Axis Bank Complaints & Reviews

On every month from last 3 months they are deducting rs.118/- from my account with out giving any prior information saying that mandates reference issuing, after deducting the amount. This the third time they have deducted the amount from my account. Why they are charging unnecessary charges when they are not providing any service.. Such worst service i ever have with axis bank....

I have applied for Axis bank Fastag n also received the same. But unfortunately somehow I have lost the Tag. I have requested for replacement of the same on 24th Dec over phone. A confirmation reg my request was also sent by them through sms n also mail. But till date I didn't receive the Tag. In this regard I have sent 3 emails to Etc.[protected]@axisbank.com but NO REPLY RECEIVED. I called up their Helpline (though its very very difficult...

As we all are well aware that after 15 January NHAI toll plazas will charge double amount of the toll from the person who don't have fastag on his vehicle, In this regard I'd like to share my grievance for redressal about the Fastags purchased & activated through online Axis bank web portal for 2 no.s of my Cars, DL3CBC1818 Regd Mobile no [protected] & the another one DL8CAC9324 Regd Mobile no [protected] on dt 28/12/2019 by paying Rs 407.20...

Fastag was ordered on 04th jan 2020 and there is no delivery status for the vehicle details entered on bluedart tracking section.

How to check the fastag delivery status.

Kindly let me know the steps to check the status and delivery time for the fastag.

Also the toll free number for fastag is not working. Have tried calling number of times but there is no response.
Update in my email id...

Fastag does not get recharged. When clicked on "recharge" option in their website, nothing happens. Instead we are direct to "statement" page. I have tried reaching it through mobile app (Using neft) option. It still does not get recharged.
There is no pick on till free number. I have written 5 emails, but they have not replied. I am stuck with this useless and pathetic service...

Dear team,

I have paid my emi on time manually (5th jan)
As i did not get any information or msg regarding emi will deduct on 6th instead of 5th, because of this i had paid manually in fear of penalty. But still bank has deducted 590 as penalty, its seem not fair.

Is there any chances for refund this amount.
As i had paid on time so why this penalty.
It is just disappointed.

Incident...

I have booked fast tag on 31st dec 2019. I got the booking confirmation message and was mentioned that it will be delivered in 7 days. Its been 8 days now, i have not yet got even dispatched message. Helpline number provided is not useful at all as only music pays after two ivr option. Raised a sr as well on axis bank fasttag portal but no reply yet on that as well. I dont know when will i get my fasttag. Never expected such service from...

I have applied for fastag on 31st december. But till date did not receive the same. The reference number or this application is wb12d3407. It was notified that the tag will reach me within 7 days. I tried to call the helpline number [protected] several times but there is no ivr. The call gets connected but after waiting for long time you cannot find anyone speaking to you. This is poor service from axis....

I had applied for fasttag through the axis bank portal an even paid the mentioned amount of 200 and it was said that the fasttag would pe delivered within a week. However it has not been delivered till now and also there aren't any messages from them. The toll free number is also not being answered and emails are also not being responded with the current status of the process....

I Applied For Fast Tag Through Axis Bank On 31.12.2019, I Received the Reply As "Your Request Has Been Processed And Your Tag Will Be Delivered To Your Address Within 7 Days. Your Reference Number Is *********" But Still I Didn't Receive Fast Tag. I Tried Many Time To The Toll Free Number, No Response. When Should I Receive My Fast Tag?

My Mobile No Is : [protected]
My Reference No Is : TN48AB0259
URN : 58714156...

Disputed unauthorised transaction happened on 10/12/19 by crating UPI ID from saving account Axis bank customer I’d[protected].
UPI ID was created on 10/12/19 at 19.30, massage from AXIS BANK on mobile recived immediate I informed Axis bank cousumer service that I have not created UPI ID .Within 5 months 5 unauthorised transaction happened without waiting my confirmation regarding UPI ID. It is deficiency on part of Bank without confirmation...

I purchased fastag online via axis bank on 16-Dec-2019 and have not yet recieved. I contacted several times customer care but nothing helpfull was done. Every time they just updates that fastag will be delivered in next 2-3 days with new interaction ID. On 04-Jan-2020 axis bank has also recharged my fastag account through auto sweep feature from my saving bank account which was not activated by me. I have charged multiple times for fastag...

Yesterday i registration my newretail account at your side..My transaction no is[protected]..Dated 7/01/2020.. for issuing of fasttag of my car i wrote my car that my car no is GJ 06 PC 5677 but your meassage given by bank i seen my car no GJ 06 5677...So please correct my car number in your record and send me or informing at my cell no[protected]......

Wrong Debit of Fastag not resolved so far

Sir
I am sending this email after various unsuccessful trials of sending emails and service requests.
My valet id is [protected]
Vehicle is Innova which is VC4 as per classification but charged as VC 7 on 09.11.19 at Trichur toll plaza
Action Id 99389564 is tagged for my email complaint
Service request closed without resolving the problem- SR[protected]br...

I have purchased fastag on 17 Dec 2019 by paying Rs 400 online . I have received fastag account same time but till today I have not received any intimation about issues or dispatch of fastag. Axis bank has eaten my Rs 200 as min balance and Rs 200 as security deposited. Toll free number only play music no responce. My Mob [protected]. Will any authority take ction against Axis Bank .Thanks .Sompal...

Disputed unauthorised happened in from my saving account as above on 10 .12.19.PAYTM personal created UPI I’d on date 10/12/19 (As had done transaction through Axis bank debit card maybe card was saved with PAYTM)On Dt 10/12/19 at 19.30 I recived alert massage from AXIS BANK that your UPI Pin is created.I immediately called Customer care Axis bank that I have not created UPI Id by that time transaction were already made.No OPT was send...

Dear Axis bank

My Fastag Wallet ID:- [protected]
Customer ID:[protected]

There is fund transfer of INR800 reflecting in my bank acct dated 03.01.2020 without my consent to Fast tag recharge.
Why this activity occur without having any mandate of auto debiting from bank saving account moreover when it is not required.

I want this money to be send back to my saving account on...

I have applied for the fastag from axis bank fastag portal. I have already paid all the charged but i didn't get any response from axis bank. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag.

Wallet ID: [protected]
Vehical Number...

Hi I took fastag from Axis bank through car showroom while buying my car. Next two months this card was not working
G and finally after so many struggles I recharge the fas tag account 2000 rupees. Now all till plaza it’s showing blacklisted. But amount debits every times. Iam getting embarrassed on tools after I recharge this much amount I used to pay and go again. And message will get after an hour time saying that your account...

Date of Incident: 07/01/2020
Client Name: Sana Mohammad Ali Ansari
Register Mobile Number: [protected]
Request you to please refund my ammount.

This is really disappointing,

how can this bank freeze amount from the bank account for no reason,
even i have paid my emi on time, but still i had to pay penalty for no reason,

and after paying penalty, still my amount is...