan 10, 2020
                      Complaint marked as Resolved 
                      My complaint is not resolved yet... How come they mentioned that it is resolved? Sathish Kumar
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 09, 2020
                      Axis Bank Customer Care's response                       Hi, we tried contacting you on multiple occasions, however, we were unable to connect as the number was not reachable. Request you to share with us your preferred time of contact along with an alternate number and we will get in touch with you to offer the necessary assistance. Regards, Team Axis Bank.
                      Jan 09, 2020
                      Updated by Sathish2806                       Please note my alternate number[protected].

                      Regards,
                      Sathish Kumar
                      Jan 09, 2020
                      Updated by Sathish2806                       Preferred time to contact is between 3.30PM to 6.00PM on weekdays. If i miss the call also then i will call back

                      Sathish Kumar
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                        D
                        Debnath Dhar
                        Jan 8, 2020
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                        Sir on 06 jan 20. I paid my daughter kv school fees in union bank of india through axis bank net banking. An amount of rs. 1800 for quarter ending jan 2020 to mar 2020 has been debited from my account but the same has not been reflected on union bank of india kv fees. My axis bank account no. [protected]. After that i pay again rs.1800 through sbi credit card and the same has been reflected in union bank kv school fees. But my earlier debit amount of rs. 1800 has not been credited into my axis bank account.
                        Feb 15, 2020
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Jan 08, 2020
                        Updated by Debnath Dhar                         Amount of Rs.1800 not credited into my account
                        Jan 08, 2020
                        Updated by Debnath Dhar                         Sir on 06 Jan 20. I paid my daughter KV school fees in Union bank of India through axis bank net banking. An amount of Rs. 1800 for quarter ending Jan 2020 to Mar 2020 has been debited from my account but the same has not been reflected on Union bank of India KV fees. My axis bank account No. [protected]. after that i pay again Rs.1800 through SBI credit card and the same has been reflected in Union bank Kv school fees. but my earlier debit amount of Rs. 1800 has not been credited into my axis bank account.
                        Verified Support
                        Jan 09, 2020
                        Axis Bank Customer Care's response                         Hi, we regret the inconvenience caused. We request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx to raise a dispute on the referred transaction. Regards, Team Axis Bank.
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                          S
                          [email protected]
                          Jan 8, 2020
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                          Address: #47,U And U PG, 2nd cross, Prashanth Pai lay out, Hope Farm Circle, White Field, Benaluru, Karnataka, Bangalore, Karnataka, 560066

                          On every month from last 3 months they are deducting rs.118/- from my account with out giving any prior information saying that mandates reference issuing, after deducting the amount. This the third time they have deducted the amount from my account. Why they are charging unnecessary charges when they are not providing any service.. Such worst service i ever have with axis bank.
                          Feb 10, 2020
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 09, 2020
                          Axis Bank Customer Care's response                           Hi, sorry for the trouble. Please share with us your registered contact details and we will get back to you at the earliest.
                          Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                          View replies
                          I'm Sayeed Ahmed
                          Axis A.C=[protected]
                          Ifsc=UTIB0001202 Branch=Hoskote

                          Amazon electricity bill paid on 11 Dec 2019 but transaction is failed and refund amazon but not credit my bank account
                          Rs-341 Rs-161 Rs-480 please refund amount

                          complaining about unauthorized deduction from my account by axis bank - Comment #3623321 - Image #0
                          Reply
                          Axis Bank Customer Care's response, Jan 9, 2020
                          Verified Support
                          Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. Sorry for the trouble. Regards, Team Axis Bank.
                          I have applied for fasttag ion 13 december, , but am yet to receive the fastag yet from axis bank.
                          I tried to reach the customer care, but not able to reach them.
                          Please try to resolve my issue asap.
                          Reference no. for transaction[protected]
                          Reply
                          Axis Bank Customer Care's response, Jan 9, 2020
                          Verified Support
                          Hi, we sincerely regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We thank you for choosing Axis Bank for your Fastag requirement and appreciate your patience in the interim. Regards, Team Axis Bank.
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                            J
                            Jayanta Kumar Lahiri
                            Jan 8, 2020
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                            I have applied for Axis bank Fastag n also received the same. But unfortunately somehow I have lost the Tag. I have requested for replacement of the same on 24th Dec over phone. A confirmation reg my request was also sent by them through sms n also mail. But till date I didn't receive the Tag. In this regard I have sent 3 emails to Etc.[protected]@axisbank.com but NO REPLY RECEIVED. I called up their Helpline (though its very very difficult to get their line) they assured me that within 24 hours they will get back to me. But NO REPLY TILL DATE. Most Unfortunate to see the servicing of this bank.
                            Can it be resolved ?
                            Jayanta Kumar Lahiri
                            Car No WB02AD3659.
                            PH [protected]
                            Axis Bank customer support has been notified about the posted complaint.
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                              1
                              17Bhupender1999
                              Jan 8, 2020
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                              Address: New Delhi, Delhi, 110052

                              As we all are well aware that after 15 January NHAI toll plazas will charge double amount of the toll from the person who don't have fastag on his vehicle, In this regard I'd like to share my grievance for redressal about the Fastags purchased & activated through online Axis bank web portal for 2 no.s of my Cars, DL3CBC1818 Regd Mobile no [protected] & the another one DL8CAC9324 Regd Mobile no [protected] on dt 28/12/2019 by paying Rs 407.20 each. At the time of Purchase Axis Bank assured that these fastags will be delivered maximum within seven days to our registered address but till date in spite of my continuous follow up complaints with the Customer care nothing is happening. Please do the needful required to resolve the issue at the earliest and save me from the NHAI penalty Charges.
                              +4 photos
                              Axis Bank customer support has been notified about the posted complaint.
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                                P
                                pawan kumar reddiar
                                Jan 8, 2020
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                                Address: 29/b 6th cross left alfa garden krpuram bangalore, Bangalore, Karnataka, 560049

                                Fastag was ordered on 04th jan 2020 and there is no delivery status for the vehicle details entered on bluedart tracking section.

                                How to check the fastag delivery status.

                                Kindly let me know the steps to check the status and delivery time for the fastag.

                                Also the toll free number for fastag is not working. Have tried calling number of times but there is no response.
                                Update in my email id [protected]@gmail.com
                                Feb 11, 2020
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 08, 2020
                                Axis Bank Customer Care's response                                 Hi, you can track your application status on the Bluedart website by simply entering your vehicle number (VRN) as the reference number. The tags will be delivered at your dispatch address. Regards, Team Axis Bank.
                                View replies
                                INR 2199 was spent on credit xx4589 on 06 jan 20 at ECPP assistance service,
                                This amount was deducted without my approval. Please Deactivate ECPP assistance service from my credit card immediately and i want my money back.
                                Name:- cr tony moyon

                                no delivery status - Comment #3623385 - Image #0
                                Reply
                                Axis Bank Customer Care's response, Jan 9, 2020
                                Verified Support
                                Hi, we are here to help! Please share your registered contact number and we will get back shortly.
                                Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                                CPP Group India Customer Care's response, Mar 23, 2020
                                Dear Customer,

                                Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

                                Request you to please contact us on our 24 hour helpline numbers – 1800 419 4000 (toll-free) or 6000 4000 (please prefix city STD code) for any further assistance.

                                Regards,
                                CPP Team
                                Hi i have applied for two fast tag i have just received only one on 24th dec .not able to connect to the toll free number . i had booked for two cars an the number is up78fb0055, up78dk1675. i have received o[censored]p78fb0055. i havent received o[censored]p78dk1675. please look at the matter .

                                Regards
                                prakash jashnani
                                [protected]
                                Reply
                                Prakash Jashnani's reply, Jan 3, 2020
                                sorry to say axis fast tag toll free is too bad . its better u do not give toll free number.
                                Axis Bank Customer Care's response, Jan 9, 2020
                                Verified Support
                                Hi, we regret the inconvenience caused and request you to write to us at [email protected] for further assistance in the referred matter. Regards, Team Axis Bank.
                                Whenever i am trying to register with my customer ID i am getting error " invalid user credentials " .
                                Reply
                                Axis Bank Customer Care's response, Jan 9, 2020
                                Verified Support
                                Hi, please share your registered contact number and we will get back to you at the earliest. Regards, Team Axis Bank.
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                                  S
                                  Surilsp
                                  Jan 8, 2020
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                                  Address: Anand, Gujarat, 388001

                                  Fastag does not get recharged. When clicked on "recharge" option in their website, nothing happens. Instead we are direct to "statement" page. I have tried reaching it through mobile app (Using neft) option. It still does not get recharged.
                                  There is no pick on till free number. I have written 5 emails, but they have not replied. I am stuck with this useless and pathetic service
                                  Feb 8, 2020
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 08, 2020
                                  Axis Bank Customer Care's response                                   Hi, thanks for writing in. We are here to help! Here is a link that will give you more information on this topic - https://www.axisbank.com/progress-with-us/money-matters/how-to-recharge-your-fastag Regards, Team Axis Bank.
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                                    A
                                    asana
                                    Jan 8, 2020
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                                    Resolved

                                    Address: 6, Navketan Estate, Opp. Onida House, Mahakali Caves Road, Andheri East, Mumbai City, Maharashtra, 400093

                                    Dear team,

                                    I have paid my emi on time manually (5th jan)
                                    As i did not get any information or msg regarding emi will deduct on 6th instead of 5th, because of this i had paid manually in fear of penalty. But still bank has deducted 590 as penalty, its seem not fair.

                                    Is there any chances for refund this amount.
                                    As i had paid on time so why this penalty.
                                    It is just disappointed.

                                    Incident date: 07/01/2020
                                    Client name: sana mohd ali ansari
                                    Mobile number: [protected]
                                    Feb 11, 2020
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 08, 2020
                                    Axis Bank Customer Care's response                                     Hi, we are very transparent in terms of charges which are mentioned on our website / Most important terms and conditions of application form and statements. Request you to refer to the below link to get the details of charges applicable to your account. https://application.axisbank.com/FeesAndChargeMaster/FeesAndCharges.aspx. Regards, Team Axis Bank
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