Axis Bank Complaints & Reviews

I am using axis bank since last 6 to 7 years but they are not valuing the old customers. I complaint lots of time in the bank for deducting charges but after even complaining no one is taking on serious note.. They can check my statement how many times they are deducting the charges and it's too high.. It is more than 1000 rs every time.. We are not earning for deducting our money. It's my humble request to give my money back or close my account now. It's like a fraud. Pls check my statement how many times i suffer with the charges..

Suddenly my money got debited from my account on 14th nov 2019. I dont know why axis is giving such service am using this card from last 2 years. Before 2 3 days ago my account has been credited by 4000 but it is unable to receive from the atm.
Showing ledger account balance with 2k and saving account 4k. And suddenly today i lost all money and my account remained with 0 balance. Please go through my query and update my all transaction history with well clarification.

I am writing this with regards to my credit card bill payment. My credit card number is xxxx xxxx xxxx 8120. Due to wrong information given by the bank executives my credit card was blocked. Even after that i payed the credit card bills through a third party. Then also the problem was not solved therefore i stopped paying the bills of my credit card.
Now i received a bill of amount rs. 99, 000 and also the loan amount of higher interest. They informed me that the total due of my credit card bill is rs 2, 40, 000.

This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent times, but i do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

I will be able to give 20% of my debts. If the bank agrees to settle with this amount, i shall be clearing their dues within the next 5 business days. More than 20% is not affordable for me in the present situation.

I am clearly stating that due to the unprofessional behaviour of the bank towards me i will not be continuing any relationship with the bank anymore and close my credit account as soon as possible.

I am ready to settle this as soon as i get the confirmation from your side.

Please reach out my registered mobile number

Thank you

Hello,

I have saving account in axis bank & when i checked my balance they have deducted rupees 4345 plus gst from my account written as consolidated charges. Previously also they have deducted 700 in oct month and 2200 in nov month. I want my money back, these banks are deducting innocent people’s money from their accounts without telling peoples.

During account opening they don’t tell us about any kind of charges and when you do transaction or online payment, they will deduct your money on the name of consolidated charges. Even when u request them through mail they will give you worst customer service. I really feel that it’s better to open account in govt bank, don’t open account in private bank like axis bank.
It’s a worst bank seriously,

And every time i am charged with consolidate charges, and today again my account is debited with 4345 plus 700 gst. I am already jobless and heart patient my heart is working only 20% if anything happens to me i vl file fir against axis bank m ready to submit all my reports.5000 is not less amount for people like us
I want my money back, i will not wait for 24 hours or 48 hours.

Return it back instantly

I had applied for fastag through axis bank on[protected] and had made the necessary payment on the same date. Fastag number was alloted but i have not received fastag till date. It is already 20 days passed. It was assured that fastag will be delivery within 7 working days. Please let me know the status and initiate for urgent delivery of the same.

I have applied for the fast tag from the axis bank and payment was confirmed for the issuance of fast tag against receipt number :[protected].
When the payment was confirmed and receipt was generated no notification or intimation was given regarding how the fast tag is delivered to me.
When applying for the fast tag it was assured that fast tag will be delivered within 7 working days.
It has been 14 days and still there is no update for the delivery, no tracking number was also shared with me so that i can track the status of my order.
When called to customer care number [protected] multiple times call is not picked. Also mail was sent to bank only computer generated reply was given one time only and further no body is responding.
Now as fast tag is compulsory from tomorrow onwards who will take responsibility for not delivering services despite of paying towards bank in advance

I recieved a mail on 30th november from axis bank fastag and it should have been delivered by now. I dont have any option to get in touch with axis bank.
The instruction says with in 7days the tag would be dispatched. I did not recieve any tracking details nor any information.
Please help asap or refund my money.
My details are below
Ph [protected]
Vehicle no ka51mm5324
Wallet id :[protected]

My name is neelam vijiria i have online account with axis bank in the name of consolidated charges axis bank continuously loot us first they have taken 600 after that 2200 and now today they have taken 4400. I want to reverse these charges and close this account. This is completely wrong. No bank can charge this much amount i just want to close this account and want refund of it anyhow

Date of incident - 10 dec 2019
Client number - [protected]

Fastag was ordered on 30 november 2019 and still not deliver the same.

How to check the fastag delivery status.

Kindly let me know the steps to check the status and delivery time for the fastag.

Also the toll free number for fastag is not working. Have tried calling number of times but there is no response.

Kindly assist.

Dear sir
I applied for fastag on 26th november through axis bank. The receipt no is[protected]. It is almost 3 weeks over but i am yet to receive the physical tag. If i do not receive before 15th of this month i will be penalized during my journey. If i do not get before 15th of december 19 i will be forced to take the issue to consumer court against you for legal action
Please try to despatch at the earliest.
Thanking you
My mobile no. [protected]
My car no. Py 01 bw 2921

When i get in on any toll plaza my fastag shows blacklisted. I bought my fastag on 26th of november but not working yet. Toll plaza staff told me that fastag is ok or u have balance also but machine always shows blacklisted when i cross th toll. I'm facing that problem from last 20 days. What is my fault or why i'm suffering i can't understand. My fastag has rs 500 balance also. What to do. Help me plz

Fastag registered online on 23 nov 2019 is not delivered till date.. No response from customer care.

Sr's registered on the portal are closed without proper response.. Can i have the know on the delivery date??

Wallet id [protected]
Customer id[protected]

Payment receipt no.[protected] dt: 23 nov 2019
Name: lakshmi lella

Registered mobile no.: [protected]

Fastag registered online on 23 nov 2019 is not delivered till date. There is ever a response from customer support.

All the sr's registered are simply marked as closed without response.

No one is picking the call from customer care.. It is really testing the patience.

Wallet id [protected]
Customer id[protected]

Response on this contact no.[protected] is highly appreciated.

I had applied for fast tag on december 7th, fast tag has been activated online but i have not yet received physical tag. A notification which i received said within 7 working days it will be dispatched ;but i cant even track my fasttag deliver status via courier services provided by the bank. Kindly look into my query. Following are the fast tag details
[[protected]]

I had applied for fast tag on november 04 december 2019 but i have not yet received physical tag. A notification which i received said within 7 working days it will be dispatched ; it has been 10 days already since i received notification and there appears to be no sign of tag dispatch. Kindly look into the issue. Following are the fast tag details:

Receipt no.[protected]
Lead id[protected]
Bank ifsc - utib0000etc
Axis bank ltd.

I have applied for axis bank fastag on 1st dec 2019. It is not received at my postal address and today is the fastag extension last date. I registered a complaint regarding "fastag not received" on 10th dec but still no action has been taken yet. When i called axis bank fastag helpline, one of your representative given false statement that fastag date is extended further to 31st dec by govt. And due to processing issue the fastag is getting delayed from axis bank. When i checked online, there is no for such formal communication from government extended the fastag date to 31st dec.
I have my salary account in axis bank last 5 years. This is the first time i am getting frustrated with the axis bank. This is the case of customer negligence, breaking customer trust on axis bank services.

My registered mobile number is [protected].
I am now thinking of closing down my salary account from axis bank, considering that they are not showing any interest in resolving my request even though multiple follow-ups.

I was issued a fastag wallet id on the 30th of november on the online purchase of the same via axis website, till date i haven't received the fastag sticker nor got any message about its dispatch. The mandatory date of start is tomorrow and because of axis bank delay i would have to pay the penalty. The so called 24x7 customer support number on the website never works before it used only ring now it doesnt even ring also, the email id has an auto response saying that in two days a response will come, but no response from that too since many days

I have applied for fastag on 29/11/19.
Id [protected] allotted to me
Still fastag not received till date and no message from axis for delivery or tentative delivery date.
Kindly inform the date and confirmation.
I am not sure that i will get it or not. Otherwise i will purchase directly from other points.

Any customer care number for communications.

My fastag card was dispatched on 10th december and i have received a message that i can track shipment with vrn as the reference number on bluedart. However, bluedart website says this is an invalid reference number. I tried reaching the fastag customer care helpline but even they don't have the ref no. Available with them.

Following are my details:

Vrn: mh12lj9893
Customer id:[protected]

Hello,

Please let me know the details of the txn done on cc ending with 3278 of rs 8540.

Also i don't recollect having this credit card. And i don't see it under my accounts as well.

I have been receiving the statement for the above credit card but i don't recall the above credit card in my name.

Please send me details on my email address.

And please let me know if this credit card is active or deactivated, if it's active, please deactivate it.

Please send me the details of the credit card with full credit card number as o don't have any details of the card ending with 3278.

Regards
Girish