Axis Bank Complaints & Reviews

Address: Nehru Nagar Ghaziabad, Ghaziabad, Uttar Pradesh, 201001

In account number [protected].
Huge charges rs 3600/- on 14/12/2019 against cash transactions. Although it was pre-discussed before widhdrol. No charges were communicated and suggest me to take cash in 2 days. Now i am facing issue. A debit of rs 3600 + gst has been raised.
Commitment failure. Please help to revert my charges
Regards
Chaman singh

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 24, 2019

Axis Bank Customer Care's response Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.

Jan 01, 2020

Updated by rajanichaman 31-DEC-19 21:37:17 [protected] 6.00
31-DEC-19 21:37:16 [protected] 6.00
31-DEC-19 21:37:16 [protected] 6.00
31-DEC-19 21:37:15 [protected] 6.00
31-DEC-19 21:36:44 [protected] 6.00

Jan 01, 2020

Updated by rajanichaman No solution yet

View replies

O

OmGanesh

from Bhusawal, Maharashtra

Dec 24, 2019

Asix bank fastag replease ment request is 5 /12/2019 tarikh se kar raha hu magar muze abhi tak fastag nahi mila he
Asix wallet ID [protected] isINR333.5 Ganesh Gaikwad pune my adress Uruli kanchan, tupe vasti haveli pune 412202, contact nu [protected]AsixbankMyrechargeID[protected]MH12QY7922 Mytagid34161FA820328A[protected]

rs 3600 plus 18% gst debited from saving account 095010100218610 - Comment #3613249 - Image #0

Reply

OmGanesh's reply, Dec 21, 2019

My fastag replease ment request magar muze abhi tak nahi mila he me 5/12/2019 se cumplet kar raha hu na

Axis Bank Customer Care's response, Dec 24, 2019

Verified Support

Hi, we regret the inconvenience caused and thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank

J

Jagpal Kalsi

from Amritsar, Punjab

Dec 24, 2019

I have applied for the fastag from axis bank fastag portal. I have already paid all the charged but i didn't get any response from axis bank. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable.

rs 3600 plus 18% gst debited from saving account 095010100218610 - Comment #3613300 - Image #0

Reply

Axis Bank Customer Care's response, Dec 24, 2019

Verified Support

Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.

S

Suman gupta84

from Narwana, Haryana

Dec 24, 2019

Sir mane FASTag order kiya tha ab mera FASTag nhi aa ya or mere car ka no HR26D0084 hai or mere wallet id is [protected] register no is
[protected]
or mera fast abhi nhi mila or mera complaint no is sr[protected]
date is 27/11/2019

rs 3600 plus 18% gst debited from saving account 095010100218610 - Comment #3613308 - Image #0

Reply

Axis Bank Customer Care's response, Dec 24, 2019

Verified Support

Hi, you can track your application status on the Bluedart website by simply entering your vehicle number (VRN) as the reference number. The tags will be delivered at your dispatch address. Regards, Team Axis Bank.

S

Santosh Narute

from Bhusawal, Maharashtra

Dec 24, 2019

I Santosh Narute purchase fasttrack from u on 14 dec but till date i have not received my fasttrack. Please give me update
My details
Veh no MH12NU9850.
Fastag a/c no. [protected]
Thanks.

Reply

Axis Bank Customer Care's response, Dec 24, 2019

Verified Support

Hi, you can track your application status on the Bluedart website by simply entering your vehicle number (VRN) as the reference number. The tags will be delivered at your dispatch address. Regards, Team Axis Bank.

R

[email protected] Rithika

from Hyderabad, Telangana

Dec 24, 2019

Hi,

I've received this message which says that my account is being debited with Rs. 118 on 17th December 2019. Info: Sign. Verf. Chrgs Mandate Regst/ Stop. Call [protected] for dispute.

I don't think I have been subscribed or opted for anything as such. Please help me fix this issue.

Thanks,
Rithika

Reply

Axis Bank Customer Care's response, Dec 24, 2019

Verified Support

Hi, we are here to help! Please share with us your registered contact details and we will get back to you at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

Helpful

Found this helpful?

5 Comments

Post your Comment

Comment Guidelines

Address: 1 /3 Annamalai Nagar, 4 th Street ,Sowripalayam, Coimbatore -, Coimbatore, Tamil Nadu, 641028

I had applied for fastag from your website, i received a message from your bank that it has been sent via bluedart and had an awb as my car number.
But the bluedart fetches no records when i put in my details, rather i also wrote to you on etc. [protected]@axisbank.com on 18th dec and have been calling your toll free number [protected], but to no avail. (Mh47a7185)
Kindly advice

Regards

S. Louis
[protected]

Jan 28, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 24, 2019

Axis Bank Customer Care's response Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.

View replies

A

[email protected]

from Jammu, Jammu and Kashmir

Dec 24, 2019

I did not received my fastag as i applied on[protected]. I received a message on has been dispatched on[protected] with wallet id number [protected]. But still fastag not received.

Reply

Axis Bank Customer Care's response, Dec 24, 2019

Verified Support

Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.

R

Raman Shandilya

from Doraha, Punjab

Dec 24, 2019

I applied for fasttag from axix bank and was allotted wallet ID [protected] & received message on 10.12.19 that fast tag has been dispatched. But I have not received it till date. As the fasttag has been implemented I am facing issues. I found no proper mechanism for redresal of grievances except a toll free no which never gets answered

axis bank fastag delivery status not shown on bluedart - Comment #3613468 - Image #0

Reply

Axis Bank Customer Care's response, Dec 24, 2019

Verified Support

Hi, we request you to write to us at [email protected]. Regret the inconvenience caused. Regards, Team Axis Bank.

A

Abhishekgrg7

from Noida, Uttar Pradesh

Dec 24, 2019

I have booked fast tag on 6th dec 2019. I have received message of despatch of card on 13 dec 2019. Yet no tracking details given. Helpline number[protected] is not useful/only music pays after two ivr option.
200rs deposited

Reply

Axis Bank Customer Care's response, Dec 24, 2019

Verified Support

Hi, we regret the inconvenience caused. You can track your application status on the Bluedart website by simply entering your vehicle number (VRN) as the reference number. The tags will be delivered at your dispatch address. Regards, Team Axis Bank.

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

I have recharged my axis fasttag account through UPI wallet (Google pay), However, same has not been credited to my axis fasttag account.

I spoke to axis customer care regarding this issue and as suggested by customer care executive I sent email with all the details to etc.[protected]@axisbank.com. However, mail is not getting deliver to this email ID.

Transaction details for the same has been attached for your reference.

Kindly check and resolve the same as soon as possible.

+1 photos

Axis Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Telangana, 500016

Hello,
I have made a Rs. 40, 000 transaction from my Axis bank account on[protected] through internet banking to Bank of Baroda account. The amount is debited in Axis but failed to be credited into the Bank of Baroda. The transaction status shown is SUSPECT status. I'm in urgent need of transaction.
Please resolve this issue as soon as possible.

+1 photos

Axis Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Sheoganj, Aurangabad, Bihar, Bulandshahr, Uttar Pradesh, 824103

Dear sir/mam
I inform to you i am so frosted to axis bank credit cart department. Am previous five month continuously receive massage in e-mail and mobile related to my axis bank my zone card out standing balance statement ending xx57. But yet i have not used & received any type of credit card. So i am take finally decision to close own axis bank account and fir in police station of axis bank department.
So requested to you please remove, cancel and block all detail & information about credit card from axis bank. Because i have never apply for any credit card.

Jan 23, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 23, 2019

Axis Bank Customer Care's response Hi, we are here to help! Please share your registered contact details and we will get back to you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

View replies

R

Ramar14

Dec 24, 2019

I have booked fast tag on 3rd Dec 2019. I have received message of despatch of card on 10 dec 2019 via Bluedart AWB no NO.TN18E0007 tracking details given. As of today card not delivered and Bluedart status check says item not found.

Please advise on my fastag card.

Reply

Axis Bank Customer Care's response, Dec 24, 2019

Verified Support

Hi, we regret the inconvenience caused and thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank

Ramar14's reply, Jan 21, 2020

Still not received FASTag. Please provide me the tracking details for delivery of Fastag

Ramar14

C

Chennakeshavula Naresh

from Khammam, Andhra Pradesh

Dec 24, 2019

I have applied fastag on November 28th but didn’t receive fastag address
My vehicle no-AP09BH4446

Reply

Axis Bank Customer Care's response, Dec 24, 2019

Verified Support

Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.

B

bhagatsingh varma

from Agra, Uttar Pradesh

Dec 24, 2019

I have booked fast tag on 29th nov 2019. I have not received any message of despatch of card . Yet no tracking details given. Helpline numbe is not useful/only music pays after two ivr option.
my wallet ID is [protected]

Reply

Axis Bank Customer Care's response, Dec 24, 2019

Verified Support

Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.

P

prasad vg

from Hyderabad, Telangana

Dec 24, 2019

I applied fasttag on axis bank web site almost 2 weeks back still i haven't received it. I tried reaching customer care, they have given another number [protected] which is not working. I haven't received any update from axis bank yet

I tried checking on blue dart also, it's not showing any details

Reply

Axis Bank Customer Care's response, Dec 24, 2019

Verified Support

Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.

W

Wildia

from Amreli, Gujarat

Dec 24, 2019

Cust ID for ETC :[protected]

Fastag not received. Applied on 7th Dec, through Axis bank and paid Rs. 203.60 By credit card.

URVESH

Reply

Axis Bank Customer Care's response, Dec 24, 2019

Verified Support

Hi, we regret the inconvenience caused and thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank

Helpful

Found this helpful?

5 Comments

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu, 600091

I have an Vijaya bank account and Ac no:[protected]. I tried to withdraw Rs2000/- from my account from axis bank ATM near Sunambu kollathur at11.54 am on 22/12/2019. Once Transaction was shown successful but 2000/-Rs not came out. And amount have been deducted from my account without receipt of cash.
ATM_ID:SWCW08315
RRNO:[protected]

Plz look into the matter and transfer the amount of Rs2000/- to my account.

Thanks.
Kumaraguru.S

Axis Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: B-805 VENKATESH KIRTI BALAJI COMPLEX 150 FEET ROAD NR FLYOVER BRIDGE BHAYANDER WAST, Thane, Maharashtra, 401101

I still have not received credit of Rs 25152.00 in my Axis bank credit card so far even after 12 days of order cancellation.I cancelled order from Amazon on 11th Dec, 2019.
Amazon has shared refund reference no # 045527, but its still not got credited in my card. now my credit card statement has been generated and Axis bank asking me to pay for cancelled transaction also. Who is going to pay interest on credit dues now?
Axis bank is not able to find my refund and amazon is claiming the refund.Need my refund of Rs 25152.00 immediately on Axis bank credit card.

+2 photos

Axis Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: L312, 4TH FLOOR, OAKWOOD RESIDENCY, PANATHUR, 560103

Hi,

I have fastag id and its active as per customer care. Whenever i am at toll plaza, machine does not read my account and i had to pay cash. I am facing this for last 2 months. Contacted axis bank customer care and raised request - sr[protected] and no solution. Each person in customer care gives different points and no solutions till now...

Helpful

Found this helpful?

4 Comments

Address: Chennai, Tamil Nadu, 600091

I have an vijaya bank account and ac no:[protected]. I tried to withdraw rs2000/- from my account from axis bank atm near sunambu kollathur at11.54 am on 22/12/2019. Once transaction was shown successful but 2000/-rs not came out. And amount have been deducted from my account without receipt of cash.
Atm_id:swcw08315
Rrno:[protected]

Plz look into the matter and transfer the amount of rs2000/- to my account.

Thanks.
Kumaraguru. S

Jan 25, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 24, 2019

Axis Bank Customer Care's response Hi, we request you to refer to the following link https://application.axisbank.co.in/webforms/axis-support/sub-issues/atmminimumcashwithdrawallimitminimumcashwit.aspx for information on the same. Regards, Team Axis Bank.

View replies

N

Narahari B

from Muluppilagadu, Kerala

Dec 24, 2019

Sir I had applied for fastag on 11th Dec .. I got acknowledgement as will be delivered in 7 days. However it is 9th day not yet received and not even info regarding dispatch also. My urn no is in attached image. Please do needful as fastag has become mandatory since 15th Dec.

atm amount withdraw issue - Comment #3613326 - Image #0

Reply

Axis Bank Customer Care's response, Dec 24, 2019

Verified Support

Hi, we sincerely regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We thank you for choosing Axis Bank for your Fastag requirement and appreciate your patience in the interim. Regards, Team Axis Bank.

Narahari B's reply, Dec 26, 2019

Thank you for support, as I received Fastag very next day upon complaint. At least I If I had got notification regarding dispatch of Fasttag I wouldn't have raised complaint. Happy that Received in 10 days.

P

Praveen2489

from Delhi, Delhi

Dec 24, 2019

Hi team,

I applied for fasttag via axis band app by pay 400 rs
I got the wallet id but having no information about the delivery status .
Can you please let me know from where I can get the status of delivery by wallet id

Reply

Axis Bank Customer Care's response, Dec 24, 2019

Verified Support

Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.

ম

মিলন এম এল দাস

from Bengaluru, Karnataka

Dec 24, 2019

I have purchased FASTag from Axis Bank on 03 DEC 2019. I am alloted with ID. But till date (17 Dec 2019) I have not received my FASTag to display in my vehicle.

Kindly intimate how to contact Axis Bank FasTag and also how to track it

Reply

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: Kollam, Kerala, 691005

Dear sir/madam,
Ihad applied for fast tag on december 14th, fast tag has been activated online but i have not yet received physical tag. A notification which i received said within 7 working days it will be dispatched ; since i received notification and there appears to be no sign of tag dispatch. Kindly look into the issue. Following are the fast tag details

Account type retail
Wallet id :[protected]
Cust id:[protected]

Jan 23, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 23, 2019

Axis Bank Customer Care's response Hi, we regret the inconvenience caused. you may also write to us at etc.[protected]@axisbank.com. Regards, Team Axis Bank.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Axis Bank ,Head Office, 423109

This complaint is regarding axis bank fast tag. There is issue of non receiving physical tag.
I had applied for fast tag on19th dec 2019. It was mentioned that tag will be received within 7 working days from date of application. But till today i didn't received tag in physical form. I got mail with wallet id and etc customer id.

There is no tracking option is available on axis bank fast tag site./bluedart.
Fastag a/c no.[protected]

Vikas shivgaje
Shirdi-423109
Cell-[protected]

Jan 23, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 23, 2019

Axis Bank Customer Care's response Hi, we sincerely regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We thank you for choosing Axis Bank for your Fastag requirement and appreciate your patience in the interim. Regards, Team Axis Bank.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Gautam Buddh Nagar, Uttar Pradesh, 201304

I have applied for the axis bank fastag on 6th dec. 200 bucks were deducted, however neither a wallet id has been generated as of now nor it has been dispatched from the last 16 days now. This is a pathetic service, as i am not sure why money was not refunded, if there has been no information shared with me yet. I have to travel out of town in next 3 days now, so tell me what should i do, wait in a long queue and start abusing axis bank for such a pathetic service or will i get any revert soon.. Attached is the payment receipt.

+1 photos

Axis Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 532401

I have booked my fast tag on dec 1st 2019. I have received message of despatch details on same day but not yet no tracking details given. Helpline number is not useful/only music pays after two ivr option.
Service request is closed without any escalation and reason.
Rs. 200 as deposit has siphoned up by axis bank.
And also sent mail on dated 20th dec
Interaction i'd is[protected]
Wallet i'd is [protected]
Vehicle number ap39w9537

Jan 28, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 23, 2019

Axis Bank Customer Care's response Hi, due to overwhelming demand, there is a slight delay in processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 2/5, Nathpara, Brahmapur, Garia, Kolkata- 700084, Kolkata, West Bengal, 700084

I received a legal notice today from o m gujar law chambers about my axis bank my zone credit card dues. I failed to pay the due amount for past 5 or 6 months and i admit my mistake but bank did not even contacted me or sent any recovery agents for collection. Instead they directly sent a legal notice which completely gives such legal action statements that is actually a mental and physical threat for me. I can even sense a feeling of getting...

Helpful

3 other people found this review helpful

3 found this helpful

1 Comment

Address: Crawford market. Sherif devji street., 203/205 cream apartment flat no 403, Mumbai City, Maharashtra, 400003

Hello axis bank. Today i got a mesg that rs 51.88 has been deducted from your account on 21st december 2019. Info - tips dcg dt. I want want to what kind of service are you guys providing? Other banks gives interest and you people keep on deducting our money. I want my money credited to my account.
Account name - mahmud hussain
Registered number - [protected]

+1 photos

Jan 26, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 23, 2019

Axis Bank Customer Care's response Hi, we request you to contact our phone banking team at[protected]/[protected] & our executives shall assist you further. Regards, Team Axis Bank.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: UNIT 8, Khordha, Odisha, 751012

Date of incident - 9th dec 2019
Client number - [protected]
Lead id : axis bank fast tag[protected]

Fastag was ordered on 9th dec and there is no delivery status.

How to check the fastag delivery status.

Kindly let me know the steps to check the status and delivery time for the fastag.

Also the toll free number for fastag is not working. Have tried calling number of times but there is no response.

Kindly assist.
Complaint status

+1 photos

Jan 24, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 23, 2019

Axis Bank Customer Care's response Hi, you can track your application status on the Bluedart website by simply entering your vehicle number (VRN) as the reference number. The tags will be delivered at your dispatch address. Regards, Team Axis Bank.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 755050

I have applied for a fastag online which was activated on 15th dec as per the text msg received from the bank, where as till now no further communication regarding the despatch of the physical card.
As per the bank website it must be reached within 7 days, but despite deduction from my account i am facing problem while crossing though a toll gate.

+1 photos

Feb 1, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 23, 2019

Axis Bank Customer Care's response Hi, we request you to contact our FASTag helpline number at [protected] for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear sir, my fastag a/c no is [protected], and my vehicle no is jh01cp7802. I ordered fastag on 16th of dec, 2019, but neither i received the card nor am able to track it in bluedart by putting my car number as reference no. Your fasttag consumer number is also useless as it not provide any delivery related option to the customer. So please resolve the issue.

Jan 21, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 21, 2019

Axis Bank Customer Care's response Hi, we sincerely regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We thank you for choosing Axis Bank for your Fastag requirement and appreciate your patience in the interim. Regards, Team Axis Bank.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi,

I bought fastag on 24th nov 2019.

Till now it didn't delivered to the address.

Fastag wallet id [protected]

How can axis bank cheat people like this, i heard like axis bank is not delivering fastags as expected.

I did big mistake by buying fastag with axis bank.

As per policies it should be delivered by 30th nov 2019.

Today date is 20th dec 2019. It's been one month.

+1 photos

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 23, 2019

Axis Bank Customer Care's response Hi, you can track your application status on the Bluedart website by simply entering your vehicle number (VRN) as the reference number. The tags will be delivered at your dispatch address. Regards, Team Axis Bank.

Dec 30, 2019

Updated by akhil akhilesh I got below mail:

With reference to your mail Your Shipment has been dispatched from our End request you to coordinate with Bluedart for further assistance

Sharing you the details of tracking.

You can trace your shipment on blue dart site - https://www.bluedart.com/web/guest/trackdartresult with below mentioned POD Number - [protected] after 48 hours

========================================

How can we track with pod number ?
Also I have entered my vehicle number ts32c0435 in ref number but it is showing as invalid.

Then I have entered 0435 same it is not showing.

How to track the things? Being customer of axis from last 7 years I am feeling shame of axis to reply like this.

Please give waybill number to track the courier. Provide valid tracking numbers to track. If we enter pod number in tracker it is not showing. Provid way bill number

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560100

I have not yet received my fastag. Not even the dispatch details received. There is no way to call customer care as they only have two options and they are relevant to check the status of the dispatch.

If you are not able dispatch within the timelines you have quoted it is pathetic. Please dont site the delay is due to high volume. You people were aware that there will be a higher volume towards deadline and should have not advertised that you will recieve it within 7 days

Axis Bank Complaints & Reviews

File a complaint to Axis Bank

Axis Bank reviews & complaints page 202

rs 3600 plus 18% gst debited from saving account 095010100218610

Post your Comment

axis bank fastag delivery status not shown on bluedart

Post your Comment

axis bank fastag account

Post your Comment

suspect status for imps transaction

Post your Comment

block credit card

Post your Comment

atm- amount withdraw issue

Post your Comment

refund from amazon of rs 25152.00 from cancelled order on amazon on 11th dec so far not credited back to axis bank credit account

Post your Comment

fastag is blacklisted

atm amount withdraw issue

Post your Comment

wallet activated but fastag not received -

Post your Comment

axis bank fastag delivery of a/c no.19000008941643

Post your Comment

axis bank fastag not even created yet

Post your Comment

fastag not received from last 20days

Post your Comment

credit card recovery legal notice

amount dr

Post your Comment

fastag delivery

Post your Comment

no physical fastag received

Post your Comment

not received fastag card

Post your Comment

fastag not received, booked on 24th nov 2019

Post your Comment

fastag - not yet delivered or dispatched

Post your Comment

Related businesses