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Axis Bank Complaints & Reviews

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Updated: Mar 13, 2026
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Axis Bank reviews & complaints page 205

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N
neelam Vijiria
from Mumbai, Maharashtra
Dec 17, 2019
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I have account with axis bank i had given cheque to electricity department but axis bank stopped my cheque which was on clearing on 11th dec 2019 n didn't clear it till 15th dec just to take their own consolidated charges 5000 and now they are taking charges from me for cheque failure. Such a useless bank it is. They don't have any hifi facilities then also they are taking 5000 charges. It's my mistake that i open my account in this bank. Instead of many complaints they dont give u any solution . I want my refund and I am not going to pay any single panny for cheque fail its ur mistake not mine
Axis Bank customer support has been notified about the posted complaint.
Dec 30, 2019
Updated by neelam Vijiria
Still I didn't get any response till today such a useless bank now electricity department also charged me 1100 rs who will pay it ur so called fraud axis bank u ppl are here to make customer fool n make money
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    N
    neelam Vijiria
    from Mumbai, Maharashtra
    Dec 17, 2019
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    I have account with axis bank i had given cheque to electricity department but axis bank stopped my cheque which was on clearing on 11th sec 2019 n didn't clear it till 15th sec just to take their own consolidated charges 5000 and now they are taking charges from me for cheque failure. Such a useless bank it is. They don't have any hifi facilities then also they are taking 5000 charges. It's my mistake that i open my account in this bank. Instead of many complaints they dont give u any solution . I want my refund and I am not going to pay any single panny for cheque fail its ur mistake not mine
    Axis Bank customer support has been notified about the posted complaint.
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      M
      milind.7
      from Mumbai, Maharashtra
      Dec 17, 2019
      Resolved
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      Resolved

      Address: Mumbai City, Maharashtra

      I had ordered fastag via axis bank and received a confirmation email on 4 december of order placed. We were told that we'd receive it within 7 working days but haven't received it yet. We checked via blue dart and they showed that our vrn hadn't been registered yet. The etc customer id is[protected]. Kindly respond with details on whether fastag has ben dispatched or not along with tracking info.
      Jan 17, 2020
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Dec 17, 2019
      Axis Bank Customer Care's response
      Hi, we sincerely regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We thank you for choosing Axis Bank for your Fastag requirement and appreciate your patience in the interim. Regards, Team Axis Bank.
      My fastag credit accouny freeze i have uploaded all my document on website as well as on email my email interaction id is 99882842. Kindly resolve it as soon as possible
      Axis Bank Customer Care's response, Dec 18, 2019
      Verified Support
      Hi, we request you to contact our FASTag helpline number at 18004198585 for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank.
      Fraud done by amit ankar (DM) axis bank ballarpur branch my current account number [protected] debited by rupees without my permission amit ankar make duplicate signature and deduct amount 13334/- in my current account, and this also make many other account in axis bank ballarpur branch
      Jogender Nathani's reply, Dec 15, 2019
      fraud done by axis bank ballarpur
      Axis Bank Customer Care's response, Jan 23, 2020
      Verified Support
      Hi, we wish to inform you that we have escalated the concern and you shall be responded in the referred matter shortly. Regards, Team Axis Bank.
      Ts05ev0006
      Mereddy narendhar reddy
      I have booked fasttag in online axis Bank the worth of 200.i didn't receive the fasttag
      Axis Bank Customer Care's response, Dec 18, 2019
      Verified Support
      Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.
      Today I have withdraw money by ATM .but ATM transaction has failed but money debited.still not returning my money in the account. How to get my money.please solve it.I m from nagaon alaka bora.plz solve my problems.its urgent.
      Axis Bank Customer Care's response, Dec 18, 2019
      Verified Support
      Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. Sorry for the trouble. Regards, Team Axis Bank.
      EDC Machine is not working since last 7 days, complain through customer care number. raised complain and it was supposed to get solved within 48 hrs but still not done.
      worse services axis bank.
      Axis Bank Customer Care's response, Jan 29, 2020
      Verified Support
      Hi, regret the inconvenience caused. Please treat this incident in isolation and continue to give us the opportunity to serve you. Regards, Team Axis Bank.
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        V
        V P T Vahitaa
        from Chennai, Tamil Nadu
        Dec 17, 2019
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        Address: No.17, PERAMBUR HIGH ROAD,, 17, PERAMBUR HIGH ROAD, SHANTHI NAGAR, CHENNAI-600012, Chennai, Tamil Nadu, 600 012

        I V.P.T. VAHITAA, 17/14, PERAMBUR HIGH ROAD, SHANTHI COLONY, CHENNAI - 600012, Mobile No. [protected] Wallet No.[protected] ONLINE placed order for FASTag on 03/12/2019 by paying Rs.200/- and also paid in the FASTag Wallet Account Rs.3000/- on 04/12/2019. I received SMS on 10/12/2019 that my FASTag is dispatched . Till today I have not received FASTag. Enquiries at BLUEDART reveals that no such FASTag was dispatched. No Way Bill is sent to me, without which it cannot be tracked down.

        IMMEDIATELY SEND MY FASTag, HAVING RECEIVED Rs.3, 200/-
        Axis Bank customer support has been notified about the posted complaint.
        Dec 18, 2019
        Updated by V P T Vahitaa
        Sir / Madam,

        I V P T VAHITAA, have given correct address and correct PIN CODE as follows:
        V.P.T.VAHITAA,
        17, PERAMBUR HIGH ROAD,
        SHANTHI COLONY,
        CHENNAI- 600 012.
        PIN CODE: 600 012.
        Mobile Nu. [protected]
        The Blule Dart AWB centre for this address is 'KELLEYS' in CHENNAI.

        But BLUE DART AWB to which the shipment was entrusted for delivery instead of sending it to CHENNAI, KELLEYS HUB, it was sent to Egmore, and Parrys in CHENNAI and redirected wrongfully as "THE PINCODE IS WRONGLY STATED"

        Please furnish correct address and PIN CODE to blue dart, and see that the shipment is delivered early, as all my travel is badly affected.
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          M
          Mohammed Wakif Amin Hussain
          from Ahmedabad, Gujarat
          Dec 17, 2019
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          Address: Gr & 1st Flr, Jalaram Business Centre, Ganjawala Lane, Borivali West, Mumbai, Maharashtra, 400092, Mumbai City, Maharashtra, 400092

          My account was hacked and 5 unauthorized transactions were performed on 11 Nov 2019. I came to know about this debits by SMS alerts. No OTP was received in this regard. I reported to my nearest branch in South Bopal immediately. Till now, I have received only Rs. 25478. Today, I came to know that the case is closed by the bank. I need to seek relief for the amount not credited back i.e. Rs. 16342.
          Axis Bank customer support has been notified about the posted complaint.
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            K
            krsmoorthi
            from Chennai, Tamil Nadu
            Dec 17, 2019
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            Address: Chennai, Tamil Nadu, 600119

            I got message to from axis bank there is a coupon for Clayton watch cost 2499 can be claimed by paying only the shipping charges. So using that link https://flatworldrewards.com/ and ordered CLAYTON NOBLE SILVER METAL WATCH MALE paid the shipping charges (499 INR) on 31st May 2019 but the product is not yet delivered till now. Called the axis bank no proper response, saying it is a merchant issue. Called the flat world rewards, it is always switched off. Emailed but no response. Looks like this a scam/fraud. I'm doubt about axis bank credibility.

            [order #9322] (May 31, 2019)
            Product quantity price
            CLAYTON NOBLE SILVER METAL WATCH MALE
            Qty 1: ₹2, 499.00
            Subtotal: ₹2, 499.00
            Discount: -₹2, 499.00
            Shipping:
            ₹499.00 via Flat Rate
            Payment method: Axis Net banking
            Total: ₹499.00
            Axis Bank customer support has been notified about the posted complaint.
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              A
              ajitPhatak
              from Kolhapur, Maharashtra
              Dec 17, 2019
              Resolved
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              Resolved

              Address: 203 B, PHATAK SADAN MATHEWADA, 416510

              I have booked fast tag on 7th dec 2019. I have received message of despatch of card on 07 dec 2019. Yet no tracking details given.
              Sms says on 101219 awb is car no. But the blue dart site says no ref found.

              If you have not dispatched the tag how the misleading message is sent on 10th dec 2019?

              Service request is unattended.
              My tag id 34161fa820328a... Tag sequence 20594161 vehicle mh07ab1418
              Car
              Jan 24, 2020
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Dec 17, 2019
              Axis Bank Customer Care's response
              Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank
              Verified Support
              Dec 18, 2019
              Axis Bank Customer Care's response
              Hi, we request you to share your registered contact number for further assistance. Regards, Team Axis Bank
              I parches fat tag online axis bank on 06/12/2019. but no revive fast tag till time

              my vehicle no. UP25K 4643
              Axis Bank Customer Care's response, Dec 18, 2019
              Verified Support
              Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.
              Hi i'have applied for FASTAG through axis bank but till now i did not recieved my fatstag.

              FROM: Hyderabad
              Axis Bank Customer Care's response, Dec 18, 2019
              Verified Support
              Hi, thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in the processing of your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.
              Dear Sir / Madam,

              One week gone, but till now we have not received the Fastag. Please arrange to send asap. Wallet ID [protected] in the name of NAGARAJAN KRISHNAN

              Please update status.

              Nagarajan.K

              [protected] &[protected]
              Axis Bank Customer Care's response, Dec 18, 2019
              Verified Support
              Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.
              This compaint is regarding axis bank fast tag. There is issue of non receiving physical tag.
              I had applied for fast tag on 28 nov 2019. It was mentioned that tag will be received within 7 working days from date of Appliction. But till today i didn't received tag in physical form. I got mail with wallet id and etc customer id.
              Axis Bank Customer Care's response, Dec 18, 2019
              Verified Support
              Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.
              I have transfer the amount using neft transfer on sunday and it was processed on monday morning around 6:15 am . But the amount was not credited to the other bank account which is in jammu and kashmir . How much time will it take to transfer and how to cancel my transfer request.What should i do?
              I purchased Fastag from Axis Bank on Nov 25th. They did not deliver the tag yet and customer care numbers are not picked up. I raised service request but no answer yet.
              Axis Bank Customer Care's response, Dec 18, 2019
              Verified Support
              Hi, we regret the inconvenience caused and thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank
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                C
                cholapandian
                from Bengaluru, Karnataka
                Dec 17, 2019
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                Hi,

                I had online payment on 17 December, 2019 Rs. 20059.47 was debited from my account but not credited to the MAXLIFEINSURANCE. Can you please check and revert the money back in to my accrount

                Transaction Description: INB/[protected]/MAXLIFEINSURANCE/NA

                Account No.CHOLA PANDIAN([protected])
                Amount : Rs 20, 059.47
                Transaction Type : DR

                Max Life Insurance Policy Details:
                Policy Holder Name : Mrs. Ananda Priya M
                Policy No : [protected]
                Plan Name : Max Life Monthly Income Advantage Plan

                Thanks,
                Cholapandian
                [protected]
                Axis Bank customer support has been notified about the posted complaint.
                Dec 17, 2019
                Updated by cholapandian
                max life insurance :
                Transaction No for reference is RUTI[protected]
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                  P
                  Pawnpk
                  from Noida, Uttar Pradesh
                  Dec 17, 2019
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                  I have booked fast tag on 30th nov 2019. I have not received my FASTag yet but before 15 days in text or mail messages they give confirmation to deliver within 07 days. Yet no tracking details given. Helpline number/ Customer care number is not useful/only music pays after two ivr option. Service request is closed without any escalation and reason. Rs.200 as deposit has siphoned up by axis bank.
                  Axis Bank customer support has been notified about the posted complaint.
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                    S
                    shaanu_chandru
                    from Chennai, Tamil Nadu
                    Dec 17, 2019
                    Resolved
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                    Resolved

                    Address: Guindy engineers colony, Chennai, Tamil Nadu, 600097

                    I have ordered fastag on nov23. Havent been delivered yet. Very bad customer service on the fasttag helpline. No tracking on bluedart, not even a despatched message. Need resolution on this and need fasttag delivered immediately. Long term customer of axis bank dissapointed with the poor service with fasttag. They keep on suggesting that it will be delivered in 7 days, but doesnt happen.
                    Jan 17, 2020
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 17, 2019
                    Axis Bank Customer Care's response
                    Hi, we regret the inconvenience caused and thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank
                    I have been sent a mail from axis bank for 7 working days. I am waiting for more than 2 weeks. Should I apply new ? As the target date is very near I am more confused whether to wait or get a new from some other sources.
                    Pls reply
                    Axis Bank Customer Care's response, Dec 18, 2019
                    Verified Support
                    Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.
                    I just applied for axisfastag double amount has been deducted from my saving account.I need refund
                    Sir,

                    please cancelled the one assist plan, i dont want that plan due to, financial problem

                    name:thudum naveen

                    ph no:[protected]
                    Axis Bank Customer Care's response, Dec 18, 2019
                    Verified Support
                    Hi, you can contact our phone banking team at 1-860-419-5555/1-860-500-5555 & our executives shall assist you further. Regards, Team Axis Bank
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                      G
                      gamitkumar
                      from Gurgaon, Haryana
                      Dec 17, 2019
                      Resolved
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                      Resolved

                      I have booked fast tag on 27th nov 2019. I have received not recieved any message of despatch of card and there is no tracking. Helpline number is not working
                      Rs. 200 as deposit has siphoned up by axis bank. Very unprofessional behavior from axis bank. Never suggest to any one to purchase fast tag from axis bank
                      My fast tag wallet id - [protected]
                      Jan 22, 2020
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 17, 2019
                      Axis Bank Customer Care's response
                      Hi, we sincerely regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We thank you for choosing Axis Bank for your Fastag requirement and appreciate your patience in the interim. Regards, Team Axis Bank.
                      AXIS bank is continually calling and spamming me for loans its mental harassment. I have missed many important calls because of this

                      My number [protected]
                      Axis Bank Customer Care's response, Dec 18, 2019
                      Verified Support
                      Hi, please share the number from which you are receiving the calls. Regards, Team Axis Bank.
                      Hi my name is Dinesh i ordered a axix bank fast tag on 1 Dec 2019 but did't recive any fat tag till today please advise how we can get is there any contact correct number to contact
                      Axis Bank Customer Care's response, Dec 18, 2019
                      Verified Support
                      Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.
                      I had applied fastag few days ago, it was almost 20 days ago but still i didn't get any update on fastag and i didn't receive.

                      What is this ?
                      Axis Bank Customer Care's response, Dec 18, 2019
                      Verified Support
                      Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.
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                        Raja Sekhar Lella
                        from Hyderabad, Telangana
                        Dec 17, 2019
                        Resolved
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                        Resolved

                        Address: Hyderabad, Telangana, 500085

                        Fastag with the below details is not recd till date. No response from axis bank.

                        Date of registration: 23 nov 2019
                        Receipt no.:[protected]
                        Vehicle no.: ts08fy1524
                        Registered mobile no.: [protected]
                        Wallet id: [protected]
                        Customer id:[protected]

                        It is almost 4 weeks, since wallet id & customer id is provided. All the sr's raised in the website are simply closed with no proper remarks.

                        Also email's are sent thrice at etc. [protected]@axisbank.com.. Every time an auto response is received with interaction id. It clearly shows the negligence from support end and no attention or urgency from the bank.

                        Clearly disappointed and further request axis bank in closing the fastag and returning the money paid.
                        Jan 20, 2020
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 17, 2019
                        Axis Bank Customer Care's response
                        Hi, we regret the inconvenience caused and thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank
                        I have applied for a Fastag on 10/12/2019 having URN no. 57629419.
                        But, now i am not getting any response from Axis Bank.
                        Axis Bank Customer Care's response, Dec 18, 2019
                        Verified Support
                        Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.
                        I have applied for Fastag on 29/11. Still not received. id [protected]
                        Kindly update.
                        Axis Bank Customer Care's response, Dec 18, 2019
                        Verified Support
                        Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.
                        I booked fastag online through axis Bank on 30th nov, 19 I also made necessary payment. I have received the message that I will receive my fastag with in 7 days but I have not received it till date. My lead id for the same is[protected]. Kindly look at the matter and do the necessary arrangements to deliver it fast
                        Axis Bank Customer Care's response, Dec 18, 2019
                        Verified Support
                        Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.
                        I ordered fastag on 5 December 2019 but didn't receive yet.
                        In how many days will it be delivered?
                        And what is my bluedart awb number?
                        I didn't receive in message.
                        Axis Bank Customer Care's response, Dec 18, 2019
                        Verified Support
                        Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.
                        This compaint is regarding axis bank fast tag. There is issue of non receiving physical tag.
                        I had applied for fast tag on 28 nov 2019. It was mentioned that tag will be received within 7 working days from date of appliction. But till today i didn't received tag in physical form. I got mail with wallet id and etc customer id.
                        Axis Bank Customer Care's response, Dec 18, 2019
                        Verified Support
                        Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.
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                          J
                          jaydebseth
                          from Bengaluru, Karnataka
                          Dec 17, 2019
                          Resolved
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                          Resolved

                          Applied for axis bank fastag with customer id:[protected], urn: 57303793, transaction id: [protected], wallet id: [protected] on 03.12.19. I have not yet received the tag though got intimation from the bank that it was dispatched through blue dart courier on 10.12.19. Tried to track in blue dart website using vehicle registration number as reference, but the website prompts as incorrect input. Tried at least thirty times to contact bank on prescribed call center number, but the call is not getting connected. Contacted the bank twice through e-mail (As id provided by the bank for particular purpose) every time complaint reference ids were generated automatically but the issue is not addressed so far. It causes utter irritation to the common customer. Want immediate solution and response.
                          Jan 19, 2020
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 17, 2019
                          Axis Bank Customer Care's response
                          Hi, we regret the inconvenience caused and thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank
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                            Umang Garg
                            from Noida, Uttar Pradesh
                            Dec 17, 2019
                            Resolved
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                            Resolved

                            Hi, i have applied for the fastag and i have also received the notification that says it will be delivered in 7 days but i have not recieved it my wallet is also created and balance is also created but i gave still not got the tag. I have also checked on the bluedart website regarding the shipment it says using vehichle registration number but it says invalid.
                            Jan 18, 2020
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 17, 2019
                            Axis Bank Customer Care's response
                            Hi, we regret the inconvenience caused and thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank
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                              R
                              rajesh wader
                              from Pune, Maharashtra
                              Dec 17, 2019
                              Resolved
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                              I had applied for fast tag through axis bank and paid the fees rs 200 on 9.12.2019. I received the message from the bank regarding processing of the same on 9.12.2019 itself. Further i received dispatch message of the fast tag without awb no. (Blue dart) from the bank on 10.12.2019. Till date i. E 17.12.2019 have not received the same. I have been continously pursuing on their toll free no [protected]. But no response. Attached herewith the receipt.
                              Jan 19, 2020
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 17, 2019
                              Axis Bank Customer Care's response
                              Hi, we regret the inconvenience caused and thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank
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                                V
                                Venkatakrishna Palivela
                                from Delhi, Delhi
                                Dec 17, 2019
                                Resolved
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                                Address: Visakhapatnam, Andhra Pradesh, 530046

                                I have applied for axis bank fastag (Ref:[protected] on 03.12.2019. Till now, neither received fastag nor a message of delivery reference number. I have checked on blue dart with my vrn, but there is no consignment status prompted.

                                I want to know whether my tag is processed or not. If not, keeping the view of the delay, i want cancel my subscription before it is getting processed. But, i didnt find option anywhere in axis bank website.

                                Kindly help me in this regard.

                                Sunadh babu kolli
                                Jan 17, 2020
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 17, 2019
                                Axis Bank Customer Care's response
                                Hi, we regret the inconvenience caused and thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank
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                                  B
                                  Birbal Kumar Jain
                                  from Bathinda, Punjab
                                  Dec 17, 2019
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                                  Address: #513, New Mehar Singh Colony, Tripari Town, #514, 147001

                                  I have applied for fastag for my car no. Pb11bb6980 on 06.12.2019 and deposited rs. 200. I received a message on 10.12.2019 that the same has been dispatched through bluedart courier but i have neither received tracking number of bluedart nor i have received the same till date. I have tried to contact on helpline no.[protected] several times but there is only music sound available.
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Pl. refer my complaint dated 17.12.2019 for non receipt of Fastag of my Alto K10 car no. PB11BB6980 appled on 06.12.2019 on your website and deposited Rs. 200 which was success. Reference no. URN/57431625, Customer ID[protected], wallet ID [protected].
                                  I have neither received AWB no. of Bluedart as per message of 10th instance from your office, nor delivered fastag till date by Bluedart.
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                                    mkjain64
                                    from Gurgaon, Haryana
                                    Dec 17, 2019
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                                    Address: RAJ KUNJ 19/8 KALYAN DAS JAIN MARG LOHAMANDI, 282002

                                    I had booked 2 fast tag from axis bank on the 7th of dec 19. As per mail they were to be deilvered within 7 days it is now over 10 no news and no way to contact to bank the customer complaint no is not working. How to follow up?
                                    Tje time for mandatory fast tag is fast approaching and i have no dea about the whereabouts of my cards. Expected at least one regret mail if there is a delay in dispatch
                                    Jan 17, 2020
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 17, 2019
                                    Axis Bank Customer Care's response
                                    Hi, we regret the inconvenience caused and thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank
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                                      Vaibhav Yerawar
                                      from Hyderabad, Telangana
                                      Dec 17, 2019
                                      Resolved
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                                      axis bank fastag service problem.

                                      Dear sir/ madam,

                                      I am writing this in connection with my purchase of fastag on 7th dec 2019. I received a sms, about diapatch of fastag via bluedart. But, i did not received any awb number. It is more then 9 days, i am waiting for fastag.

                                      I am trying to make contact with customer service number, but no one is responding. I am not able understand what kind on pathetic service is this.

                                      I request...
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                                      saptane
                                      from Pune, Maharashtra
                                      Dec 17, 2019
                                      Resolved
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                                      Address: Suteja Building Flat No.15 S.No. 126/1A/1 Shree Samarth Society Warje Pune Maharashtra -58, 411058

                                      Dear sir
                                      Fastag for vehicle no. Mh12ck0975 has been processed and you will dispached via blue dart. Our vrn/chassis no. [protected].
                                      But fastag are not received yet. Please do needful urgently and revert me.
                                      Regards
                                      Mr. Raosaheb ambadas dhavale
                                      Suteja bldg. Flat no.15 shree samarath soc. Near shriram soc. Warje pune 411058.
                                      Mobile no. [protected]
                                      [protected],
                                      Landline no.[protected].
                                      Feb 2, 2020
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 17, 2019
                                      Axis Bank Customer Care's response
                                      Hi, we regret the inconvenience caused and thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank
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