Axis Bank Complaints & Reviews

Address: Gr & 1st Flr, Jalaram Business Centre, Ganjawala Lane, Borivali West, Mumbai, Maharashtra, 400092, Mumbai City, Maharashtra, 400092

My account was hacked and 5 unauthorized transactions were performed on 11 Nov 2019. I came to know about this debits by SMS alerts. No OTP was received in this regard. I reported to my nearest branch in South Bopal immediately. Till now, I have received only Rs. 25478. Today, I came to know that the case is closed by the bank. I need to seek relief for the amount not credited back i.e. Rs. 16342.

+1 photos

Axis Bank customer support has been notified about the posted complaint.

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Address: Chennai, Tamil Nadu, 600119

I got message to from axis bank there is a coupon for Clayton watch cost 2499 can be claimed by paying only the shipping charges. So using that link https://flatworldrewards.com/ and ordered CLAYTON NOBLE SILVER METAL WATCH MALE paid the shipping charges (499 INR) on 31st May 2019 but the product is not yet delivered till now. Called the axis bank no proper response, saying it is a merchant issue. Called the flat world rewards, it is always switched off. Emailed but no response. Looks like this a scam/fraud. I'm doubt about axis bank credibility.

[order #9322] (May 31, 2019)
Product quantity price
CLAYTON NOBLE SILVER METAL WATCH MALE
Qty 1: ₹2, 499.00
Subtotal: ₹2, 499.00
Discount: -₹2, 499.00
Shipping:
₹499.00 via Flat Rate
Payment method: Axis Net banking
Total: ₹499.00

Axis Bank customer support has been notified about the posted complaint.

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Address: 203 B, PHATAK SADAN MATHEWADA, 416510

I have booked fast tag on 7th dec 2019. I have received message of despatch of card on 07 dec 2019. Yet no tracking details given.
Sms says on 101219 awb is car no. But the blue dart site says no ref found.

If you have not dispatched the tag how the misleading message is sent on 10th dec 2019?

Service request is unattended.
My tag id 34161fa820328a... Tag sequence 20594161 vehicle mh07ab1418
Car

Jan 24, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2019

Axis Bank Customer Care's response Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank

Verified Support

Dec 18, 2019

Axis Bank Customer Care's response Hi, we request you to share your registered contact number for further assistance. Regards, Team Axis Bank

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S

singhdharam12

from New Delhi, Delhi

Dec 17, 2019

I parches fat tag online axis bank on 06/12/2019. but no revive fast tag till time

my vehicle no. UP25K 4643

fastag not delivered through sms sent on 101219 - Comment #3608893 - Image #0

Reply

Axis Bank Customer Care's response, Dec 18, 2019

Verified Support

Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.

S

santhoshrekanar santhoshrekanar

from Hyderabad, Telangana

Dec 17, 2019

Hi i'have applied for FASTAG through axis bank but till now i did not recieved my fatstag.

FROM: Hyderabad

Reply

Axis Bank Customer Care's response, Dec 18, 2019

Verified Support

Hi, thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in the processing of your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.

N

Nagarajan RMVK

from Chennai, Tamil Nadu

Dec 17, 2019

Dear Sir / Madam,

One week gone, but till now we have not received the Fastag. Please arrange to send asap. Wallet ID [protected] in the name of NAGARAJAN KRISHNAN

Please update status.

Nagarajan.K

[protected] &[protected]

Reply

Axis Bank Customer Care's response, Dec 18, 2019

Verified Support

Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.

S

Santosh120384

from Chennai, Tamil Nadu

Dec 17, 2019

This compaint is regarding axis bank fast tag. There is issue of non receiving physical tag.
I had applied for fast tag on 28 nov 2019. It was mentioned that tag will be received within 7 working days from date of Appliction. But till today i didn't received tag in physical form. I got mail with wallet id and etc customer id.

Reply

Axis Bank Customer Care's response, Dec 18, 2019

Verified Support

Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.

P

Pandita sakshi

from Delhi, Delhi

Dec 17, 2019

I have transfer the amount using neft transfer on sunday and it was processed on monday morning around 6:15 am . But the amount was not credited to the other bank account which is in jammu and kashmir . How much time will it take to transfer and how to cancel my transfer request.What should i do?

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S

[email protected]

from Chennai, Tamil Nadu

Dec 17, 2019

I purchased Fastag from Axis Bank on Nov 25th. They did not deliver the tag yet and customer care numbers are not picked up. I raised service request but no answer yet.

Reply

Axis Bank Customer Care's response, Dec 18, 2019

Verified Support

Hi, we regret the inconvenience caused and thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank

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Hi,

I had online payment on 17 December, 2019 Rs. 20059.47 was debited from my account but not credited to the MAXLIFEINSURANCE. Can you please check and revert the money back in to my accrount

Transaction Description: INB/[protected]/MAXLIFEINSURANCE/NA

Account No.CHOLA PANDIAN([protected])
Amount : Rs 20, 059.47
Transaction Type : DR

Max Life Insurance Policy Details:
Policy Holder Name : Mrs. Ananda Priya M
Policy No : [protected]
Plan Name : Max Life Monthly Income Advantage Plan

Thanks,
Cholapandian
[protected]

Axis Bank customer support has been notified about the posted complaint.

Dec 17, 2019

Updated by cholapandian max life insurance :
Transaction No for reference is RUTI[protected]

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I have booked fast tag on 30th nov 2019. I have not received my FASTag yet but before 15 days in text or mail messages they give confirmation to deliver within 07 days. Yet no tracking details given. Helpline number/ Customer care number is not useful/only music pays after two ivr option. Service request is closed without any escalation and reason. Rs.200 as deposit has siphoned up by axis bank.

Axis Bank customer support has been notified about the posted complaint.

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Address: Guindy engineers colony, Chennai, Tamil Nadu, 600097

I have ordered fastag on nov23. Havent been delivered yet. Very bad customer service on the fasttag helpline. No tracking on bluedart, not even a despatched message. Need resolution on this and need fasttag delivered immediately. Long term customer of axis bank dissapointed with the poor service with fasttag. They keep on suggesting that it will be delivered in 7 days, but doesnt happen.

Jan 17, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2019

Axis Bank Customer Care's response Hi, we regret the inconvenience caused and thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank

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S

Sam Jabez

from Chennai, Tamil Nadu

Dec 17, 2019

I have been sent a mail from axis bank for 7 working days. I am waiting for more than 2 weeks. Should I apply new ? As the target date is very near I am more confused whether to wait or get a new from some other sources.
Pls reply

Reply

Axis Bank Customer Care's response, Dec 18, 2019

Verified Support

Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.

P

parinita gambhir

from Mohali, Punjab

Dec 17, 2019

I just applied for axisfastag double amount has been deducted from my saving account.I need refund

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T

thudum

from Hyderabad, Telangana

Dec 17, 2019

Sir,

please cancelled the one assist plan, i dont want that plan due to, financial problem

name:thudum naveen

ph no:[protected]

Reply

Axis Bank Customer Care's response, Dec 18, 2019

Verified Support

Hi, you can contact our phone banking team at 1-860-419-5555/1-860-500-5555 & our executives shall assist you further. Regards, Team Axis Bank

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I have booked fast tag on 27th nov 2019. I have received not recieved any message of despatch of card and there is no tracking. Helpline number is not working
Rs. 200 as deposit has siphoned up by axis bank. Very unprofessional behavior from axis bank. Never suggest to any one to purchase fast tag from axis bank
My fast tag wallet id - [protected]

Jan 22, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2019

Axis Bank Customer Care's response Hi, we sincerely regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We thank you for choosing Axis Bank for your Fastag requirement and appreciate your patience in the interim. Regards, Team Axis Bank.

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S

sam leo

from Surat, Gujarat

Dec 17, 2019

AXIS bank is continually calling and spamming me for loans its mental harassment. I have missed many important calls because of this

My number [protected]

Reply

Axis Bank Customer Care's response, Dec 18, 2019

Verified Support

Hi, please share the number from which you are receiving the calls. Regards, Team Axis Bank.

D

Dinesh Taiwal

from New Delhi, Delhi

Dec 17, 2019

Hi my name is Dinesh i ordered a axix bank fast tag on 1 Dec 2019 but did't recive any fat tag till today please advise how we can get is there any contact correct number to contact

Reply

Axis Bank Customer Care's response, Dec 18, 2019

Verified Support

Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.

S

siva0814

from Hyderabad, Telangana

Dec 17, 2019

I had applied fastag few days ago, it was almost 20 days ago but still i didn't get any update on fastag and i didn't receive.

What is this ?

Reply

Axis Bank Customer Care's response, Dec 18, 2019

Verified Support

Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.

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Address: Hyderabad, Telangana, 500085

Fastag with the below details is not recd till date. No response from axis bank.

Date of registration: 23 nov 2019
Receipt no.:[protected]
Vehicle no.: ts08fy1524
Registered mobile no.: [protected]
Wallet id: [protected]
Customer id:[protected]

It is almost 4 weeks, since wallet id & customer id is provided. All the sr's raised in the website are simply closed with no proper remarks.

Also email's are sent thrice at etc. [protected]@axisbank.com.. Every time an auto response is received with interaction id. It clearly shows the negligence from support end and no attention or urgency from the bank.

Clearly disappointed and further request axis bank in closing the fastag and returning the money paid.

Jan 20, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2019

Axis Bank Customer Care's response Hi, we regret the inconvenience caused and thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank

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A

ADESH LAKESHRI

from Mumbai, Maharashtra

Dec 17, 2019

I have applied for a Fastag on 10/12/2019 having URN no. 57629419.
But, now i am not getting any response from Axis Bank.

Reply

Axis Bank Customer Care's response, Dec 18, 2019

Verified Support

Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.

M

mittalatul

from Chandigarh, Chandigarh

Dec 17, 2019

I have applied for Fastag on 29/11. Still not received. id [protected]
Kindly update.

Reply

Axis Bank Customer Care's response, Dec 18, 2019

Verified Support

Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.

D

deeptyagi4

from Etawah, Uttar Pradesh

Dec 17, 2019

I booked fastag online through axis Bank on 30th nov, 19 I also made necessary payment. I have received the message that I will receive my fastag with in 7 days but I have not received it till date. My lead id for the same is[protected]. Kindly look at the matter and do the necessary arrangements to deliver it fast

Reply

Axis Bank Customer Care's response, Dec 18, 2019

Verified Support

Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.

R

Rishabh Panwar

from Haridwar, Uttarakhand

Dec 17, 2019

I ordered fastag on 5 December 2019 but didn't receive yet.
In how many days will it be delivered?
And what is my bluedart awb number?
I didn't receive in message.

Reply

Axis Bank Customer Care's response, Dec 18, 2019

Verified Support

Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.

N

nishant1903

from Ahmedabad, Gujarat

Dec 17, 2019

This compaint is regarding axis bank fast tag. There is issue of non receiving physical tag.
I had applied for fast tag on 28 nov 2019. It was mentioned that tag will be received within 7 working days from date of appliction. But till today i didn't received tag in physical form. I got mail with wallet id and etc customer id.

Reply

Axis Bank Customer Care's response, Dec 18, 2019

Verified Support

Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.

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Applied for axis bank fastag with customer id:[protected], urn: 57303793, transaction id: [protected], wallet id: [protected] on 03.12.19. I have not yet received the tag though got intimation from the bank that it was dispatched through blue dart courier on 10.12.19. Tried to track in blue dart website using vehicle registration number as reference, but the website prompts as incorrect input. Tried at least thirty times to contact bank on prescribed call center number, but the call is not getting connected. Contacted the bank twice through e-mail (As id provided by the bank for particular purpose) every time complaint reference ids were generated automatically but the issue is not addressed so far. It causes utter irritation to the common customer. Want immediate solution and response.

Jan 19, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2019

Axis Bank Customer Care's response Hi, we regret the inconvenience caused and thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank

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Hi, i have applied for the fastag and i have also received the notification that says it will be delivered in 7 days but i have not recieved it my wallet is also created and balance is also created but i gave still not got the tag. I have also checked on the bluedart website regarding the shipment it says using vehichle registration number but it says invalid.

Jan 18, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2019

Axis Bank Customer Care's response Hi, we regret the inconvenience caused and thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank

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I had applied for fast tag through axis bank and paid the fees rs 200 on 9.12.2019. I received the message from the bank regarding processing of the same on 9.12.2019 itself. Further i received dispatch message of the fast tag without awb no. (Blue dart) from the bank on 10.12.2019. Till date i. E 17.12.2019 have not received the same. I have been continously pursuing on their toll free no [protected]. But no response. Attached herewith the receipt.

+1 photos

Jan 19, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2019

Axis Bank Customer Care's response Hi, we regret the inconvenience caused and thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank

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Address: Visakhapatnam, Andhra Pradesh, 530046

I have applied for axis bank fastag (Ref:[protected] on 03.12.2019. Till now, neither received fastag nor a message of delivery reference number. I have checked on blue dart with my vrn, but there is no consignment status prompted.

I want to know whether my tag is processed or not. If not, keeping the view of the delay, i want cancel my subscription before it is getting processed. But, i didnt find option anywhere in axis bank website.

Kindly help me in this regard.

Sunadh babu kolli

Jan 17, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2019

Axis Bank Customer Care's response Hi, we regret the inconvenience caused and thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank

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Address: #513, New Mehar Singh Colony, Tripari Town, #514, 147001

I have applied for fastag for my car no. Pb11bb6980 on 06.12.2019 and deposited rs. 200. I received a message on 10.12.2019 that the same has been dispatched through bluedart courier but i have neither received tracking number of bluedart nor i have received the same till date. I have tried to contact on helpline no.[protected] several times but there is only music sound available.

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Axis Bank customer support has been notified about the posted complaint.

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B

Birbal Kumar Jain

from Bathinda, Punjab

Dec 19, 2019

Pl. refer my complaint dated 17.12.2019 for non receipt of Fastag of my Alto K10 car no. PB11BB6980 appled on 06.12.2019 on your website and deposited Rs. 200 which was success. Reference no. URN/57431625, Customer ID[protected], wallet ID [protected].
I have neither received AWB no. of Bluedart as per message of 10th instance from your office, nor delivered fastag till date by Bluedart.

non receipt of fastag: applied on 06.12.2019. custom id 100000198875. reference no. vrn 57431625 - Comment #3610668 - Image #0

non receipt of fastag: applied on 06.12.2019. custom id 100000198875. reference no. vrn 57431625 - Comment #3610668 - Image #1

non receipt of fastag: applied on 06.12.2019. custom id 100000198875. reference no. vrn 57431625 - Comment #3610668 - Image #2

non receipt of fastag: applied on 06.12.2019. custom id 100000198875. reference no. vrn 57431625 - Comment #3610668 - Image #3

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Address: RAJ KUNJ 19/8 KALYAN DAS JAIN MARG LOHAMANDI, 282002

I had booked 2 fast tag from axis bank on the 7th of dec 19. As per mail they were to be deilvered within 7 days it is now over 10 no news and no way to contact to bank the customer complaint no is not working. How to follow up?
Tje time for mandatory fast tag is fast approaching and i have no dea about the whereabouts of my cards. Expected at least one regret mail if there is a delay in dispatch

Jan 17, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2019

Axis Bank Customer Care's response Hi, we regret the inconvenience caused and thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank

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Dear sir/ madam,

I am writing this in connection with my purchase of fastag on 7th dec 2019. I received a sms, about diapatch of fastag via bluedart. But, i did not received any awb number. It is more then 9 days, i am waiting for fastag.

I am trying to make contact with customer service number, but no one is responding. I am not able understand what kind on pathetic service is this.

I request...

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Address: Suteja Building Flat No.15 S.No. 126/1A/1 Shree Samarth Society Warje Pune Maharashtra -58, 411058

Dear sir
Fastag for vehicle no. Mh12ck0975 has been processed and you will dispached via blue dart. Our vrn/chassis no. [protected].
But fastag are not received yet. Please do needful urgently and revert me.
Regards
Mr. Raosaheb ambadas dhavale
Suteja bldg. Flat no.15 shree samarath soc. Near shriram soc. Warje pune 411058.
Mobile no. [protected]
[protected],
Landline no.[protected].

Feb 2, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2019

Axis Bank Customer Care's response Hi, we regret the inconvenience caused and thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank

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Address: ward no 13 gali no 9/9 tibba colony ,ratia distt fatehabad (125051), 125051

Website: axis bank fastag

I have recieved a message of fastag oreder successfully placed & dispatch with in 7 working days. This message is recieved on 30th nov. Yet no tracking details given. Helpline number is not useful
Service request is closed without any auscultation and reason.
Rs200 as deposit has siphoned up by axis bank

My fastag wallet [protected]

+1 photos

Jan 29, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2019

Axis Bank Customer Care's response Hi, we regret the inconvenience caused and thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank

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Address: 560032

I have booked for a fast tag online with axis bank and have paid the required security deposit of 200/- on 02.12.2019, but till date no information about it and i was said that it will be delivered within 7 days.
Also i tried to track the shipment on bluedart website by typing my vehicle number in the search option under reference, but it is not recognising the vehicle number as suggested by axis bank, also their helpline number is useless.
M. R. Kasinath
Advocate
Bangalore

Jan 19, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Dec 17, 2019

Updated by meda.advocates Fast tag rpt is attached for reference

Verified Support

Dec 17, 2019

Axis Bank Customer Care's response Hi, we regret the inconvenience caused and thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank

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Address: VPO Bhallian District Ropar, 140001

Have booked fast tag on 3rd dec 2019. I have received message of dispatch of card on 05 dec 2019. Yet no tracking details given only wallet id given. Helpline number is not useful. I put my vrn number on bluedart courier but they show no record found. Still i didn't received my fast tag. Please refund my security if you will not delivered my fast tag. My contact number is [protected]. Please contact me.

Jan 19, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2019

Axis Bank Customer Care's response Hi, we regret the inconvenience caused and thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank

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Address: Mumbai City, Maharashtra, 600078

I applied for fastag provided by axis bank on[protected], bank deducted 200 from my account and provided a customer id as[protected].

But till date fastag has not arrived.

I got an sms from axis bank asking me to "track" delivery of fastag through bluedart by entering vehicle number as tracking number, for which bluedart query responds that "no such consignment exists".

I wrote a mail to etc. [protected]@axisbank.com, but there is not even an acknowledgement.

I tried contacting the toll free number given which is [protected], the response is that "the number does not exist"

I feel cheated by axis bank; or i doubt whether some body is looting our money in the name of axis bank, exploiting the current situation

Jan 18, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2019

Axis Bank Customer Care's response Hi, we regret the inconvenience caused and thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank

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Axis Bank reviews & complaints page 205

unauthorized transactions

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axis bank flatworld rewards

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fastag not delivered through sms sent on 101219

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axis bank amount not credited in to max life

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fastag toll plaza

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fastag not delivered

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poor service from axis bank fastag

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fastag no receipt till date

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axis bank fastag not delivered and bank is not contactable

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fastag physical not got

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non receipt of fastag

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fastag cancellation

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non receipt of fastag: applied on 06.12.2019. custom id 100000198875. reference no. vrn 57431625

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fastag not delivered and no news of any kind

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axis bank fastag service problem.

fastag incident 07/12/2019

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fastag is not received yet

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non-delivery of fastag

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axis bank fastag not received till date

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fastag not received, money deducted

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