Axis Bank Complaints & Reviews

I applied for axis bank fastag on 20/11/2019 and ₹200 debited from my account. But there is no wallet id generated so i mailed to etc. [protected]@axisbank.com they told me your payment was unsuccessful so they rejected application. Then on 3/12/2019 i talked with axis bank management team at mumbai on their telephone and they told me you will get your money within 7 working days, and today it's 17/12/2019, still i didn't get my money back....

I purchased Fastag via axis online web portal on 09 December 2019, but till today I haven't received any message regarding the delivery of fastag or nor it is delivered yet.

Also I called at the provided customer care number but there is no option to get the desired information.

Looking for get the Fastag quickly as fastag is mandatory on toll plaza.

Recently my axis bank account ending in 7690 has been debited by 118 INR on 10-Dec-2019, name- Jaspreet Singh Chawla and mob#- [protected] with Info: ‘sign. Verf. Chrgs mandate regst/ stop.’ I never gave any consent/acknowledgement/approval/issued this ### mandate, ECS or anything else nor did I initiate it.

Can you please ### stop it and stop deducting any amount as per your/bank’s wish. From where are these requests coming as I am for sure is not sending/initiating any of these?
If it’s fraudulent or anything, stop it immediately and revert/credit the funds in my account ASAP.

Your CUSTOMER CARE team is useless as well, they were of no help in this regards, stupid useless bank.

I have contacted Axis CUSTOMER CARE, they said I can’t do anything. They said we will ask someone from axis bank to call, I received a call but ahe said I can’t do anything, hold the line I will take someone on conference, she then put me on hold for 5 mins and said no one is picking call. She said I have taken your details, you will get a call back in 24 hours from the concerned POC who will be able to resolve this. It’s almost/more than 48 hours I have received no call back nor has anyone reverted/credit the amount they deducted without my approval.

I have also dropped them a mail on customer.[protected]@axisbank.com and also logged a complaint from axis bank website/support link but still they are just ignoring and taking advantage o[censored]s as users.

Saale chu**** farzi me paisa kaat ke baithe ho and wapas karne me paisa tumhari maa mar ri hai.

Contact me on
[protected]
[protected]@gmail.com
Account number- ending in 7690

I have account with axis bank i had given cheque to electricity department but axis bank stopped my cheque which was on clearing on 11th dec 2019 n didn't clear it till 15th dec just to take their own consolidated charges 5000 and now they are taking charges from me for cheque failure. Such a useless bank it is. They don't have any hifi facilities then also they are taking 5000 charges. It's my mistake that i open my account in this bank. Instead of many complaints they dont give u any solution . I want my refund and I am not going to pay any single panny for cheque fail its ur mistake not mine

I have account with axis bank i had given cheque to electricity department but axis bank stopped my cheque which was on clearing on 11th sec 2019 n didn't clear it till 15th sec just to take their own consolidated charges 5000 and now they are taking charges from me for cheque failure. Such a useless bank it is. They don't have any hifi facilities then also they are taking 5000 charges. It's my mistake that i open my account in this bank. Instead of many complaints they dont give u any solution . I want my refund and I am not going to pay any single panny for cheque fail its ur mistake not mine

I had ordered fastag via axis bank and received a confirmation email on 4 december of order placed. We were told that we'd receive it within 7 working days but haven't received it yet. We checked via blue dart and they showed that our vrn hadn't been registered yet. The etc customer id is[protected]. Kindly respond with details on whether fastag has ben dispatched or not along with tracking info.

I V.P.T. VAHITAA, 17/14, PERAMBUR HIGH ROAD, SHANTHI COLONY, CHENNAI - 600012, Mobile No. [protected] Wallet No.[protected] ONLINE placed order for FASTag on 03/12/2019 by paying Rs.200/- and also paid in the FASTag Wallet Account Rs.3000/- on 04/12/2019. I received SMS on 10/12/2019 that my FASTag is dispatched . Till today I have not received FASTag. Enquiries at BLUEDART reveals that no such FASTag was dispatched. No Way Bill is sent to me, without which it cannot be tracked down.

IMMEDIATELY SEND MY FASTag, HAVING RECEIVED Rs.3, 200/-

My account was hacked and 5 unauthorized transactions were performed on 11 Nov 2019. I came to know about this debits by SMS alerts. No OTP was received in this regard. I reported to my nearest branch in South Bopal immediately. Till now, I have received only Rs. 25478. Today, I came to know that the case is closed by the bank. I need to seek relief for the amount not credited back i.e. Rs. 16342.

I got message to from axis bank there is a coupon for Clayton watch cost 2499 can be claimed by paying only the shipping charges. So using that link https://flatworldrewards.com/ and ordered CLAYTON NOBLE SILVER METAL WATCH MALE paid the shipping charges (499 INR) on 31st May 2019 but the product is not yet delivered till now. Called the axis bank no proper response, saying it is a merchant issue. Called the flat world rewards, it is always switched off. Emailed but no response. Looks like this a scam/fraud. I'm doubt about axis bank credibility.

[order #9322] (May 31, 2019)
Product quantity price
CLAYTON NOBLE SILVER METAL WATCH MALE
Qty 1: ₹2, 499.00
Subtotal: ₹2, 499.00
Discount: -₹2, 499.00
Shipping:
₹499.00 via Flat Rate
Payment method: Axis Net banking
Total: ₹499.00

I have booked fast tag on 7th dec 2019. I have received message of despatch of card on 07 dec 2019. Yet no tracking details given.
Sms says on 101219 awb is car no. But the blue dart site says no ref found.

If you have not dispatched the tag how the misleading message is sent on 10th dec 2019?

Service request is unattended.
My tag id 34161fa820328a... Tag sequence 20594161 vehicle mh07ab1418
Car

Hi,

I had online payment on 17 December, 2019 Rs. 20059.47 was debited from my account but not credited to the MAXLIFEINSURANCE. Can you please check and revert the money back in to my accrount

Transaction Description: INB/[protected]/MAXLIFEINSURANCE/NA

Account No.CHOLA PANDIAN([protected])
Amount : Rs 20, 059.47
Transaction Type : DR

Max Life Insurance Policy Details:
Policy Holder Name : Mrs. Ananda Priya M
Policy No : [protected]
Plan Name : Max Life Monthly Income Advantage Plan

Thanks,
Cholapandian
[protected]

I have booked fast tag on 30th nov 2019. I have not received my FASTag yet but before 15 days in text or mail messages they give confirmation to deliver within 07 days. Yet no tracking details given. Helpline number/ Customer care number is not useful/only music pays after two ivr option. Service request is closed without any escalation and reason. Rs.200 as deposit has siphoned up by axis bank.

I have ordered fastag on nov23. Havent been delivered yet. Very bad customer service on the fasttag helpline. No tracking on bluedart, not even a despatched message. Need resolution on this and need fasttag delivered immediately. Long term customer of axis bank dissapointed with the poor service with fasttag. They keep on suggesting that it will be delivered in 7 days, but doesnt happen.

I have booked fast tag on 27th nov 2019. I have received not recieved any message of despatch of card and there is no tracking. Helpline number is not working
Rs. 200 as deposit has siphoned up by axis bank. Very unprofessional behavior from axis bank. Never suggest to any one to purchase fast tag from axis bank
My fast tag wallet id - [protected]

Fastag with the below details is not recd till date. No response from axis bank.

Date of registration: 23 nov 2019
Receipt no.:[protected]
Vehicle no.: ts08fy1524
Registered mobile no.: [protected]
Wallet id: [protected]
Customer id:[protected]

It is almost 4 weeks, since wallet id & customer id is provided. All the sr's raised in the website are simply closed with no proper remarks.

Also email's are sent thrice at etc. [protected]@axisbank.com.. Every time an auto response is received with interaction id. It clearly shows the negligence from support end and no attention or urgency from the bank.

Clearly disappointed and further request axis bank in closing the fastag and returning the money paid.

Applied for axis bank fastag with customer id:[protected], urn: 57303793, transaction id: [protected], wallet id: [protected] on 03.12.19. I have not yet received the tag though got intimation from the bank that it was dispatched through blue dart courier on 10.12.19. Tried to track in blue dart website using vehicle registration number as reference, but the website prompts as incorrect input. Tried at least thirty times to contact bank on prescribed call center number, but the call is not getting connected. Contacted the bank twice through e-mail (As id provided by the bank for particular purpose) every time complaint reference ids were generated automatically but the issue is not addressed so far. It causes utter irritation to the common customer. Want immediate solution and response.

Hi, i have applied for the fastag and i have also received the notification that says it will be delivered in 7 days but i have not recieved it my wallet is also created and balance is also created but i gave still not got the tag. I have also checked on the bluedart website regarding the shipment it says using vehichle registration number but it says invalid.

I had applied for fast tag through axis bank and paid the fees rs 200 on 9.12.2019. I received the message from the bank regarding processing of the same on 9.12.2019 itself. Further i received dispatch message of the fast tag without awb no. (Blue dart) from the bank on 10.12.2019. Till date i. E 17.12.2019 have not received the same. I have been continously pursuing on their toll free no [protected]. But no response. Attached herewith the receipt.

I have applied for axis bank fastag (Ref:[protected] on 03.12.2019. Till now, neither received fastag nor a message of delivery reference number. I have checked on blue dart with my vrn, but there is no consignment status prompted.

I want to know whether my tag is processed or not. If not, keeping the view of the delay, i want cancel my subscription before it is getting processed. But, i didnt find option anywhere in axis bank website.

Kindly help me in this regard.

Sunadh babu kolli

I have applied for fastag for my car no. Pb11bb6980 on 06.12.2019 and deposited rs. 200. I received a message on 10.12.2019 that the same has been dispatched through bluedart courier but i have neither received tracking number of bluedart nor i have received the same till date. I have tried to contact on helpline no.[protected] several times but there is only music sound available.