Axis Bank Complaints & Reviews

Dear sir/madam
I have applied for the fastag for 2 no. Of vehicles on 12.12.2019. But still i am not able to track its delivery schedule. Kindly reply as when it will get delivered. Kindly expedite the process to ensure the trust of customer in your organization.
Vehicle no. Up77t5494 & up77an5582.

Suggestion: kindly keep a customer care no. On which the customer can resolve their queries.

Thanking you

I Mr.Shaik Budesaheb (Loan number PPR[protected] have taken a loan of 15 lack rupees from axis bank with the monthly EMI of 32606 and all the EMI's were paying on time without fail.

After a year I have made a partial payment of 5, 21, 700 and after making a payment my monthly EMI was set down to 14, 958 by axis bank and I was maintained the same amount in my bank account but all of sudden without any intimation my EMI rate has been reverted back to 32606 because of which my EMI has been bounced and CIBIL score went down.

I have made a call to customer care and send my friend to gachibowli branch to cross check on check bounce issue after having a telephonic discussion with a concern manager he has confirmed that its a technical issue raised from axis bank which will be sort out from the next month and requested me to pay 32606 for that month and also promised that what ever the check bounce and late payment charges are there will be waived off since the issue raised from bank technical side not from customer side.

But the issue has not been sorted out by the bank and continued for 2 more months hence it made my CIBIL score very bad and continue increasing the check bounce and late payment charges and which made me to visit the branch personal and when I approach the concern person in gachibowli branch and given a written complaint on my issue.

after looking into the issue they have confirmed that it after the partial payment it should be set to 17, 500 per month EMI not 14, 958 because of which EMI rate has been keep reverting back to 32606 and after apologizing they have set the updated monthly EMI rate to 17, 500 now I been paying the same amount from 2 months.

But even after struggling mentally and personally by axis bank, now no one is taking the accountability to waive of the charges and revert my cibil score which was effected by AXIS bank's technical issue

On 12th dec i use fastag on shivapur toll plaza 95 rs
Then on 14th same toll plaza for 95 rs
Today(16th December) I got message 400 rs debited toward fastag adjustment entry.
I don't which type of charge is adjustment entry with 400 rs what adjustment Axis Bank done.?
No proper information for this on website no customer care number connecting.

I registered for my fastag on 29 th november 2019 . After which i received a message which said that your fastag will get deliver within 7working days.But as of now i have not received it. After which on 11 Dec i called on axis fastag toll free and the executive said that your request has been registered and your fastag will get delivered within 72 hours. But as of now i have not received. But when i again called the toll free no they always forward it to credit card department.
Till now i have not got any kind of solution.

I have booked a fast tag on 5th dec 2019. I have received message of despatch of the card on 05 dec 2019. Yet no tracking details are given and yet to received my fast tag. Kindly provide blue dart tracking details and provide early receive a fast tag

Rs. 200 as the deposit has siphoned up by axis bank.

My fast tag wallet id [[protected]]
Awb no is ts03ee6289

Respectex sir, I am Binam Ranapaheli I have my savings account in axis bank bearing number[protected].When my account waa opened they informed that i dont have to pay anything. It has been 2 years that every month they deduct 700 Rs saying consolidated charge or fine for not maintaining bakance.does a student who is preoarung for civil service can maintain minimum balance of 10k? I said many times to the customer supoirt agency also to their nodal officer to degrade my accoubt such that i dont have to pay money. This month I havent paid my rent also and they have deducted 1350 Rs. Now i dont have anything. My landlord is telling to leave the room. Till date 21000 has been deduted on the name of consolidated charges. Is it a bank or a loot agency? Sir please take necessary actions please sir. They cant do like this with a student.

I had ordered fastag online on dec 1st, i dont have any update from bank side in any form.wallet ID :[protected].But bank has promised fastag in 7 days but its 15 days as of today.and from dec 15th fastag is mandatory.

people who have ordered in PAYTM have received their fastag with in 7 days.
made a mistake in going for AXIS.

any body have any idea how to get fastag from this bank.

Without my permission some amount getting debited from my account, It is mentioned thrice in the statement like TIPS/SCG/NON MCC/12.12.2019... .While making the payment to various vendors I was charged already with extra fees while swiping the card at various points then why after few days I am being charged extra. Am using salary account and what is the use it, why you guys charge me for using debit card. you guys charging all sort of sevice...

I have booked fast tag on 27th nov 2019. I have received message of despatch of fastag with in 7 working days. but i have not received any dispatch detail and fastag not received till 16.12.19 18.29 PM .Customer care[protected] trying call more the 100 time but not connected.Very poor service by axis bank fastag service.I am share the problem with axis bank derabassi branch but branch failed to resolved my issue.My personal advice to all don't apply fastad through Axis Fastag.
My fastag ID [protected] received through SMS
Contact No.[protected]

I had ordered the axis bank fastag on 6th december. I had got the message that the fastag is dispatced by bluedart on 10th december. Today is 16th december and i am yet to get the fastag.

As informed i had checked the bluedart tracking and entered the vehicle as reference number but it says no such ref number is available.

I don't know how to track and when will i get the fastag.

I have ordered fastag through axis bank website on 7-DEC-19. I got a message saying that you can track your tag through my car no as reference number(KA03MX3978) in bluedart courier . I can't find any tracking details over there(courier website) and also their customer care is pathetic and they are not able to know what is my tracking id ? Any help is appreciated ? I need it urgently

I received an email for AXIS BANK Fast tag & it shows that Tag shall be delivered within 5 days . i have paid money for fast tag to axis bank ( 400 INR) on 10 th december 2019 but still same has not been delivered to my address .

Company complaint number [protected] is also not working . if they cannot deliver it within committed time, they should inform customer about the same .

when contacted on complaint number, no one is responding, Please resolve .

nitesh sehrawat rz 13 naya bazar najafgarh Near najafgarh metro station
mobile [protected] / [protected]

Interaction ID 99920594

I had ordered the fast card on 3 December as you can see from the attached image. I have still not received the fastcard.
I contacted the helpline no [protected] on Friday 13 December 2019 at 12:53 pm. They said they have noted the complaint but no other information about delivery was provided.

Please look into the matter and update me when will I receive my fast card

I have booked fast tag on 06/12/2019. I have received message of dispatch of card on 10/12/2019. Tracking details available but on the blue dart courier the refrence no not available show. Helpline number[protected] is not useful/only music pays after two ivr option.
Service request is closed without any escalation and reason.
Rs. 200 as deposit up by axis bank

Fastag wallet id of axis bank [protected]

I booked for axis bank fasttag online on dec 5th. It is 16 dec today and there is no information about the delivery. It was mentioned that it will be shipped within 7 days of booking. My customer id is[protected]. I have tried calling the customer care number but there is no response. I have also dropped an email but still no response. I have a trip coming up soon and i am worried.

I submitted a Fastag thru Axis Bank on 22/12/2019. Till now i did not receive it.When iam calling for the customer care number provided there is no option for the status.Reading in the forum i checked in the blue dart tracking with reference number as my vehicle number. But no use.
I don't understand to contact regarding this fastag. If bank doesnot have proper network than why should they issue and how govt had given to them

I have booked fast tag on 30th nov 2019 for honda city car hr 26 cf 8204 from sector 9 gurgaon - branch. I have not received message of dispatch of card till now. Yet no tracking details given. Helpline number[protected] is not useful/only music pays after two ivr option.
Service request is closed without any escalation and reason.
Rs. 200 as deposit has siphoned up by axis bank.
Name gagan kumar upreti
Mo no [protected]
Address 941, sector 9
Gurgaon

I have cleared all my pending dues with axis bank on 11.12.19 by online payment of rs.18040 against 14060 which is including cibil clearance charges.

Yet has issued noc but bank has not updated the same in my cibil & hence while generating the score cibil score shows negative in spite of the complete payment.

Need immediate resolution & my updated &correct cibil score

Name :pinal r pacholi
Cont no:[protected]
Email :[protected]@gamil.com

I have booked fast tag on 28th nov 2019 and i have received message from axis bank on 29th nov 2019 stating that it has been successfully placed. Another message from axis bank on 5th dec stating that it has been processed and will be dispatched soon. Till now i did not receive any update. No one is attending the help line number. Please do the needful

I had booked fastag through axis bank fastag services on 5th no 2019, vide receipt no.[protected].
1st msg recd on 5th nov that ypur etc fastag order has been succesfully placed and will despatch the tag within 7 working days.
2nd msg, on 9th nov your axis bank fastag vehicle no. Xxxxxxxx has been processed will soon despatch. Valet id [protected].