Axis Bank Complaints & Reviews

Have ordered a Fastag from Axisbank on November 2019 till now have not received it. Sent numerous mail to etc.[protected]@axisbank.com and no response from them. Even the toll number provided by them in site is not valid. Very poor and bad service from Axis Bank. Now that fastag has become mandatory i'm not able to go through any toll areas due to this. Don't even know whether i'll be getting the Tag ever after.

I received a call from axis bank ecpp assistant service .for credit card plan .i dont want this service and please deactivate it. and refund debited value .this service is good and helpful but currently it is not useful for me .so if in future i need this i will definetly contect you back .Kindly take action on it and resolve the problem as soon as possible

I am Cheated by Axis Bank employee Mr Ramsaroj who is working with Axis Bank Kalina Branch harbhajan Building in LAP.He took money in the name of bank account opening and He has taken by original documents .He is working under Sujit Patil LAP division.He was referred by Mr Aslam who is also working in axis Bank as a relationship manager.I am calling Mr Ramsaroj but he is not responding my calls and not giving my money.I spoke to Mr Aslam he asked me to coordinate with his superior as promised by his superior it must have sorted but nothing happened.At last i came to know Mr Ramsaroj left the bank.
I want my money i am tired of calling him.I am Planning to file FIR in the name of Axis Bank and Ramsaroj.How can axis bank appoint such people who are cheating people. I am expecting to resolved within 24 hours otherwise i will file a complain in the name of axis bank and MR Ramsaroj.

I have outstanding of over INR 2, 00, 000 on my axis credit card and I am unable to make payment thanks to losing my job and being jobless. I have no payment available and my life's saving was put in forex trading which went into loss and lost all of my 5, 00, 000 in it. I have no back up and I am broke and in severe debt. I don't know what should I do. Kindly note I am seeking settlement but I have nothing to offer. I am fed up of people chasing as my parents are also not working and we are in severe hardship. I have been trying to make payment every month which is not happening as well. I seek settlement at the least amount possible, I am unable to go further.

I my name is Santosh Sharma i have account with axis bank at kalina branch santacruz east .I needed LAP the axis bank relationship manager Mr Aslam Khan refer Mr Ramsaroj who is working with LAP in kalina branch Harbhajan building itsel[censored]nder Sujit Patil in LAP division.Mr Ramsaroj took money in the name of opening and depositing in my account i did google pay.i have records .He took original documents in the name of verification. I am doing follow up but he is not responding neither he is giving money not documents.
I met Mr Sujit Patil and Mr Aslam khan as per them Mr Ramsaroj left the bank.
Now to whom i should ask my money and original documents.
i want this issue to be resolved as soon as possible .I am tired of all this .If nothing happens now i will file fir in the name of axis bank and Ramsaroj.

Paid, booked and even recharged, on 23rd Nov. Still no luck. Tried to reach call centre with no luck and no one even answers other than promos. Trist to reach over email that just receives sorry and will be posted with no luck still after more than a month now. What is really happening out here with Axis? Can you guys be more serious and give real call centre number and right response in emails? Please provide the right call centre number where really your representatives pick. Also please provde me the physical fastag asap.

Customer id:[protected]

Hi I have applied for Axis bank credit card and completed the kyc on 17th dec. 2019. I have not received the application number. The lady who communicated with me for kyc is not responding and when i tried to contact her she was not giving any details about application number and provided me my old application number which i have applied in 2017. She was not ready to provide the branch name as well.
I contacted KYC agent and he told me this they are from AXIS bank chamrajpet branch, 560018.
I tried to contact the lady again and she keep telling that she will call me and laughing on the background which i can hear on call. I am really very frustrated and planning to close my bank account with axis bank.
Axis bank lady number - [protected]

Dear All

I have worked with axis bank three months and i was ask to go due to some reason.
But now i am when asking from Delinking of Pan card from IRDA portal they are asking for relieving and experience letter which i did not recieved from the bank instead i had got No DUE CERTIFICATE from bank Which I have already provided kindly help in urgently Delinking my Pan card
My Sp code SP[protected]
Pan card number : AESP4532R

My Axis bank savings account was deducted by Rs. 3597.01 under the description BRN-PYMT-CARD-XXXXXXXXXXXX4069. I googled the description and found this might be the bank's penalty for overdraft or non-payment of credit card bills on time. I am sure I never miss a payment date and double checked it from my statements, none of the bank's credit cards missed a payment deadline.

I have been repeatedly trying to call the bank's customer care number, they are always busy whenever I call them. Also tried online chat, but no one ever responds.

If this is the way the bank treats an old customer, then I am ready to take my business elsewhere.

I have applied for the fastag from axis bank fastag portal. I have already paid all the charges but i didn't get any response from axis bank. I have just received customer id & wallet id but the physical fastag is not yet delivered to the designated address. Also their customer service number is not reachable. They should provide a tracking number or sms which clarify the current status of fastag.

kindly look into the matter for the fastest delivery of my fastag because I'm facing great inconveniences.

Hi

I received confirmation from on 30th November 2019 that my fastag has been dispatched and also mentioning my Wallet ID and ETC Customer ID.
I have even recharged my fastag wallet using the above details, but cannot pass through the fastag lanes as, till date my fastag has not been delivered to me.

Request your support in resolution of this complaint.

Regards,

Hemant Karekar

Dear Customer, Mandates reference No: UTIB[protected] issued to EDELWEISS TOKIO LIFE INSURANCE CO. LTD with value 65879 and frequency Adhoc is received today for processing account number ending with XXXXXXXXXXX4286 . In case of any issues please get in touch with your branch.
I have not given mandate for frequency ad hoc. Please stop payment.

I transferred money through Google Pay and Phone pe on 31st Dec 2019 FOUR times. The money got debited each time but did not reach the beneficiary. Also, the transaction failed each time. I raised a dispute but haven't got a response yet. I also called customer care but did not receive a response. Got a busy tone each time.

When will I receive my amount? It is INR 18000. How can the bank be so careless?

Customer ID:[protected]
SB A/c. No. [protected]
Name of A/c. Holder: Soumen Bhar
As per Axis Bank (Dalhousie Branch, Kolkata) information, my cheque book has been delivered to me by Maruti Air Courier, Consign No.[protected] on 13.12.2019. But, till date I had not yet received the said cheque book.The bank informed me that someone had taken the said cheque book. Since I have not received the same, please take necessary action so that I can receive the same.

I have applied and paid the necessary amount for fastag on 22nd December on the Axis bank site. I received a confirmation message saying I will receive my fastag within 7 days. But there is no sign of it up until now.
The toll free number given on the page has been tried several times, but it runs nonstop advertisements about credit card and various schemes, with no one answering the call.
In this period I had to travel twice outside city and wait in long queues.
Please help!

I booked my axis bank fastag on 2-dec-2019 and not delivered yet. I registered a complaint for the same with email id etc. [protected]@axisbank.com and no response yet. I tried to reach one of the number provided and no use. I cannot book another fastag as i already recharged the axis bank fastag. Running tollgate without a fastag now worried and need immediate fix on this.

I paid and applied online for fastags on axis bank site for my two cars on 18th and 23rd december 2019. The bank committed to deliver the tags within one week. But, till date i have not received them. There is no way of checking the status either. The 1-800 phone no. Is a joke. After a long wait listening to their promo messages the line goes dead. Every time. There is no specific option on the axis bank site to register fastag complaints.

I did a UPI txn using Paytm app from HDFC bank to Axis bank of amount 42000 on 31/12/2019, Txn is success. But amount is still not credited on Axis bank account. I am trying to reach Axis bank customer support since last 24 hours, but no success so far.

My UPI RRN is :[protected]

Its been more than 20 hours, still money is not credited to axis bank account.

Seriously such a pathetic system, Shame on your whole Management and Technical team

I had a salary account in axis bank which was converted to savings account since the salary was not being credited for a long time. I tried to transfer some amount in this account through NEFT.
This amount was returned back. Reason stated was credit freeze and I need to visit the branch for that. Since the balance in the account was less than 10000, they started deducting 500Rs. every month.
Now, when I contacted the branch to resume my account credit facility, I came to know that the balance in my account is -5800Rs. Since, the account is 9 years old, I do not want to close it but operate it normally. But they say that as soon as you deposit the amount, it will deduct the negative balance first.
As per RBI guidelines, no bank can create a negative balance in a savings account, then how can Axis bank violate their guidelines. Refer link https://economictimes.indiatimes.com/news/economy/finance/no-negative-balances-i...⇄
Further, I tried to deposit money in my account 4-5 times and everytime it was returned, what is my fault in this matter. I request Axis bank to waive of the negative balance so that I can continue using the services of my savings account.

Hi, i have applied for fastag on 14dec2019. However it is not delivered till date. I have already raised a complaint here. I got the reply to contact 24*7 care and when i contacted them, they asked me to mail to [protected]@axis.com. When i mail them there is no reply. Even till date fastag is not dispensed from axis. They have to dispense, then it will take some time to deliver. Response from axis is zero percent.